State Bank of India [SBI] Complaints & Reviews

I am trying to get a Education loan on property, but the assistant manager is treating my father like nothing. My father has went to the bank daily for the past one and half months and asking them for all the details needed. In fact my brother is given loan previously and my house property worth of 80 Lacks is submitted to the bank already . My father finally got all the documents and filled the application and asked him few doubts in filling them, he is saying bluntly i don't have time to look at this, fill everything and come without even a tiny bit of respect. After filling all and going to him, he took the application and said come tomorrow, i am busy today! I don't understand why these people are not selected based on interviewing after the exams, they are in people service and acting like brutes.

The auto updating pass book machine which is installed in front of state bank if india branch tarakeswar, chaulpatty, dist-hooghly, west bengal pin-712410 along with the room of atm counter is not functioning since last 20 days. The matter has been discussed with branch manager with the request for manual updating the same in the counter till the machine is became serviceable. Manager replied that i[censored]pdated manually money will be deducted for each updating. We the customers of the branch is facing problem for this. Tarun kanti chattopadhyay a/c no-[protected]

To,
The Branch Manager,
State Bank of India
Balijan Branch
Sonitpur.

Dear Sir,

Re : Long delay in clearing local cheque.

I have dropped a Axis Bank cheque no. 068688, Amt Rs. 7, 500/- on 16 th November 2015 which was to be deposited on account no.- [protected] named- Kshama Bhushan Boruah (branch- Balijan), but it is not transferred till now.

Therefore I request you to please look into the matter in which I would be always thankful to you.


Yours truly,

Kshama Bhushan Boruah
Mobile : [protected], [protected]

Dear Sir, I have taken loan from SBI (02101)Phulbari, West Garo Hills, Meghalaya, on 13th, May 2013 loan A/c No.[protected], loan amount is Rupees Sixty five thousand Rs.65, 000/- in the rate of interest 14.5% on EMI basis and since 1st.June 2013 deducting on monthly instalment of Rs.2300/-.I have already paid with extra Rs.1, 500/-, Total amount of Rs.65, 900/-till October 2015.But still due amount is Rs.13, 006/-according to Rate of interest of 14.5% something difference, therefore, my humble appeal to your honour is to kindly take neccessary steps. Your's Sincerely Cleverson R.Marak

This is to bring to your notice that yesterday morning around 9.00 am, Dr Nitin Patil, the account holder of Bank of India Dahanu Branch.He received a call stating that the Debit card is expired and you need to apply for new debit card. The person demanded for the debit card no and cvv no.Immediately he started to make the transaction.*BOI Star Sandesh* Rs 5000 has been Debited to Your Account XX0932 from POS-SBI Buddy_BD On[protected].Kindly consider all above issues & help me to get back my money so to restore my faith in banking system. Please communicate on email id [protected]@gmail.com.

SBI branches in Imphal is making compulsory to use an ATM card while depositing amount to a saving account. What if we don’t use SBI account and need to deposit amount to a SBI account? Are we going to beg a stranger to have the amount deposited to his/her account and transfer the amount from the stranger’s account using his/her ATM? Besides all these troubles, they are charging Rs.50 while we deposited Rs.2000 to a non-home account.

Dear Team, new no.call log no.[protected] As per teliphonic dissussion the credit card no.[protected] Mr. Yogesh Nimbalkar Cell No.[protected] the card all pending payment is closed bul till date noc not received so kindly provide the NOC letter on top pirority. Call log no.[protected] date 22nd Aug-2014 Regards, Yogesh Nimbalkar

Dear Sir, i forget my Login pass word. i tried to reset my login password its shows that my DOB is wrong, but my DOB 25, Dec, 1985 its TRUE, please resolve my problem, let me know which DOB is register in my A/c. my CIF No: [protected] Vinay Kumar

My mother got a call from [protected]. he said that your SBI account ATM is not being used hence the bank is going to close your account while she don't even have any account in SBI. when she said that she don't have any account in SBI and tried to further enquire who is on the other side the guy started abusing, she disconnected the call.

Today 23/11/2015, I received call from phone no [protected] saying that they were calling from SBI cards and asked for my card details saying that a new card will be issued for which they need to do IVR authentication with these details to be given by me. I gave all details but I refused to give the three digit number behind the card. I thought the call was genuine when I received OTP for IVR authentication by SMS. Then they called and said that there were points to my credit on the old card which they will transfer to the new card and asked me to share the OPTs that will be generated. I got five OTPs which I gave them, but this actually sent Rs.2000/- four times to some site PayU-www.oxigenwallet.GURHR IN and Rs.2, 500/- once to PayU-SBIPG IN. In all Rs.10, 500/- has been debited on my card today which I did not intend to do. This is a clear case of fraud and I request you to reverse these debits and investigate the matter so that it does not repeat with anyone else.

