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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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S
Swalpa
Sep 19, 2015
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Address: Nagpur, Maharashtra
Website: www.sbi.co.in

I am Swalpa Jain from Nagpur. I have completed my B.E. in year of 2012. During my studies I had applied for the education loan from State Bank Of India(Itwari branch, Nagpur, Code-00518).The loan amount was 2.93 lac and it was given to me in 4 installment of 73000/-. My loan account number is [protected]. I have not paid any interest or EMI till September 2013 and I started my repayments since October 2013 till then interest had been charged from the very first installment of the amount was disbursed. The current interest amount is 130562/- of 4 years. But as per the interest subsidy on education loan that was announced in the Union budget 2014, interest up to 31-Dec-2013 has been waived off by the Central Government and the bank are advised to restructure the repayment amount after deducting the interest that was originally applied. I have submitted all the necessary documents like "Tahsildar Form", "Income Certificate" and "Subsidy Form" which were mention by the branch in Nagpur on March 2014. Despite on my repeated visit to the bank I did not get proper information about the status of my application, also the subsidy has not been added to my account. I had again visited the bank on 28-Apr-2015 and was shocked to know that I am no longer eligible for the subsidy and the document which I had submitted during my studies are misplaced. The manager had even offered me to give subsidy of only 6 months because I was insisting on my documents to be tracked. So it would be great if you could assist me to restructure my loan amount and ensure that the subsidy is credited to my account. And kindly revert me ASAP.
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    B
    bansav
    from Mumbai, Maharashtra
    Sep 18, 2015
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    On 7th of September 2015, i had applied for my account to be transferred to my home branch through a written application. Today it has been over 10 days but the account is still not got transferred. The bank staff member Mr. Lingam who opened my account is not responding properly. I tried to call the bank on below given contact numbers: [protected] [protected] however they are not even attending the phone calls. I have suffered a lot due to negligent nature of bank staff. I seek justice, please purse the matter. yours sincerely Assistant Commandant Vishal Bansal CISF Contact: [protected]
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    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      Aabha Pahuja
      from Delhi, Delhi
      Sep 18, 2015
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      Address: Mumbai City, Maharashtra
      Website: sbicard.com

      I had a SBI Credit card since 2011 till 2013 which I used very seldom. I also made all the payments on time and made sure that my CIBIL score doesn't get affected. In 2013, I lost my wallet in a local train and I immediately blocked all my cards including SBI credit card. After 2 weeks of blocking the card, I got a call from SBI officilas regarding due on my card, which I paid immediately as well. Now, after 2 years, I have started getting calls from SBI to pay 54, 000/- Rs. against that vary card. I am in utter shock as I have all my payment receipts and have paid everything. I am getting 10 calls everyday from SBI and I am getting threatened by the officials that my CIBIL score will be ruined, if I don't pay them. I have asked them this in writing, which they are refusing to give. I recently applied for a credit card from some other bank and it was refused, stating I am a defaulter as per SBI. This is sheer blackmail and unethical. I refuse to pay a single penny against this blackmail and seek strict action against these blackmailers. Please look into the matter and reveal me of this mental agony and pain. Name: Abha Mishra City: Mumbai Credit Card : SBI Persons calling me from SBI: Ms. Madhura and Sandeep[protected]Literally threatening me of bad CIBIL reports)
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        R
        r1969
        Sep 18, 2015
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        Address: Bhojpur, Bihar
        Website: sbi complainyu

        Reference Pension a/c no [protected]

        The a/c is my father Surendra Nath Sahay who is no more now. He died on 06/08/2015.
        The relevant mail has been sent to branch on mail I'd [protected]@Abu.co.in.
        I also requested to Fix the family pension in my mother name who is also the account holder in your bank.

        For last many times I try to contact the branch manager but the BM not giving time not interested to listen my request.

        This is pathetic that for a widow I am chasing for solution but the bank is harrasing her pathetically.
        I want the response on priority basis.
        Rajezh Srivastav
        My phone no is [protected]
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          H
          handavoda
          from Kolkata, West Bengal
          Sep 17, 2015
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          Address: Kolkata, West Bengal
          Website: www.statebankofindia.com

          Deposited cheque no.506219 dt.07.09.2015 for rs, 50000/ on uco bank, newalipur branch in clearing to ppf a/c [protected] with sbi newalipur branch on 07.09.2015. Cheque cleared in uco bank on 08.09.2015. But credit effect to sbi newalipur given on 14.09.2015.It was 6 days delay to give credit effect. It incurred intt. Loss. Delay is unjustified too.Refer the matter to sbi newalipur for redressal. Thank you.
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            B
            brajeshnaorem
            from Delhi, Delhi
            Sep 17, 2015
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            Address: New Delhi, Delhi
            Website: sbionline

