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State Bank of India [SBI] Complaints & Reviews

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A
amit.agrawal10
Oct 12, 2015
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Address: 496116
Website: State Bank buddy

Yesterday my father received the call from some unknown number saying that he is from bank and he need to update adhaar card number in the account. Otherwise the card will be blocked my father is very innocent man. He gave all the details to that person and that guy made lot of transaction from his account in total some worth 53000 rs. My contact number: [protected] Email ID: amit.[protected]@gmail.com Here is the details of the transactions: CARD_ACC_NAME_ADDRESS CARD_ACCEPTOR_ID CAPTURE_DATE VODAFONE-BILLDESK MUMBAI IN [protected] 10/11/2015 PayU SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 PAYU-www.oxigenwallet.GURHR IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015 Lime by Axis Bank Mumbai IN EGBTNC27815 10/11/2015 PAY FOR INDIA MERCHANT Jaipur IN [protected] 10/11/2015 State_Bank_Buddy_SBIePay SBIPG IN [protected] 10/11/2015
Hello amit,

Sorry to hear that.
Same thing happend with my father today, Same medium has been used.
Does the number was [protected] ?

We really need to do something for this.
Hello Ekta,

For my father the number was different. It was [protected].
Unfortunately I am not able to do much because right now I am not in India.
Not getting enough time to follow up with banks and e-wallet service providers.
I will take proper action once I reach back to India.
Hey I also got a call from [protected] and web id was PAYU-www.oxigenwallet.GURHR transaction id[protected]
Plz I want to hire some hacker to track them any fees is accepted
Sir i got call from this no[protected] than i check my sbi account balance than it was empty so plz see this matter it happened on 20 august 2016
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    jrani
    Oct 12, 2015
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    Address: New Delhi, Delhi

    I got a fake call from the no. +[protected] on behalf of SBI. He told me that he is ATM head from Mumbai and wanted to activate my ATM card which has blocked by bank. I understood that this is fake call so I asked his name. He kept on telling that he is ATM head and not spoken his name. When I asked the same for twice and thrice then he used abusive language for me and cut the call. I request that some strict action should be taken for this kind of person who try to cheat as well as harass a female like this. Thank you very much.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      amitrima
      from Jind, Haryana
      Oct 12, 2015
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      Address: Ambala, Haryana, 134003

      Dear sir Myself Amit Narang R/o House no 4 Model Town Ambala city 134003 Haryana, Today i went to SBI branch Model town ambala city to open a saving Bank account and want to make a FDR, there was no one on help desk so i asked a senior staf she was siting in back wearing specs request her tht i want to open an sb account and a fdr she replied sorry sir today its not possible today our counter is closed for this so u please come some other day then only u can make this or u ask Manger after thaat i went to Manager but he also answer the same i was so shoked
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        R
        remsbnm
        from Delhi, Delhi
        Oct 12, 2015
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        Address: New Delhi, Delhi, 110067
        Website: na

        Dear Sir : About two weeks back I suddenly found that my name in my account No [protected] has been changed from Birendra Nath Mallick (my name) to Diptendra Nath Mallick. This is a very serious issue. I have been complaining on the SBI Web site as well as written complain to my SBI branch (JNU, SBI, 01624) but of no avail as yet. Please look into it and resolve immediately and also please check how has that happened? My email address is : [protected]@yahoo.com Regards, Biren
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          shakeelshinwar
          from Jammu, Jammu and Kashmir
          Oct 11, 2015
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          Sir my self shakeelshinwar form baramulla Jammu$kashmir i am a sbi ATM gaurd from last 2 years as i wants to take your kind attention towards the humiliation of private companies .MY duity starts from 8am to 5pm wih out any break .From last 2 years i di, d get any holiday or Sunday having 4000 salery p, m.How can a big family manage their lively hood in a small amount.Request for justices..with best regads from shakeelshinwar
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            sravishankaryadav
            from Hyderabad, Telangana
            Oct 11, 2015
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            Address: Khammam, Andhra Pradesh, 507111

