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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 903

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S
SANDIPMOTA
Aug 3, 2016
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Address: 380009
Website: state bank of India ashram road branch

In ashram road branch of ahmedabad the staff of banks of state bank of India is not allowed to deposited the cheque of another sbi branch and says rudely that we have instruction of superior to not allowed to deposited the cheque of another branch of SBI. there is no any rule by rbi to not allow to deposite the cheque of another branch of same bank.

if the all private banks are ready to accept the another branch of same bank cheque then what is the problem with State Bank Of India Ashram road branch
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    H
    Hanisahu
    Aug 3, 2016
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    Address: Pune, Maharashtra, 411033

    I did not get any message or confirmation about the cpp charge, and it deducted directly from my credit card.

    I did not find any site to stop this service.

    I also send an message to get call back from cpp, but did not get any reply from them.

    I need to reverse that charge from my credit card and want to stop the cpp service immediately.

    Thank you.
    +1 photos
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      Ravanavena Laxminarayana
      from Chennai, Tamil Nadu
      Aug 3, 2016
      Resolved
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      Resolved

      Address: Karimnagar, Andhra Pradesh

      Good morning sir,

      I am sbi credit card holder. My card number is [protected]. My old mobile no [protected] and my new mobile no is [protected] due to transfer from ap residential school (G) nerella, sircilla mandal to mjptbcw residential school (G) adilabad and change of office address. Kindly change my mobile and send for update to [protected]
      Aug 6, 2021
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Dear Customer,

      We tried to reach you at 2:07 PM but were unable to connect. Request you to share a suitable time to call to address your concern. You can also connect with us on our email id [protected]@sbicard.com.
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        R
        ramankumar_1176
        from Mumbai, Maharashtra
        Aug 3, 2016
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        Address: Katihar, Bihar, 854105
        Website: Consumercomplaints.in

        Dear sir,
        Im bonafine defence pensioner o[censored]r bank since march 2009. I never faced such problem till jun 2016.

        Suddenly my pension from july 2016 has been stopped from ur side without informing me. Where as rti act 2005, i should be informed prior to stopping pension.

        Plz credit my pension immediately or provide me the valid respectable reason. So that i fulfill the difficiency. This is not acceptable from our nation's first primary leading bank.

        Thanking u,

        Raman kumar singh
        Ac no.[protected]
        Sbi katihar bazar br.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          sonit09
          from Mumbai, Maharashtra
          Aug 2, 2016
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          Address: Kamrup Metropolitan, Assam, 781026
          Website: cms.sbionline.in

          Dear sir/madam,

          I am an account holder in sbi, narengi branch, guwahati assam.
          I have applied for cts cheque book through my sbi branch on last 18th july 2016. (Photo attached herewith) & till now has not received it. I aslo posted complaints on their help line no agaist complaint no cb[protected] but there was on response from their end. I also personally meet branch manager (Operation) at my sbi branch & told them about the same but no results found from their side.
          Therefore it is kindly requested to inquire into the matter & revert on the same.

          With regards,
          Sonitaditya pathak
          [protected]
          +2 photos
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            D
            Dulalsen
            from Pandua, West Bengal
            Aug 2, 2016
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            Address: Kolkata, West Bengal, 700010
            Website: www.sbigeneral.in

            Long term home insurance issued in wrong name but payment received from me / debited the cheque issued by me. Now as the policy issued in wrong name please refund me the cost of insurance. Policy no : 4578456 dt 27/06/16. Negotiable instruments can be endorsed but it is a insurance policy. So, it is to be issued afresh. It is very much disappointing that after issuing a wrong name policy all are silent.
            Long Term Home policy no: 4578456 dated 27/06/16 issued to Pulal Kumar Sen instead of Dulal Kumar Sen. Premium was received Rs 18 724/-from Dulal Kumar Sen .Now my demand is to get back the amount as the policy was issued in wrong name or issue the policy in my name as Dulal Kumar Sen .No one from SBI General now attending to my request. DKSen M No: [protected]
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              R
              rahul jain patni
              from Bahula, West Bengal
              Aug 2, 2016
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              Address: 829122

              A/c payee cheque were returned un-paid by the sbi, ramgarh, jharkhand brach, a reason that due to swithoff of the mobile of drawee, confirmation of benifeciary name amount is not verified.
              Pl let me know whether there is any guideline of rbi to take consent before making payment from the drawee of the cheques or this is your bank policy, if so is there any information to the account holder of such action.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                P
                Pradeep dhariwal
                from Delhi, Delhi
                Aug 2, 2016
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                Address: New Delhi, Delhi, 110028

