State Bank of India [SBI] Complaints & Reviews

An amount of rs.10, 000/- has been debited from my sbi savings a/c no [protected] on 15 dec 15 against insurance amount for my loan a/c no.[protected]. I am unwilling for the insurance and i got it cancelled in the month of dec itself. A lot of queries regarding the refund has been done by me (op[protected] dt 28 dec 15, pl[protected] dt 29 dec 15, pl[protected] dt 31 dec 15, pl[protected] dt 04 jan 16) but till this time no refund is received by me. The insurance agent (mr abhishek sharma, mob no : [protected])is playing the game in the drama which has lasted long for a long period. Sincere request to pull out such persons out of the banking services. If he is not able to satisfy one customer, he is not eligible for such a job. Kindly look in to the matter for an immediate remedial action at the earliest. The incident has happened 2 months ago and very poor response from the authorities to get my refund back.

Dear sir
This is in from to u that I have a creadit card of SBI. But problem is there they are sending me wrong statement from last 5 month.Everytime am calling for my statement correction but his customers care executive not respond ing properly & told me Hindi version caller not available. After that am wrote a mail to his concern dept. They are called me two time in this month.but still problem not resolved

As Details given below, after the transaction of CRPF extra money as inb commision was sdecucted from my SBI account without my authorization on the next day. kindly do the nedful to prevent any such incidences in future and to return my unnecessarily deducted money to my account.
My account no. is[protected]
The deducted transaction is mention below:
26-Feb-2016
(26-Feb-2016) TO TRANSFER
INB Commission...

I'm unable to use my debit card for online transactions. Every time I try to pay money via debit card it shows "payment denied my the bank". I went to bank but they didn't understand and said everything is fine with my card.

I am using sbi card for the last 8 months. From the first week of Nov 2015 I am unable to login to my sbi card online account. I have called to the customer care about the problem, but no solution. Then I have written e-mails to the customer service executives, head of customer services, appellate authority and at last to the CEO regarding my problem. These people are only forwarding me a consolation mail with a complain ID and a statement that "we working on your complain", nothing more than that. They are harassing me for the last 4 months.

Dear Sir/Madam,
As per your below trailing mail, already i was sent to the one complaint ( 1-[protected] dt[protected] for the given reference no also.Now, till your not cleared my problem.but, in your side some person send the mails you pay to the Rs.59107.89/-. i am not purchase the any material and i am not do the any transaction of this amount and your statement mentioned date[protected] at the time, i am in out of india. so, how to i can transaction to this amount? please clarify and give to the positive result. otherwise, if i can translated to the amount any proof there means please send to me, after that i will consider.

kindly take my request and do the needful action.

Thanks

R SAKTHIVEL
[protected]

[protected]


--- On Tue, 2/2/16, [protected]@sbicard.com wrote:

From: [protected]@sbicard.com
Subject:
To: [protected]@yahoo.co.in
Date: Tuesday, 2 February, 2016, 6:22 AM
Ref: FSVM[protected]

Reg: Review of Retail Transaction dated
16/10/2015 at KCBK For Rs 59, 107.69 on your SBI
Credit Card.

Dear Sakthivel,

This is with reference to the review of the above-mentioned
disputed transaction on your SBI Credit Card Number
XXXXXXXXXXXX9012.


We have
received necessary clarification from the merchant towards
transaction for of Rs 59, 107.69 A copy of the charge slip
Documents is enclosed for your reference with this
communication.

Please confirm in writing duly signed by you, whether the
transaction is valid or not in all respects, within 1 days
of receipt of this communication, to enable us to proceed
further.
Meanwhile we are reversing the Temporary
credit of Rs 59, 107.69 dated 16/10/2015 and same will
reflect in your next statement as reversal of temporary
credit dated 18/11/2015”
Please
note that this is a time bound activity as per
VISA/Master-Card. In the event of non-receipt of requisite
details by the above-mentioned date we would be unable to
take up the matter further and liability for the said
transaction amount shall rest with you.
In case
of any further query on your card account, please contact
the SBI Card helpline at[protected]prefix local STD code)
or[protected]if calling from MTNL and BSNL lines). IVR
& Emergency Services are available 24 hours and Customer
Service representatives are available from Monday to
Saturday between 8am to 8pm.

IRCTC SBI Cardholders, please call the 24 hour IRCTC SBI
Card Customer Care Helpline at[protected]prefix local STD
coed) or[protected]if calling from MTNL and BSNL
lines).
If not
satisfied with the offered resolution, you may write to
Nodal Officer, SBI Cards (along with the complaint number)
at [protected]@sbicard.com

At SBI
Cards, we are committed to make your life simple and we
thank you for giving us this opportunity to serve
you.


Thank you.

Yours sincerely, Shipra Varshneya
(Chargeback)
Note: To know more about the SBI Card, its powerful
benefits, exciting offers and exclusive discounts, you may
visit us at www.sbicard.com
or e-mail us at [protected]@sbicard.com

I went to SBI EDATHANATTUKARA to open a savings bank account..
The branch manager told me that to go to Akshaya and fill the application form online and come.
I went there filled the application..
I was unable to take print out as SBI site was too slow..
Unable to download..
I received message to phone stating to go to bank with TARN number and kyc documents to open account.
As per message I went there bank manager a lady told me to take print out and come.
She also behaved very rudely to me..
Told me that she can't open my account without print out...
Also she asked me to go out..
Very bad behaviour..
She didn't even have Tim to listen to me even..
Security asked me to go out..
Is this how you treat customer??I want strict action to be taken against her

And she should apologize to me for her indicent behaviour and my account opened immediately ..

