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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 477

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J
jaisrajat
from Reoti, Bihar
Oct 29, 2018
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Dear sir

A refund of 399 rupees was successfully processed on 27 sept 2018 to my account.
This amount should have been credited to my sbi account by now, but i have not received the refund till now.
I got refferr no by amazon 524678,

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
State Bank of India [SBI] customer support has been notified about the posted complaint.
Sir
I was purchaged a mobile througe flipkart by phonepe 14/10/2018, on same day i was cancelled my order, but flipkart refund my amount bank but i have not received money to my bank ARN no74056638289828840803911 please check tell what mistake.

I have not received my refund - Comment #3254871 - Image #0
I have use your Sbi credit card no. [protected] since one year. we have total due amount rs. 67027 on 03 October-2018. after that again deducted finance charges . Why, ? . hence i have requested you kindly revers finance charges ASAP.

Regards
Shyamvir Singh

I have not received my refund - Comment #3255084 - Image #0
Shyambir Yadav's reply, Oct 27, 2018
I have use your Sbi credit card no. 5172 5268 6455 2083 since one year. we have total due amount rs. 67027 on 03 October-2018. after that again deducted finance charges . Why, ? . hence i have requested you kindly revers finance charges ASAP.
State Bank of India [SBI] Customer Care's response, Nov 6, 2018
Verified Support
Dear Shyamvir Singh, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us.
SR-141086302275
I have already account with zero account but I need new account branch sbi then iwill transfer per day 30000 that's why I became the problem zero account will have means new account will not getting telling bank manager
Naresh Rathlavath's reply, Oct 24, 2018
I want new account
I did the transaction to Flipkart by state Bank of India.the transaction was failed.but bank hit me POS decline charge even technical problem in bank.then why I charged.i think the bank is doing very wrong with customers.they says ATM But other side they charged customer very badly.I think bank should change this.
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    S
    saurabh008
    from Jaito, Punjab
    Oct 29, 2018
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    Address: Barnala, Punjab, 148101

    Date of incident - 17 oct 18
    Account details - a/c holder's name - saroj kumar saurabh
    A/c no. [protected]
    Branch details - barnala main (6341)
    Mob no. [protected]
    Description of the incident - on 17 oct 18, i tried two failed atm transactions at
    Atm machine kept at air force station barnala, barnala punjab of rs 1000/- each. For both the transactions, money (Rs 2000/-) was debited from my account. However, rs 1000/- has been credited to my account on the same day, but rs 1000/- has not been credited to my account till date.

    You are requested to look into the matter and settle my dues.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      D
      Devki Nandan Agarwal
      from Mumbai, Maharashtra
      Oct 31, 2018
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      I am a pensioner of the bank. My pf no is 0165948. Recently I opened an a/c with Majhiwade ( 13377) of the bank jointly with my daughter SUNITA JAIN.
      THE ACCOUNT HAS BEEN MARKED AS A GENERAL ONE INSTEAD. OF A STAFF ACCOUNT. AT THE TIME OF OPENING I SUBMITTED COPY OF MY ID CARD AS PROOF. I am deprived of staff benefits.
      KINDLY MAKE CORRECTION.

      DEVKI NANDAN AGARWAL
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        K
        Khidmat Subba
        from Darjiling, West Bengal
        Oct 29, 2018
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        On getting the message that by 30th of November 2018 SBI Buddy would be permanently wound up I made payment on 26th October 2018 through this Buddy Wallet three Mobile Recharges to three Nos. [protected]; [protected] and [protected] for Rs. 800/-; 500/- and 600/- respectively, which were confirmed through messages to me by Buddy Wallet on the same day.. But sorry to say these recharges have not been confirmed by AIRTEL so far.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Oct 29, 2018
        Updated by Khidmat Subba
        No confirmation till 29th (ie today).
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          P
          pravatkumard
          from Bhubaneshwar, Odisha
          Oct 29, 2018
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          Address: 753004
          Website: Recharge ccavenue and ABIPBL

          Today i. E 28.10.2018, at about 2.29pm received a call on my phone [protected] from [protected], online customer care and asked the bank account number and atm number with pin. After collecting the same one otp number 607052 came to my registered [protected] number for online purchase of rs 19876 at abipbl thru state bank debit card ending 8391. The sms of txn# was 870600.

