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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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A
Arun Adalja
Sep 13, 2017
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Address: Rajkot, Gujarat, 360005
Website: sbi

I have made neft transaction on 11th sept 9am from indian bank rajkot to sbi rajkot for rs 11000. Ref no idibh[protected]. Generally it is done within 3 to 4 hours. I tried to look through interbanking but money did not credited. So i tried to locate phone no but on passbook old number is given. Bank is asking us to give kyc every years then why they are not updating details of theirs own? Complained online money was recd on 13th morning. Why delay? No explanations by bank reasons known to them only. My account no is [protected]. Rbi must punish bank officials.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Today morning i have got a unknown number (+91 [protected]) call. He was told that My SBI Debit card is lock and he is calling from SBI Debit Card division for reopen this card, after that He is Asking me about my atm card information like card number, Validity Date, and Bank name, cvv number.
Amount debited at several times from my account, amount ranging between Rs 500-1000/- (consolidated amount of about Rs 5000/-) with name "SBIPG ************MOPS-SBC-OUR-CARD-DR Mumbai". Kindly take strict action against this and refund my amount as soon as possible!!
Huge cancellation charges on DD cancellation.for a DD of 400 SBI charge me 236 rupees as cancellation charge, I didn't understand why it so.and more over I saw in internet that there should not any cancellation charge of DD below 500 rupee.i would like clearification and I would like to know the actual set of rule of cancellation charges on DD.
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    VinzAbraham
    from Ambala, Haryana
    Sep 13, 2017
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    Address: Chandigarh, Chandigarh

    Sir i have made online payment for fresh passport but the payment status is failed.

    Name : vaneet kumar
    Refrence id : 17-[protected]
    Trasaction id : cp95850427
    Date : 02/09/17
    Card type : visa debit card
    Payment status : failed
    Amount : 1500
    Sir please refund my payment.
    As soon as possible
    Your helpdesk number is not working. I'll tried many times.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      Machu1987
      from Mumbai, Maharashtra
      Sep 13, 2017
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      Address: Chennai, Tamil Nadu, 600071

      I was trying load money from sbi debit card to e-valet. The transaction got failed in system and money got deducted immediately. I called the customer care several time and haven't got any proper response so far.

      Also, the service was really poor and they made me to a situation where i did a big mistake by using sbi account.

      Money deducted - 5000 inr

      Date of incident - 4/9/2017
      Transaction number[protected]
      Reason for complaint - delay of refund
      Amount deducted - 5000
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Sep 29, 2017
      Updated by Machu1987
      Any updates???
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        Prashant Manjhi
        Sep 13, 2017
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        Address: Seraikela Kharsawan, Jharkhand, 831013

        Sir,
        On 12th sept at 4:55pm, i was withdrawing 1500 rs from axis bank adityapur near shiv mandir jamshedpur, suddenly power got cut when the machine was about to dispense the cash and i couldn't receive the amount, plz rectify the issue.
        Acc name:prashant kumar manjhi
        Acc no :[protected] sbi rit branch
        Tnx#[protected]
        Atm code:dpcn1220
        +1 photos
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          G
          gugloo
          from Dharmsala, Himachal Pradesh
          Sep 12, 2017
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          Address: Shimla, Himachal Pradesh
          Website: www.onlinesbi.co.in

          I was shocked when i came to know that a sum of rs. 96.76/- have been deducted from my account in this month. This is an enough sum for a middle class person. As one side government of india wants to establish india a cashless/digital india, on another side internet banking/online transactions have become a business to the banks. It should be remembered to all the banks that banks are performing the duties of service sector also, not totally earning machine. I request to the official of sbi that kindly increase the number of free transactions in debit and credit mode of payments in general s/a., because maximum online transactions such as monthly electricity bill, educational fee, shopping etc. Are much more essential for a family rather than standing in a queue rush/disturbances among bank employees for solving the problems of a customer.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            G
            Gurudas Bhattachayra
            from Kolkata, West Bengal
            Sep 12, 2017
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            Address: Kolkata, West Bengal, 700084

            I used canara bank credit card number [protected] for withdrawal of rs 3000 from your off-site atm near rabindra market garia station road kolkata at 1.41 pm. My card was debited by rs 3000 but before the cash came out the atm was switched off. I could not get the cash or the transaction was reversed. I request to credit the amount to my card. I am not having any printed receipt as the atm was switched off.
            Regards
            Gurudas bhattacharya
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              M
              munasa penteswararao
              from Visakhapatnam, Andhra Pradesh
              Sep 12, 2017
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              Address: Visakhapatnam, Andhra Pradesh
              Website: penteswararo

