State Bank of India [SBI] Complaints & Reviews

Dear sir i recharged my TATA SKY for rs 500 on 24-10-15. amount deducted from my credit card but recahrged failed. i asked many times to sbi card but no favorable response. kindly get into the matter and please make an arrangement to return my money....

I am an income tax assessee (PAN :AFLPR7386E). I have no account or other connection with the above branch. From Form 26AS related to this PAN, I noticed some entries indicating that the Ramdaspeth branch of State Bank of India has paid me a sum of Rs 23440 and that sum of Rs 2346 was deducted therefrom as TDS for Assessment Year[protected]. I have sent several email messages and also a letter dated 8-Oct-2015 to the bank giving all details. From details collected by me from other sources, I understand that these payments were actually made to one "RADHA PANICKER, B/4, PARYAVARAN NAGAR, SOMALWADA, NAGPUR, 440025" on account of interest due on Account No: [protected]. Despite several communications, the bank has not made corrections on Form 26AS. I am residing in Kerala and my address is Radha Panicker, Friends Lane, Thottakkattukara, Aluva, 683108, Ernakulam District. The "Radha Panicker" mentioned in the previous paragraph is a different person. Apparently, the bank has used my PAN instead of the PAN of the party residing in Nagpur.

I had registered a complaint on 12.10.15 reg. excess payment of Rs. 5000/- for traction on 24.08.15 which i was not actually done. After 18 days on telephone inquiry SBi card representative replied that my complaint has been closed to say that i shared otp with third party. I already explained that this traction was not done by me. SBI says it is not responsibility of SBI cards. teh payment was transfered by fake dealer/ official of SBI cards becauce he delivers all details me and deduct Rs. 5000/- to transfer it to PAY U Gurgaon. it is a responsibility of sbi cards to verify my amount as it was transfered by sbi card to PAY U wallet. Request, please direct the concerned comapny to verify and refund my amount . with regard, Jagdish Raj SBI card hoder.

I have deposited my cheque worth of 366, 880 in my sbi bank account(electronic atm kiosk. i have a receipt of my payment too) (account no:[protected]) on 17th october 2015 but its not yet cleared. i have been calling them but i couldnt get any proper answer nor a solution and finally today when i called them they are telling me that they couldnt find the details on their system. all these days they were saying that because of many holidays we couldnt clear it so it might take some more days but i was shocked that my cheque details were not even present on their system. i need my amount with interest. i have been saving little money in post office for years and finally i received a cheque from post office and i deposited in my sbi account. my brothers marriage got settled and i wanted to use that money for his marriage but i did not expect this from sbi.. my cheque number is 243820 i am 20 kms away from my home branch. i cant keep on going to my bank to find about it. im a teacher. please can you help me on this date:17/10/2015 time:9.54 am client number: [protected]

Dt.[protected] To The Branch Manager, State Bank of India, Mudinepalli . Sub:- Account No.[protected] – Reversal of amount for PO’s purchase not done dt.[protected] Rs.9999/- – Request – Regarding. *** Dear Sir/Madam, Please find herewith attached my account copy in which the transaction noted by me in red color is not successful and the amount debited to my account Rs.9999/- may please be reversed and credited to my account, as the transaction doesn’t take place. Thanking you sir, Yours sincerely, Meka Naga Babu A/c.[protected]. Encl:- Account copy with marking of transaction not successful.

Guy named as Vishwajit Singh Continued to calling us for help against the fraud of 63, 300. he mailed me as following-


resume shine
13:53 (1 day ago)

to me
Dear Mr. Mayank,

As discussed with you in detail, we regret that we are unable to process your request for payment of rs.63, 300/-. We have sent across a response addressing your grievance to accounts department at shine.com. For any clarification regarding the same you can contact to our company's ICA(Vishwajeet Singh).
Your refund of rs.63, 300/- will be intiated within fifteen minutes of your creditional.We sincerely regret the inconvenience caused for the payment of rs.8, 862/-. This mail is given you to confirm and make u sure that there no payment will be demanded in future for the job process, and also in case of requirments company will afford. You don't need to pay even a single rupee.
Our team is sincerely regeret for the inconvenience, and thanking you for Co-operate with us.

Regards,
Shine.Com

"Vishwajit firstly forced me that he can help as the company I mentioned in my complaint has a tie up with the company that did fraud to us. Today I have submit 4500 rupees in the account of SBI on the name of Chandan Mishra -[protected]. Contacted with phone num [protected], The number is switch off just after the transaction happened."

