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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 902

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J
Jayashree9
from Karad, Maharashtra
Aug 7, 2016
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SBI is the most unreliable bank. 5000 Rs was debited from my account through internet banking for some credit card payment. I am following since months to get the details of that transaction, but all in vain. My incident was resolved stating that amount is refunded to me which is false. Everytime they have some technical problem when I call them. I was being told that we are resolving the incident, kindly connect with cyber crime. Why will I connect with cyber crime I payment is done through SBI.SBI should have the details. even my brother faced similar issue few months back. Both o[censored]s changed our corporate account after that. SBI has the Worst service provided to the customers.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    prasanta123456
    from Kolkata, West Bengal
    Aug 7, 2016
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    Address: Kolkata, West Bengal, 700061
    Website: www.sbicard.com/creditcards/app/user/login

    On 8th of august. 2016, i received a phone call from telephone no.+91 [protected] asking for resolving complain of wrong annual charge of rs.574.00 which i given complain today in morning through email. He asked for card details and gave him the card number as [protected].In addition to this the caller asked for the three digit cvv number registered at the back of the card and i declined to give this no. And asked him to prove his identity. The called pretended to be a sbi employee and told me that as identification i will send you a message from the bank in which one six digit number in the form of otp was conveyed on my cell no. This resulted my easy trapping in the net of the fraudulent. The fraudulent did not give me breathing time to see other messages from the bank but wanted to know subsequent otp to resolve my wrong annual charge problem successfully. During this period a transaction of rs 9, 265/=, rs4000/= and rs 9065 was made from my account. The transaction detail reads as follows 1... Is the otp for trxn of inr 4000.00 at payu-www.oxigenwallet.com with your sbi card ending 8729. Another one message look like this... Transaction of rs. 9065.00 made on sbi credit card xx8729 at one97 communications ltd-on 07th aug 16,... For trxn of inr 9265.00 at paytm mobile solutions pv with sbi card ending 8729...

    The above three fraud trasactions done from my sbi credit card and it is absolutely responsible for bank. To get the business sbi is doing all these fraud activity from customers.

    If this problem is not resolved at the earliest, then i will inform to media about sbi and take it legally, so that this fraud activity never happen for other customers in future.

    Best regards
    Prasanta banerjee
    [protected]
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      B
      Balchand jain
      from Pune, Maharashtra
      Aug 7, 2016
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      Address: 452005

      On dt 12/5/2016 i have put rs 19000/- in cdm at sadhana nagar indore mp but machine has stop working due to power failure or other reason and restart after some time and return back rs 4600/- only and rs 14400/- remain in the cdm but no slip of that amount came out from cdm and nor that amount is credit in my account no. [protected] on till date 7/8/16 inspite of my complaint at a time in my mother branch sadhana nagar sbi branch and adminstrative branch at indore sbi therefore it is requested to direct the sbi to resolve the above

      Name - balchand jain a/c no [protected]
      526 kalani nagar aerodrum road indore mp 452005
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Sir, i have forgotten my atm pin, card no.Is [protected] valid for12/34.account no.Is [protected] Please send a mail [protected]@gmail.com
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        A
        Akhil Mandala
        from Chennai, Tamil Nadu
        Aug 7, 2016
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        Address: Prakasam, Andhra Pradesh, 523105

        Dear Sir,
        I have SBI account in the branch of kandukur in Andhra Pradesh.From this account only deduction messages are coming to my registered mobile number and did not receiving any credit messages.And also not getting otp when I was done shopping in online.Because of this I cannot shop in online.Please solve this problem.And say how can I my problem.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          R
          RAVINDER BAKSHI
          from Mumbai, Maharashtra
          Aug 6, 2016
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          Address: 401107