              Respected sir,
              My name is munasa penteswararao my account no.[protected]
              Sri recently i have to transfer money above subject no. Her name is hem yadav this account holder is fraud man pls close the account [protected] hema yadav, iam pay amount 1300/- but not refund, he is one one line work maintained, every one deposit money her account. And paytem no.[protected]
              +3 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sep 12, 2017
              Updated by munasa penteswararao
              pls refund my money from Hem yadav [protected]
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                A
                Anugraha Ambrose
                from Aluva, Kerala
                Sep 12, 2017
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                I am a sbi chennai, tamil nadu customer. I understand only english and tamil in writing and speaking. For the past few months sbi uses only hindi to communicate with me regarding my atm transactions and account debit/credit plus other details which i dont understand. So i dont know whats going on with my account or what important information sbi is trying to inform me. Kindly take necessary action so that they communicate with me either in english or tamil which i understand.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  M
                  manoj raman
                  from Jabalpur, Madhya Pradesh
                  Sep 12, 2017
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                  Address: Jabalpur, Madhya Pradesh, 482008

                  Like others i too used sbi anywhere app's mvisa facility to pay recharge of tata sky (Mvisa merchant id[protected] using qr payment ref. No: 724623a00030.in this process the money got deducted but tata sky did not get it. This transaction of rs 200 was tried by me on 04th sep 2017to tata sky (Mvisa merchant id[protected] total rs 200 deducted from my bank account. Please return the money as it is not received by tata sky. Please note that transaction reference number is not shown in account statement due to which i can not file proper complaint with sbi customer care.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    C
                    Charushila Bari
                    from Bhopal, Madhya Pradesh
                    Sep 12, 2017
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                    Address: 414301

                    Dear sir,
                    I am jay kumar currently residing in supa (Ahmednagar) and my account no is [protected]. I have deposited 10000 rs in vending machine of sbi supa branch with mobile no. [protected] on dt.[protected], but after depositing money in vending machine no slip is generated to confirm the transaction. I have enquired about the transaction at supa branch, but they have told that no such details are available in my account. So please look into the matter & solve the issue on top priority.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      P
                      Pramoda Bendigeri
                      from Bengaluru, Karnataka
                      Sep 12, 2017
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                      Address: Dharwad, Karnataka, 580024

                      Pramoda bendigeri on aug 31, 2017 submit a complaint
                      Sir,
                      I used state bank of india debit card to draw money through idbi atm cell at old ksrtc bus stand, hubli.

                      I have not yet received any money from idbi atm cel but my account showed me debit of rs.2, 023.60 i have made complaint idbi customer care but he replyed with "we request you to kindly co-ordinate with the your bank in this regards" details as below
                      29-aug[protected]aug-2017)
                      Atm wdl
                      Atm cash 72412 idbi old bus std krtc hubli
                      2, 023.60

                      Rs 2000 withdrawn from a/c xxxx 4146 on 290817 at idb atm id006912. Txn#[protected]. Avl bal rs 517.32.
                      Still my problem not solved
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        putulkutum
                        from Duliagaon, Assam
                        Sep 12, 2017
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                        Address: 787060

                        To,
                        The chief branch manager
                        State bank of india
                        Main branch

                        Subject: charge dispute "refund never processed"

                        Dear sir

                        A refund of 815 rupees was successfully processed on 02 september 2017 to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                        I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                        I have confirmed with amazon and they have successfully processed the refund

                        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                        My refund reference number - igabydaen0
                        My account no is [protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I deposited 2200rs. In my account but in slip amount shown only 1400rs. So where were my 800 rs. Cut
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                          S
                          sarabgold
                          from Amritsar, Punjab
                          Sep 12, 2017
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                          Address: Amritsar, Punjab

                          I moved to bank around 12-00 afternoon 11 september 2017 and employ name rakesh kumar was saying to her side sitting lady name rajni (Mai ana wa kam krke ek ghnte tk, mai manager naal gal kr lai a... Tuc document lai lena koi zarori howe... Baki dekh la ge)... That was his words before leaving... None one is happy to do work there... Branch:- town hall (Main branch)
                          And he was missing from his place before also and leaving his place in duty hour hw is this possible... What for goverment is paying them... Just for roaming and haing tea and talk and pass time on seat
                          Rakesh kumar is his name i asked from the other one... If somone is having some urgent work... Hw it would be possible... Strict action must be taken... Alot of youngster are without job and are capable of doing a better work
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Mumbai Vikhroli branch east so much problem in Sbi bank there are 5 counter only 2 staff are working but much slowly, and customer ask any enquiry not responsible, anything enquiry or any counter so bad bad bad please watch them staff & manager please...?
                          Dear Sir,

