State Bank of India [SBI] Complaints & Reviews

Sir
I, the undersigned is a account holder jointly with my mother at the sbi/halderdighi br (Rtgs-sbin0009136). Recently due to very urgent need of money, a cheque bearing no.117607 dt.21/05/2016 was issued by my mother smt shanti karak (Who is 76 yrs old, residing at jhakra, midnapur west) in f/o my wife smt tapati karak amounting to rs 1, 90, 000/- at my consent which was placed by me at the axis bank, benachity bazar br for credit of the amount in my a/c no. [protected] jointly with my wife. But same was returned by the sbi/durgapur br (Rtgs-sbin0000074) in a fake reason that “drawer’s confirmation is awaited, please present again” in 2nd time also on 27/05/2016 without obtaining any confirmation (As 1st time my mother has failed to give proper confirmation due to her hard of hearing) and finally it has been rejected to be en-cashed. As such i have been suffered not only a personal loss of rs 10, 000/- but also a great mental agony, de-famatory feeling and harassment as well. Sir, security of the customer is always appreciable but here, it is intended to harass a customer in the name of security. Who will compensate my such personnel loss. You are, therefore, requested to take necessary action against it, so that no customer can be deprived o[censored]tilizing his money in time in future. I am also bound to submit my complain at other channels/ forums also.
Thanking you,
Yours sincerely
Tarit kumar karak
E 1/6 natunpally, benachity
Durgapur-713213

Sir, i deposited my cheque in prathma bank a/c no.[protected], dibdiba branch on 29/04/16. Till date i have not received my money. Pl. Update the account at the earliest. The cheque no.383329 dated 26/04/16was issued by post office sector 37, noida. Kindly clear the cheque amount bank has blocked.
Regards,
Vineeta agrawal
C 94 green park, rudrapur

Our sbi customer name basanti dhar
A/c no[protected], mob no-[protected], sambalpur br-00175
Details of txn
Pos gu[protected]
Rs4999/
Date-03.06.16
Customer complaint that she has received a fake call from some where & given all details of her atm card then
Transaction became fraud. Please do the needful, kindly arrange to credit customer a/c
Biranchi meher
Atm officer
Sbi sambalpur branch
Odisha
Mob-[protected]

What is inter bank charges i have just received a msg that 57rs has been deducted as some new policy called inter bank charges, so in my case I am sharing a flat with other four flatmates and our sharing goes like one person pays the whole amount; so from now every time my flatmates will transfer the money sbi will charge me 57rs or whatever amount, from each person 57rs like every time. whats wrong with sbi.

Would like to mention that on receiving my SBI credit card statement dated 19 Apr, 2016, I raised a complaint on two issues on 30 Apr, 2016 as follows:

1. My statement was showing total amount due Rs. 97, 433 with an asterisk that this amount is required to be paid this month to avoid levying of finance charges which is totally incorrect (payment due date was mentioned 9 May, 2016). This amount pertains to balance transfer opted by me for 60 days for which I am liable to pay on 21 May 2016.

Subsequently I was getting reminders for paying above amount which was causing harassment to me and was not at all acceptable.

2. My statement was showing minimum amount due (MAD) Rs. 5, 140 with an asterisk that this amount is required to be paid on or before due date to keep my card active (payment due date was mentioned 9 May, 2016). This minimum amount also pertains to balance transfer opted by me for 60 days for which I am liable to pay on 21 May 2016.

For MAD it is clearly mentioned under terms and conditions on SBI site that ‘During the Balance Transfer term, the balance transferred will also be included for computing the Minimum Amount Due (MAD or Minimum Amount Due is currently 5% of the total amount outstanding), as mentioned in credit card statement of SBICPSL Card made available to SBI Card account holder.’

But it is nowhere mentioned that MAD needs to be paid before the expiry of the balance transfer period neither it was told by SBI representative, so how SBI can ask for MAD for me.

Dear sir/maadam,

On 4-6-2016 we have deposited an amount of rs 2000 into the a/c number [protected] through the cdm, which is in malleshwaram 8th cross, bangalore. The a/c holder name is jyothi ethikyal. And the mobile number given at the time of deposit is [protected]. Unfortunately we lost the aknowledgement slip received at the time of deposit, and till now the beneficiary a/c is not at all credited for the same. So, kindly look into the actuals and solve the problem as early as possible. My reference nummber is [protected].

Thanking you,

Hi,
I had use the sbi credit card () on[protected]. I had paid all due amount and generate the request to customer care to drop the card. They said card has been drop. Mean time sbi never send me any intimation and they take a annual charges every year.In 2015 when i show cibil report i found that sbi send bed cibil report. Then i call customer care they said no need to paid amount we will do settlement and they did. But finally i'm suffering due to sbi on cibil..

Please help me how can i improve cibil report.