            IT seems huge negligence from sbi incurring mental torture to its customer like me.I tried to book online airticket from Via.com on 26 of august 2015 at 9.18 am through my sbi deb i t card .the money was deducted (Rs12121)however transaction declined .Its now more than 20 days and its defunk customer c are representatives are earning money without redressing anybodys complaint. My name is Naorem Brajeshwor Singh. sbi acc.no.is [protected]. (Jnu branch)As I am a student and belong to SC the situation can be escalated. I beg beg help.
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              A
              arun gulabrao kasar
              from Nepanagar, Madhya Pradesh
              Sep 17, 2015
              Resolved
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              Resolved

              Sir, my adhar seeded bank & gas agncy but gas link to bank not seeded adhar please seeded adhar gas & bank. Gas consumar number:- 120701 ( HP GAS ) Shri gurukrupa gas agency, ambad tq. ambad dist. jalna(maharashtra) state bank of india A/C- [protected] IFSC CODE:- SBIN0012488 ambad branch tq. ambad dist. jalna ( maharashtra)
              Sep 20, 2015
              Complaint marked as Resolved 
              Adhar Link Bank & Gas seeded adhar please. i am gas subsidy payment hold.because link adhar. Gas consumar number:- 120701 ( HP GAS ) Shri gurukrupa gas agency, ambad tq. ambad dist. jalna(maharashtra) state bank of india A/C- 30675063210 IFSC CODE:- SBIN0012488 ambad branch tq. ambad dist. jalna ( maharashtra) Mobile- 09881547852 Email:- [email protected]
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                E
                ejumon
                Sep 16, 2015
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                Address: Malappuram, Kerala

                Dear SBI,

                URGENT URGENT URGENT : MENTALLY TORTURING OF SBI PONNANI BANK MANAGER !

                I want this message to be seen by SBI high officials in facebook, staffs, instagram etc, as well as SBI ponnani bank manager. I have already mailed the issue to head-office through indian post also.

                First of all i am highly depressed with SBI PONNANI BRANCH !
                I have opened new SBI account in ponnani branch ( branch no :10115 ) on september 1st.

                On the same date, i have given application for platinum debit card.
                Till 15th of this month, sbi manager told he will issue the card and cheated me..
                He never issued me that card !
                I became fool waiting for the card for past 15 days !

                After given compliant, SBI manager called me and told he will not issue as i am not eligible and giving me fake reasons to avoid me and he closed my compliant in unresolved manner! I just said ok and hanged up.
                My problem is not yet solved.i dont want him to be contact me again as he is not giving me the platinum debit card. And i literally hate him for avoiding and ignoring me.

                As indian government removed minimum balance criteria, there is no requirement of minimum balance in SBI.still in the name of minimum balance SBI manager not providing me platinum debitcard is highly SHAMEFULL !!!
                Please remember i have just Requested the debit card not a credit card !

                I want someone in SBI to contact me for helping me as i am being ignored by SBI PONNANI branch manager !
                I dont want him to contact me again unless he provide me platinum debit card !
                I dont want to be tortured by SBI ponnani bank manager !

                As me and my friend developing playstore application ( its already added to playstore ) for airwaysbooking.com
                I really need this card for transactions overseas and i want to use the card when i goes to Qatar where my family stay and duty free shops at airport as most of them accept only EMV chip card as security is concerned
                anybody can get this specific card if customers requests but still sbi ponnani manager is not providing me.If SBI not providing me platinum debit card..okey its okey.
                I will leave SBI .
                But dont forget to treat all customers equally because i have got friends who got SBI platinum debit card within 7-Days !
                When the card be requested, the next day itself SBI will dispatch it..but this ponnani bank manager torturing me without processing my card !!
                As this is serious matter ..i want an immediate solution !

                Is someone hearing me ??
                Please help me..i dont want SBI MANAGER TO CONTACT ME AS HE IS being MENTALLY TORTURING ME and i will not accept his calls !
                I have already submitted debit card form so if you can please dispatch tommorow itself to the given address in the debit card form.
                otherwise i am requesting just close my account.
                SBI should teach their staff how they have to behave to customers..i am highly sad and depressed !

                I AM HIGHLY DISSATISFIED WITH SBI PONNANI BANK MANAGER !
                HE DONT KNOW HOW BEHAVE !