                          I am card holder & card no. is [protected] and paying the amount more than min required on monthly basis. Though this month it shows some debited amount in card showing as fin charge which is quite irritating. kindly resolve the issue and reverse the debited amount asap.
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                            S
                            sanjaykumarthakur11
                            from Mumbai, Maharashtra
                            Sep 11, 2017
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                            Address: 42101
                            Website: WWW.KSB.GOV.IN

                            Sir since last 04 year i am trying to shift my daughter miss shristi thakur from evng to morning, but every time i use to give written request to principal and office bearer but they are saying we will discuss in meeting but none of the meeting it happens.

                            Sir i am facing lot of problem due to evening shift, my wife is also working, no body is at home in afternoon and we have no other alternative so we have to leave my daughter alone since 4 years, but teacher are not cooperating.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              R
                              ravi raja (akhil)
                              from Bengaluru, Karnataka
                              Sep 11, 2017
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                              Address: East Godavari, Andhra Pradesh, 533002

                              Sir,
                              My name ch. Venkateswara rao having account no [protected] in sbi, main road kakinada sbi main branch
                              On[protected] i withdraw rs. 4000.00 in boi atm but machine shows "your transaction is in process" for some time and after that shows "time out".
                              After some time i got message that 5000 rs have been deducted from your account i have waited for one hour but did nt get the amount

                              Sir please do needful at the earliest.

                              Thanks
                              Yours

                              Chippala venkateswara rao
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                N
                                Nitin Kumar 12
                                from Jawad, Madhya Pradesh
                                Sep 11, 2017
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                                Address: Allahabad, Uttar Pradesh, 473331
                                Website: Consumer complaints

                                Sir
                                My name is dinesh kumar agrawal from ashoknagar mp pin code 473331 bank has done crops insurance in my kcc account in 2016 after that due due to heavy rainfall crop has been damage itell to the bank and report that the damage has been done in crop doto the heavyrainfall bank said call me insurance company for survey i have called hdfc ergofor survey after that mr ranjeet singh from hdfc ergo and mr hemant from skymet has come for survey and scene all damages of crop and said survey has been done you will receive claim in a short period after that ashok nagar patwari mr dinesh raghuvanshi and gram sevak sukant sharma visit for crop cutting and final the report of damage but today no claim till today no claim has been received to me after that i have said to the bank why my claim is not comenot come what is the reason please tell. Than bank said claim has been not come from government so please help me to receive the claim from bank and bank manager assistant manager mr arya is not talking properly and said we are not responsible for any claim. Premium is taken by government we are the only the mediator but according to me responsibility of bank is also there thanks
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Sep 11, 2017
                                Updated by Nitin Kumar 12
                                Sir my name is mr rajendra agarwal living in ashok nagar mp bank has done pradhan mantri fasal bima in 2016 in my kcc account after that due to the heavy rainfall the crop has been damage in my farm house i have gone to bank report damage bank said that to call insel insurance company for survey i have called insurance company name as hdfc ergo the representative talk call name as mr ganesh and note down the complaint and said our representative or serbia team will visit to you for damage after that mr ranjeet singh from hdfc agro and mr hemant from skymet visit with the gram sevak mr sukender sharma and done survey and said we have verified all damages done in your land and and you are eligible for claim and you will shortly receive the claim in your kcc account after that patwari mr dinesh raghuvanshi visit 2 farmhouse for crop cutting and complete the legal formalities of damage done due to the rain after that till now i have not received a singhal amount of claim from insurance company and bank but other pharma received the claim who has not claimed what is the reason please tell and help me
                                Sep 12, 2017
                                Updated by Nitin Kumar 12
                                Mera naam prakash chand aggarwal niwasi ashok nagar mera khata state bank of india ashok nagar mein hai jis mein main fasal bima karaya tha jiska mujhe fasal bima aaj dinank tag receive nahi huwa aur baki kisano ko prapt ho chuka hai aap se nivedan hai aur baki kisano ko propose karne ki kali maa ko patane ki jankari khate se fasal bima ki rashi bhi karti gayi thi
                                Dear Sir,

                                I am a SBI life insurance policy holder my policy no[protected], I am all premium paid though online in time but my premiums receipt has not been deceived till date..

                                Hence, you are requested please sent the last two years receipt in my mail ID.

