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K
KEDAR
Jan 24, 2016
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Address: 122002
Website: www.sbicard.com

They charged my Credit card Rs.15814 instead of Rs.475 as committed by FACEBOOK for ad service.
I had opted for paid service of FB to promote my page 'Mr.Shiv Khera's Fan Club' on 7th Jan 2016. At that time the maximum limit of my payment was set at Rs.474/92 which is still showing the same on FB. But in reality my credit card seems to have been charged for Rs. 15814/18 by you on 7th Jan'16 as per my credit card bill received today. This is really surprising and troubling for me. Kindly immediately reverse this payment and now i am not interested to deal with FaceBook so copying SBI Cards to take action against FaceBook in case you are not correcting this mistake of your with retrospective effect.
the payment seems to have happened thru PayU money from Gurgaon -122002, on behalf of FaceBook on 7th Jan 16.
print screens of FaceBook site showing my total cost of Rs.474 and of the credit card invoice showing Rs. 15814 charged on same date by PayU money on my SBI credit card are attached for proof.
I HAD GOT CALL FROM SBI CARDS CHENNAI OFFICE FROM TELEPHONE NUMBER +91-[protected] AT 6.12 PM IST. AND THE PERSON HAD ASKED ME THAT THE CALL WAS TO VERIFY FACEBOOK PAYMENT SO I HAD TOLD SPECIFICALLY THAT DO NOT ALLOW IT IF IT IS EXCESS OF RS.475/- AS IT WAS COMMITTED BY FACEBOOK. EVEN AFTER TALKING TO YOUR REPRESENTATIVE FOR MORE THAN 6 MINUTES DURING THAT CALL, U HAVE STILL CHARGED ME RS.15, 814. KINDLY REVERSE THIS AS SOON AS POSSIBLE. I WILL NOT MAKE THIS PAYMENT TO YOU ON MY CREDIT CARD.
+2 photos
Jan 27, 2016
Complaint marked as Resolved 
Sorry. I have found the payment. Its the school fees paid by me. Sincere appology for inconvenienced caused to you, due to my query.
State Bank of India [SBI] customer support has been notified about the posted complaint.

Facebook — They charged my Credit card Rs.15814 instead of Rs.475 as committed by them for ad service.

They charged my Credit card Rs.15814 instead of Rs.475 as committed by them for ad service.
I had opted for paid service of FB to promote my page 'Mr.Shiv Khera's Fan Club' on 7th Jan 2016. At that time the maximum limit of my payment was set at Rs.474/92 which is still showing the same on FB. But in reality my credit card seems to have been charged for Rs. 15814/18 by you on 7th Jan'16 as per my credit card bill received today. This is really surprising and troubling for me. Kindly immediately reverse this payment and now i am not interested to deal with FaceBook so copying SBI Cards to take action against FaceBook in case you are not correcting this mistake of your with retrospective effect.
the payment seems to have happened thru PayU money from Gurgaon -122002, on behalf of FaceBook on 7th Jan 16.
print screens of FaceBook site showing my total cost of Rs.474 and of the credit card invoice showing Rs. 15814 charged on same date by PayU money on my SBI credit card are attached for proof.

You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299864 - Image #0
You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299864 - Image #1
unfortunate to see facebook and associates cheating this way.

You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299494 - Image #0
You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299494 - Image #1
awaiting response and immediate reversal.

You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299495 - Image #0
You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299495 - Image #1
please resolve this as soon as possible.

You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299505 - Image #0
You have charged my credit card rs.15814 instead of rs.475 as committed on telephone with your executive on 7th jan'16 - Comment #2299505 - Image #1
Pls reverse this transaction immediately.
Even after 5 days have passed after I raised complaint against you but i have still not received any response from FACEBOOK or PayUmoney for the fraudulent transaction you both have made on my credit card on 7th January'2016. If i don't get positive response from you before 31st January 2016, then from 1st Feb 2016 I will start communicating on Facebook and other social media this entire case on PayUmoney and FaceBook fraud transactions for cautioning people using your paid services.

sincerely hope that you will revert before 31st Jan'16 and refund my money by reversing this transaction on my credit card.

i am deeply hurt by this behavior of both FACEBOOK and PayUmoney.
I am sorry. It is school fee paid by me. i will withdraw the query immediately. I am sincerely sorry for the inconvenienced caused to you, due to my query.
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    Dharanidhar P
    from Delhi, Delhi
    Jan 24, 2016
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    Address: 641112

    I deposited my cheque 1 week back I did not receive money. A/c no [protected] cheque is from deustche. Bank. ph no:[protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      dayana dash
      from Morbi, Gujarat
      Jan 23, 2016
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      Address: Puri, Odisha

      Hello Sir/Madam,

      I am DAYANA DASH, customer of State Bank of India (Station Bazar Branch PURI- 2)

      My ATM cum Debit card was issued on the Month of MAY / June in the Year 2015.

