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State Bank Of India [SBI] — cash transaction process from atm but cash not dispensed

I have made two transction from sbi atm situated in mount abu on dt 18.4.19 & 19.4.19 respectively but both time cash havent dispensed. I have registered my complaints (Case id 745432 & 745590) and received assurance that my money will be credited in 7 working days but still amount is pending at bank's part. Further no status updation has bee nreceived so far
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Complaint Status


[May 02, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: ShareTweet

Comments

Sir/Madam,

Amazon ka order cancle kiya tha jiska refund aana tha jo abhi tak nhi aaya hai.

Othpg 110016 mrfiR0474.are debited in my account 3664 rupess...I am not use in other banking browser.. Or not sent any other bank not sent money... But debited in my account 3664 rupess.. I am compain sbi or sbi help line number.. But not action in any 0fficar.please help... Me..

Ashisa Kumar Gouda's reply, Apr 30, 2019
Debited amount cheaking..
I buyed one product from online site (Amazon} bcoz my personal reasons I cancelled it .. Bt my refund is not showing by my bank..i talked to Amazon customer service they said u r amount is initiated on that day it will be reflected in u r account in 4 5 minimum days... Bt 15 days are completed i didn't showing my amount till

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    State Bank of India [SBI]
    Customer Care Service
    Customer satisfaction rating
    28%
    Complaints
    24341
    Pending
    0
    Resolved
    6844
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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