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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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S
Showkat Syed
from Gurgaon, Haryana
Apr 8, 2019
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Address: SOIBUG Budgam Kashmir, Budgam, Jammu and Kashmir, 191111

I am SBI customer and using my account for online transactions. One of the executives told me that there is no charged if transactions are made for online payments only. I do not use the account for physical transactions like by cheques or ATM. But, today I got an SMS from the bank as Account deboted by Rs. 241for excessive withdrawals.
I want the bank to return the amount back as I am a small business doer.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    bamjs
    from Srinagar, Jammu and Kashmir
    Apr 8, 2019
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    Address: H NO 498-499 DOLLAH BAGH SOURA, Pauri Garhwal, Uttarakhand, 190011

    I was directed by naukriGo.com to transact Rs 2832.00 on 19th Feb 2019 (online purchase for MODERN TECHNOLOGIES ( POS MACHINE NAME ) through SBI card ending 2148, account no [protected] with SBI Srinagar and again Rs 7670.00 for my job process in HDFC Bank . Again on 20th Feb 2019 I was asked to transact Rs 14160.00 for interview and job process in Kotak Mahindra Bank job in Srinagar.
    but as Kotak Mahindra Bank has no branch in Srinagar, I immediately asked for refund. Since then the fraudester company has nor called for any interview or job process nor have refunded my money . My ATM got debitted without rendering any services from naikrigo.com .Sir Please refund my money
    +2 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Irctc Card Holder
      from New Delhi, Delhi
      Apr 8, 2019
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      Address: Hudda sector 40, 122002

      Dear Service Provider,
      I own a sbi Irctc credit card ( [protected]) . I am not using the card from last 4 Years and paying the interest amount every month amounting 4500 . Three months back i requested for full and final settlement. There was an executive Miss Preeti Sharma at Delhi office who called me at that time and said that sir this is the last month you make the interest payment f, next month we will settle this amount with your settlement amount and issue me the settlement letter . . I paid the amount again forcefully, next month i again got a call from the same lady asking for the interest amount . I reminded her that she promised me to settle my account for which she denied . I told her to make me speak to her reporting manager . Then i spoke to Mr . Nazir at Delhi Branch office . He promised me the same thing again and i again paid the interest amount last month forcefully . This month i got a call saying my letter has been approved and will be issued in a week's time . This time i decided i will wait for the settlement letter and then i will pay anything as i was feeling cheated every month .Till date i haven't received and settlement letter . Meanwhile this girl preeti have been calling and torturing me and today it was a extreme situation where i got a call from her and she started abusing me saying " Saale tu teri aukat nahi hai pay karni ki" i cant write what she said i kept on cutting her call but she kept on calling as i was telling her to make me talk to the manager on which she said " ab tujhe koi manager kasie call karta hai main dekhti hun and all ". I only wanted to ask that where is my settlement letter . I really felt embarrassed and felt what was the movement when i applied for this card and why did i do so . i have always been requesting for my right of getting the account settled . I want to ask can we talk like this to a customer asking for his own right .
      This sounds like doing Gundagardi and acting as a dictator where for them you are their servants and nothing else .
      How can a normal man takes so much of mental pressure . Or rather he will prefer to die without any reason .
      Regards
      [protected]
      Mobile No. [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Atit Gaurav Gaurav
        from Baghdogra, West Bengal
        Apr 8, 2019
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        Address: United Bank Of India, Treasury Dept, Kolkata, West Bengal

        Due to repeated request made by sbi credit card service agent at big bazar, kolkata, i have signed his application for fbb credit card. And i submitted all the documents on whatsapp without my sign on doc. And secondly i insisted for making delivery at my office address and they assured me that it will be delivered at your office address. But i got the message that it attempted for delivery several times at my residence add, and failed. After few days more i got the statement of credit card on my mail, and subsequently i received message for due payment and due date. How i will make payment without having the card. I have tried to contact, but every time they ask card no., which not i have. I have mailed and got interaction id1-[protected], but not resolved after a repeated follow up. I am unable to resolve this.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Sir my account have been debited by rs 295 many times, and some time rs 595 and 1195 .till now total 6000 rs have been deducted.it shows that transfer to Investment intermediate account. And i have earlier complaint this issue but its not resolved till now.Please resolve this issue.

