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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 894

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A
arjunsahni1992
from Kollam, Kerala
Aug 31, 2016
Resolved
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Resolved

Address: 600046
Website: WWW.SBICARD.COM

Sir extra charge will be deducted my sbi without any transition in perivious month when i talked about this to customer care no he is not answering and cut the phone plse solve my problem my credit card limit is 32000 and i deposit about 60000 plse solve my problem and my unbilled amount is 32424 how...
this is my last bill of sbi card last month
ransactions on Account
Date Description Type Amount Spent (Rs.)
25/07/2016 OVERLIMT FEE (EXCL TAX 75.00) Debit 500
22/08/2016 FIN CHARGE ON CASH (EXCL TAX 8.88) Debit 59.19
22/08/2016 FIN CHARGE ON RETAIL (EXCL TAX 156.80) Debit 1, 045.33
TOTAL ST DEBIT FOR CURRENT STMT Debit 224.63
TOTAL SBC DEBIT FOR CURRENT STMT Debit 8.02
TOTAL KKC DEBIT FOR CURRENT STMT Debit 8.03
TRANSACTIONS FOR ARJUN KUMAR K

24/07/2016 PAYTM NOIDA UTT Debit 102
25/07/2016 PAYTM NOIDA UTT Debit 31
25/07/2016 PayTM MUMBA IND Debit 300
10/08/2016 PayNet DR Card Pymt 000000GSM[protected] Credit 2, 469
Rewards Summary
Opening Balance
868
Earned
4
Redeemed/Expired
0
Closing Balance
872
Your Reward Points Expiring by 30th Sep 2016
0
Savings and Benefits
Benefit For this Statement For this Year Since Card Issue Date
Cash Back (Rs.)
0.00
500.00
500.00
Petrol Surcharge (Rs.)
0.00
27.58
27.58
Reward Points
4
349
2872
Oct 5, 2016
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
State Bank of India [SBI] Customer Care's response
Dear Customer,

We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [protected]@sbicard.com to enable us to address your concern on priority.
Hi,

I am Usha Rani, contact number : [protected].

Can you please cancel my credit cards as I am not interested/using from last one year.

Please proceed my request as soon as possible
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    S
    siva1995
    Aug 31, 2016
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    Address: 522614
    Website: sbi.in

    31-august-2016... I had drawn amount of 15000 rupees and i was suprised by this mcc charges of 750 rupees... I didn't understand why i got charged 750 rupees and i didn't got charged like this in previous times... When i searched about this mcc charges it didn't given me a exact information... So please let me know how this mcc charges are applicable to me or please refund my money... Thank u
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      T
      tej007
      from Delhi, Delhi
      Aug 31, 2016
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      Address: 788010

      I am using sbi debit card for online transaction regularly.
      When today I am used card but transaction failed.
      SBI message me= Dear customer, your txn at POS 5265...declined as the account is inoperative or locked. Please contact your branch for resolution.

      I am active on sbi. also using regularly.
      Please check and solve problem. I want to use my card.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        axayrader
        from Yarada, Andhra Pradesh
        Aug 30, 2016
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        Address: 530027

        My ppo no.[protected], ppo unique id r08432449. I came to know from my sbi a/c statement that on 30.8.2016 the pension and its arrs. Has been credited in my account for the month of aug.16 is rs. 44632/- as pension and rs. 45569/- as arrs. As per 7th cpc. But i calculated as per 7th cpc guideline that the pension should be rs.20840 basic pension x 2.57- rs.8336 commuted amount=rs.45223/- and arrears for 7 month rs.6669 x 7 =46683/-. So, i request you to see the matter please.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          M
          mohda29
          from Bengaluru, Karnataka
          Aug 30, 2016
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          Address: Chittoor, Andhra Pradesh, 517370

          Hi sir,
          I'm mogal mubarak baig i'm not getting otp i already complaint so many time's but no response please help me sir but already my number is registered in bank
          My number is :[protected] (Idea)
          Please help me and do some thing

          Whenever i try to recharge my mobile or pay online bill by sbi debit card the otp number is take so much time. I receive otp after 1/2 hr but its valid only for 10 min from transaction that's why i always got failure to recharge or pay bill
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            P
            priarak
            from Nashik, Maharashtra
            Aug 30, 2016
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            Address: Bangalore, Karnataka

            Hi,

            I am ex-employee of wipro technology and my era account become dormant. I send emails to sbi koramangala for activating my account. Submitted all the scan documents too. But no reply to emails\phone. No one replying on phone.