Dear sir, i have raised complain to refund rs. 7866.00 which mr. Indrajit rana of sbi has charged to me with false information that he is calling from sbi card while we have investigated he is not from sbi cards. I am sending you my complain details below :- dear sir, transaction alert was send to me on email on dt. 5.6.2015& mobile but the thing was conveyed to me over mobile by mr. Indrajit rana [he told me that he is speaking from sbi & he will send me one card to be used for purchase in mall for discount @ 25% on any purchase] from sbi card wide phone no.[protected] was that he will give me credit of this amount against my reward credit of 11000 while he had charged for rs. 7866.00 to my sbi card. He had also asked for otp which i got on mobile so he had made transaction at his end without my consent because i was of the view that he will give me credit for this amount while actually it is charged to my sbi card. I would request you to kindly cancell this transaction and credit this amount of rs. 7866.00 to my credit card no xxxx xxxx xxxx 6230. Regards samrat das mob no.[protected]

Hi, I have tried to book the ticket using my sbi credit card. Transaction failed, But still money deducted from my card. Card annual charges should be auto deducted from the monthly statements which was not happened. I am not able to redeem the points while paying the monthly bills. I am not able to reach customer care. Fuel sur charges not waiving off in monthly statements

I have made a online transaction from sbi credit card and converted it into emi, but it was failed due to some tachnical reason and amountnt credited back in card. Although sbi card started emi and charges on it. After complaint sbi card disscontinued emi but did not remove charges from account. Many times i am trying to contact but every time call has been diss connected from their side.

I want to change my mobile number through Netbanking. I chose IRATA. But I didn't get the 10 digit reference number. I informed customer care. They asked me to cancel the request and do it again. I did the same for 4 times. Even after I didn't get any reference number.

I lost rs (619+577+507+550+507) on 3/5/15, 2/7/15, 19/715, 1/9/15, 1/11/15 respectively, illegally. I reported to branch physically/on-line/toll free nos (on 2/11/15-cr[protected], on 7/11/15-cr[protected], on7/11/15 ro[protected]. No resolution i got, but bank authority declared through sms / on-line as the issue is resolved. No communication made with me by the bank authority. Branch people fail to offer any comment.The amount not yet refunded. Subhajit

I would like to say that Debit Card ending with 5546 dispatched to my address on 13-Nov vide Speedpost No EX[protected]IN. Which is going at pin code 274501 which is wrong my correct pin code is 202002. At NADEEM TARIN HALL AMU ALIGARH..please update my pincode so that I will able to receive. My ATM Thank you

sir i am serving in SSB. i have an Para Military Service package (PMSP) account bearing no.- [protected] in the STATE BANK OF INDIA, SAMBHAR LAKE, JAIPUR (RAJ.), code no. 0712. my account has been activated more than 2 year and i have applied 2 times at the concerned branch for a silver ATM card . but after a period of 6 months i am unable to get this. kindly instruct the authority to do it as soon as possible to get the service please. wth REGARDS Raghunath Ram Choudhary

'To whom it may concern'

Sub: Complaint letter Incompetence and Despicable Attitude Problem of An Employee

Respected Sir,

I am Sampurna Pal, a client of State Bank of India (S.B.I) . Me and my family have around 4 savings accounts with the bank along with a number of fixed deposit, and we have been banking with them since 1977. And in this 38 years, this is the first time we are in need to report a complaint against one of the employees.

Recently I have been selected for a foreign exchange program by Royal Academy of Art, The Hague ;a reputed, institution dating its history back to sixteenth century, situated in Netherlands. And for that I needed to transit an amount of money to its account for some administrative purpose regarding visa procedures. And this is where I needed some specialized assistance on their behalf, and when I walked into S.B.I. Santiniketan Branch, they directed me to Mr. Krishna Gopal Das, who handles this kind of foreign affairs in that particular branch. And it proved to be the most humiliating experience I have ever faced, by far.

I went for the first time to him on 17/11/2015, my father was with me that day, and he produced us with a form. We were keen to fill it up in his presence, lest there should be no mistakes, and it was not that there was any other customer, and adequate banking hours left, but he insisted, rather rudely, that we should come back to him only after filling it up by ourselves, and he do not have enough time to assist us through (although I am afraid that is why he is entitled to his payrolls). He was also rude enough to ask me if I had to pay a certain amount of money (that is only for my living expanse, my academic fees are already being exempted), what is the point of me going there. As it is my parents, who would be taking care of the money, I do not understand how does it make it to his concerns, other than utterly unprofessional intrusiveness.

