Stayclassy.in — no order id/ order confirmation

Address:Faridabad, Haryana, 121001
Website:stayclassy.in

I recently a placed a order of a back cover and pop holder, amounts 269/-... I made my paymnt through upi then i got the payment successful email from razor pay... But till not i do not get the order id/order confirmation email from the site. Really pathetic service... I tried contacting customer care but no response... They just cheated there customer
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Payment ID = pay_DIAV8n2l9ffOmG
Order date = 15/09/2019
Order total =199/- Rs.
Payment method = debit card

I ordered 1 case and after successfully payment they showed on website as payment failed. But money is debited from my bank account.

Please solve issue.

TAran Virdi's [Complaint's author] reply, Sep 19, 2019
please dont post such sensitive details on this website ...i lost 4000 rupees through a fraud call ...claiming that he is from customer complaints, n will initiate a refund as my stayclassy product is out of stock ...plz be aware . be safe ... delete this post asap
The product i received was not that i ordered kindly changed this product
My product is not delivered, I am order this product before 9 days ago ..
But still not delivered my product ...
Please give my product in my address ...
I was order my mobile cover case before 3 days but i was unable to find details of this cover. i was order oppof3plus cover, oppoA71, oppoA57.
my payment was done and i didnot get any information of my product.
date of the order 23/09/19
my order was showing failed and payment was done.

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