| Website: streetstylestore.com |
So, again, second time, i ordered a footwear from SSS. It reached me in a week (appreciate this), but the product quality was disappointing. On the website, the material mentioned was leather but it was velvet with threads coming out, improper finishing in the design, etc. Again, i raised the ticket as contacting the customer support on the number provided is useless as no one answers your call. They asked me to share the pictures . as i was not getting any attachment
option with the already raised ticket, i created a new ticket, attached the pictures and in reference gave the ticket number.
Got an update on the ticket after a week saying they didn't receive any pictures . i wrote them in the ticket about my new ticket raised with attachments and even to sss.[protected]@gmail.com(even attached the pictures to this mail id) narrating the whole story and in response, they wrote ~
StreetStyle Support Team
Administrator
Posted On :[protected]
Hi
This is to inform you that we don't received any pictures from your end
you can attach the pictures with your mail
find the attachment option
do the needful
Thank you
SSS
...
I have sent the pictures on 11th may and then again on 30th may to sss.resolver.
Now, i dnt understanding where and to which mail address they want me to "do the needful" . Its been more than a month and i am tired of chasing them.
Hope, could get some help and relief through this platform
Thanks,
Vartika
Street Style Store customer support has been notified about the posted complaint.
Jun 29, 2017
Updated by VartikaKhare i have not received any communication yet from SSS regarding my complaint . infact, now i am not able to login to the site and when i am trying to reset the password then the page gives error.
SSS has the worst customer service with no regards for customers. i have wasted my money here!
I have been trying to order from the 3for999 item for so many days by having issue in the adress department n I have tried from other phones too but I can't do it pls do help bcuz I really wanted the products