State Bank of India [SBI] Complaints & Reviews

OTP reception proves damp squib for Internet Banking users | Feedback cum complaint Hi, I am holding an account in State Bank of India bearing Account Number XXXXXXX7632. I have the internet banking active for the same account number. I have lodged a complaint for an issue to the State bank of India customer service couple of times for past 3 years. I am unable to receive the OTP on my registered mobile number while making online transactions via net banking. I even changed the reception mode of OTP from text to voice still it it not working. Actually I am not the only customer whose faces such issue, majority of the customers face the same issue. Sometimes it work sometimes not. What is wrong with the State Bank of India? If you people are not able to provide OTP facility feasible and working for customers then why to provide? Do your lack network servers so the OTP generation facility remains congested? Cannot you afford to upgrade your network servers which provide OTP facility? Then provide us an alternative way like verifying online transactions by providing profile password or by receiving OTP through registered email. If you really are the General Manager, I hope you will keenly look into the matter and provide customers hassle free service regarding the same.

Hi I am SantoshKumar account no. [protected] branch Sainik school Bijapur (3163 branch code) has levied SMS alert charges quarterly since June 2013. I stay in Bangalore and got shock when i updated my passsbook. After calling customer care they reluctantly say to visit My home branch. It is so pathetic that i need to go 600kms. It is hopeless. I want SBI to be customer friendly and follow norms what other banks like ICICI perform using customer care. I want my charges reversed since they have started this SMS alerts without my consent and also giving away confidential information to unkown number. Stop this menace. Santosh [protected]@gmail.com

I had transfer my acc [protected] from amravati to ashti (wardha) 5 months back. I had blocked my ATM card because of expiry date not mentioned so applied for new one after 2 month later i specially visited branch for that and gave second application. today after 5 months they asking for another application for the same what should i do now

Rs 22500 was withdrawn by unknown person/s from my SBI account.The account statement says that money was withdrawn from an IDBI atm in Mumbai while the card was in Pune and nobody else knew the pin no.I have registered a FIR and also complaint with the bank.I want refund.

SBI now is giving its customers hell by not accepting other branch cash deposits i have raised this complaint to customer care but no response as usual.Are they lazy? to do the job or SBI is in stone age confined to hyderabad? Instead they are asking me to deposit the cash in CDM which wont work at all and even suggesting me to do a NEFT transfer if its dead urgent or transact using third party customer service points which charge more.If its so please replace all the branch personnel with CDM's it would be better for them too.If i ask the personnel there i will get a stupid reply from them as if they have lots to do.Once scenario is that if a laymen who doesnt know netbanking stuff and all has to deposit amount to someone immediately who has account in other branch will they make him suffer where is the FREEDOM which you mention in banking? Resolve this issue immediately

This Mr p varada raju on Sunday 11/10/2015, I paid 250 rupees for challan against appsc departmental test with journal no[protected].This jrn no is not working .Today I visit the branch they tolled me they don't know and its correct .pls look into this and give the correct journal no
Thanku

my complaint No. Complaint No. F - [protected] against SBI Cards, dated August 14, 2015. (This is my 4th complaint to Ombudsman, Chennai) Pl follow the under mail recd. from Ombudsman.
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" On perusal of the papers, it is observed that the subject matter of the complaint has already been considered by this Office under Complaint No. [protected] and [protected] and hence, we are unable to process the complaint in terms of clause 9 (3) (c) of the Banking Ombudsman Scheme, 2006 (Scheme) "
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I feel the Banking Ombudsman is favoring the SBI Card only, unduly, ignoring the plight of the customers. The SBI Card is in the habit of messaging/telephoning (even threatening) the customers, even after receiving the payment on due date. I give below the confirmation received by me on 13th October 2015.

"We have received payment of Rs. 13169 through Online SBI and same has been credited to your SBI Card no xxxx3637 on 13 - oct - 15."

But every month they send msgs/calling in my mobile etc. for which I raised the matter many times with Ombudsman, but I do not get the proper justice. Even the RBI has instructed the card companies not to disturb the customers for three working days from the due date. I do not know why the Ombudsman is partial (since the SBI Card is a giant, I have scruples about this). I am feeling helpless.

Srinivasan
[protected]

Respecter sir, i, shashi Kant chaubey having a SB account number in SBI, Jalalpur, Jaunpur, uttar Pradesh, have lost my sim and mobile number. The same number was entered in my mobile banking and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pl. thanking you

Hey my sis also got same type of call from [protected] number and the fellow transfered 98600 rs.
what the hell sbi is doing on this.
they have made one app which is unsafe and having loopholes
the number shows presence in west bengal and not traceable
we have lodged the fir but no benefit
how sbi bank can make app from where they are able to hack all data

Sir i have seen paper add they told that they will setup the mobile tower in the plot and they will 90 lakh in advance and 90 thousand per month they said 1550 rs is registration fees i have given the registration fees and plot documet by mail in [protected]@gmal.com
account name- sudhir
account no- [protected]
bank name-SBI
ifsc code-sbin0012827
they said tower will install in 3 days but after 3 days they again wanted 20000 rs for gov tax they said after that you will eligible for tower installation but i have not given they told that i will refund the money which you have given 1550 rs but he is not refunding his mobile number is-[protected]
please sir take action and provide my money

I have booked a appointment on[protected] through my debit card.The amount has being deduction, but appointment is not booked.Now the payment status is showing the transaction is failed. Please refund to my sbi account no:-[protected]. Passport arn no: 15-[protected], amount rs. 1500/-, transaction date is :[protected].