            MY NAME is Ch.Rajashekar Reddy My account is in SBI, I was transferred the money to one of my friend he maintained in SBH but Unfortunately the amount is not reflected credit in his account but in my account showing debit balance. SBI A/c no :[protected] Card No: [protected] SBH A/c No:[protected] Card No:[protected] My problem Card to card money transferred on 8th October SBI to SBH Rs.8500/- money transferred but money not credited to sbh a/c but it shows money "TRANSFER TO[protected]"Kindly resolve it & refund my money. Thanks & regads Ch.Rajashekar Reddy [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Did You get the solution?
            SBI TO SBH --- CARD TO CARD TRANSFER PROBLEM --- AMOUNT DEBITED BUT NOT CREDITED
            Some times the money transferred from SBI to SBH/SBM using card to card transfer doesnt work properly. Instead it gets transferred to some "invalid account"(says the customer care executive[protected]. If this happens, you need to go to ur home branch and give a written complaint regarding the issue. You will have to mention your account details at SBI and also mention the account number of the reciepient at SBH/SBM (or they also may ask the card number instead.) and the day of transaction, Once you have given the letter wait for them to register your complaint online then itself(takes about 5mins). Once the complaint is registered you will get a ticket number on your mobile number, it confirms that your complaint has been registered. Once its done within 2 or 3 days(as in my case) the transferred amount will be credited to the RECIEPIENT's account.
            *No charges.
            *The bank employee may refuse to take the complaint saying "Its ur fault, u should have checked". But i[censored] have entered the right details then definitely u should push them to register the complaint.
            *They might ask you call customer care and ask, we cant do anything. But that wont help, u r just wasting ur time. The customer care ppl will tell u to ask at ur branch.
            *The complaint will be registered on sbicms website https://cms.onlinesbi.com/CMS/ in case they say they dont know wat to do.
            *You can also register the complaint on ur own but u will need the atm reciept, as it has all the details like ATM number, ATM TXN number.(Havent tried it myself but just visited the complaint registration page.)
            *I[censored] do not have it, then u will need to give complaint through bank only.
            *If you have entered the wrong card number, then u will have to register a amount retrieval request, which will be charged.
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              sravishankaryadav
              from Hyderabad, Telangana
              Oct 11, 2015
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              Address: 507111

              MY NAME is Ch.Rajashekar Reddy My account is in SBI, I was transferred the money to one of my friend he maintained in SBH but Unfortunately the amount is not reflected credit in his account but in my account showing debit balance. SBI A/c no :[protected] Card No: [protected] SBH A/c No:[protected] Card No:[protected] My problem Card to card money transferred on 8th October SBI to SBH Rs.8500/- money transferred but money not credited to sbh a/c but it shows money "TRANSFER TO[protected]"Kindly resolve it & refund my money. Thanks & regads Ch.Rajashekar Reddy [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              SBI TO SBH --- CARD TO CARD TRANSFER PROBLEM --- AMOUNT DEBITED BUT NOT CREDITED
              Some times the money transferred from SBI to SBH/SBM using card to card transfer doesnt work properly. Instead it gets transferred to some "invalid account"(says the customer care executive[protected]. If this happens, you need to go to ur home branch and give a written complaint regarding the issue. You will have to mention your account details at SBI and also mention the account number of the reciepient at SBH/SBM (or they also may ask the card number instead.) and the day of transaction, Once you have given the letter wait for them to register your complaint online then itself(takes about 5mins). Once the complaint is registered you will get a ticket number on your mobile number, it confirms that your complaint has been registered. Once its done within 2 or 3 days(as in my case) the transferred amount will be credited to the RECIEPIENT's account.
              *No charges.
              *The bank employee may refuse to take the complaint saying "Its ur fault, u should have checked". But i[censored] have entered the right details then definitely u should push them to register the complaint.
              *They might ask you call customer care and ask, we cant do anything. But that wont help, u r just wasting ur time. The customer care ppl will tell u to ask at ur branch.
              *The complaint will be registered on sbicms website https://cms.onlinesbi.com/CMS/ in case they say they dont know wat to do.
              *You can also register the complaint on ur own but u will need the atm reciept, as it has all the details like ATM number, ATM TXN number.(Havent tried it myself but just visited the complaint registration page.)
              *I[censored] do not have it, then u will need to give complaint through bank only.
              *If you have entered the wrong card number, then u will have to register a amount retrieval request, which will be charged.
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                P
                patorrahul
                from Darbhanga, Bihar
                Oct 10, 2015
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                Address: 847101