                Sir, we are facing harships because of sbi bank employee negligence. We have deposited challan in sbi friends colony branch but employee deposited that challan in other. We have got income tax notice because of not showing challan in 26as penalized with 12520 .. After receiving such notice from income tax we have contacted from sbi friends colony branch to correct their mistakes.. But they refused admit their mistake from 1st instance then later taken all the details of challan and assured us to provide a letter from bank for wrongly submitted the challan.. After that we used to visit bank to get that letter from bank but bank employess making exuses again & again.. We are harassed by bank again & again..
                Sir, we are facing harships because of sbi bank employee negligence. We have deposited challan in sbi friends colony branch but employee deposited that challan in other. We have got income tax notice because of not showing challan in 26as penalized with 12520 .. After receiving such notice from income tax we have contacted from sbi friends colony branch to correct their mistakes.. But they refused admit their mistake from 1st instance then later taken all the details of challan and assured us to provide a letter from bank for wrongly submitted the challan.. After that we used to visit bank to get that letter from bank but bank employess making exuses again & again.. We are harassed by bank again & again..
                Challan detail
                Pan AAOPS9157J
                Name:- balbir singh saluja
                By cheque no:- 088842
                Self assessment 2014-15
                Challan no. 00005
                Bsr code 0001711
                Attaching the original challan pic in attachment
                +1 photos
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                  K
                  kishan bhujel
                  from Kolkata, West Bengal
                  Aug 2, 2016
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                  Address: East Sikkim, Sikkim, 737101

                  Yesterday (01/08/2016), i tried several times and even staff deputed at e - corner room (Located at m. G. Marg, gangtok, sikkim) help me to make online payment of housing loan, i am sorry to say that machine didn't accept the cash.
                  Immediately, i informed to the sbi office located in same building, the concerned officer accompanied me to confirm the error from the deputed staff. Staff informed him that machine has decline to accept his cash.
                  As such concerned officer informed me that since transaction is related housing loan, you cannot make payment from this e - corner.
                  My question is... 1. What is the use of e - corner?
                  2. Is it not possible to make online payment of loan from e-corner
                  3. What ever the officer concerned has said is really true that you can't make online payment/ deposit cash from e-corner please
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    Vaibhav Dhore
                    from Mumbai, Maharashtra
                    Aug 2, 2016
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                    Address: Mumbai City, Maharashtra, 400019
                    Website: www.onlinesbi.com

                    I want to open new account but after filling details and submitting form, it is showing message
                    Due to some technical problems we are unable to process your request. Please try later...

                    I have tried many times but it is showing the same message.
                    +1 photos
                    I want my screat number .
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                      U
                      union
                      Aug 1, 2016
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                      Address: Vellore, Tamil Nadu, 91

                      Here i need my atm pin, i lost my kit which branch is given me with debit card, i went to branch but the concern person are not giving proper guidelines to me, so kindly help me to get my pin.
                      My details are below

                      Name: muneera begum
                      A/c no: [protected]
                      Debit card no : [protected]
                      Validity : 05/35
                      Email id - [protected]@gmail.Com
                      Kindly send my pin to my email id.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        amitonat
                        from Visakhapatnam, Andhra Pradesh
                        Aug 1, 2016
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                        Address: 530016

                        Dear all,

                        My name is amit kumar, with sbi credit card no. [protected].

                        In hurry i have done a payment of rs. 13000.00 on 2nd of july 2016' through neft. which was suppose to made to standard charted bank credit card.

                        For reversal i have spoken to sbi customer care with reference no. 1-[protected] on 18th july 2016, wednesday.

                        Sbi customer care committed that the reversal will be done on urgent basis, after writing this email to back-end department max with in 10 days.

                        O the back-end department, kindly process the request as speedy as possible.

                        Bank account detail:

                        Bank name: icici bank

                        A/c no.:[protected]

                        Ifsc code: icic0006294

                        Branch: nehru place.

                        Note:
                        1. the above matter was reported on 18th july '16 to call center sbi with reference no. 1-[protected].
                        2. the same matter was reported to sbi in writing on 18th july '16 with reference interaction id:1-[protected].
                        3. on 19th july '16, i got a reply asking following details
                        A. we hereby inform you that the credit balance of rs.13, 000.11, on your sbi card account
                        B. we also request you to mention the below details in mail for further course of actions:
                        C. beneficiary name
                        D. mothers maiden name (or) date of birth
                        E. residential address with pin code
                        F. official address with pin code
                        G. contact number
                        4. on the same day a reply was made with mentioning all the above details that is on 19th july 2016.

                        I have waited till 28th july '16 thursday, but nothing has happened. so i called the sbi call center again with the reference no. 1-[protected] this time they kept me waiting for more than 45min. because i was requesting to speak to the supervisor. i was not convince with the reply of executive, as she was asking more 10 (ten) days. from the days 28th july '16.