            I am working in pune and not able to come to bangalore for activating account.
            This is rediculous service by sbi bank.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              N
              nandkala
              Aug 30, 2016
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              Address: Pathankot, Punjab, 145001

              I m having a saving account in state bank of india .My account balance was Rs 210.50 .It was debited already by bank.After crediting pesion of rs.20770 today still my balance is 0. And bank had showing a lien amount of rs.50, 000. What is this? This is a form of cheating...how can i get my money back ...i dont have any idea how to get back my money in my main balance...it is really a problematic situation to me .
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                N
                Nitin Rijhwani
                from Mumbai, Maharashtra
                Aug 29, 2016
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                Address: Pune, Maharashtra, 411046
                Website: State Bank Anywhere mVisa

                Like others i too used sbi anywhere app's mvisa facility to pay recharge of tata sky and manually entered the data (Mvisa merchant id - [protected]) using qr code.in this process the money got deducted but tata sky did not get it. This transaction of rs 400 was tried by me on 29th aug to tata sky (Mvisa merchant id - [protected])Total rs 400 deducted from my bank account. Please return the money as it is not received by tata sky. Please note that transaction reference number is not shown in account statement due to which i can not file proper complaint with sbi customer care.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Aug 23, 2016
                b.suneel kumar's response
                Dear Team,

                I am having credit card in your SBI Bank. I am not received SMS alerts to the my registred number. Pls update my New mobile number in your records.
                Registed Number:[protected]
                New Mobile Number:[protected]
                Hi sir this is GOVINDAREDDY ALLU SIR MY phone is gon [protected] this is my old no in sbi ac . so add my new no in sbi ac no [protected] plesae sir . my new phone no is [protected] prakasam (dist) AP 523320 PIN CODE PEDDARAVEEDU BRANCH MY MAIL ID [protected]@gmail.com thank u sir
                I am having SBI Credit card in your Bankder. My card no. Is [protected]. Please change my mobile number from [protected] to [protected] for the updates.
                State Bank of India [SBI] Customer Care's response, Sep 2, 2016
                Verified Support
                Dear Customer,

                Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
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                  J
                  jaspr32
                  Aug 29, 2016
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                  Address: New Delhi, Delhi, 110060

                  Hi,

                  I would like to bring it to your notice that, last year in 2015, around may month, I mailed SBI to block the card and provide some settlement amount, so that I can pay off the card. I wanted to make the payment to SBI.

                  But, I never received the response as to my request of closing of card till december, which was not right. Then, suddenly I received a letter in late December, informing that I have to make a payment, which was close to INR 95000, which was impossible to pay as I was not using the card regularly and card was not blocked when I requested to do so.

                  So, the executive asked me to agree on the settlement duration as he said you can make first payment of INR 12000 and then you can make payments for next few months and post 6 months, whatever amount which ill be left, you can ask for extention and you will get it . So, I agreed.

                  So, now I was told last week, I broke the promise of paying the full amount of INR 70000 and settlement deal is invalid. This is invalid and this should happen. I was lied initially. This is seriously unacceptable, unprofessional and not legal.

                  I request you to please grant an extention on the remaining amount, so that I can pay the remaining amount, which is around INR 33000 in next 7-8 months.

                  I would like to inform you that, as I have already raised a complaint about your executives being a telling lies, how could you send me a legal notice about making a payment of close to INR 70000.

                  So, make sure you look into this as soon as possible.

                  Mobile# [protected]

                  Jaspreet Singh.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  I have a really important exam to register for and my SBI credit card is blocked and i need to unblock it for online transactions . Also, its really urgent.
                  State Bank of India [SBI] Customer Care's response, Sep 2, 2016
                  Verified Support
                  Dear Customer,

                  We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [email protected] to enable us to address your concern on priority.
                  I have recd above noted card about 1 year ago & due to ignorance I could not collect pin no from sbi baratala br.please arrange to regenerate pin no at baratala br & what procedure,
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                    S
                    Saravanan Narayanan
                    from Delhi, Delhi
                    Aug 29, 2016
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                    Address: Angul, Odisha, 759100

                    Dear sir,

                    Please help me to get back my extra paid premium amount rs. 1000, twice on account of personal accident insurance renewal charges as per trailing mail.

                    Date of amount deduction (Rs. 1000) from my account is,
                    1) 15.07.2016
                    2) 28.07.2016.

                    My sbi account no. [protected]

                    I regret to say that no proper mail reply or response i received from sbi, talcher branch.

                    sbi ticket no. Cd[protected] - for return of rs. 1000 extra paid. (This complaint was closed by you without resolving)

                    My problem is not yet resolved, but your online complaint track system displays that the problem resolved/closed, by simply forwarding it to the concerned branch. Whereas it should be open till the problem is actually resolved/closed.