I have made transactions of Rs. 2402/- in the month of september, 15 but SBI card company / bank has deducted Rs. 7402in excess of Rs. 5000/- by auto debit from my SBI account showing. the statement showed two more transactions of Rs. 2500+ 2500= 5000/- more which I have not made so far. Request solve my problem accordincly please.

Lam mohammad Anwar lives in district chhindwara M.P .In sbi damua branch i have saving account no.[protected], I have deposite cheque in chhatarpur krishi vikas branch at[protected], multicity cheque no.671017 date[protected] Branch nowgong Dist.chhatarpur madhya pradesh .MP471201 IFS code:SBIN0000280 Of amount -17896/-seventeen thousand eight hundred ninty six only .The cheque is given to me by JAGPIN BREWARIES LIMITED NOWGONG DIST.CHHATARPUR .we deposit the cheque in cheque box .witin eleven days cheque is not cleared .I need money immediatly . So please take necessary step .

Dear sir/ma'am, My name is Tarshpreet Singh I am from Ambala city, I wanted to open an account in my nearest branch of SBI bank (Geeta Nagri), i reached the bank by 10:00 am for opening my account, but i did'nt find any positive help from the employees of the bank, They just gave me a form to fill, and the form was hard to fill, I finished filling the formby 10:30 am, and when i wanted to deposit the form, the employee whowas supposed to check the form(Mukesh Kumar Maheshvari) has not arrived yet Sir i've been waiting for an hour or so but he hasn't arrived yet, which is very unprofessional, Its 11:40 am already and i've got other work to do, I'll be really obliged if you could help me with this and do something about the bank authorities, As everone else also declines to help a customer, what else are they employed for? Thanking you Tarshpreet Singh Turka Email adress [protected]@gmail.com

I was purchased property from KARUR SBI AS ON 11.12.2013 under SARFEASI ACT2002 .SBI engineers Report and public advt said the property was under possession by SBI.but after auction bank was not delivered the Building plan approval copy and survey map . and part of the property 507.75 sq.ft occupied by next house owner with the support of SBI KARUR. This is a preplanned plan from SBI. Yesterday I met the branch manager he told At the time of auction I am not duty in the branch so I am not responsible for this matter. SBI chaeated to us We have somany complaints to SBI BUT NO RESPONSE. Please help me to extend of our area

Dear sir, i would like to inform you that in service industry we should be polite and helping with the customers. When i visited the branch of Sawai Madhopur today ( Alanpur road) i was shocked with the behaviour of BM ( Mr. Aswal) instead of handling the situation he was blaming me.Really dishonoured with his behaviour.I am not having enough words to explain my grivience.

On 9.10.15 at 12:00pm i deposit 10, 000 Rs in My wife account of SBI (indore) through cash deposit machine from state of india commercial branch wallajha vellore district tamil nadu.i already given application to cash officer but he told me no records are found of that day.i again give a letter to chief manager on 13.10.15 at 1:30pm.he told we will see and check. so now what i should do.

Hi, Today I received the call from some unknown number [protected] saying that he is from eBay. in and he need to refund the amount of claim of Mobile purchase. He asked all the details about debit card no and other details, then I given the details to that person and that guy made 2 transactions from the account in total some worth Rs. 20000. Here are the details of the transactions: On 13-Oct-2015 01:44:31 & 01:45:46 pm - for POS txn at [protected][protected] Through State_Bank_Buddy_SBI.

Am not SBI customer, But my father has account in SBI in another branch (Gudalur). Currently we are in coimbatore, i was requested to get print in SBI passbook by my father. Nearest branch is TIDEL PARK branch since am working there. I went to Passbook printing machine to print, but the barcode scanning system is not functioning in that machine. So i went to bank staff and asked to print, he told ok and also told it may cost Rs.10/- as per SBI norms (thats correct, i already red), so i said ok. But the senior fellow sitting near to him asked whether am having account there, i said no. Suddenly he refused to get print on my passbook. I called customer care but the calls automatically cuts sudden. The thing is, in this particular branch (TIDEL PARK) do not have much work load as other branch, but people working there always behaving rude. Take necessary action and enquire him.. my number is [protected]

Yesterday my father received the call from some unknown number saying that he is from bank and he need to update adhaar card number in the account. Otherwise the card will be blocked my father is very innocent man. He gave all the details to that person and that guy made lot of transaction from his account in total some worth 53000 rs. My contact number: [protected] Email ID: amit.[protected]@gmail.com Here is the details of the transactions: CARD_ACC_NAME_ADDRESS CARD_ACCEPTOR_ID CAPTURE_DATE VODAFONE-BILLDESK MUMBAI IN [protected] 10/11/2015 PayU SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 PAYU-www.oxigenwallet.GURHR IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 Lime by Axis Bank Mumbai IN EGBTNC27815 10/11/2015 PAY FOR INDIA MERCHANT Jaipur IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015