State Bank of India [SBI] Complaints & Reviews

Respected sir,

Myself vighnesh chavan from mumbai had applied for sbi credit card. They told me i m eligible for the cardand i had submitted all the required documents pan card, adhar card, address proof, soft copy of photo, salary slip, bank statement, icici credit card copy.
This is the second time i had applied and the reason is same.

But i never got any confirmation call.
Today, its almost 2 months has passed and still there is no confirmation call or any mails. They are still saying the card is still in process.
App no.[protected]

I had also given my icici credit card front copy.

And their not returning my original documents. If any misuse happens with my documents than who will be responsible.?
O kindly look onto it please.

I have given my documents to this id person.

Name - muskaan

I had handover my documents to this number-[protected]/[protected]


Regards,
Vighnesh chavan

I used my sbi atm card to withdraw rs. 4500 /- at boi atm (Near forummall (Kphb), hyderabad, telagana) on 1/05/2016 at around 8:30 pm to 9 pm. But i received only receipt as "no fund" but money debited from my account even though i did not get the cash. On (1/05/2016 i raised compliant first time through (Toll free no.. Compliant id : at[protected] but issue was not closed. So again i raised compliant (Second time) on 18/05/2016 through mother branch (At[protected]. After 7, 18 working days i recevied messages like ur"claim raised with atm bank, compliant againt atmbank has again confirmed this transction as successful and relavent documents are sent ur branch", they were closed issue twice times
But issue was not resolved, money didnt back to my account still now.

(This is very very worst response from sbi bank. I never think such kind of worst service provided by sbi)

Below details which i rasised complait ids and transcation id.. Please resolve my issue as soon as possible

Sbi complaint numbers :- 1. At[protected] on may 1/05/2016
2. At[protected] on may 18/05/2016

Transaction atm id :[protected]
Location withdrawn money : kphb-boi atm

Bearing account no :[protected] narsapur adb branch, telagana.
Name :- hari kiran gowdicherla
Mo - [protected]

Every time i try to withdraw money from ATM, it shows transaction cancelled and a receipt is dispensed with a response code 070 .. i contacted my sbi branch and they said it is a system error and they are not responsible for it and they do not know how to solve the problem its a system error and asked me to contact the toll free number.. when i try to call the toll free number an automated voice asks for language i want to hear in with options in 1 2 3 & 4 with 1 being Hindi and 2 being English..and i keep pressing 1 or 2 but the automated voice says we have no received any response from you kindly try again.. i try once again and same thing happens and after 3 attempt the call disconnects .. now i don't know what to do ..

The applicant is residing h no. 94 model town samalkha. the had gone for depositing the payment in the account no.[protected] in the of virender singh in the branch samalkha distt panipat haryana of your bank sbi. the present cahier of the bank adviced to deposit the cash rs. 45000 into teller machine becoz the a/c is of another branch. the applicant deposit abovesaid cash into teller machine but the teller machine didnot return the said cash and didnot issuse any receipt to applicant. the applicant complaint about this problem to cashier. the security guard checked the teller machine and said cash brought to the cashier but did not return to applicant. the applicant applied for the receipt of cash from cashier which brought guard to the cashier but the cashier refused to give any receipt and also said to applicant have no proof for depositing the said cash 45000/-. the applicant meet to branch manager namely nisha jindal in this regard but the branch manager did not satisfied to applicant and did not give any receipt or written of said cash. now the applicant did not satisfied with the service of your bank employee. the applicant have also a bank account no. [protected] in the name of sandeep kumar advocate with bank sbi mini secretariat branch g.t road panipat. the applicant arises some questions in this regard. weather the security guard has authorised person of bank for open the teller machine and withdraw the cash from trelker machine. weather the applicant should have continue his account with ur bank on account of bad service of your bank employee and why?