                                Thanks and regards

                                Uma Tyagi
                                Mob no [protected]
                                Rourke's
                                State Bank of India [SBI] Customer Care's response, Sep 12, 2017
                                Verified Support
                                Dear Sushil,

                                We acknowledge your concern. Our concerned team will get back to you shortly.

                                Thanks & Regards,
                                SBI Life Insurance - Customer Care
                                State Bank of India [SBI] Customer Care's response, Sep 18, 2017
                                Verified Support
                                Dear Sushil,

                                With regard to your concern, a reply has been sent to your email address recorded with us. For any further assistance or clarification please contact us at [email protected]

                                Thanks & Regards,
                                SBI Life Insurance - Customer Care
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                                  Lucky me
                                  from Duliagaon, Assam
                                  Sep 11, 2017
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                                  Address: Nagaon, Assam

                                  On 8 the of september 2017 an amount of ten thousand rupees only was withdrawn from a/c xxxx 4305 on 080927 at atm s1bw[protected] txn#5426. But within one minute another message was received in my phone number [protected] that an amount of another twenty thousand has been withdrawn from the same account as above. I withdrew only ten thousand rupees and owns no idea of the 'twenty thousand ' amount. I kindly request the concerned authorities to look into the matter.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sagar9960
                                    from Pachora, Maharashtra
                                    Sep 11, 2017
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                                    Address: Nashik, Maharashtra, 422101

                                    Respected sir/ madam
                                    I apply for demand draft by online mode dated on 11/09/2017 at sbi, branch jail road, nashik road, nashik - 422101.
                                    I went in branch to collect demand draft and showed online transaction copy on counter, bank clerk said that i cannot issue you without submitting physical transaction copy with us. I said him that sir myself is account holder and i can saw you other id proof like pan card, aadhar card, if your bank mentioned such type of notice at your website that while collecting demand draft, you must submit physical printout of transaction receipt then i bring this with me. He said meet manager sir. I went in the cabin of manager and said him that sir i am showing transaction copy with my id proof at your counter but said person is not issuing me a demand draft, if you said this notice that customer must bring physical copy of transaction receipts, i may bring the said. He replied me that "me kuch nahi kar sakta, usne bola he to sahi hai aap jao, or kuch suggetion hai to suggetion box me dalo, i said him that sir you cannot give this type of answer to your customer, give me this is writing that you cannot issue d. D. Without physical printout, he said to me that"maine apko nahi bulaya ki aap hamare bank me account khulwao"hame customer ki jarurat nahi aap jao yahase.
                                    They i ask branch manager about his name, he said to me that" bahar jake dekho", i came outside his cabin and again entered in his cabin and said him there is no display board outside, he said to me that,"nahi batana muze mera naam jao"
                                    This was the attitude towards consumers, and this is the value of commen man, because we are not vijay mallya to give vip tratment
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Dhanalakshmipapaiah
                                      from Mysore, Karnataka
                                      Sep 11, 2017
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                                      Address: Bangalore, Karnataka

                                      I have visited sbi pillanna branch bangalore to get a dd of rs 5700 in favor of xxxxxx.

                                      I have paid hard saved money to get dd in favor of xxxxx.
                                      Being a nationalized bank they could not able get my dd printed because of printer issue. I revisited there twice still issue not fixed. Being responsible, they should be polite to customer rather being very rude.

                                      Note: i have asked for my money back so that i can get dd in any other branch. They said it's possible however i have to pay processing charges which does not make any sense.
                                      I have wasted my precious time and money. Still i have not received neither money nor dd.

                                      I have been told by sbi officer that i can get arranged another 5700 rs and get dd in another branch as it is very small amount. Is this a solution?
                                      Rs 1 or rs 5700 its my hard saved money. Probably its mere amount for them as sbi paying them high salary, whatever they cant comment on my (Public) necessity.

                                      Very much disappointing experience
                                      Writing this email with hopes that this issue will be notified. I am really concerned about the common people how rude they would be treated.

                                      I believe a public servant should adhere all his duties and not being rude at customers.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Rahamathulla Shaik
                                        from Muzaffarpur, Bihar
                                        Sep 11, 2017
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                                        Address: Churu, Rajasthan
                                        Website: One97communication

                                        Dear sir/madam i had transfer 21043 money throw my atm debit card to one97communication on august16 i received a message that ur money transduction was successful but that money has not come to that paytm so i request you to please check about this information take it into care and please refend our money back. My phone number was [protected]/[protected] and gmail was [protected]@gmail.com please contact us and refund our money fastly as possible as.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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