        credit card of sbi, message received for payment, without having the card - Comment #3399744 - Image #0
        This is regarding an unauthorized transaction made with my debit card of INR 2964.84
        My account is debited with the name of OTHPG AMZNPRIMEAU MEMBERSHIP with rs 2964.84 without any message
        i never use card online and never share card details to anybody
        please give me a solution
        i request please provide me a solution

        credit card of sbi, message received for payment, without having the card - Comment #3399823 - Image #0
        I closed SBI HOUSING loan on June-2018. Till date i try mod cancel for MRC nagar person. Not taken my phone. How cancel MOD and authorized. I complaint also senior manager also. But my problem not solved
        In my Senior Citizen Savings Scheme Account No. [protected] I have deposited Rs. 100000/. But this has been reduced to Rs. 99792/, shortage of Rs. 208/. Please restore the balance to Rs. 1 lakh by reverting the intrest paid to me from my SB account no [protected].
        I have suddenly started receiving messages from VM- CBSSBI stating Your A/C XXXXX764149 Credited INR 3, 500.00 on 03/04/19 -Deposited by Cash by SELF . A/C Bal INR 3, 500.00. I do not have any account with SBI and I am receiving these messages unecessarily. Please assist in stopping these messages as it seems like some sort of a scam.
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          S
          Sijulal Devadas
          Apr 8, 2019
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          Address: Thiruvananthapuram, Kerala

          I am trying to contact several times to sbi kilimanoor branch (Contact no. [protected]) nobody answering my call.
          As a bank you should attend the calls from the valued customers. If there is any complaints or information required for the financial trading issues facing we are trying to approach you by phone since we are abroad and needs to resolve immediately.
          If your bank doesn't have responsibility of such i will withdraw all the business with you.

          This is for your information and necessary action.

          Regards.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Transition failed but money has been deducted from my account

          no answer/ no response - Comment #3399686 - Image #0
          The Online Submission of 15G/15H is not available. After you choose CIF no and branch, It says sorry unable to process request.It keeps coming no matter how many times you try Please correct this error immediately. This is very important because the Manually submitting these forms is very time consuming if there are many FDs
          On 2nd April 2019 ii used Axis bank ATM at Kapilash hotel lane, rayagada.at that tym of withdrawal of rs8000 transaction failed...we go to different SBI ATM, and that time we see mini statement in which amount of rs8000 debited from my account shows...but we did not received any amount...plz solve it asap
          Axis Bank Customer Care's response, Apr 9, 2019
          Hi, we request you to visit the below link to raise the dispute for the referred transaction. https://bit.ly/2us5Gcb. Regards, Team Axis Bank.
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            V
            Vinitha c m
            Apr 7, 2019
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            Address: TK layout, Mysore, Karnataka, 57009
            Website: Freecharge

            This is regarding an unauthorized transaction made with my mother's debit card of inr 9999 twice. She never use card online and never share card details to anybody.. Please give me a solution. She had compliant to her bank but they did not give any satisfaction answer so i request please provide me a solution.
            The narration in bank online statement says by debit card othpg[protected]freecharge mumbai in one transaction and in another by debit card othpg[protected]freecharge mumbai. Kindly process this issue and give us a satisfaction solution. Waiting for your reply. Kindly refund my mother's amount.
            This transaction happened on 28/03/2019. We came to know in april 1st week when she checked online summary. She did not get any message about this transaction.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              V
              Virendra Kumar Pargal
              from Mumbai, Maharashtra
              Apr 7, 2019
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              Address: Santacruz, 400054

              I am senior citizen 86yrs.in age.
              I had approached your linking road branch to update my s/b passbook although i have account in your khar branch.
              The request was denied

              Secondly i had requested in last financial year to give me statement of a/c for the period april 2017 to 31st. March 2018. It was provided with a charge of rs.118.

              When you have computarised your information system
              Then why this denial and extra charge
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              REFERENCE NO- IGAEYTWHW6. DATE[protected]
              PLZ REFUND MY BANK ACCOUNT KINDLY Account number [protected] Lnmu payment transaction failed

              bank statements - Comment #3399831 - Image #0
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                S
                sud934
                from Mumbai, Maharashtra
                Apr 7, 2019
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                Address: faridpur bareilly, 243503

                On 2nd march2019 i bought 600 rupees petrol nd pay with atm three times all transaction fail. I paid then by cash and complaint sbi branch faridpur ifs code sbin0000637. Branch said i should complaint on line then i complaint on line, the complaint ticket no is[protected]. After few days on14 march customer care told me that my complaint closed and my amount 600 rs soon would be recoverd.
                But my 600rs not recovered yet. I contact branch after complaint closed then cashier said to complaint again.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                On Jan 23rd, 2019 using SBI anywhere app upi transfer had been done (Rs10000). The amount got deducted from my account and is not credited to my brothers account. It's been 2½ months the amount is still not credited. Several complaints have been filed but there is no proper response either from my bank or customer support team .

                amount deducted not reversed - Comment #3399887 - Image #0
                amount deducted not reversed - Comment #3399887 - Image #1
                amount deducted not reversed - Comment #3399887 - Image #2
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                  K
                  Kunal Alhat
                  from Noida, Uttar Pradesh
                  Apr 6, 2019
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                  Address: Yamunanagar,nigdi,pune, Pune, Maharashtra, 411044