I'm akash raikwar (Vaishali, sector-2, ghaziabad (Up) vehicle no. (Dl 7s bx 9262) it's a humble request from you sir today without any fault and mistake they cut my challan. (Very bad service today one traffic constable at pitampura (Madhuban chowk) they cut my challan without any mistake and giving me harassment dhamki and did miss behave with me and all. They cut a challan for rs 100 nd seal my licence for 3 months.. I did no mistake and i say 100 times sorry their are no 1 for listening they all are say rs 100 de or challan jata or nikal and i said y should i give my licence because i did no mistake so they start harassment and all they said one of from them (Mr. Rajveer malik) sale ko band kar or scooty seized kar... Licence nai de raha apna and he also said me lyk if we dnt cut the challan so our senior ask us how many challan you cut if i leave you so they shout on me and i did no mistake... Please appreciate with us it doesn't mean if you wearing your dress so you guys have power we all are citizens so you have to fist listen.. After then you will take decision...

Sir iam from darsi prakasham dist, andhrapradesh.sir so many times i went to sbi adb darsi branch.where beputy manager and one short lady staff too lazy.they dont good service to costumers.i didnt see that type of staff till now.sir i knew bank job little bit hard.but its too worst staff.that deputy manager dont sit in his sheet ever.its duty like as field work.sir please do something.

Sir
I, the undersigned is a account holder jointly with my mother at the sbi/halderdighi br (Rtgs-sbin0009136). Recently due to very urgent need of money, a cheque bearing no.117607 dt.21/05/2016 was issued by my mother smt shanti karak (Who is 76 yrs old, residing at jhakra, midnapur west) in f/o my wife smt tapati karak amounting to rs 1, 90, 000/- at my consent which was placed by me at the axis bank, benachity bazar br for credit of the amount in my a/c no. [protected] jointly with my wife. But same was returned by the sbi/durgapur br (Rtgs-sbin0000074) in a fake reason that “drawer’s confirmation is awaited, please present again” in 2nd time also on 27/05/2016 without obtaining any confirmation (As 1st time my mother has failed to give proper confirmation due to her hard of hearing) and finally it has been rejected to be en-cashed. As such i have been suffered not only a personal loss of rs 10, 000/- but also a great mental agony, de-famatory feeling and harassment as well. Sir, security of the customer is always appreciable but here, it is intended to harass a customer in the name of security. Who will compensate my such personnel loss. You are, therefore, requested to take necessary action against it, so that no customer can be deprived o[censored]tilizing his money in time in future. I am also bound to submit my complain at other channels/ forums also.
Thanking you,
Yours sincerely
Tarit kumar karak
E 1/6 natunpally, benachity
Durgapur-713213

Sir, i deposited my cheque in prathma bank a/c no.[protected], dibdiba branch on 29/04/16. Till date i have not received my money. Pl. Update the account at the earliest. The cheque no.383329 dated 26/04/16was issued by post office sector 37, noida. Kindly clear the cheque amount bank has blocked.
Regards,
Vineeta agrawal
C 94 green park, rudrapur

Our sbi customer name basanti dhar
A/c no[protected], mob no-[protected], sambalpur br-00175
Details of txn
Pos gu[protected]
Rs4999/
Date-03.06.16
Customer complaint that she has received a fake call from some where & given all details of her atm card then
Transaction became fraud. Please do the needful, kindly arrange to credit customer a/c
Biranchi meher
Atm officer
Sbi sambalpur branch
Odisha
Mob-[protected]

What is inter bank charges i have just received a msg that 57rs has been deducted as some new policy called inter bank charges, so in my case I am sharing a flat with other four flatmates and our sharing goes like one person pays the whole amount; so from now every time my flatmates will transfer the money sbi will charge me 57rs or whatever amount, from each person 57rs like every time. whats wrong with sbi.

Would like to mention that on receiving my SBI credit card statement dated 19 Apr, 2016, I raised a complaint on two issues on 30 Apr, 2016 as follows:

1. My statement was showing total amount due Rs. 97, 433 with an asterisk that this amount is required to be paid this month to avoid levying of finance charges which is totally incorrect (payment due date was mentioned 9 May, 2016). This amount pertains to balance transfer opted by me for 60 days for which I am liable to pay on 21 May 2016.