                        The executive was just trying to escape, and telling my supervisor is busy and we will arrange a call back. i asked them, you give me exact time when i will get a call with date. then she again kept me on hold. finally waiting for more than 01 (one) hour mr. abhishek (supervisor) came on call, after which he has committed that all the details are received and the reversal will be done within three working days.

                        Today is 01st aug 2016, monday. still nothing has happens and when i called to call center with reference no. 1-[protected]. again they were asking 10 (ten) days time for reversal from 01 aug '16. today again i requested to connect to supervisor, they refused and told a call back will be arrange, after waiting for soo long as the supervisor was still to busy.

                        In this way i am losing my very important time and money. more over i am getting tension as the reply are very unsatisfactory. every ten days they extend it to another ten days.
                        My mobile bill is raised due to the keeping hold for soo long. with other banks i am not at all having any problem. they never delay in any thing my standard charted bank credit card still waiting for payment and also reversed my late fee immediately, so why cant this sbi doo the action.

                        I request kindly look into my matter. this sbi has troubled me earlier also with regards to the same credit card when it was active. the earlier case is as follows and i need your department help in this to get justice.

                        Mail copy

                        From: [protected]@hotmail.com
                        Sent: 22/6/2015 02:05:20 pm
                        To: [protected]@sbicard.com
                        Subject: redeem my 3662 nos. credit card points


                        Hi,

                        I am attaching the last and latest statement of my credit card no. [protected], dated 4 jun 2015.

                        As per the statement i have given an alert that if i will not be going to redeemed my 15 points by the end of july 31, 2015.

                        So i called sbi cards and inquired. surprisingly they informed me that my 2000 points got laps. which is not atoll true. because as per my last statement the points available from the card issue date is total number of 3662 points.

                        I want to redeem my 3662 points as soon as possible.

                        As a proof i am attaching my latest statement. which gives an alert on expiry of 15 points not for 2000 points.


                        Note :

                        1. the above matter was reported to sbi on 22nd jun 2015, and requested sbi to settle the issue and till the time freeze my account and no interest to be calculated on my outsatanding.
                        2. the matter was reported to sbi under following reference nos.
                        Mail body
                        From sbi card service

                        Sbi reference no. [protected]
                        [protected] – call back 24hrs. (it was requested on 2nd jun 2015, till date i have not recd. any call back)
                        1-[protected] – chitra, fridays 26th jun 2016 (remainder no.)

                        3. sbi call center never able to arrange a call back. and we customer are in trouble.

                        4. the sbi has putted rs. 11, 000.00 interest on my credit card and not given any benefit of reward points. their recovery agents have troubled me in my office hours. it was totally depression and discussing working culture of sbi.

                        5. i have paid a total amount of rs. 30, 000.00 in spite of rs. 19, 000.00. i want justice.

                        Kindly help me, i want to take this matter to court. i kept every documentary proof with me.


                        Your faithfully
                        Amit kumar
                        +91 [protected]
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Sbi debit card ending with xx0346 is deactivated only for internet txn.

                        so please activate this.
                        Dear Customer,


                        Trust your queries have been addressed and resolved. Please reach out to us for further assistance or feedback.
                        However, You shouldn't post your credit card number like this online, it's available to everyone.
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                          R
                          Rohith Audi
                          Aug 1, 2016
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                          Address: Bangalore, Karnataka
                          Website: rbi.org.in

                          I am r. rohith kumar
                          Recently i have joined for b. e mechanical engineering.in b. t. i college
                          So i wanted some loan amount of 2.95 lacks for my 4 academic year so tried to apply loan in sbi bank at cauvery bhavan branch because my dad is an account holder in that bank so we can make ecs easily. but the manager is telling us to go to the other branche to apply and not responding correctly
                          His name is sujith kumar
                          And my phone numer-[protected]
                          Email id-rohithataudi1 @gmail.com
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Aug 01, 2016
                          Updated by Rohith Audi
                          I AM R.ROHITH KUMAR
                          I recently joined for B.E mechanical engineering
                          I want to complaint on the manager of sbi bank Cauvery bhavan (SUJITH KUMAR) he told us to go to another branch to apply for education loan and not responding coorrectly
                          I need the loan in the the Cauvery bhavan branch because my father has an account in that bank.and it is nearest branch
                          You can launch a complaint it through here.

                          https://cms.onlinesbi.com/CMS/

                          Select what type of complaint you wish to do, then a customer care associate will respond to you and you can state your experience and launch complain against that branch and manager.
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                            N
                            Nagarethinam
                            from Chennai, Tamil Nadu
                            Aug 1, 2016
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                            Address: Chennai, Tamil Nadu, 600018

                            Dear sir/ madam,

                            I would like to inform you that, i am a irctc sbi credit card holder. I have 879 reward points. But i couldn't redeem my reward poins. I have sent a mail regarding this issue on 08th july, 2016, till now i didn't get any response from sbi.