          I had applied for IRCTC Credit Card on 6 july, 16 as I travel and IRCTC has a co branding card with with SBI . I fail to understand that if SBI is determined not to issue a card to customers why it takes 20 Days/3 verification calls/Physical verification at my residence and hours later a regret "that the card cannot be issued and try later after six months" can some one at SBI answer why cannot I get the credit card my CIBIL score is 853 out of 900 and KYC is clear and NO dues to be recovered or liability with any Bank. What is the reason the card was declined. I am sure since SBI is a Govt Bank its lacking customer service and customers are paying for it since there is no one who cares about such grievances and there is no checking/accountability at higher level to check for such discrepancies.
          Kindly resolve and issue cards who deserve and are good pay master rather than the elite which make SBI run for its money. I have already escalated the issue at SBICards and seek urgent solution to it.
          Thanks
          Ravinder Bakshi
          [protected]@gmail.com
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Surendrakumar S singh
            from Wardha, Maharashtra
            Aug 8, 2016
            Resolved
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            Resolved

            Address: 442001

            I am surendra s singh .My credit card no [protected]
            i am suffering for credit card problem since 2014 our card is locked last three years .Also we are visit many times sbi branch wardha and call customer care number but not solved our problem and our card locked of till date .So, please solve my problem.

            Thanks

            Sir.. please views needful, what's basis credit Card credit given to me. solve my problem .otherwise rest only one option for consumer forum to me .

            Thanks & Regards .
            Sep 14, 2016
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Aug 08, 2016
            Updated by Surendrakumar S singh
            State Bank Of India [SBI] — For credit card locked

            1 Review
            Su Surendrakumar S singh on Aug 8, 2016 Mark as Resolved

            I am surendra s singh .My credit card no [protected]
            i am suffering for credit card problem since 2014 our card is locked last three years .Also we are visit many times sbi branch wardha and call customer care number but not solved our problem and our card locked of till date .So, please solve my problem.

            Thanks

            Sir.. please views needful, what's basis credit Card credit given to me. solve my problem .otherwise rest only one option for consumer forum to me .

            Thanks & Regards .
            Verified Support
            Aug 11, 2016
            State Bank of India [SBI] Customer Care's response
            Dear Customer,


            We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [protected]@sbicard.com to enable us to address your concern on priority.
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              U
              Umakant modak
              from Mumbai, Maharashtra
              Aug 6, 2016
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              Address: Nagpur, Maharashtra, 440001

              Sir,

              I have one current a/c from sbi. Account no is [protected] i need cheque book having 100 cheques in urgently. Please submitted this for if any query so please call or mail.

              Thanks
              M/s kunal enterprises (Prop. U. G. Modak)
              [protected]
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                B
                Babbu Choudhary
                Aug 6, 2016
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                Address: Bangalore, Karnataka, 91

                I have recharged my docomo sim two times. It was showing invalid amount.. But 752 rs. Amount was debited from my account. Still the neither my phone recharge nor amount was refund. Transaction unsuccessful. Oxitransid payment of rs.376.00 if debited would be reversed soon.. Tid :fh16804953
                Invalid amount. Payment of rs.376 if debited would be reversed soon. Tid :fh16804938.. These two msg i have received..
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  abhishanu
                  from Patna, Bihar
                  Aug 6, 2016
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                  Address: Bardhaman, West Bengal, 713206

                  R/sir,
                  I have made a demand draft no "044841" from SBI, (branch Code 16771) on 15/04/16 of Rs 2300/- as a exam fee of Prasar Bharti.But it was named wrongly so i went to the bank manager to cancel my dd but he said to cancel dd we have to make an accnt for the cancellation as i have made the dd by cash i dont have any accnt in sbi but they are refusing again n again to make a accnt acording to rbi guidline
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    shiva49
                    from Pune, Maharashtra
                    Aug 6, 2016
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                    Address: Pune, Maharashtra

                    Sir
                    I namely G.SHIVA KUMAR since i have been posted in office of IGP.CRPF TC 32/V VIBHUTI KHAND GOMTI NAGAR LUCKNOW (UP) AND THE CONTACT NO IS [protected]
                    and i received a sbi credit card bearing NO. [protected]

                    sir, now i have been posted in 5 bn ndrf( national disaster response force ) since 02/05/2015 NEAR SIDHANT COLLAGE, SUDHUMBARE VILLAGE, MOVEL-DISTT, PUNE ( MAHARASTRA ) AND MY CONTACT NO IS [protected]