                Dear sir,
                my self rahul kumar pandey is account holder in your organization
                my saving account number [protected]..Today morning i am not available at my residence. One call is coming to my phone from this numbar([protected])and said this call from sbi bank for verification...Call was received from my wife and sharing my debit card number he has deducted rs 20, 000 .So sir request you toplease refund this amount in my saving account.
                Regards
                rahul kumar pandey
                mobile-[protected]
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                  Syed Yousuf Andrabi
                  from Kud, Jammu and Kashmir
                  Oct 9, 2015
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                  Address: Srinagar, Jammu and Kashmir, 190004
                  Website: cyber crime

                  ON 7th of Oct. 2015, I received a phone call from telephone No.+91 [protected] asking for renewal of my Debt Card. I told him that my card is valid up to Jan 2017 but he asked that the bank wants to renew these cards annually and the caller asked for the debt card no. and i gave him the card number as [protected] In addition to this the caller asked for the seven digit number registered at the back of the card and i declined to give this no. and asked him to prove his identity. The called pretended to be a SBI employee and told me that as identification i will send you a message from the bank in which one six digit number in the form of OTP was conveyed on my cell No. This resulted my easy trapping in the net of the fraudulent. The fraudulent did not give me breathing time to see other messages from the bank but wanted to know subsequent OTP to renew my card successfully. During this period a transaction of Rs 10, 000/=, Rs2000/= and Rs 900 was made from my account . The transaction detail reads as follows 1... thankyou for using your SBI Debit card 459xxxxxx5107 for purchase worth Rs 10000 on POS 00021540 at state_bank_buddy_SBI epay IN tnx#[protected] 2...thankyou for using your SBI Debit card 459xxxxxx5107 for purchase worth Rs 2000 on POS 00012733 at PAYU-www.oxigenwallet.GURHR IN tnx#[protected]. 3...thankyou for using your SBI Debit card 459xxxxxx5107 for purchase worth Rs 900 on POS 00012733 at PAYU-www.oxigenwallet.GURHR IN tnx#[protected].
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                    K
                    khirodcivil
                    Oct 9, 2015
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                    Address: 793101
                    Website: www.onlinesbi.com

                    I, khirod upadhyaya, having a salary account in SBI..account no-[protected] in burnihat SBI(IFSC-SBIN0002035)..Recently in two days, my friends has transferred Rs10000 and Rs7000 in my account in two different transactions.I am shocked when I saw my account statement. It had two debit entries of Rs50 each as intercity charges.SBI is harassing we common people.SBI should know how a person earn a single rupee and they are taking our khoon-pasine Ki kamai..
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                      G
                      gopijothi
                      from Delhi, Delhi
                      Oct 9, 2015
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                      Address: 603002
                      Website: www.sbicard.com

                      Hi,
                      I have applied for the SBI credit Card on Sep 4th and got sms on Sep 9th stating that it has been send through Speed Post consignment number EV[protected] stating that I will be receiving the card within 5 working days. But when I tried to track the status through india post it throws message the number entered was invalid.

                      10 Days back I got call from SBI customer care and got the exact consignment number EH[protected]IN. When checking for the same status it shows that addressed can't be located/identified and went back to Gurgaon.
                      Again 4 days back I got the call from SBI customer care the card has been sent through Blue Dart courier and will reach me within 3 days. But yet to receive the card.

                      I lost my patience and got frustration that without receiving the card they send sms to pay the Annual fee for an amount of 567/-.

                      Please provide a solution to this as I have tried sending complaints to sbi. But there was no proper response so far.
                      Kindly take appropriate action.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      I had applied sbi credit card. And then I receive a call to avail a health insurance for around 500rs for one time. I bought that health insurance. But the credit card is not delivered to me, 3 months has been passed. But I am getting every month credit card statement to pay that amount ie 500.but now its 4th month and my due amount is showing is 2600rs. And I am still not recived my credit card. And without credit card number I am unable to pay my bill. very disgusting service and their policy. I don't know when my card is going to delever to me and how much I have to pay at the end. We aware of this kind of fraud. Even I tried to call multiple times to credit card customer care but my call never connected. Please help me to deal with this situation.
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                        RMOS Consultancy
                        from Gurgaon, Haryana
                        Oct 9, 2015
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                        Address: 22002
                        Website: www.rmos.in

                        RMOS Consultancy Name change request not responded yet?