      After that I moved away from Puri to Bhuj Kutchh along with my husband to his work place without getting the initial ATM PIN issued to the Home Branch and unable to operate my SBI debit card from any ATM machine as such.

      I have already contacted to Branch for the same but there response is not good.

      I request you to send me the PIN for my SBI Debit card on my email id i.e [protected]@gmail.com
      Here I am giving the required details.

      Account Holder Name: Dayana Dash
      ATM CARD No. - [protected]
      Branch name - SBI (Station Bazar Branch) Puri
      Valid from - Jun 2015
      Valid Thru - Nov 2022

      Thanking you,
      Dayana Dash
      24 Jan 2016
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        randeepsinghm
        Jan 23, 2016
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        Address: Tiruvarur, Tamil Nadu, 610101
        Website: www.consumercomplaints.in/new_complaint

        Dear Respected sir, ,
        I am Randeep singh M prasad SBI customer, sir I want change to my provious mobile no, this is my provious mobile no-[protected] and my current mobile no- [protected], please sir deactivate my provious mobile no and activate my current new mobile no.as per I request for your near, please sir accept my Request, so please sir kindly exchange my mobile no, otherwise sir my SBI saving current bank a/c-[protected].

        ((provious mobile no-[protected], and current mobile no-[protected]), (a/c no--[protected]))
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Anilkumar504
          Jan 23, 2016
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          Address: 500019

          Dear sir/madam,

          I want to cancel my SBI credit card. While i am trying to contact csutomer care, i am not getting desired result. Could you please let me know the process, how to cancel my SBI credit card.

          Regards,
          Anil M.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            Nits@88
            from Shahabad, Haryana
            Jan 23, 2016
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            Address: Mumbai City, Maharashtra, 400064
            Website: shopzapos.com

            I also received a call from credit card department ([protected]) stating that we are providing you the discount card and you will get the complimentary kit.They asked me to share the OTP after they made the transaction and told me the amount will convert into EMI. Pleaes take action on this people immediately
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              anantchoudhari
              from Aurangabad, Maharashtra
              Jan 23, 2016
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              Address: 425001
              Website: SBI

              On Saturday, 23 January 2016 10:29 AM, Anant Choudhari wrote:


              Ticket No:RO[protected]. what happened to my complaint below ?


              On Friday, 15 January 2016 6:17 PM, Anant Choudhari wrote:


              R/Sir,

              Kindly note that on 7/1/2016, Rs. 100/- is debited from my above account no. & was transferred to save solutions pvt. ltd. Gya Bihar on account no. [protected], this amount was not transferred by me nor any of my family members, nor we know such above mentioned firm.

              kindly look into the matter on priority & let me know the position at the earliest. pl. not I gave same complaint at S.B.I. Main branch ( 0393 ) Jalgaon Maharashtra where I have this account.

              Thanking you,

              Sincerely yours,

              Anant P.Choudhari

              S.B. account no. [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              so far there is no reply from sbi
              I transfer the amount date in your account deposit rs.2500 pls transfer the amount account number [protected] Ref no.MO09188857
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                sourabh.chourasia
                from Veraval, Gujarat
                Jan 22, 2016
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                Address: Junagadh, Gujarat, 362260
                Website: www.sbicards.com

                Dear sir,
                i m using sbi credit card since 2 years.Before 1 month i have lost my registerd mobile number in airport.Then i have done request for change my mobile number in my credit card account .As on today 2 months are completed but no response from sbi card.My redit card number is
                [protected] and my new registerd mobile number is [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Ajaydixit
                  from Delhi, Delhi
                  Jan 22, 2016
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                  Address: New Delhi, Delhi, 110091

                  Sir,

                  We have already given complaint to SBI Mayur Vihar PH-1 Branch about the following fraud withdrawals. Please take up the matter with concerned department of SBI. Although we know that we cannot take this amount back still requesting to find out how this happed while ATM card is with us only.