Subsequently I was getting reminders for paying above amount which was causing harassment to me and was not at all acceptable.

2. My statement was showing minimum amount due (MAD) Rs. 5, 140 with an asterisk that this amount is required to be paid on or before due date to keep my card active (payment due date was mentioned 9 May, 2016). This minimum amount also pertains to balance transfer opted by me for 60 days for which I am liable to pay on 21 May 2016.

For MAD it is clearly mentioned under terms and conditions on SBI site that ‘During the Balance Transfer term, the balance transferred will also be included for computing the Minimum Amount Due (MAD or Minimum Amount Due is currently 5% of the total amount outstanding), as mentioned in credit card statement of SBICPSL Card made available to SBI Card account holder.’

But it is nowhere mentioned that MAD needs to be paid before the expiry of the balance transfer period neither it was told by SBI representative, so how SBI can ask for MAD for me.

Dear sir/maadam,

On 4-6-2016 we have deposited an amount of rs 2000 into the a/c number [protected] through the cdm, which is in malleshwaram 8th cross, bangalore. The a/c holder name is jyothi ethikyal. And the mobile number given at the time of deposit is [protected]. Unfortunately we lost the aknowledgement slip received at the time of deposit, and till now the beneficiary a/c is not at all credited for the same. So, kindly look into the actuals and solve the problem as early as possible. My reference nummber is [protected].

Thanking you,

Hi,
I had use the sbi credit card () on[protected]. I had paid all due amount and generate the request to customer care to drop the card. They said card has been drop. Mean time sbi never send me any intimation and they take a annual charges every year.In 2015 when i show cibil report i found that sbi send bed cibil report. Then i call customer care they said no need to paid amount we will do settlement and they did. But finally i'm suffering due to sbi on cibil..

Please help me how can i improve cibil report.

Sir,
I have two saving a/c in sbi bank one is opened in school time and one open when join job in different branch in same city with different consumer id because that time no cbs facility. Suddenly my both a/c merged with one consumer id without any prior information. I have go bank for cash deposit on 4 june 2016 and try to deposit 45000 through gcc counter in home branch with debit card but debit card is block due to merging consumer id so i try to deposit second saving a/c debit card (This is non-home). Bank clerk told you deposit this amount is two parts 40000 and 5000. So i have deposit as instruction but 92.00 rs for 40000 and 57.5 for 5000 rs deducted as inter city charge from my a/c.

If one consumer id for both a/c then why deducted inter city charge from my a/c. Please take necessary action for this.

This is my Account number [protected]

And one more account number [protected]

My complaint is against mansi korgakaokar

Two time my cheque has been bounce due to kyc not updated...i had opened this account many years ago that time kyc procedures was not there now it has been compulsory to update kyc...then its duty of branch to imtimate their valuable customers...

The branch manager has rectified my documents then too employee of sbi of my home branch worli seaface branch are giving me harassment and are misguiding me.

That only i had spoke with mansi korgavkar

They spoke with me arrogantly language do whatever u want and spoke with me rudely language...so plz take strick action against mansi ...

This is my mobile number [protected]
I even have the recording of their rude conversion with me..

I have current account in name of kumar tour & travels as no. [protected], i was witdhrawing money from atm on 22/4/2016 from laxmi nagar, at 11.04 am terminal no. S10a[protected], i received 1500/- rupees only outof 20000/ and recd debited sms 0f 20000/- rs so i couldn" t get 18500/.

I informed the guard at the same time, he noted the details with ph no. I called to sbi customer care and given complaints to them for the same. My complaind no. Was at[protected], after 10 days i recd sms for transaction sucussfull pls. Contact your branch.

I received one sliop from branch for sussessful transaction.

Pls. Let me know what to do? Where to go? Kindly lookinto the matter.
Pls. Check cctv footage, or solve my problem asap.