          After telling the same another otp 605774 came for online purchase of rs.4831 at recharge ccavenue thru state bank debit card ending 8391. The sms of txn# was 021982. Then due to my doubt from my online banking i came to know that total amount of rs.24707 has been debited from my account.
          So due to fraud, i earnestly request to you kindly make an appropriate steps to stop the payment and refund me the same to my account.
          Regards
          Pravat kumar dash
          Cuttack. Odisha
          [protected]
          Account number-[protected], sbi
          Collectorate branch, cuttak, orissa
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            V
            vikash 1995
            from Jodhpur, Rajasthan
            Oct 28, 2018
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            Address: Godda, Jharkhand
            Website: SBI.in.

            To,
            The chief branch manager
            State bank of india
            Main branch

            Subject: charge dispute "refund never processed"

            Dear sir

            A refund of 1039 rupees was successfully processed on 13 october 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

            I have confirmed with amazon and they have successfully processed the refund

            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Nov 02, 2018
            Updated by vikash 1995
            Not proceed my refund sir reference number 520480
            [protected]. Branch code 003226
            Godda Jharkhand
            Branch email-sbi.[protected]@sbi.co.in
            My account-[protected]
            Please provide my refund money
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              V
              vikash 1995
              from Jodhpur, Rajasthan
              Oct 28, 2018
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              Address: Godda, Jharkhand
              Website: SBI.in

              To,
              The chief branch manager
              State bank of india
              Main branch

              Subject: charge dispute "refund never processed"

              Dear sir

              A refund of 1039 rupees was successfully processed on 13 december 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with amazon and they have successfully processed the refund

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Sakshi Padiyar
                from Meerut, Uttar Pradesh
                Oct 28, 2018
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                Website: SBI

                On 19 oct 2019 i did a transaction of 2000 to airtel wallet the amount has been debited from my sbi account but not added to my airtel wallet.
                I have even registered a complaint in sbi whose ref no is [protected].
                Below is the information i have received from airtel customer care executive. Please look into this matter and resolve it as soon as possible.
                This is to apprise you that as per our telephonic conversation on 26th october 2018 at 14:10, we would like to inform you that amount of rs.2000 with the transaction id[protected] has been failed from your bank's end. Hence, we request you to please contact your bank with the reference number phmp[protected].

                Further, we would like to inform you that amount of rs.2000 with the transaction id[protected] has been successfully refunded to your bank account on 22nd october 2018. Hence, we request you to check with your respective bank by quoting arn number 74332748296829599647321.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  J
                  jeetu87
                  from Hyderabad, Telangana
                  Oct 27, 2018
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                  debit adjustment property insurance - loan account - 37898704488

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                  Without any information i have seen that almost 24000 inr have been deducted from sbi home loan account, attached is the screenshot.

                  I have recently bought a new house a 107, alpha 1, greater noida. And took loan from sbi. House construction is not good and i am planning to remove construction and planning to build a new building.

                  Looks sbi insured land and construction without any information and they deducted...
                  +1 photos
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                  M
                  mani23894
                  from Jodhpur, Rajasthan
                  Oct 27, 2018
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                  cif not scrutinized by lcpc

                  Address: Jaipur, Rajasthan, 302039

                  I have just opened a new account in sbi few days ago, whenever i am trying to transfer the fund from this account to another account, gets a message stating cif not scrutinized by lcpc. Please clear that when i will be able to transfer the fund from this account. Solve this issue as soon as possible. How much time takes in scrutiny of cif by lcpc.....
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                  Y
                  yamarora
                  from Noida, Uttar Pradesh
                  Oct 27, 2018
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                  I've never dealt with sbi in any form be it a credit card or any type of loan apart from a joint saving account which is mainly looked upon by my husband.

                  On the afternoon of 26th october 2018, a lady called me and yelled at me for having a relative not paying his dues to sbi credit.

                  She asked me numbers of those relatives which apparently i did not have, so asked my husband. I eventually gave her numbers which she was looked for and yet, her calls are not stopping. She is threatening me to complain at my workplace.