                  1.A/C NO.[protected] - SAVITA DIXIT
                  ATM WITHDRAWAL ON 18.01.2016 AT 11.59AM
                  RS.5500 & RS.3000

                  2. A/C NO. [protected] - YATIN DIXIT
                  ATM WITHDRAWAL RS.500 ON 16.01.2016
                  ATM WITHDRAWAL RS.400 ON 17.01.2016

                  regards,

                  A.K. DIXIT
                  PH: [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Nathan Pratyksh Khanna
                    from Mumbai, Maharashtra
                    Jan 22, 2016
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                    Address: Jammu, Jammu and Kashmir, 180015
                    Website: www.sbilife.co.in

                    We parents were approached by some agent (who doesn't even works with the company anymore) and sold two policies bearing nos [protected] and [protected], bi annual premium @ rs.20000 and 15000 each. We have completed 5 years and paid rs. 200000 and 150000 respectively. But I am shocked that in return I have received only Rs. 151403 and Rs. 110641. I have got loss of almost Rs. 88000. The agent told that you will need to pay for 5 years and after that you will get interest. But now SBI people are saying that policy money will be given after completion of 100 years. They didn't gave us any investments returns, infact they took our own money. As per my parents, there were so many signatures and the agent told no problem he will do the rest of the formalities. My parents are cheated. SBI do not train people. You guys are money mongers. Thirsty to suck blood out of poor retired people who do not have an income source also. Please return atleast our own money and please contact me at [protected]@hotmail.com
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                      Trupti Dindekar
                      from Mumbai, Maharashtra
                      Jan 22, 2016
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                      Address: 400030

                      Myself Trupti Harishchandra sagwekar, i have pension account no [protected] with worli north branch code no :290.i wany give my complain aganist branch and branch staff of mr Girish Dabholkar, MR k k shukla and cashier MR. MOre, because they are not solve my problem.

                      on date of 21/12/2015 my elder brother went to branch for the updation of passbook because every month i received Rs 1000 pension in my account, for that my brother going every month update the passbook.when he saw my update passbook he call me because there was withdraw of rs 10000 date of 7/11/2015, he thought i self withdraw but without my passbook how can i withdraw that amt and without my brother i m not doing any banking transaction.

                      i met above staff but they are not giving me satisfy result please i m very poor women and Rs 10000 is very big amt for me please take my complain and give me good result
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        ratne18
                        from Delhi, Delhi
                        Jan 22, 2016
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                        Address: 110092

                        Today morning i have got a call from this number ([protected]). He was asking me. That, Are you using any ATM card?. i told him Yes. but Who are you? He is told me.i m calling from SBI Head office mumbai. your ATM card is lock. if you want to reopen this card than. please give me some question answer.i told him yes. Then He is Asking me about atm card information like . card number, and Bank name, and otp number.Etc. I know This is a fraud call. But i want to take some action against this number.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Recently i have applied for SBI Credit card & it got approved yesterday, Today afternoon i have received a call from someone stating that he is from SBI & asked me to forward a mesh that was received(Dear Card holder welcome to sbi family & so on...), I believed him & sent that SMS to him, he said, he is going to register my card on behalf of me & only if that registeration happens, the card will be dispached, I said okay, later again he called in the evening & asked me that, he is doing that registeration & I would receive an OTP for that, Message which I received was( otp to view your CVV & exiry date for SBI Card ending is ...) i started getting doubt seeing that mesh & later I shared that otp with him & immediately I have received a message stating that i have successfully created my online account, & another sms with an OTP to authenticate that particular device to login, then i insisted on him, to send his id card to me, so that i can believe he is SBI person, he has sent an ID Card with a different name, than what he mentioned while calling, it was with SBICAP Securities, not sure how people are using their ID Cards for Frauds, I just saved myself from this fraud.
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                          mithun520
                          Jan 21, 2016
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                          Address: Bangalore, Karnataka, 560037
                          Website: www.sbigeneral.in

                          This is regarding my four wheeler insurance policy number 2454266 which is due for renewal on 23rd January 2016. The person from SBI General Insurance(Mr Dhanyakumar S(Contact Number : [protected]) called me up a month back for renewal of the policy and after multiple and regular follow up, I paid up an amount of Rs 12998.00 on 14th January 2016 at 14:03:31 hours (Ref number[protected], and neither they have bothered to call me back after getting the payment nor did applied for the renewal of the policy(As per SBI Gereral Insurance Customer Care).

