| Address: Thiruvananthapuram, Kerala, 695581 |
| Website: sbi.co.in |
In June 2015, a major amount of money was charged to my account. This fraudulent transaction was reported to SBI immediately and after sending a few details / written applications my account was blocked.
I requested for a reversal of the amount and unfreezing of the account, but all SBI wanted to do is harass the customers. I have sent many applications, police FIR report, original debit card, SBI reversal forms, and numerous emails but nothing has happened. Since a month now SBI has even stopped replying to my email reminders.
I am facing a major money crunch and need the money at the earliest. I have a lot of pressure on me. SBI is making me beg for my own money.
Please help me resolve this issue. I shall provide all details, documents, Police FIR, and email chains, whenever required.
I am in urgent need.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Lodge FIR under section 420 CrPC and Information Technology Act against Citrus Merchant user who did transaction from your account and end Beneficiary of services.
Ask police to register FIR and issue notice under section 91 of CrPC to citrus and sbi to preserve and provide transaction details of accused user.
In case police did not register FIR and issue notice under section 91 to service providers to accused register complain in CJM court of your area about non registration of FIR by Police.