                  Now, obviously, i am not afraid because i've not done anything wrong but the way she is talking to me is quite disturbing and challenging my integrity.

                  My family is quite disturbed too, after all we're not at fault except that a distant relative (4 to 5 chains in between), whose name we got to know only after the incident, is at fault.

                  I want to explore the legal options here for being harassed. These people should learn a lesson.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Oct 27, 2018
                  Updated by yamarora
                  these are the numbers from which I got at least 10calls in last 24 hours:
                  [protected]
                  [protected]
                  [protected]
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                    V
                    Vindhya
                    from Hyderabad, Telangana
                    Oct 27, 2018
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                    Address: Hyderabad, Telangana, 500003
                    Website: sbicard.com

                    Dear sir/madam,

                    Sub: - complaint against sbi credit card.

                    I have an sbi credit cards no. [protected] these was a dispute (Fraud transaction) reported on the card in the month of 10th nov-2017. And the card was blocked immediately.
                    With help of customer care team they asked me to raise dispute and the dispute interaction id - 1-[protected]. Reported / dispute raised on 13th nov-2017.

                    For the above said dispute they have add temporary credit on 01st dec-2017. On my card and the same was declared as permanent credit on 15th oct-2018.
                    They issued new card. But since the above dispute was not cleared as expected. I stopped using the card for the period of one year.

                    On 22nd july-2018. They billed me an amount of rs: 897/-. Balance of the old transaction. And the same was paid by me on 02nd august-2018.
                    But again in the month of august-2018 they debited the above dispute transaction twice and billed me an outstanding amount of rs: 1, 19, 273/- (Temp crt rev 74987507314500387541747) an amount of rs: 59, 636.86/ on 2nd and 3rd of august. And the same with late fee, interest and other charges are billed in the month of september-2018.
                    I raised the concern with the sbi card begumpet hyd. Branch they said the case is registered and shall give us an update in 15 working days. While we did not get any update we revisited the branch and this time around they said they shall give us an update with a week of time. We again visited them and this time around they told us that they shall give us an update within 48 working hrs.

                    But all our efforts have gone in vain. Raised a complaint through online option on 29th august-2018. Complaint reference number is[protected]. Esclasted to nodal officer team.

                    Reported concern is open and there is no proper update from sbi card. Daily i get 3-4 collection calls and at times the executives speak rude (Kind of threatening phone calls). While the issues is open at their end.

                    I am fifth month pregnant and i have no patience to keep visiting there branch office and to keep calling the ivr customer care.
                    I pray that sbi cards collection department should be ordered to stop calling customers and harass the customer. And would be great if they can have better escalation matrix in place to action on the above matter.

                    I humbly request and i would appreciate your immediate attention to this matter. And to do justice and save customers from shark like grip of sbi cards.

                    Unhappy sbi card customer,
                    Vindhya. Aila.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dec 17, 2018
                    Updated by Vindhya
                    Just because of delay in SBI card updates. Customer like me have to face problem.

                    I have never missed any payments till date. Just because of SBI Credit card dispute delay update my score has got the hit.

                    Tried calling the customer care as usual theirs no proper response.

                    pathetic SBI Card service.

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                      H
                      harjiit2018
                      from Basi, Punjab
                      Oct 27, 2018
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                      Address: Yamuna Nagar, Haryana, 133204

                      This is with regard to sbi debit card which was not delivered to my address at bottom below, nor any phone call attempt was made from the authorities. Even the sbi branch sadhaura, yamuna nagar haryana state has not made any phone call with regard to sbi debit card. Time and again when i to the branch they gave the consignment no., which is dispatched through speed post no. Eb[protected]in. So i tried to track my consignment. I came to know that my parcel delivered to syscom corporation ltd., nsh mumbai and the reason why i don't get my post was insufficient address. I want my parcel back. Kindly request you to send it back at below address

                      Harjit singh s/o randeep singh
                      Vill rajpur tehsil bilaspur
                      Distt. Yamuna nagar
                      Haryana-133204
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        V
                        Vivek528
                        from Lucknow, Uttar Pradesh
                        Oct 27, 2018
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                        Address: Varanasi, Uttar Pradesh, 221010

                        This is all about the increasing malpractices in sbi branch done by employees by creating their own rules and refusal without any fear.