                Name - Ejaz
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  V
                  Venku76
                  Sep 16, 2015
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                  Address: Bangalore, Karnataka

                  ATM complaint about non withdrawal of amount but deducted from a/c (sb) - non drawal of amount from atm but deducted in sb a/c of Sbi

                  On 15/09/2015 by 15:45 pm I traid to drawn Rs.20000 from SBI kammagondanahalli atm, ATM id-S10F[protected] after the enter of pin the atm is processing sound of counting of money thereafter severaltimes sound was came from machine and after amount could not out from ATM and ATM machine give a message that "sorry unable to process" vide transaction slip no-7153 and the message received from my mobile that I have withdrawn of 20000 further i have waiting at the same atm then the bankers are entered to filling of amount or otherwise to the said atm and the problem also expressed to those and they are advised to me that the amount will be creditedto your ac after sometime so dontworry then i have goto another atm at gangamma circle atm and i have withdran 20000 rs and i traid to withdrawn of more 20000 rs but the atm could not withdrawn i have traied severally and the atm machine showing that daily limit of withdrawn has been crossed after sometime i got mobile messege 5:19 pm "your ac has been credited 20000 rs atm reverse withdrwan and your avl balance is rs 20215.16" i happy after the messege received and suddenly another messege received at 5:21 that "rs 20000 has withdrawn and avl balance is rs 215.16 I have shocked and I have hoping with bank they will be credited erroneously withdrawn amount in bank working day but on 16/9/15 the bank has not credited my erroneously withdrawn amont in to my ac still.
                  Name- Venkatesha H
                  Ac- [protected]
                  AC held branch- sbi yelahanka new town
                  Ifsc-sbin0006706
                  Mob No. [protected]
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                    I
                    ismaela
                    from Amritsar, Punjab
                    Sep 15, 2015
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                    Address: Yamuna Nagar, Haryana

                    Sir my name is Ismael S. Lalhruaitluanga i have account no [protected] from your branch SBI Lunglei. I am from lunglei mizoram, but now im in yamunagar haryana and i used new mobile number. I request you to change my mobile number to [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Trilok_Indian
                      Sep 15, 2015
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                      Address: Samastipur, Bihar

                      I am Trilok kumar from Samastipur, Bihar. I have big isse regarding education loan. Many times visited in the branch regarding request for education Loan but not accepted my request but we have all documents required loan.I have an a/c in SBI.a/c No. Are [protected].(Branch-Rosera&Samastipur) Mobile No. -[protected] Email-trilok.[protected]@gmail.com
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        vijay dorvi
                        Sep 15, 2015
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                        Address: Jodhpur, Rajasthan

                        My name is Vijay Dorvi and i own a credit card of State Bank of India. Since May 2015, i have been excessively charged against my credit cards bills. I have applied for auto debit from my account and however, SBI says that they try auto debit on 29th of every month, i approached their representative before applying for credit card and they assured me that they wait for the credit of fund by 1st of the next month and thereafter they charge for bouncing of payment. Similarly, as i used to get my salary credited on last day of the month, it seems fine for me. But from May 2015 onwards they have charged me 5 times for non-payment and several other charges that are not known to me. On apprpah, their representative was not able to define me these charges. They never pick up their helpline/ toll free number. As on today, i have a credit balance of Rs. 5, 000/- only due to their charges. In july 15, their representative told me to submit before 29th, the minimum amount provided by them to avoid such charges and i followed that in Aug 15 but again i have been charged Rs. 1, 000/- under various heads. I have decided that i will not pay any of their charges and will pay only the amount that i have actually paid out of the ceefit card. My credit card number is 4869-XXXX-XXXX-8530. My contact number is [protected]. Please help me and save me from these burglers.
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                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          anantmanipandey
                          from New Delhi, Delhi
                          Sep 15, 2015
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                          Address: Nawada, Bihar

                          Sbi hisua branch deduct TDS on My Fixed deposit @ 20% in the place of 10% after that he is not submit TDS return and not provide TDS certificate to me till date.
                          this is deduct from 2010 to 2015 approx Rs. 118000.00
                          my Account No. is [protected]
                          pl.help me
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Nov 19, 2015
                          Updated by anantmanipandey
                          no any action taken by bank about my complaint on dt. 15.09.2015. kindly do the needful and tell me what i do.
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                            Trilok_Indian
                            Sep 14, 2015
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                            Hi Dear Sir/Madam, I am Trilok Kumar from Samastipur Bihar. Actually i am studying higher education MBA from jaipur. But as per bank point of views we have all education documents but no one help me. So i want to do branch managers agents Complain.SBI my Located branch have in Rosera, Samastipur, Bihar SBI A/N.-[protected] Reg. Mobile No.-[protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Hello Sir/Madam, I am Trilok kumar from Samastipur, Bihar. I have big isse regarding education loan. Many times visited in the branch regarding request for education Loan but not accepted my request but we have all documents required loan. Many times i done complain Customer care but no one taking response. I have an a/c in SBI. My a/c No. Are [protected]. Mobile No. -[protected] Email-trilok.[protected]@gmail.com Alternate Mob. No. - [protected]