                    There fore i desired to request to your kind authority may kindly change my address and mobile no. to facilitate to me as early as possible please

                    thanking to this act of kind sir
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      samaynath
                      from Jabalpur, Madhya Pradesh
                      Aug 6, 2016
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                      Address: 230204

                      My Account no. is [protected] Samay Nath, Branch- Kunda Pratap Garh.
                      I take a loan of 5 lacs rupees fm above sbi branch . and have a salary accout under Defence/Para military salary package in which no processing fee charges deducted fm loan amt. but my branch deduct an amount of Rs.5750 as processing fee of loan . I submit many application to branch managar and zonal HQ lucknow/mumbai by mail. But no response received from them . plz solve that as soon as possible .
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        mb0184
                        from Delhi, Delhi
                        Aug 6, 2016
                        Resolved
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                        Resolved

                        Address: 110091

                        I would like to make a complaint against sbi dsa representatives who have been threatening me and calling my office numbers despite of my telling them again and again not to call at my official numbers as i might loose my job over it.

                        I am running through a very tough financial situation, i do intent to pay my debt but this is not the way to collect and harass some one. I have the representative nitin, gulshan that i might loose my job but no use. They tell me they will keep calling me at office numbers and will come to my office, they force me to meet them and i tell them to talk over the phone but they keep threatening me that if i don't meet them out they will come to my office, i don't see any use of meeting any officials outside if the work can be done over the phone

                        As per my information your representative cannot call me if i am responding on my cell. But still your representative call me on my office number disclose information to other people in office. As per the law they are not authorised to call me after 6 however i still get calls after 6 n when i tell them to call me at the timings allotted by govt they tell me not to teach them laws

                        Numbers from which i am getting calls [protected] and [protected]

                        My contact no. [protected] and card numbers [protected] and [protected]

                        I have also written to the sbi customer care but did not get any resolution from them.

                        Please tell me what is the solution for this, there harassment is giving me lot of mental trauma and torture. I would be force to take extreme measures which would fall responsible on your banking methods, its a real harassment for people like me who are legitimate but due to some problem are unable to pay there obligations.

                        Attaching some screen shots for your reference
                        +1 photos
                        May 10, 2017
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Aug 06, 2016
                        Updated by mb0184
                        Got a call again at 8 P.M. at my office numbers from SBI DSA pretending to be my relatives and asking about my whereabouts, this is a highly unprofessional way and unacceptable
                        Verified Support
                        Aug 11, 2016
                        State Bank of India [SBI] Customer Care's response
                        Dear Customer,

                        We tried to reach you at 12:34 PM but were unable to connect. Request you to share a suitable time to call to address your concern. You can also connect with us on our email id [protected]@sbicard.com.
                        Aug 30, 2016
                        Updated by mb0184
                        Hi,

                        I have not received any calls from your side, please contact me after 5:00 p.m. any day on my contact no [protected] as registered with, in case i do not pick up the call request you to try again after 30 minutes.

                        Thank you!
                        Look forward to a descent communication from your side
                        Aug 30, 2016
                        Updated by mb0184
                        also request you to please advise your representatives to not call my office nos and colleagues and disclose m, y financial matter .
                        Again today no calls on my mobile by the SBI representative Nitin but only on my office number, threatening and asking them for money .My entire debt and financial issue is disclosed to the third party's.
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                          Phuritshabam Romibala Devi
                          Aug 5, 2016
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                          Address: Imphal East, Manipur
                          Website: State Bank of India

                          Respected. sir/Madam

                          I have banking account at M G AVENUE BRANCH IMPHAL. MANIPUR with bearing account No. [protected] and applied for Internet Banking Service. I have received password but username ID not received till date.

                          Therefore, you are requested to kindly re send the username ID through my registered mobile No. [protected].