Hi, I am Kamana Modi many a times I have tried to contact SBI customer care executive but there is no way to contact . Before I got the credit card I was called frequently but once I have received it there isn't any contact . They just send me unnecessary bill to be paid without any clarification. What if a person wants to know the detail of the bills. Veru much disappointed from SBI service and wanna cancel this credit card offered.Please help me reach out to CCE.

I have lodged a formal complaint against the SBI sales agents who convinced me to enrol for the SBI Mumbai Metro Credit Card at Saki Naka Metro station by intentionally providing me with incorrect information on several counts. There has, however, been no response from SBI and their telephonic complaint helpline remains unreachable. The intentionally agent lied to me on 5 counts in order to trick me into subscribing to an SBI Credit Card.

1) The agent first informed me that there were absolutely no fees associated with the card whatsoever, either one time or recurring. It is only when I was asked to sign the application document that I noticed the registration fee of Rs. 499 on the form.

2) Upon questioning the sales agents regarding this amount, they replied that it would be rolled back completely if I made Rs. 2, 000 worth of purchases during the first 2 months. I was assured that the charge would be completely rolled back if this occurred. Today, after receiving the card, I was informed by a customer service executive via telephone that the amount can only be redeemed in the form of points used to make select purchases and that the amount of Rs. 499 would still be charged to me along with taxes. This is absolutely contradictory to what the sales agent informed me.

3) When I asked the sales agent whether there were any additional annual charges, he told me that there were none. It is only when I read the form carefully that I noticed that there was a Rs. 499 annual charge. Upon questioning him about this, the agent took the form away and told me that someone would call me to confirm whether I wanted the card and that I could cancel the application and say no. The agent was clearly trying to lie and cheat his way into making me apply for a card that I did not want in the first place.

4) The sales agent also informed me that there would be a flat 20% discount on all Mumbai Metro tickets. I clearly asked him whether this involved all routes and he said it did. Today, a telephonic customer care executive informed me that I only get a 10% discount and that the 20% discount was only valid for routes above a certain token value.

5) I was repeatedly told that I would receive all discounts as direct credits to my card in the form of a cash amount that could be used as hard cash for any purchase I wished. Today, a telephonic agent informed me that this is not the case and that I would only receive reward points, which can only be spent on particular offers. This was completely contradictory to what I was told.

6) I spoke to three separate agents (the sales agent at the station as well as two telephone executives) before applying for my card and asked that the limit be restricted to Rs. 10, 000. All three agreed but when I received the card, my limit was set to Rs. 1, 52, 000. I did, however, get this corrected after lodging two formal complaints with SBI.

However, although SBI corrected my credit card limit, they have not responded to the majority of my complaints listed above. Both complaints were sent on the same day but SBI has chosen to ignore those corresponding to the first 5 points above. It is a shame that India's largest bank, a government undertaking, resorts to such unethical and underhanded methods to grow their customer base. I received over 8 calls from SBI when they were chasing me and trying to get me to register. Now, a week later when I have a complaint, they are suddenly unreachable. I will never deal with SBI again, nor will I ever advise anyone I know of to do so.

Hi, I am a SBI card holder. I raised a complaint regarding failed balance transfer on 28 september 2015. Till date no resolution is provided to me. Every time i call customer care they say that we tried calling you but you didnt pick up the call.

Respected sir, I Forgot onine SBI banking USERNAME & PASSWORD by mistake so that i am not unable use my online SBI banking services. If any way is there to recover my user name & password then please help me, To use this facility again. So, please send me username and password. A/C:[protected] A/C Name:Sandeep kumar Branch:Godhana Branch Code:16472 Mobile no.:[protected] Email Id:[protected]@gmail.com

I had deposited Rs 27500 in sbi cash depositing machine at motimahal gwalior on 22/10/2015 the screen displayed a message of transaction cancelled and the money was not dispensed out of machine i have given a written complain to the concerning branch but the money has not been credited to my account till date.

