I had applied for cheque book in apr 14 2016. This was urgently needed as my old cheque book was not valid for applying a loan . Yes the cheque book I requested, belongs to my salary account. The base branch of which is salt lake kolkata, electronics complex. I tried calling to their office no, but after repeated rings nobody pick up .
I lodged a complaint, they said it will take another 10 days to respond to the complaint .
I don't understand what kind of service they are providing, there is no tracking system to track your cheque book delivery, unlike other private banks.
I will definitely move my salary account to other bank . This kind of old fashioned banking, is such a pain to people like me.
May 3, 2016
Complaint marked as Resolved Company had no trace of where my cheque book was. I registered a complaint 2 times, everytime I got the same reply. Finally yesterday I got my cheque book delivered at my address. It was a normal post, not speed post.
Thanks for this portal, so that atleast my complaints at sbi got answered quickly due to the escalation from this forum.
Thanks
Monalisa
State Bank of India [SBI] customer support has been notified about the posted complaint.