Thanking you
[protected]@gmail.com
Jitender pal

My name is mr. N. C. Thomas. I am a dealer of iocl at kothamangalam and having current account with sbi highrange junction branch in the name and style m/s kothamangalam auto fuels, account no. [protected].

This morning (04.06.2016) i have submitted one cash cheque for the withdrawal of an amount of rs. 240000/- (Rupees two lakh fourty thousand only) for the purpose of making rtgs to iocl ltd.

The payment section staff at sbi branch intentionally delayed my cheque stating baseless reasons and due to that delay in withdrawing the cash my rtgs procedure is also delayed. Before also i having the same incident with the branch and i make a complaint resulting the branch manager make a apology and give assurance that this things will not happen any more.

Please take this matter in to your kind consideration and instruct the concerned that this things will not happen any more.

To
The branch manager
State bank of india
Behata sobali branch,
Aliganj lucknow.

Subject : inadequate and unsecured security management of your atm at leading to fraudulent loss of
Rs.35000/- from my account.
Ref : transaction no:8037dated 19.04.2016 at 7 pm against sb a/c no:[protected] of your branch.
Online complaint no. At[protected] dated.19.04.16 (Within 24 hours)
Dear sir
This is in reference to transaction no. Mentioned on captioned reference for an amount of rs 35000/- in my savings account.
In this regard i had made a complaint to you dated 20.04.2016 in writing.
I hereby clarify and confirm that this is not done by me and is a fraud done at your atm.
The reason for this as i understand is due to lapse of proper adequate security and man management in isolation practice not available/ implemented at this atm centre of yours
I also understand that this is a fooling practice at many atm centres where such isolation of customer is not implemented. And the cash refill guys are involved in this modus operation.
All the relevant details are mentioned in the fir copies already lodged by me on your behalf at vikas nagar thana, lucknow.
This is a failure in providing adequate safety/privacy/secrecy to a customer in need of cash in this area.
All my losses arising due to this fraudulent transaction should immediately be reversed along with interest and other charges if any to my above referred account.
Failure to receive my due losses incurred within next fifteen days, i shall be compelled to escalate this matter further as per legal provisions.
Request you to revert back my rs.35000/- in my account immediately.
Regards

Priya vrat arya
Enc. 1) copy of complaint lodge to you dated:20.04.2016
2) copy of fir lodged at vikas nagar thana lucknow.
3) copy of mini statement of atm withdrawl dated:19.04.2016. From your atm booth.

Sameer gaonkar. Sbi saving account, kalwa branch. Account number [protected]


Today on 4th june 2016 at around 9:30 am i was trying to withdraw cash from axis bank atm, cash has not dispensed but debited from my account. And on the second attempt of withdrawing it has happened again. When trying to customer care service of sbi, the customer service executive told me the transaction detail has not updated in our system and therefore we could not take your complaint about the same and told me it will get update after one hour and asked me to call back after one hour.

After one hour when i contacted second time the customer care executive told me your transaction details not updated yet call after one hour and gave the surety that it will get update in one hour and could not take my complaint.

Again one hour after when i contacted third time again the same answer i got, your transaction details has not updated yet, call again after one hour. I asked them to take my complaint but they refuse to take complaint and ask me call after one hour.

My husband has an SBI Credit Card and below mentioned are the nature of taxes they have charged in te statement which are as mentioned below
1. Fee- Late Payment (Excl Tax)
2. Total GST Debit for Current Stmt (GST which is still not in force in India)
3. Total SBC Debit for Current Stmt (God knows what is this)
4. Fin Charge on Cash (Excl Tax 16.49)
5. Fin Charge on Retail (Excl Tax 16.49)
the total of this amount to Rs. 2, 186.41/- and this is the addition done on month to month basis.

I just want to know when this GST became applicable in India as I am not aware of it and there are finance experts in SBI who are charging this to the customers.

All the above are classified as harrassing charges because first they harass the prospective clients for taking credit card and once they become customers they apply this charges with a motto "khoon chus lo because customer in ullu.""