Sir I have booked a seat of hrtc from shimla to aut on 21st Oct. 2015. Ref. No IGOAWNVLK3. The amount 301 deducted from my Sbi a/c but the seat no 6 was not booked by this ref. After that I have to book again the same seat with ref no IGOAWOVQW7. This time seat was booked. So for reservation for one seat rs 602 deducted. Please resolve it. Thanks

Sir/M'am I want to surrender my SBI Credit Card bearing no. [protected] which I made against FD with SBI Bank. I have visited the respective branch (Jwala Heri Branch, Paschim Vihar) to lodge the complaint for the same but no action was taken from their end. From the last few months, I have been complaing it to your customer care executive but my problem still persist. Now I have received an sms stating dat so and so amount is due on your card. Please look into the above matter and release my FD as soon as possible. Ruchi Gupta +[protected]

My name is Shrikant Dumbre.I have applied for SBI card without auto dabit from saving account.The credit card not accepted and with repeated mail for do not auto debit The money deducted from saving account.With card ending 4560 Re3411.05.I have opted the card if the only auto debit is not available.I am not having card and SBI card has deducted with out my saving account.The card has not accepted the .My money to refunded

Hi, 3 months back while making a transaction using SBI credit card([protected]) the transaction got confirmed even without entering the pin. I just entered the first 2 digits of the pin and after 2 seconds the transaction got authenticated. So i raised this concern with sbi. I got a response that it will take around 90 days to resolve the issue and they credited Rs 48000(equal to transaction amount) to my credit card account. Well i never asked them to do so and because of this reason i was not able to convert my big transactions into emi. As this was a big security breach and break of RBI rule that the transaction should be completed with pin code i was expecting some good response from SBI. Instead few days back i received a mail stating Rs 48000 will be reversed back and also that as the card was physically present at the time of transaction they are closing the incident. Now i am having a credit card bill of Rs 64000 due. Due to this reason i am spending sleepless night and tension as i cannot manage this much big amount of money. Also expecting some kind of compensation as they are breaking the law and simply closing the incident without taking any action. Because they have given me reason that the transaction was genuine as card was present physically then why did RBI issued this rule of implementing pin for completing the transaction. Regards, Rachit Harlalka M +[protected]

My dsp account no is [protected] is presently in madikeri sbi branch. now I want to transfer my account to nsg camp manesar. It is located in haryana state. I am already put of application to Madikeri sbi bank manager. But they not respond. They received my application 7 days back. but, today they says that your application not received. I send my application to bank in speed post. speed post no is eh[protected]in enquiry says that the bank received application 21 Oct 15 1420hrs. Please my request is help to transfer my account to nsg camp manesar.

Today, I got a call from [protected], saying that my SBI credit card has been blocked due to security reason. He told me that I am regularly using my card sice it has been issued last month and I have around 5K due that I need to pay.
When I asked about the transaction, he just denied to give any more information.
Finally, I revealed the the truth that I don't use SBI credit card, he disconnected the phone.
He was having some information about me, but was looking for more info to cheat.

SBI should put these numbers to cyber crime cell, to stop these fraud callers.

MY NAME is Tukaram Marwale, My account is in SBI, I was transferred the money to SBH account, but Unfortunately the amount is not credited in SBH account but in my account showing debit balance. SBI A/c no-[protected] Card No: SBH A/c No:[protected] I have transfered RS 100 in the morning and RS 9000 from SBI card to SBH card on 8th October 2015 .ATM receipt showing money transfered but amount not credited to SBH a/c. "Kindly resolve it & refund my money. Thanks & regads Tukaram Marwale

My account no.[protected] in the name of Maruti International at SBI SSI Aligarh branch. on 27.10.2015 at.13.57 I have withdrawn Rs.20000/- from ATM no.SlOG[protected] card no.[protected] Txn no.8841, but I got only.Rs.19500/- and thereafter ATN stoped. I request to credit the less amount received by me. Maruti International Aligarh mob.[protected]

Sir/Madam
I Rakesh Kumar having saving account with your bank and makes payment through my debit card of SOL DU on 14/10/2015 having transaction no[protected] and showed me as Oops transaction failed but balance has been deducted from my account then I made 2nd transaction of same payment to SOL DU having transaction no[protected] and same thing happens again. In afternoon I got a message from SOL DU that your form has been uploaded and on this transaction 2nd transaction no was quoted.

I had contacted to my SBI MOHAN GARDEN branch to file complain about this but he said to wait for 15 days it will be credited in your account. But nothing was credited to my account against that payment.

Only one payment has been accepted by SOL DU and my balance is deducted twice. I need refund of my 1st transaction. Please help me out.

Thanks in advance

With Regards
Rakesh Kumar
Contact no [protected]
Email address :[protected]@gmail.com