Sir,
I have two saving a/c in sbi bank one is opened in school time and one open when join job in different branch in same city with different consumer id because that time no cbs facility. Suddenly my both a/c merged with one consumer id without any prior information. I have go bank for cash deposit on 4 june 2016 and try to deposit 45000 through gcc counter in home branch with debit card but debit card is block due to merging consumer id so i try to deposit second saving a/c debit card (This is non-home). Bank clerk told you deposit this amount is two parts 40000 and 5000. So i have deposit as instruction but 92.00 rs for 40000 and 57.5 for 5000 rs deducted as inter city charge from my a/c.

If one consumer id for both a/c then why deducted inter city charge from my a/c. Please take necessary action for this.

This is my Account number [protected]

And one more account number [protected]

My complaint is against mansi korgakaokar

Two time my cheque has been bounce due to kyc not updated...i had opened this account many years ago that time kyc procedures was not there now it has been compulsory to update kyc...then its duty of branch to imtimate their valuable customers...

The branch manager has rectified my documents then too employee of sbi of my home branch worli seaface branch are giving me harassment and are misguiding me.

That only i had spoke with mansi korgavkar

They spoke with me arrogantly language do whatever u want and spoke with me rudely language...so plz take strick action against mansi ...

This is my mobile number [protected]
I even have the recording of their rude conversion with me..

I have current account in name of kumar tour & travels as no. [protected], i was witdhrawing money from atm on 22/4/2016 from laxmi nagar, at 11.04 am terminal no. S10a[protected], i received 1500/- rupees only outof 20000/ and recd debited sms 0f 20000/- rs so i couldn" t get 18500/.

I informed the guard at the same time, he noted the details with ph no. I called to sbi customer care and given complaints to them for the same. My complaind no. Was at[protected], after 10 days i recd sms for transaction sucussfull pls. Contact your branch.

I received one sliop from branch for sussessful transaction.

Pls. Let me know what to do? Where to go? Kindly lookinto the matter.
Pls. Check cctv footage, or solve my problem asap.


Thanking you
[protected]@gmail.com
Jitender pal

My name is mr. N. C. Thomas. I am a dealer of iocl at kothamangalam and having current account with sbi highrange junction branch in the name and style m/s kothamangalam auto fuels, account no. [protected].

This morning (04.06.2016) i have submitted one cash cheque for the withdrawal of an amount of rs. 240000/- (Rupees two lakh fourty thousand only) for the purpose of making rtgs to iocl ltd.

The payment section staff at sbi branch intentionally delayed my cheque stating baseless reasons and due to that delay in withdrawing the cash my rtgs procedure is also delayed. Before also i having the same incident with the branch and i make a complaint resulting the branch manager make a apology and give assurance that this things will not happen any more.

Please take this matter in to your kind consideration and instruct the concerned that this things will not happen any more.

To
The branch manager
State bank of india
Behata sobali branch,
Aliganj lucknow.

Subject : inadequate and unsecured security management of your atm at leading to fraudulent loss of
Rs.35000/- from my account.
Ref : transaction no:8037dated 19.04.2016 at 7 pm against sb a/c no:[protected] of your branch.
Online complaint no. At[protected] dated.19.04.16 (Within 24 hours)
Dear sir
This is in reference to transaction no. Mentioned on captioned reference for an amount of rs 35000/- in my savings account.
In this regard i had made a complaint to you dated 20.04.2016 in writing.
I hereby clarify and confirm that this is not done by me and is a fraud done at your atm.
The reason for this as i understand is due to lapse of proper adequate security and man management in isolation practice not available/ implemented at this atm centre of yours
I also understand that this is a fooling practice at many atm centres where such isolation of customer is not implemented. And the cash refill guys are involved in this modus operation.
All the relevant details are mentioned in the fir copies already lodged by me on your behalf at vikas nagar thana, lucknow.
This is a failure in providing adequate safety/privacy/secrecy to a customer in need of cash in this area.
All my losses arising due to this fraudulent transaction should immediately be reversed along with interest and other charges if any to my above referred account.
Failure to receive my due losses incurred within next fifteen days, i shall be compelled to escalate this matter further as per legal provisions.
Request you to revert back my rs.35000/- in my account immediately.
Regards

Priya vrat arya
Enc. 1) copy of complaint lodge to you dated:20.04.2016
2) copy of fir lodged at vikas nagar thana lucknow.
3) copy of mini statement of atm withdrawl dated:19.04.2016. From your atm booth.

Sameer gaonkar. Sbi saving account, kalwa branch. Account number [protected]


Today on 4th june 2016 at around 9:30 am i was trying to withdraw cash from axis bank atm, cash has not dispensed but debited from my account. And on the second attempt of withdrawing it has happened again. When trying to customer care service of sbi, the customer service executive told me the transaction detail has not updated in our system and therefore we could not take your complaint about the same and told me it will get update after one hour and asked me to call back after one hour.

After one hour when i contacted second time the customer care executive told me your transaction details not updated yet call after one hour and gave the surety that it will get update in one hour and could not take my complaint.

Again one hour after when i contacted third time again the same answer i got, your transaction details has not updated yet, call again after one hour. I asked them to take my complaint but they refuse to take complaint and ask me call after one hour.