                    Please help me to get my extra paid premium amount back.

                    Regards,

                    N. Saravanan
                    [protected]
                    Talcher-odisha
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Aug 21, 2016
                    Kaushikha Debbarma's response
                    Can you resend my date of birth in my passbook?
                    Dear sir I am not ac holdera you r bank mujhe apka yaha se debit card Mila hai jika card number [protected]
                    Hai number [protected]
                    Name Ajay choudhary
                    Add jambudir sarvar

                    Request for return to extra (twice) paid pai premium amount - Comment #2535009 - Image #0
                    ajaychoudhry's reply, Aug 30, 2016
                    Kuch do ge SBI
                    My SBI account is with Thiruvananthapuram branch and I have deposited Rs 9000 in Sreekariam branch using ATM card. Rs 57.50 is debited as intercity charges. Stop this and maintain the CDMs properly. The CDMs of SBI are not working in Thiruvananthapuram city. All are out of order.
                    My New ATM Card Has Been reciveed . ATM CARd Is Not Responding Plesase Active My ATM Card.
                    Dear sir,
                    I forgetted my date of birth in my passbook so can u give my date of birth .. My passbook a/c no-
                    [protected]
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                      C
                      Chandu_85
                      from Mumbai, Maharashtra
                      Aug 28, 2016
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                      Issue of generating otp for sbi rewardz transactions

                      Address: Khordha, Odisha, 751012
                      Website: www.statebankrewardz.com

                      Respective all,
                      This is relating with generate the otp for sbi rewardz transactions. I have raised the complaint several times with the sbi group/sbi rewardz team but not able resolve the matter yet now. Whenever i am giving the call to them they are telling that issue will be resolved within 3 working days but upto now 3 months are over but the issue is not resolved yet now. I have raised the same incident with the sbi group as well...
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                      D
                      Devarajd
                      from Bengaluru, Karnataka
                      Aug 28, 2016
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                      SBI job center

                      Address: 560093
                      Website: SBIjob.org

                      Fraud company
                      Hi,

                      I had payed 2.37500 for this fraud company last week but still sanjay gupta - [protected], raju raja -[protected] and hr amit kumar mistra ask me to pay 29500 for sbi life insurance its comparably, then i want to police station and complaint after one day sbijob.org web site has been blocked and [protected]@sbijob.org, [protected]@sbijob.org and [protected]@sbijob.org company email id also blocked. Still fir is not registered,...
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                      R
                      rs8303
                      from Bikramganj, Bihar
                      Aug 28, 2016
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                      Address: Lucknow, Uttar Pradesh, 2080006
                      Website: portal1.passportindia.gov.in/AppOnlineProject/secure/SearchArnAction

                      I HAAV PAID PASSPORT ISSUE FEE THROUGH DEBIT CARD NO. [protected] ON 28.08.2016 AMOUNT IS DEBITED TO MY ACCOUNT WITH BOB BUT TXN IS NOT SUCCESSFUL.
                      SCREEN SHOT OF THE POSPORT SITE IS AS UNDER
                      Track Payment Status
                      PAYMENT ONCE MADE FOR AVAILING PASSPORT SERVICES WILL NOT BE REFUNDED.
                      IF THE PAYMENT IS SUCCESSFULLY DONE, PLEASE DO NOT PAY AGAIN.
                      Application Reference Number 16-[protected]
                      Given Name RAKESH KUMAR SRIVASTAVA
                      Service Type FRESH
                      Type of Application NORMAL
                      Fee (Rs.) 1500.00
                      Payment Status (Internet Banking) Pending Click here to re-verify the payment.

                      PLEASE INFORM ME THE STATUS AT MY MOB. NO [protected] OR EMAIL [protected]@rediffmail.com