                            Kindly do the needful at the earliest.


                            Credit card details given below,


                            Credit card name: sbi irctc credit card

                            Card holder name: nagarethinam m

                            Card no: [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dear Sir/ Madam,

                            Till now i didn't get any response from your end.
                            Dear Customer,


                            We tried to reach you at 2:26 PM but were unable to connect. Request you to share a suitable time to call to address your concern. You can also connect with us on our email id [protected]@sbicard.com.
                            Dear Sir,

                            I am waiting for your reply..
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                              vijswa
                              from Hyderabad, Telangana
                              Aug 1, 2016
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                              Address: 411038

                              I have paid rs 4500 towards passport application no16-[protected].where as i have to pay only rs1500 for the reissue of passport.the payment was made through net banking of hdfc using my debit cards.rs 3000 was made through card no 4386********5826and rs 1500 was paid through card no 4386********5818. transaction id is cp41552393.the payment was made between 23.45pm on 09/02/2016 and 00.30 am on 10/02/2016.kindly refund excess money of rs 3000 deducted to my hdfc a/c.this has come on my pass book also.
                              The complaint registration Process was very simple.and is very effective.
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                                S
                                shamsudeenva
                                from Bengaluru, Karnataka
                                Jul 31, 2016
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                                Address: Ernakulam, Kerala, 683511
                                Website: sbi

                                I have deposited rs.28500/- (rs. twenty eight thousand and five hundred only) at cdm in front of sbi main branch, eloor road, kalamasery at 10.20 pm. but unfortunately the machine was not processing properly after the deposit and closing of the door of the machine. the same has not been accounted and no message has come. the money was stuck inside, i believe. kindly do the needful urgently to include the amount deposited in my account. my savings account number is [protected] and ifs code is sbin0008630. an early reply is solicited

                                Thanking you

                                Yours sincerely

                                V a shamsudeen
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                I was made a card to card transfer through my Atm amount of 2000 rupee the payee was not yet receive the amount so please help me in connecting customer care of sbi. The process was wasting my balance.
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                                  Praveen sharma 123
                                  from Indore, Madhya Pradesh
                                  Jul 31, 2016
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                                  Address: Jaipur, Rajasthan, 302017
                                  Website: Sbi card

                                  Rejected of my application
                                  Recently I get call from sbi credit card department gurgaon they insist me to apply for credit card they apply online and on 6 July they collect the documents from me my other bank credit card copy and there statement pancard or driving licence on 15 July I got message Thank you for your interest in SBI Card. Pls give us 11 working days to process your App.No.[protected]. The ANNUAL fee on SIMPLY SAVE MASTER is INR 499. You can track your application status online at www.sbicard.com
                                  .kindly tell me about the reason of rejected application
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We wish to state that our decision of not accepting your proposal for issuance of card is a business decision based on internal risk policies.
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                                    M
                                    Manasi Thakur
                                    from Pune, Maharashtra
                                    Jul 31, 2016
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 400602
                                    Website: SBI Credit Card

                                    Dear sir/madam
                                    I manoj shankar thakur your credit card user no.[protected]****-****) .on 27th july 2016 a call on our registered no came as a call from sbi and they asked us about our card so we gave our info. such as otp, pin, card no.
                                    And we gave it .and after few minutes we got a message on mobile that the amount of 2450/- was debited from our account. after that we realisd that
                                    It was a fake call. so we kindly request you for sending us a new sbi credit card.
                                    Thanking you
                                    Manoj shankar thakur
                                    Aug 12, 2016
                                    Complaint marked as Resolved 
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [protected]@sbicard.com to enable us to address your concern on priority.
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                                      shangar swamy
                                      from Konnur, Karnataka
                                      Jul 31, 2016
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                                      I s. p. shangaranarayanaswamy (sbi home loan a. c no.[protected]) required the interest certificate for the period of 2015-16 on home loan for the purpose of filling the income tax return. please send the interest certificate by email ([protected]@gmail. com)

                                      Thanking you

                                      Yours faithfully

                                      S. p. shangaranarayanaswamy
                                      Loan account no. [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Anay Sarkar
                                        from Barddhaman, West Bengal
                                        Jul 31, 2016
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                                        Address: 732101

                                        Dear sir, Today I have withdrawal 10000/- from ATM (ID- S1BW[protected] But I have received only 9000/- . after I am call your customer care but there are no service. Plz. Check the issue.
                                        +1 photos
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