                  I have cleared the dues on my sbi credit card bearing no. [protected]
                  on 11/10/2018 and requested to close my credit card over telephone and later on I got the confirmation of the same but till today I did not get any NOC over the said issue for which my cibil score is not updated.
                  I therefore, request you to do the needful at earliest and oblige.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    C
                    CONSUMER ADVICE CENTER
                    from bhubaneswar, Odisha
                    Apr 6, 2019
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                    Address: Bhubaneswar, Khordha, Odisha

                    I have already requested many times to close my card in 2017. I have also
                    visited to SBI Card branch in Bhawani Mall Bhubaneswar in 2018. The
                    personnel said that he closed my card and I don’t have to pay anything. But
                    now I am getting call al most everyday that my credit card payment pending,
                    and it is in increasing mode. How come it is possible. You people are
                    harassing a woman as after requesting you, visiting your beach also you
                    have not closed the card I stopped using since 2017 and increasing my
                    balance to pay.

                    I am really sorry about the false customer care of SBI Card and am not
                    going to pay anything as I went to branch and said to close it

                    Contact no - [protected]

                    Please don’t call me and disturb me
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      L
                      Lalcha Haokip
                      from Delhi, Delhi
                      Apr 6, 2019
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                      Address: NEID-II, CWC COMPLEX, ZEMABAWK,AIZAWL, MIZORAM, 796017

                      While withdrawing money, atm machine's say time out, balance is deducted from my account, one is already credited back while one is still pending.
                      The details of withdrawal message is below:-
                      Rs3000 w/[protected]@sbi atm dfnk[protected] fm a/cx3624 on06apr19txn#2366avl bal rs48590 if not w/d by u, frwd this sms to [protected] or call[protected] to block ur card
                      Rs3000 w/[protected]@sbi atm dfnk[protected] fm a/cx3624 on06apr19txn#4777avl bal rs45590 if not w/d by u, frwd this sms to [protected] or call[protected] to block ur card
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        SHEIKH MOHAMED MUBARAK
                        from Morbi, Gujarat
                        Apr 6, 2019
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                        Address: Rajdhani Park, Ist floor, Darbargadh Road.Morvi.Gujarat, Morbi, Gujarat

                        I retired on superannuation on 31.1.2019 from Railway. My PPO NO.[protected] 29.1.2019. My complaint NO is [protected] dated 27.3.19 was replied that pension will be paid on next pension processing date. The next processing date 1.4.2019 gone and no pension is credited to my SBI Account No[protected].

                        As all my colleges retired with me having account is different banks had regularly obtained pension in the next month.

                        It is learnt that only SBI is not handling the pensioners within time. It is shameful on the part of SBI, when other Banks are able to provide service timely.
                        If nothing has been heard satisfactorily within 5 days, matter will be field in the Consumer forum. SBI Branch code 3828

                        SHEIKH M.M
                        Mob.[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Apr 06, 2019
                        Updated by SHEIKH MOHAMED MUBARAK
                        Local SBI Bank code 3828 responded but they are depend on Gandhinagar-Gujarat H.O.
                        In the time where every transaction are achieved immediately, Where SBI is going.
                        On of customer of SBI told me that he received pension after lapse of 5 month, though retired on superannuation.
                        I retired on 31.1.2019 on superannuation, PPO NO [protected]. SBI A/C NO [protected], Bank code 3828 MORVI-Gujarat. Pension not credited till date.
                        The other Banks are credited in the next month without obtaining any documents, Why SBI not?
                        SHEIKH M.M
                        Mob [protected]
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                          H
                          Hario
                          from Vadodara, Gujarat
                          Apr 6, 2019
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                          Dear sir/madam

                          As per rbi guidelines all online users has to register their credit card/ debit card for online purchases. I use sbi atm cum debit card for most online purchases. The online website of sbi www.onlinesbi.com has a link for verified by visa link, which are meant for registering the atm cum debit card (As there is a different site for registering a credit card).

                          However this link which directs you to https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp which offers state bank of india 3d-secure services. This however requires you to register. However the registration page does not take you anyware

                          I have trying with ie8, firefox, chrome, opera ad other browsers, but the same error of page not found emerges. Even I have been asked by local branch to contact on https://retail.onlinesbi.com/retail/login.htp but that site is also not working

                          This is pure incompetence on the part of sbi in maintaining e-services through their portals. Mails to sbi there is no response or solution. Its useless to phone the toll free number given in the site as some always answers these calls from the call centers. Please register these complaints so that sbi can inform and give much better services to its customers.

                          If sbi officials are not giving a solution, I will be forced to take this matter to the obdisman/ court legally for a compensation for the loss i have got due to the loss of my time.