                      RAKESH KUMAR SRIVASTAVA
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Aug 24, 2016
                      govind201's response
                      k
                      Aug 24, 2016
                      govind201's response
                      plesae sir do fast sir
                      Aug 24, 2016
                      govind201's response
                      Hi sir this is govindareddy allu please add my new no in my sbi ac no is [protected] sir my phone no is [protected] please sir
                      Hi sir this is GOVINDAREDDY ALLU SIR MY phone is gon [protected] this is my old no in sbi ac . so add my new no in sbi ac no [protected] plesae sir . my new phone no is [protected] prakasam (dist) AP 523320 PIN CODE PEDDARAVEEDU BRANCH MY MAIL ID [protected]@gmail.com thank u sir
                      Today I visited SBI, Vindyanagar branch to open a PPF account but SBI refuse to accept aadhar card as my address proof. Hence I am not able to open my PPF account. I am not aware about RBI rules. Is aadhar card really not accept as address proof then what is the use of aadhar card?????
                      Dear sir mera account me lien amount lag huaa hai sbi a/c no-[protected] lien amount 36500 ka hai plz sir meri help kro mujha kya krna hai is Ka Liya NAME -MOHD IKBAL SBI ACCOUNT NO-[protected] BRANCH PINANGWAN MEWAT HARYANA MY CONTACT NO -[protected]
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                        V
                        varuna152
                        from Delhi, Delhi
                        Aug 28, 2016
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                        Address: New Delhi, Delhi, 110009
                        Website: www.sbi.co.in

                        भारतीय स्टेट बैंक के चाल-चलन से सम्बंधित, अपना अनुभव बाँटना चाहते हैं, क्या तक़लीफ़ है? अगर वो प्रशंसा के पुल बांधें, उसको स्वीकार लेंगे? वाह! इतने बड़े बैंक के साथ समस्या ही यह है कि चमचागिरी करते-करते उसके अफ़सर दूसरा पहेलू सुनने या देखने के आदि ही नहीं रहेI अगर कोई ग्राहक अपनी बात रख रहा है, उसको सुनने में क्या तक़लीफ़ है? संस्था और उसके अधिकारीओं का बड़प्पन तो इसमें है कि ग्राहक की परेशानियाँ कहीं भी सुनी जा सकेंI पटियाला हाउस कोर्ट के विशेष सीबीआइ जज विनोद कुमार ने बहस पूरी होने के बाद अनौपचारिक बातचीत के दौरान हल्के-फुल्के लहजे में व्यंग्य करते हुए सीबीआइ अधिकारियों से कहा कि उद्योगपति विजय माल्या जैसी बड़ी मछलियां खुलेआम घूम रही हैं और आप इन छोटी-छोटी चीजों में उलझे हुए हैं। Cruelty at State Bank of India (SBI). That in case any thing happen to the life of Borrower due to severe mental pressure & agony and unending torture & threats since 11/2014 by SBI, the all the past and present SBI dignatories will be held responsible. Do you know that how SBI become road block to Make in India to a minority community and own retiree? We are not a culprit in the list published by AIBEA. We had not bribed any one but the Security and Resolution Agencies had paid commissions and bribes to SBI staff... at SBI, our hundreds of requests to re-channelize our borrowings of Rs. 70 lacs and turn our account into Standard from N.P.A. had been denied and unreplied, as it become a cash cow for staff to earn commissions and bribes from agencies. We had paid Rs. 83, 43, 905.00, till date. SBI is threatening to auction the sealed premises for non-payment of penal interest and bribed charges. The excess interest charged since 2012 had not been rechecked. Firstly, CC Account No. [protected] had been freezed due to non-renewal for 2 years, turned it into N.P.A., then sealed the pledged premises, now despite of paying justified principal amount + interest, no reply from SBI dignatories and all become deef and dumb, the charges debited are inclusive of heavy commission and bribes paid to SBI staff, viz. blindly paying @ Rs. 14, 539.00 x 3 guards placed at a pledged sealed premises, whereas currently only 2 guards are placed by security agency of which from 17.03.2016 to 03.06.2016 only one day time guard was placed. No checking of guards, the night guard placed since 03.06.2016 and comes occasionally and no night guard since 11.07.2016. The agency is paying @ Rs. 6, 000.00 for 12 hours each without any labour benefits. Where the balance money, its with State Bank staff... Complained to Chairman, C.V.O., etc. of no use. Time seeked for our apathy had been denied. Awaiting fair justified judgement... Jo imaandari se hamare jaise de rahe hain, SBI unhe laat maar raha hai aur jo Vijay Mallaya aur anay jaise chor, bhagode, beimaan hai, unhe SBI sehla raha hai... Kya Kalyug hai???