                        Hi friends, recently I wrote this letter to the bank manager of the State Bank Of India, requesting him to change my bank account name and address. But still the bank has not responded to the request?.

                        To

                        The Branch Manager,
                        State Bank of India
                        ANAND VIHAR, New Delhi

                        Sub (Change of my bank account name and address)

                        Sir,

                        This is to bring to your kind notice that I, RMOS Consultancy, Bank A/c No: __________________ have recently changed by name from RMOS Consultancy to RMOS Gurgaon and have made an affidavit, newspaper publication and Gazette Notification regarding my name change. Further, I am now residing in my new apartment at: (insert your apartment or house address).

                        Further, I have also changed my name on the following documents:

                        1. Pan Card

                        2. Driving License

                        3. Voter Identity Card

                        Therefore, I am requesting you to kindly change the details of my bank account including my new name and new address.

                        I have attached the below given documents for your ready reference.

                        1. The copy of my affidavit.

                        2. Two copies of the newspaper publication.

                        3. Copy of my name change Gazette Notification.

                        4. Copies of my PAN Card, Driving License and Voter identity Card.

                        Regard,

                        RMOS Consultancy
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                          A
                          ashu2007
                          from Mahoba, Uttar Pradesh
                          Oct 8, 2015
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                          Address: Gorakhpur, Uttar Pradesh, 273001

                          I am 82 years old man and handicapped. I am getting my pension from State Bank Of India Urdu Bazar Branch, IFSC Code -0002623, Gorakhpur Uttar Pradesh, Pin-273005. My A/C No is [protected]. I applied for new cheque book in month of july-15, new cheque book issued on[protected] according to bank, but till now i have not received my cheque book. When i ask in branch they always say me to go to post office and when i go to post office they say that they havenot received any cheque book. I am 82 years old and handicapped its very difficult for me to go everyday to bank or post office . Please help me in this matter. My mail id is [protected]@gmail.com. Regards Uma Shankar Shukla
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Vimles Singh
                            Oct 8, 2015
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                            Address: 497220
                            Website: customers complent

                            My name Vimles singh.I gave a application with my grandfather nageswar singh to find a ATM card dated 30/06/15.almost 3 months pased away. but ATM card not arrived. give me sollustion. account details ac-[protected] mobile-[protected] branch ifcs code-SBIN0001331
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              R
                              RRathi
                              Oct 8, 2015
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                              Website: sbi.co.in

                              I found their officials most inhumane, irresponsible, non-responsive towards their customers. They don't care or even bother about the customer's genuine problems. It seems the SBI is a Govt. Bank and their jobs are fully secured, so that has made them totally irresponsible and careless towards their customers. They have written so much for customers services and their satisfaction but all in papers. Practically no one bothers including their Chairman as well. They don't have any fear of any one even if you approach any level. SBI also has designed their website in such a way that you can not lodge your complaint so easily. I am a retired person with no pension etc benefits. But actively involved in the selfless services of social, human, spiritual etc good causes since year 2008. First time in my life, I had a chance to traveling abroad and that too on volunteering work, but there unfortunately, I had a cancerous tumor on my tongue i.e. of stage two. So for its treatment I am badly in need of my money which I kept in FD with SBI. Since the same were getting matured also, so I gave them in writing to transfer my money to my SB a/c on its maturity instead of renewing it automatically. But they didn't transfer my due amount on its maturity. I wrote them a number of times but they didn't respond me back. After a lot of struggle, I could lodge my complaint under reference with Ticket no.: OP[protected] against their Uttarkashi, Uttarakhand branch 01172 but they close my complaint without resolving my problems. Then I wore to all SBI complaint grievances cell's officials, but again no response. Finally fed-up with their non-responsive attitude, I wrote to the SBI Chairman on dated 27th August, 2015 with the final request to either solve my all problems or close my account and transfer all my money in to my another bank account who is capable of providing more better services in all situations. But again more than one month passed and made two reminders as well, but no response so far... :-( Would be very much thankful if I could get my problems solved / resolved through this forum at the soonest possible. Thanks & with regards, Rameshwar Rathi Email: rathi.[protected]@gmail.com
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                                raja_1961
                                from Bengaluru, Karnataka
                                Oct 7, 2015
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                                1) Reference Id: [protected] Journal No.[protected] Date of Payment : 03/10/2015 Date of birth: 01/07/1977 Name: G. Ramanamma Amount : Rs. 100/- 2) Reference Id: [protected] Journal No.[protected] Date of Payment : 03/10/2015 Date of birth: 06/02/1961 Name: N.S. Venkatesh Kumar Amount: Rs. 200/- Payments made above with the journal number given is reported as error saying check journal no and date. On further enquiry again they have given the same number and error is again reported. As online submission is being delayed, the way out is requested.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  1052242004
                                  from Chandigarh, Chandigarh
                                  Oct 7, 2015
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                                  Address: Chandigarh, Chandigarh