                          The policy owner, my wife, she herself is an SBI employee, and this is the kind of service even an employee get from their own subsidiary company SBI General Insurance- which is run by a set of lazy people, and no one bother to take responsibility for even a small thing like renewal of a policy. Sometime I scared, how well they might be treating the outside customer.

                          I have a car and a valid insurance, but I cant take the car out from tomorrow onward, due to a lazy set of people sitting in SBI General Insurance. Even they are spoiling the reputed brand name like SBI.

                          My humble request to SBI General Insurance company to get my policy renewed before its expiry.
                          Thanks
                          Mithun
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                            Rohit Neha
                            Jan 21, 2016
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                            Respected sir


                            I forgot my online sbi username and password.sir i want to get my username and password again.
                            So i can use this service again
                            Name Rohit Kumar
                            Ac [protected]
                            Branch code 03006
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              faiz2
                              from Mumbai, Maharashtra
                              Jan 21, 2016
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                              Address: Jalaun, Uttar Pradesh, 285205
                              Website: consumercomplaints.in

                              Sir, I have an account in SBI konch distt. Jalaun and my account no. is[protected] SBI deduct 204 rupees and message me this is charge for ATM replacement .
                              Sir, I already have an ATM so why I replace it.
                              Please sir help me.
                              My mobile no. [protected]
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                faizalkv
                                from Patan, Gujarat
                                Jan 21, 2016
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                                Address: Mehsana, Gujarat, 384001

                                Today i got calls from two numbers [protected]
                                And [protected] regarding sbi rewards point encashing. They need my debit card cvv number to verify the data. Beware ...
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Nagesh Kanukuntla
                                  from Lucknow, Uttar Pradesh
                                  Jan 21, 2016
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                                  Address: Hyderabad, Andhra Pradesh, 500084
                                  Website: www.sbicard.com

                                  Hello sir,
                                  I am using SBI IRCTC platinum credit card from last 4 months, everything is fine and service also good .i want to book rail tickets by using reward points, i coudnt found any option on irctc/sbicard website.
                                  plz help me how to use reward points properly.
                                  Thankyou
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                                    shaileshdubey70
                                    from Bhopal, Madhya Pradesh
                                    Jan 21, 2016
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                                    Address: Sagar, Madhya Pradesh, 464774

                                    सविनय नम्र निवेदन है की मै शैलेष कुमार दुबे ने मुख्यमंत्री युवा स्वरोजगार योजना के अंतर्गत फोटो स्टूडियो के लिए 10 लाख के लोन का आवेदन किया था जो कि जिला व्यापार उद्योग केंद्र, मंडीदीप द्वारा स्टेट बैंक ऑफ़ इंडिया के देवरी ब्रांच को रेफेर कर दिया गया था. लोन के बावत जब मैंने बैंक से संपर्क किया तो बैंक मैनेजर द्वारा मुझसे प्रकरण नहीं आने की बात कही गई. जिला व्यापार उद्योग केंद्र, मंडीदीप में पुनः संपर्क करने पर जिला व्यापार उद्योग केंद्र, मंडीदीप द्वारा मुझे बताया गया की मेरा प्रकरण क्रमांक ३२६ / २९-०७-२०१५ तारीख को स्टेट बैंक ऑफ़ इंडिया की देवरी शाखा को भेज दिया गया है. जिला व्यापार उद्योग केंद्र, मंडीदीप से पावती प्राप्त कर के जब मैंने पुनः स्टेट बैंक ऑफ़ इंडिया की देवरी ब्रांच में संपर्क किया गया तो पुनः मैनेजर द्वारा आज कल आज कल का आश्वासन देकर अधिक समय गुजार देने के बाद पुनः बैंक मैनेजर द्वारा उत्तर दिया गया कि प्रकरण खो गया है चूँकि जिला व्यापार उद्योग केंद्र मंडीदीप द्वारा प्रकरण की दूसरी प्रति प्राप्त कर के मैंने स्वयं बैंक मैनेजर को प्रदान की. मैनेजर द्वारा पुनः प्रकरण लेकर आज कल का जवाब दिया गया लोन को लेकर प्रकरण का कुछ भी नहीं किया गया है किन्तु बैंक मैनेजर द्वारा पिताजी की बैंक गारंटी एवं प्लाट के दस्तावेज सिर्फ ५ लाख का लोन करने बात की जा रही है. चूँकि मुख्यमंत्री युवा स्वरोजगार योजना के अंतर्गत लोन के लिए आवेदन मैंने अपनी मार्कशीट पर किया था. एवं मुख्यमंत्री युवा स्वरोजगार योजना के अंतर्गत लोन के लिए गारंटी राज्य सरकार उपलब्ध करवा रही है. फिर भी बैंक द्वारा व्यक्ति विशेष की बैंक गारेंटी एवं जमीन के कागजात मुख्यमंत्री युवा स्वरोजगार योजना के अंतर्गत लिए जा रहे हैं. बैंक मैनेजर द्वारा लिखित में इसका जवाब मांगने पर मुझे केवल झूठे आश्वासन दिए जा रहे है लिखित में कुछ भी उपलब्ध नहीं करवाया गया है चूँकि प्रकरण को अभी तक छह महीने होने को है परन्तु बैंक द्वारा कुछ भी कार्य वाही नहीं की गयी हैपिछले .छह महीने से बैंक मैनेजर द्वारा झूठे आश्वासन देकर मेरा समय बर्वाद किया जा रहा है.