                          Thanking you.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            L
                            Lakshmi Prakash
                            from Delhi, Delhi
                            Aug 5, 2016
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                            Address: Bangalore, Karnataka, 560010
                            Website: www.epaykerala.com

                            There was an unauthorised transaction done by Shop Vista e-pay Kerala through my SBI credit card. Please help me resolve the same.

                            Date of transaction: 24th July,
                            Client name: ShopVista epay Kerala MUMBA
                            Amount deducted: INR 7781.

                            Now I have got a credit card statement asking me to clear this. It is not possible for me to pay this as this is unauthorized and this was done without OTP. Please contact me for further information as I would not like to give my card details here.

                            We would request a refund.

                            Thanks and regards,

                            Lakshmi,

                            [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              V
                              vivek4239
                              from Chennai, Tamil Nadu
                              Aug 5, 2016
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana, 125001
                              Website: SBI.Com

                              I have an a/c in state bank of india, mandi road with a/c no. — [protected]. I have started a sip in reliance mutual fund since last 4 months. But in june month when i have no sufficient balance in my a/c then the non-submission charges deduct form my a/c rs. — 20, but in july month when i have no sufficient balance in my a/c then the non-submission charges deduct form my a/c rs. — 287.50. So, please clear what is this rubbish happening here.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Dear, sir
                              I have not received my Atm card yet. I have applied two times unfortunately
                              I never got any information regarding my Atm, So please I'm requesting you
                              trace or give the information of Atm.
                              Name - Akash sharma
                              SBI A/C No - [protected]
                              Mobile No - [protected].
                              Dear Vivek, .

                              Please be informed that ECS bounce charges are levied by your bank and not by Reliance Mutual Fund. We request you to kindly take it up with your bank for any further clarification.

                              Regards,
                              Team RNLAM
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                                ashishdungdung
                                from Rourkela, Odisha
                                Aug 4, 2016
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                                Address: 769002

                                Credit Card Application Number:[protected]
                                This card was applied against a fixed deposit on the instructions of SBI Employees.

                                Date Applied: 1/08/2016

                                Description of The Incident:

                                I was approached by SBI employees in my home branch for a credit card.

                                They assured me that I could available a credit card if I make a fixed deposit. Hence they made to create a fixed deposit and I applied for a credit card against it.

                                I waited for quite a time and got the verification call. They too assured that my application will be processed soon and I will get the card in about few weeks.

                                Now when I got my application number, which is[protected], I checked it on the SBI card website.

                                It says " We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time. "

                                Now this is completely bogus: What Policy? Depth Explanation Needed.

                                I had provided all the documents, met necessary KYC norms, even then I was made to create a fixed deposit account with the promise that I would surely get a credit card. Now my application is hung, the credit card department employee dont know what happened.

                                Most of the major banks provide Guarantee Credit Card against fixed deposits. I Think I was wrong choosing to trust SBI.

                                Prior this I approached other banks, like ICICI and Axis, if it would have been them, I would have already got my credit card instantly after fixed deposit. Now when it came to SBI, why I am facing such problems?

                                This is completely absurd. I had a choice of choosing other banks but still then I choose to apply for a Credit Card from SBI because it was my first bank and have been banking with it since my teenage.

                                They employee are unable to explain and now they say, it shouldn't have happened. But before they guaranteed me that I would obviously get a credit card, if I take it against a fixed deposit.

                                Now what should I do ?

                                I had a terrible experiences with SBI, and I'm thinking of moving all of my banking needs to some private banks like HDFC, Axis or ICICI Bank.

                                Resolution Desired:

                                Check my application, sate a resolution. Inform me clearly what happen, why I wasn't approved even though i had all the documents provided, and did a required fixed deposit for availing the credit card.

                                If I am eligible, intimate me, and process the application, if I'm not, cancel the Fixed deposit which was only in behalf for the credit card.

                                Right now I was in serious need of credit card, but I used some important funds for the credit card. If my application is not accepted, I will see this as a marketing gimmick played upon by SBI Employees who did not provide exact correct information and misguided me for only meeting their lead target of the month for their jobs.