                          Note : another great fun is that the banking ombudsman complaint lodge web link is also not working. I feel like am top of the world. Thank you rbi and sbi for this international service.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Syonil sharma
                            from Delhi, Delhi
                            Apr 6, 2019
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                            Address: 185 Naval park scindhia junction, Visakhapatnam, Andhra Pradesh, 530014

                            I have taken New car LOAN in Seethammdhara Visakhapatnam which was referred by JAYABHERI MOTORS, Visakhapatnam . The SBI executive was made the agreement in CAR showroom itself in Oct-2017 & Loan account no[protected] . Since then my EMI Rs:9575/- was running smoothly. Without notice charges are imposing for non-submission of R.C copy which I was not aware. Every month EMI reminder SMS use to receive from bank. But this type of SMS or any notice was not received. I’m completely shocked with SBI services at this time when we are heading towards digitisation SBI is doing this fraudulent step and unethical, unprofessional service. Requested kindly reverse the non-submission of R.C. charges of for two time each was Rs. 2950/ total of 5900/-.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Arjun The Smart
                              from Mumbai, Maharashtra
                              Apr 6, 2019
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                              Address: West Godavari, Andhra Pradesh, 534007

                              Sir
                              Fraud transaction by sbidrcard x8369 used for rs2832.00 on05apr19 at018622 txn#351599. Total amount deducted inr 2832 was made on sbi debit card xxxxxxxxx8369 is made without my knowledge and permission. It was made without any otp and debit card pin transaction. Just the message was received on my registered mobile no [protected]. Kindly check what has happened and pls return the amount at the earliest in case if any other other information is required pls reach me on.

                              Gangarjuna rao pogula
                              [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                ANUP TAMULI
                                from Mumbai, Maharashtra
                                Apr 5, 2019
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                                Address: Sonari Town, Sivasagar, Assam, 785690

                                Sir/madam,
                                My savings bank has been debited with an amount of rs. 687.97 without making any transection with others. Kindly consider the matter seriously so that i can get credit of the said amount.
                                Transection is written as
                                By debit card
                                Othpg[protected]globemax technology indelhi
                                I shall remain for your response and grateful to you.

                                Yours
                                Diti moni chutia
                                A/c no. [protected]
                                Sbi, sonari branch
                                Sivasagar
                                Assam
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Apr 05, 2019
                                Updated by ANUP TAMULI
                                not now.
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                                  abhik17
                                  from Gurgaon, Haryana
                                  Apr 5, 2019
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                                  Address: p block branch sbi bank, Sri Ganganagar, Rajasthan, 335001

                                  I am account holder in sbi account. I have transferred an amount of rs. 10000 on 1st april 2019. I had to transfer money to citi bank ccount holder. But by mistake i entered the account number of hdfc bank and the ifsc code of citi bank. The amount has been debited from my account instantly. But not recieved in reciever account. Its 4 days to go and bank is not helping me regading this. I talked to customer care of sbi but they denied to provide any kind of assistance.. They said that do whatever u want to do but we r not gonna help you. I didn't expect that kind of response from customer care.
                                  Kindly help me. As i already submitted an application regarding this in my home branch. But still there is no response from bank side too.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Apr 08, 2019
                                  Updated by abhik17
                                  NO RESPONSE HAS BEEN GIVEN TO ME TILL DATE
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                                    Rahulmoota
                                    from Mumbai, Maharashtra
                                    Apr 5, 2019
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                                    Address: 2-64, Chaitanyapuri, Hyderabad, Andhra Pradesh, 500060

                                    Respected sir/ madame,
                                    This is to inform you that on 05/04/2019, i deposited rs 1600/- in the cdm machine of sbi chaitanyapuri branch, dilsukhnagar, hyderabad into my account no. [protected]. The cdm machine accepted the amount and displayed cash retracted. I immediately complained about this matter to
                                    Kindly look into the matter and solve it as soon as possible.
                                    +1 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Paritosh.sg
                                      from Lucknow, Uttar Pradesh
                                      Apr 4, 2019
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                                      Address: Allahabad, Uttar Pradesh

                                      Subject :revision of pension uuder rpr 2016.

                                      Dear sir, i am not getting revised pension under rpr 2016. My details are mes no 455184 santosh kumar gupta ae (B/r) retd on 30/09/2006 from cebz bareilly. Looking forward to close the issue asap

                                      Please find below comment from ppo department.
                                      Sir, 7th cpc revised ppo no[protected] suffix 0199 has already been mailed to sbi belapur on 26.07.2018 for onward transmission to cppc concerned. Hence, please liase with pda for revision and payment.
                                      Please help in closing the issue.
                                      Regards
                                      S k gupta
                                      [protected]
                                      Paritosh. [protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        taddi somesh
                                        from Delhi, Delhi
                                        Apr 4, 2019
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                                        Address: Palakonda, 532440

                                        Dear team,

                                        Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

                                        Thanks regards
                                        Taddi Somesh
                                        [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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