Sub: Cheating with customers.

sir/madam,

I and my wife are customers of State Bank of India, Branch Tezpur (code- 195). Bank official has stuck the bar code but these are not activated till date. Bar code no.GUW03733291 on SB A/C no.[protected], CIF No.[protected] and other bar code no.GUW03733292, CIF No.[protected]. Necessary action may please be taken on this poor performance as early as possible to activate these bar codes.

SEEMA PORWAL
ANAND KUMAR PORWAL
TEZPUR, ASSAM

Hi,

I have withdrawn Rs1500 on 19th Feb 2016 from SBI ATM at Mumbai Ghatkopar Patel Chowk in that 500 Rupees is faulty.

Two different notes with different serial number are stick together which will not be accepted by any Bank.
Please check the attached screen shot for the same

I also visited SBI bank (Branch : Ghatkopar East) to inform about the scam and get the resolution. the employees was only asking me to go here and there and not taking the responsibility. And not interested to Help Customer.

My request is to SBI And HDFC bank as my account is with HDFC and I withdrawn money from SBI ATM.
Please Look into the matter and Kindly reimburse my 500 Rs at earliest.

Please let me know if any details required.

Regards,
Nandani Sharma

I got a call from +91-[protected] where one lady said she is calling from SBI Card and immediately transferred to one guy who claims himself as Senior Verification Manager. He said my rewards points are converted to cash and to claim the cash I need to share my card details. When I kept on asking questions he started talking rudely and hanged the phone.

Please take it up accordingly.

Hi,
I am Meenakshi Chopra . My mother 'Mamta Chopra' received a call from the number +91-[protected] and they told my mother they are calling from the SBI bank
and they want to do some validation on my account. Unknowingly my mother provided the details and they have done multiple transactions to SBI BUDDY, MPESA, WWW ACCOUNT FREECHARGEGURGAON.
The amount transacted from my account is Rs (1900 + 9999)/-. The transaction numbers are FT[protected] and[protected].

Kindly do the needful and refund my mother's money. My email ID is [protected]@gmail.com
Let me know in case of any concern.

Thanks,
Meenakshi Chopra

I was making a debit card payment of Rs.1015/- for my AIIMS 2016 form. After completing the whole procedure it showed : "Due to technical problems we need to close this session.We regret the inconvenience."
But right after the above error, I got the message on my mobile showing that the money has been debited from my account.
And the AIIMS page shows that the payment is still pending. What should I do now??

My sbi cheque book has booked at BBC Vijayawada vide speed post No EN[protected]IN on 16 feb 16 to 317 Field Regiment pin 926317 c/of 56 APO. The article was received by 1 CBPO on 18 Feb 16 and bagged for 1755 FPO.
But it did not delivered till now

My SBI cheque book has booked at BBC Vijayawada on 16 Feb 16 to 317 field regiment pin 926317 c/of 56 APO
Item has recI ever by 1 cbpo and bagged for 1755 FPO.
But the article did not delivered till now

I swipe my debit card on HDFC pos on 8th January 2016 for the amount of Rs. 37538. The amount debited from my account but merchant is not paid. I complained this issue to SBI customer care on 10th January 2016 but it has passed more than 40 days but they don't have any update about my money.


SBI DEBIT CARD NO.[protected]
Complain No. PO[protected]

Respected Sir,

I have one saving a/c from sbi. Account no is [protected]. I need cheque book. But till date bank is not deliver my check book. This is my Complaint Ticket Number : CB[protected]. I also complain by sbi.
Please resolve my problem.
If any query so please call or mail.


naseem akhtar
[protected]
[protected]@gmail.com

Hi Sir,

I received a fraud call from [protected] stating that they are calling from SBI credit card and 9000 as redemption of reward points would be credited in my account next bill. I gave all the details and later realized it it fraud.

Request you to reverse 9000 to my account. Please find the below details.

Name: RS RAO
CREDIT CARD NUM : 4317 XXXX XXXX XX58

Transcaction details : Transaction of Rs.9000 made on SBI credit card xx5458 at ShopMantraa_EPaykerel on 24 feb 16.(17:43hrs)


kindly credit back the same sir. Thanks a lot.

Regards,
R.S.Rao
mailid:[protected]@yahoo.com

I Shaik Mahaboob Vali having Andhra bank ATM card. Having account in Andhra bank, My account No is [protected]. Andhra Bank, 1440 Collectorate Branch, IFSC Code is ANDB0001440. Kakinada, East Godavari District, AndhraPradesh.

1. Today i.e. on 22.2.2016 at 1.10 pm i went to SBI ATM opp to the Govt. Hospital, Kakinada for withdrawal . I entered an amount of Rs.5000/- after all process, it shown your transaction time over,...

I am sbi card holder.my credit card number is [protected] and expiry is july 2020 .my old address is and new address is following
C/o- A.M.Boche, R.R.Nagar Building 8/7 somawari peth Nagpur
Pin code -440024

Hi,
I am Ram Reddy . I have received a call from the number +91-[protected] and they told me they are calling from the SBI bank and they want to do some validation on my account. Unknowingly i have provided the details and they have done one transaction from SBI BUDDY. The amount transacted from my account is Rs 4999/-. The transaction numbers is FT[protected]
My account number of SBI account is [protected]

Please take a look and refund my hard earned money. My email ID is [protected]@gmail.com
Thanks,
Ram Reddy.