                                  ARN No. 15-[protected] Name Tina Bansal I applied online for Passport in Chandigarh on[protected]. A payment of Rs 1500 was done by using Debit Card. Status of payment was shown Failed.However amount was deducted from my Bank Account .I checked payment status again after one working day but it was again showing failed.Appointment available was best suiting me so I made a payment again and it was successful.My previous payment has not been refunded till date.Kindly refund my extra payment.
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                                    Jagdeep Singh Doon
                                    from Basi, Punjab
                                    Oct 7, 2015
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                                    Address: Panipat, Haryana

                                    The
                                    Manager
                                    State Bank of India
                                    Panipat. (132103)

                                    Respected Sir,
                                    I want to take cheque book. My account No-[protected] kindly give me new cheque book.

                                    Thanks & Regards

                                    Jagdeep Singh
                                    H.No. 1302, Sector-11,
                                    Huda NHBC, Panipat.
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                                      ROBERT LEWIS
                                      from Chennai, Tamil Nadu
                                      Oct 7, 2015
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                                      I have not received my pension last 5 Months contacted NAL.SBI, they said they not received some papers from SBI Hebbal.I contacted SBI, Hebbal they not received some papers from, SBI, Sadashivanagar.I again contacted SBI, Sadashivanagar they said necessary papers already sent to SBI, NAL, Branch.I have no money to take care of my family . Iam requesting you to kindly do the needful at the earliest.MY A/C-NO[protected], MOBIL.NO, [protected].
                                      Robert Lewis( Indual)
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                                        swagat.dash
                                        from Mumbai, Maharashtra
                                        Oct 7, 2015
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                                        Address: Sambalpur, Odisha

                                        Hello, my self Swagat Dash from sambalpur, odisha. I got a call from [protected] to my number [protected] on 13 sept. 2105. the caller introduced himself as an employee of State Bank Of India. He told me that my atm card is going to block and i have to renew it. Unfortunately as he was asking about the details of my debit card, i gave him all details. Then he asked me for "one time password code" or OTP CODE. Unfortunately i gave him that code also. That person asked me around 6 OTP codes and I gave him all as I thought he was an employee of SBI. After all this when I checked my balance i found that i have lost 49, 785/- (RS/- FORTY NINE THOUSAND SEVEN HUNDRED EIGHT FIVE). After that i blocked my atm card.The no of my debit card was [protected]. Next morning i got a call from [protected] of that person. still his no is active. THEIR TRANSACTION AS FOLLOWS; 1. POS[protected] erupee_SBIepay of 9999/- 2. POS[protected] CCAvenue.com of 9999/- 3. POS[protected] erupee_SBIepay of 9999/- 4. POS[protected] CCAvenue.com of 9999/- 5.POS[protected] PAYU of 2000/- 6.POS[protected] PAYU of 999/- 7. POS[protected] PAYU MONEY of 1800/- 6. POS[protected] VODAFONE-BILLDESK of 4990/- Their contact numbers are ([protected], [protected], [protected])
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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