                                    अतः महोदय से नम्र निवेदन है की शीघ्र ही कठोर कार्यवाही करने की कृपा करें


                                    धन्यबाद
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      C
                                      Chandansinghkol
                                      from Kolkata, West Bengal
                                      Jan 21, 2016
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                                      Address: Kolkata, West Bengal, 700014
                                      Website: www.sbi.co.in

                                      Dear Sir,

                                      My name is Chandan Singh and my account No. is SB [protected] at Moulali, SBI Branch. Today,[protected] Morning, I have received a sms on my phone and then, I checked my account through internet banking and found that I lost my balance of Rs. 34, 000/- through DEBIT SWEEP to a/c [protected] on[protected]. I am totally shocked to see my available balance. I have internet banking facility for my above account.

                                      Please let me know how it happened automatically without my concern. Does it mean I lost my money. I m afraid. please help.

                                      Warm regards
                                      Chandan Singh
                                      [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        1
                                        123kld
                                        from Delhi, Delhi
                                        Jan 21, 2016
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                                        Address: New Delhi, Delhi, 110036
                                        Website: www.onlinesbi.com

                                        Sir,
                                        I am kuldeep singh and my account in sbi bank palla branch, i have topup recharge on 23/12/2015 but recharge not success full than my amount 490 is debit my account.after that a message receive my register mobile no. ur amount refund within 15 minute but amount not credit my a/c then i have complaint sbi bank customer care three times but not amount credit in my A/c - [protected]


                                        TOP UP RECHARGE DETAILS

                                        Name -kuldeep singh
                                        Reference no -IH43674597
                                        Debit Account no[protected]
                                        Transaction Date-23/dec/2015
                                        Service Provider- TATA CDMA
                                        Service Name- TOPUP
                                        Mobile no- [protected]
                                        Amount -490
                                        Status - Failure
                                        Reason - Your Request could not be completed

                                        Please sir my problem solve.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Sir,
                                        I am suseela laxmanagiri and my account in sbi bank vanasthalipuram branch, i have topup recharge on 03/03/2016 but recharge not success full than my amount 220 and 100 is debit my account.after that a message receive my register mobile no. ur amount refund within 15 minute but amount not credit my a/c then i have complaint sbi bank customer care twice but not amount credit in my A/c[protected]


                                        TOP UP RECHARGE DETAILS

                                        Name -laxmanagiri suseela
                                        Reference no -IH56108968/IH56085405
                                        Debit Account no[protected]
                                        Transaction Date-03/mar/2016
                                        Service Provider- reliance gsm
                                        Service Name- TOPUP
                                        Mobile no- [protected]
                                        Amount -220 and 100
                                        Status - Failure
                                        Reason - Your Request could not be completed

                                        kindly do needful
                                        suseela laxmanagiri thank you i reeived my money back.
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