                        Recently i suffered when i visited the sbi maldahiya branch of varanasi to deposit a certain amount of money over the counter... I waited as it was lunch time and filled the deposit slip. When the time arrived i went to the counter as usual in the queue and when my turn arrived he took the cash and gave to some other staff and after 5 min of moving here and there for other works he returned and said that the account in which you are depositing is in bhelupur branch of sbi and thus you have to go there to deposit the same...

                        I asked the reason, he just refused.

                        I suffered that day and did not expect that unprofessional behaviour from most popular and trusted bank.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          M
                          Mageswaran Pachamuthu
                          from Dharmapuri, Tamil Nadu
                          Oct 26, 2018
                          Resolved
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                          Resolved

                          Dear SBI CARD, I wanna unsubscribe your from Promotional SMS.I don't want your credit card. Please stop sending offer messge details And please confirm the deactivation! I want the process to be completed very soon. And confirm me via my phone number. I am forced to do this because i cannot find any deactivation option where ever! Otherwise i would have done it myself!
                          +1 photos
                          Nov 20, 2018
                          Complaint marked as Resolved 
                          Resolved
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            K
                            Kishor Chillewad
                            from Ahmedabad, Gujarat
                            Oct 26, 2018
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                            amount worth rs. 140 has been deducted from my sbi account without my concert and without otp.

                            Thank you for using your SBI Debit Card 459XX1464 for a purchase worth Rs140.0 on POS [protected] at GOOGLE *Iryna Liashchu txn#[protected].
                            Thank you for using your SBI Debit Card 459XX1464 for a purchase worth Rs140.0 on POS [protected] at GOOGLE *Iryna Liashchu txn#[protected].
                            Thank you for using your SBI Debit Card 459XX1464 for a purchase worth Rs140.0 on POS [protected] at GOOGLE *Iryna Liashchu txn#[protected]....
                            +1 photos
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                            Yogesh.kadam
                            from Bengaluru, Karnataka
                            Oct 26, 2018
                            Resolved
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                            Resolved

                            Address: Ratnagiri, Maharashtra, 415612
                            Website: www.sbicard.com

                            These SBI guys are continuously disturbing me calling and saying they will provide me some discount on my existing due of INR 6000 whereas I've closed and destroyed my card after clearing all dues on February 2018 and more than six months passed, I got the confirmation on email also and now cannot understand why am I being victimized for nothing??

                            I've attached the screenshot of the confirmation email and the due amount also.
                            +2 photos
                            Nov 29, 2018
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 29, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear Yogesh.kadam, Dear <customer's name>, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 84082 in your mail to enable us to address your concern on priority.
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                              Abhijeet Sorout
                              from Gurgaon, Haryana
                              Oct 26, 2018
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                              Address: New Delhi, Delhi, 110037

                              Hi my name is Abhijeet Sorout my bank details are given below.
                              Name of the account holder: Abhijeet Sorout
                              ACC. No. [protected]
                              IFSC code.SBIN0002431
                              Branch: Nangal Dairy, new Delhi
                              A regular amount of RS 295/- is being debited from my account for the last 2-3 months with the name of investment intermedi please look forward in this matter and resolve it as soon as possible
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Pravat Satapathy
                                from Bhubaneshwar, Odisha
                                Oct 26, 2018
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                                Address: Khordha, Odisha, 751019

                                This is regarding an unauthorized transaction made with my debit card of inr 10000
                                My account is debited with the name of othpg paytm with rs 10000 on 25.10.2018 without any message
                                I never use card online and never share card details to anybody
                                Please give me a solution
                                I have compliant to my bank but they have not gave my any satisfaction answer so i request please provide me a solution
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Rahim Bagwan
                                  from Nagpur, Maharashtra
                                  Oct 26, 2018
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                                  Address: Aurangabad, Bihar, 431112

                                  Dear team,

                                  Kindly help me to recover my money back from investment intermedi, because one time 2500/- and many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

                                  Thanks regards.
                                  Abdul rahim shaikh
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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