He also said the Email they sent containing necessary information, was not fulfilling the requirements adequately; when I wrote that to Royal Academy they send me everything, again, in a more formal version, and when I cross checked, the previous email already had everything it said. I filled up the form accordingly and went to him again on 19/11/2015, this time alone ;and it went savage.

I was supposed to send the money to the account of the academy, not to a person, so the beneficiary name was addressed accordingly; also both the address of the academy and the subsequent bank hold a couple of numbers, although they are situated in two different cities, the academy in The Hague, the bank in Rotterdam; and he seemed completely incompetent to understand the difference and started shouting at me . My uncle is the Manager of S.B.I, Boidyapur Branch, and when I suggested I can call him so that he can explain it to him, which in turn can be explained to me, he turned it down at once; and when I gave him my phone, he snapped to him 'call me after 04:00', with no hint of modesty; and literally, with no exaggeration added, threw the phone on the table, with a hard smash. And when I wanted to see the Manager, he started using offensive words, and swept the documents, before I caught them, off his table. He also threatened me, if the transition doesn't work I have to pay a cancellation fee of 2500 rupees, and according to him it did happened to a gentle man, thrice, each time costing him the price. I can't imagine why a person, who claims himself to be in this job for 33 years, would repeat a mistake (he was the one assisting the gentleman), thrice, and even be boastful enough to threaten people about it. Also to my amusement, when I finally went to Howrah Branch, they said the particular format of the form, that he had given to me previously, has been invalid for quite a couple of years, and they produced me with a completely different form; That should explain the previous inconvenience with the other gentleman. Evidently, this is a case o[censored]tter callousness and irresponsibility.

It only seemed fit to take it into your attention, as being the branch situated in the university locality we, students, need this kind of assistance quiet frequently; and being it a matter of our career, we do need a bit more empathetic and competent personnel to handle this affairs. In fact due to his despicable behavior I had to come to all the way to Howrah to complete the job; depriving me three days of studio-work at the pick of semester-rush; that is something to be taken seriously. Because it is us, who will make the tomorrow of this nation; and most certainly we intend to do better.

He cannot handle his job, and cannot handle to behave properly; he is arrogant, rude, impudent, mean, misguiding, uncivilized, duly illiterate and utterly, utterly ill-mannered; and certainly didn't seem fit for handling something as crucial as foreign transition; demanding sincerity and expertise.

Not that it's just harassing for us customers, such an employee is also a dark patch on the good name and reputation of the institution. If it's not for S.B.I, and due to our long relation we happened to experience more kind and considerate behavior from its employees before and afterwards, we should have withdrawn each and every account we hold; and made it an media issue, so that everybody could be warned. But as it is the first time, we decided to trust it upon you.

Thereof I request you, most strongly, to take the matter under your invigilation, inquire thoroughly, and take some firm step towards it; I would leave it to your good judgment. Also we do need better hand to handle the matters of foreign transition with sincerity, expertise and a certain amount of empathy for students, as most of the time it is quiet a novelty to us.

Looking forward to it, most eagerly .

Kind regards

Sampurna Pal

Boinchee Station Road
Boinchee, Hooghly
pin- 712134

Dear Concern,
I visited SBI GK II New Delhi branch to open new Saving Bank account for my younger brother on 21st Nov 2015.
He filled the form online and having relevant documents to open the bank account. SBI personal forced to take insurance policy to open new account.
He doesn't have fixed source of Income. He wants to open an account to keep money whatever he can save. He doesn't earn enough to go for any insurance policy.
Pls support and get his account open.

Thanks
Deepanshu
[protected]

Hi, I was interested to create a new account in SBI, since there's a good name for its service across India. But after today's happening in SBI - Halasuru branch( code: 01824), If felt, that which I heard about this Bank was all Lie. Why Do Chief Manager needs to know, why do I need to create account in SBI, if I hold account in another bank. And can you guys define a universal valid address proof required to create a account. And Why do chief manager make such a backward against the Axis Bank passbook submitted as a proof of Address along with the transaction details. Why do Manager approves my submitted proofs and chief manager rejects, who is not aware of the process Manager/Cheif Manager. Who is the priority, your company Auditing/ the customer who waits to create a account or waiting for other transaction. If you guys have auditing, please provide a general announcement that BAnk will remain closed for customers on behalf of auditing. Even before, in one instance of my collegue, only after raising a complaint, they have transferred the address from Chennai to this same Halasuru branch. Atlast moral of the story, Service is pathetic and I am rejecting SBI bank account creation.