                        We had availed certain credit facilities from State Bank of India to the tune of Rs. 70.00 lacs and due to heavy losses, we had become defaulter in the same and Bank had sealed our pledged residence's rear half portion on 17.03.2016. Till date, we had paid a sum of Rs. 83, 43, 905.00. The Bank is further asking for penal interest and various charges coupled with bribes and commission received by Bank Staff. We had tried numerously to resolve the same with the Bank but on the pretext of bribes and commission involved they are demanding more a sum of Rs. 19.00 lacs appx. On refusal, they are trying to close our access to the passage which is common for public utilities viz. Water, Toilet, Entrance, etc. for front and rear portions, without having any orders from the Court of Law or Municipal Corporation of Delhi, etc... [protected]@yahoo.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Kiran Chorat
                          from Jaipur, Rajasthan
                          Aug 27, 2016
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                          Address: Jalgaon, Maharashtra, 424101

                          State bank of india with largest number of customers, and all sorts of government transaction is falling short of services to existing customers, with long ques, and what if it has offered services like cash deposit machine. this is to facilitate smooth functioning of the bank and saves on employee salary etc. so why is the customer to bear charges for the banks shortfalls. it is the duty of the bank to provide service or allot extra counters for cash deposits. the bank is fooling around with customers collecting a heavy service charge of Rs. 25 per transaction that to without the knowledge of a customer i came to know about this after i had updated my passbook. This is very bad.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Chandrajyoti Das
                            from Bengaluru, Karnataka
                            Aug 26, 2016
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                            Address: Bangalore, Karnataka, 5600103
                            Website: www.sbicard.com/en/contact-us/personal.page

                            Hi,
                            I have requested to close the credit card by calling the sbi credit card help line. They told they have raised a request to close the card. And they told i have to pay the yearly charges and after paying that, that amount shall be reverted back to your account. But i asked why i will pay and you will revert back to me, they told they have this procedure. Then i asked, if you have this procedure, then i want a mail or details about this in a mail, so that if i will not get back the money i can use that as a proof, they said, we do not have such facilities and they dint even send me a sms regarding the closing request number. Now after 4 months also i am getting card statement and the due is increasing every month by 500 rupees, so now the due is around 1700 rupees.

                            Please help me for the issue, and please do something, so that other banks and service provider should not have this type of problematic services.

                            Regards,
                            Chandrajyoti
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              U
                              uvsjaiwar
                              from Mumbai, Maharashtra
                              Aug 26, 2016
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                              Address: Allahabad, Uttar Pradesh, २११००२

                              Dt २५.१०.२०१६ Time ०१.५२ PM को मैंने SBI ATM debit card से BANK OF BARODA के ATM MACHINE से RS ५०००/ WDL किया .मेरे a/c से डेबिट हो गए लेकिन सर्वर की वजह से पैसा machine से बाहर नहीं आया I
                              नाम उदय वीर सिंह जैवार
                              Allahabad
                              A/c no- २००१४२६७७११
                              Mob ९४५२९३४२९४
                              Mail [protected]@yahoo.co.in
                              Txn no -२५०८१६ at BOB ATM 1FDALD20. Txn#7741 Rs 5000/
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                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Satyadumdum
                                from Kolkata, West Bengal
                                Aug 26, 2016
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                                I have issued a cheque of Rs. 49500/- of Bank of Baroda Ghugudanga branch for purchase of an MIS. to Sethbagan P.O. who deposited the cheque to Kassipore SBI. The amount is debited from my account at proper time. But till date I have not received the MIS due to dispute between Kassipore SBI and Kassipore head post office though about a year is going to complete. As per SBI the amount is credited to Kassipore p.o. which is not accepted by post office.
                                Being a widow with no other source of income, I am running between pillar to post to resolve the issue. I was told by Kassipore po that matter is pending due to arrogance of SBI branch.
                                I don't know what to do? Pl. help to resolve the issue or else I shall not have any other alternative except to go to consumer forum. I am suffering for about a year.
                                Regards
                                Aparna Chakraborty ([protected])
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  aosanjayjain
                                  from Chandigarh, Chandigarh
                                  Aug 26, 2016
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                                  Address: Panchkula, Haryana, 134113

                                  I wish to open a joint sb a/c in the name of my children in your branch situated at sector 19 panchkula (branch ifsc code sbin0016751)inspite of several visits but sorry to inform you that neither attended by the staff/branch manager nor the form is accepted.
                                  Please pass necessary directions to co-operate us or refuse to open the account at my e-mail.

                                  Regards
                                  (sanjay jain)
                                  mb: [protected]
                                  e-mail : [protected]@gmail.Com
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sunil neel
                                    from Delhi, Delhi
                                    Aug 26, 2016
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                                    Address: New Delhi, Delhi, 110052
                                    Website: Credit card

                                    I am Sunil Kumar son of raj kumar using credit card of state bank of India since 2014, there was I submitted a phone no. That has been lost hence please change my mobile number from[protected] to [protected] for the updates also change my monthly statement I am sbi card holder My credit card no [protected]. My Date of birth[protected] sbi manager Delhi
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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