                                Already emailed: [protected]@sbicard.com; [protected]@sbicard.com

                                I hope I would get a serious reply, I have already contacted most through most of the emails of the sbi card, and then even the facebook page. Still no reply yet.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Hello team,

                                My card is blocked without my knowledge and I would like to unblock it. I am not able to comminute to any of your customer care employees. I don't understand the reason for blockage. Please resolve the issue as soon as possible.
                                In any case please contact : [protected]


                                Regards,
                                Mareshwari sks
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                                  R
                                  R kamei
                                  from Gurgaon, Haryana
                                  Aug 5, 2016
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                                  Address: New Delhi, Delhi, 110022

                                  Respected sir

                                  Kindly changed my mobile number which was register with my account no-[protected], in the name of Mr. Rajesh kamei because the contact number which was register was not working anymore, Sir need to change my number therefore requesting you to kindly changed as soos as possible

                                  Pleased changed it to [protected] which is still working and will work always and will be with me always.

                                  Regards
                                  Rajesh kamei
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  I am himanshu chandrakar my account number is [protected] and atm card number is [protected] issue in August 2015 my branch is jagdalpur main branch so please resend new pin
                                  I had deducted rs. 270/- on account of online recharge of Tata sky for 04 times on 26/6 and 27/7/16 but no any refund has been initiated to my account. therefore a sum of Rs.1080/- may please be refunded to my account no. [protected] at the earliest please.
                                  SBI CARD charging Rs 2000 /- extra
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                                    raovinay
                                    from Mumbai, Maharashtra
                                    Aug 4, 2016
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                                    Address: Jaipur, Rajasthan, 11395

                                    I am complaining about bank. sbi branch jagatpura jaipur.branch code is 11395.i want to deposit money but the cashier refused to take it while she was playing game on her mobile and the manager also refused.they said me to go the sbi kiosk for deposits money.when i requested them they misbehave me and use their official power in wrong way.please act in this matter immediately.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    My PPO number is '[protected]' and retired on 30.06.2001. The deduction towards commutation Rs.2585.00 need to be restored from July 01 2016. May I request you to look in to this matter and early restoration of the same. Thanking you.

                                    R.Sampathkumaran
                                    Name vikas singh yadav
                                    mob [protected]
                                    dob[protected]
                                    registration no up si .. [protected]
                                    sir pls give me my du ref. No
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                                      Swapan1955
                                      from Port Blair, Andaman and Nicobar Islands
                                      Aug 4, 2016
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                                      Address: Kolkata, West Bengal, 700002
                                      Website: www.onlinesbi.com

                                      Can't login last 7 days. My next door neighbour is connected as or when required. I report to my b. T. Road branch, kolkata-700002 today. I tried from my branch and it connected easily. My a/c.# [protected]. I get it before seven days regularly. What is the cause behind it. But i am able to connect axis, bob and allahabad bank. Please solve the problem...
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      You cant login, is it related to SBI Internet Banking or SBI Card ?
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                                        Srilina
                                        from Delhi, Delhi
                                        Aug 3, 2016
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                                        Address: Mumbai City, Maharashtra
                                        Website: SBI Buddy

                                        Fraudulent Transaction
                                        Sir,
                                        Today I received a call from Mr. Rakesh Verma, manager, SBI Mumbai ( [protected]) for verification of my SBI account as my ATM card bearing 45** **** **** **00 was accidentally blocked. Unfortunately, I had forgotten my ATM and had got a new pin. Believing it to be true I gave my ATM card details only to have a transaction made of Rs 700/- to SBI Buddy Mumbai (photo attached). It raised my suspicion when another transaction of approx Rs. 28, 289 was being made (photo attached).
                                        Kindly refund my money and initiate action against SBI Buddy for allowing fraudulent transaction.
                                        I have now blocked my ATM card .

                                        Regards,
                                        Srilina Roy
                                        +4 photos
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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