My husband has an SBI Credit Card and below mentioned are the nature of taxes they have charged in te statement which are as mentioned below
1. Fee- Late Payment (Excl Tax)
2. Total GST Debit for Current Stmt (GST which is still not in force in India)
3. Total SBC Debit for Current Stmt (God knows what is this)
4. Fin Charge on Cash (Excl Tax 16.49)
5. Fin Charge on Retail (Excl Tax 16.49)
the total of this amount to Rs. 2, 186.41/- and this is the addition done on month to month basis.

I just want to know when this GST became applicable in India as I am not aware of it and there are finance experts in SBI who are charging this to the customers.

All the above are classified as harrassing charges because first they harass the prospective clients for taking credit card and once they become customers they apply this charges with a motto "khoon chus lo because customer in ullu.""

I have applied first time for cheque book from my state bank of india branch (Subhash nagar bareilly). They have not delivered cheque book at my registered address and also have not send any courier tracking number on my registered mobile number.

And they have deducted rs. 69 from my bank account for cheque book but still i did not received cheque book and any courier tracking number on my mobile number.

I have discussed same with sbi customer care and our sbi branch memmber but they are speaking, i do not have any solution of your problem and also they are not providing me any courier tracking number.

My name: lalit kumar
Bank a/c no. : [protected]
Request to bank: please issue me cheque book otherwise return my money in same bank a/c no.

Please refer the attached screenshot and help me asap.

Thanks a lot for the help in advance.


Regards,
Lalit kumar

Hi,

My name is madhu sudhan. I have an sbi account. My friend has an sbh account. Today i transferred 11, 000/- from my sbi card to his sbh card through an sbi atm using card to card fund transfer. Then 'your transaction is declined' appeared on screen. Then i checked my balance and realized that my money was deducted. I cross checked my doubt through mini statement. Then i confirmed that money was deducted. I called my friend and asked him to check the balance in his account. He replied me with "no cash was added in my account". What should i do to get my money back. Useful replies will strongly be appreciated.

Thank you,
Madhu sudhan.

State bank of india sikandrabad, bulandshahr uttarpradesh had deducted an amount approx 10000 towards tds.

Neither i am liable for this deduction. Nor that amount is submitted to income tax department.

The annual tax liability is not more than 500-600 towards me.

Where that deduction is gone.

Bank managers are denying that they have not deducted. But its showing in transaction details.

To
The Bank Manger
State Bank of India
New Delhi,

Sub: Getting continuous fraud call from SBI Credit Card division.

Hello Sir,
This is regarding frequents call for credit card application, for the last two weeks I am getting call from SBI credit card division. They are asking for credit cards detail by giving lucrative offer like enhance credit card limits, online coupons etc. I have avoided their call but they are disturbing me a lot. I don’t know what to do with all that calls. I am providing you their mobile numbers so that you can take appropriate action against them.
Mobile No.
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]
6) [protected]
7) [protected]
8) [protected]

Please take necessary action to save your customers.

Thanking you yours,
Rajesh

Sir
I, the undersigned is a account holder jointly with my mother at the SBI/Halderdighi Br( RTGS-SBIN0009136) .Recently due to very urgent need of money, a cheque bearing no.117607 dt.21/05/2016 was issued by my mother Smt Shanti Karak( who is 76 yrs old, residing at Jhakra, Midnapur west) in f/o my wife Smt Tapati Karak amounting to Rs 1, 90, 000/- at my consent which was placed by me at the Axis Bank, Benachity Bazar Br for credit of the amount in my A/C no. [protected] jointly with my wife. But same was returned by the SBI/Durgapur Br (RTGS-SBIN0014877) repeatedly in a fake reason that “confirmation is awaited, present again” and finally it has been rejected to be en-cashed. As such I have been suffered not only a Personal loss of 10, 000/- but also a great mental agony, de-famatory feeling and harassment as well. Sir, security of the customer is always appreciable but here, it is intended to harass a customer in the name of security. Who will compensate my such personnel loss. You are, therefore, requested to take necessary action against it, so that no customer can be deprived o[censored]tilizing his money in time in future. I am also bound to submit my complain at other channels/ Forums also.
Thanking you,
Yours Sincerely
Tarit Kumar Karak
E 1/6 Natunpally, Benachity
Durgapur-713213

I am customer of SBI with more than 20 years. Today at 10.10 A.M I went to SBI branch Bajaj Nagar, Jaipur to deposit money. In the Branch both the Swap Machine was not working. I was told to go to ATM and deposit the money which was adjacent to the Branch . Ther I was in standing in Que after two persons. When I started deposit money two staff came from that Branch and told me to go out because they have to do some work in machine.
I told them that I have some urgent work and please allow me to deposit money. But they told me to get out of ATM.
This behavior by staff is not acceptable because I was waiting for 15 minutes . I went to Branch Manager but he also not cooperated with me and I returned without depositing money.You can see your video recording of Branch and ATM.