                            Education Loan not Providing while we have all documents about education loan - Comment #2224138 - Image #0
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                              A
                              ajithasiva
                              from Sandur, Karnataka
                              Sep 14, 2015
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                              I have taken edu loan on apr 2009 in sbi vilathikulam br, loan a/c no [protected], im eligible for int subsidy but til the date i not yet received any subsidy, if i ask manager he told no subsidy who told to u the edu loan has subsidy, pls take further action, my family is below poverty line, i hope u'll take action abt my int subsidy, branch code 3925
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                                Dy. Engineer Sojitra Sub Div.
                                from Surat, Gujarat
                                Sep 14, 2015
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                                Address: Surat, Gujarat

                                My SBI Saving Account Number [protected] with Adajan Branch, Surat. Complain is unsolved related to Pin No. of Debit Card. Debit Card has been iissued since 35 days. Despite of my several SBI online complain, problem is not resolved. Last complain Ticket No. is CS[protected] is also not attended and replied that your complain has been resolved and asked to visit Branch. Uptil now for the said problem I visited the branch 6 times. Complain has been also logged to Branch.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Metali Sarkar
                                  from Kolkata, West Bengal
                                  Sep 14, 2015
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                                  Address: Kolkata, West Bengal

                                  Respected Sir, With due respect I would like to state a few lines for your kind consideration :- 1. I am a pensioner since 1st may 2008, Current PPO No- S/CORR/194555/2011.(Previous PPO No - S/ CORR/219200/09) 2. For the last 2 months wef April 2015, I am receiving less pension i.e. 16, 972 instead of my regular pension i.e. 20, 910 without D.A, last received on 1st Jan 2015. 3. Hence you are requested to kindly credit my due pension in My account no - [protected] and further look in this matter. 4. I also wrote before and also mailed the same but had no reply, please reply as soon as possible
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Desai Daud
                                    from Mumbai, Maharashtra
                                    Sep 14, 2015
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                                    Address: Surat, Gujarat

                                    My docket no - EB05009646IN . is not deliver on my address, and not try to trace my address . so plz give me proper status to my docket number . It has been dispatched on 27th Aug 2015 but yet not recd in my home address. kindly request to look and revert as soon as possible. Daud desai ( [protected] )
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Sep 14, 2015
                                    Updated by Desai Daud
                                    Pls resolve above query as soon as possible
                                    My docket no - EB05009646IN . is not deliver on my address, and not try to trace my address . so plz give me proper status to my docket number . It has been dispatched on 27th Aug 2015 but yet not recd in my home address. kindly request to look and revert as soon as possible. Daud desai ( [protected] )
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                                      deenabliss
                                      from Mumbai, Maharashtra
                                      Sep 13, 2015
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                                      Address: Krishnagiri, Tamil Nadu

                                      Dear Sir / Madam, It is with deep regrets that I have to bring to your notice absolute lack of service in your branch. There are always long queues to collect or deposit cash. While the customers are waiting and additional queues piling on, you staff is busy, generally seen having tea and samosas or gossiping. Their lethargic and callous attitude adds to the delay. We request you to take requisite steps to ensure speedy disbursement of cheques or cash and hence increase the efficiency of your service. It would save air of our valuable time.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        usara35
                                        from Ahmedabad, Gujarat
                                        Sep 13, 2015
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                                        Address: Mumbai City, Maharashtra

                                        Dear Sir / ma'am; I have placed order from amazon during state bank debit card cash back offer, worth INR 6999/ As per the amazon the amount of cash back has already been deposited to my account, As i Can see the my transaction there was no record of cash back deposition to my account, Amazon order no :[protected] Amazon reply for the cash back :Hello Nishant, I'm very sorry to hear that the cash back has not been credited yet. Please accept my sincere apology with regards to the inconvenience you had experienced this case we never intend to cause any inconvenience to our valued customers like you. Please be informed the cash back amount is credited by the bank and not from our end, I have checked and I see that even though we have repeatedly escalated this issue to bank you have not received the amount yet. I've also forwarded your feedback to the concerned department so that they can take necessary action and situations like this are not repeated. Again, I apologize that this has been a disappointing experience. However I hope you understand our limitations as well. I hope you understand that it was never intentional from our end. The business of our customers is very important to us, and we are working hard to improve the service and selection we provide to you. Rest assured, we'll do all that we can to keep this from happening again. If theres anything Ive missed or something else I can do to make this up to you, please do let me know by replying back to this mail or contact us using the following link and we would be glad to help you: I am asking where is my money of Cash back?? When I call bank they are saying they need to call Amazon, and when I am calling bank they are saying they need to call amazon for release of fund...
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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