[Resolved] Street Style Store — credit slip, contact, products

nupoora udas

from Pune, Maharashtra

Address:	New Delhi, Delhi, 110016
Website:	streetstylestore.com/index.php?controller=contact

I ordered from sss for a pair of black shoes and oxfords (Even though the pair of white shoes i got in the last order was disastrous) i had specifically mentioned the problem with white shoes while ordering and hoped for better products but, wham!

I placed the order on 21 sept and received it on 9th oct.
Both the shoes were crammed in a single package and hence were distorted.

The glue of the black shoes is already coming off so its life would be as good as the white ones i had ordered earlier. The oxfords finishing is pathetic. There are creases and the stitches are visible and the the design is lacy!!

I do not want to exchange it for any smaller size. Would have loved the money back but i would have settled for a different product.
Hence, i tried calling 5 times (No response). I raised a query with the problem in the "contact us section" and received a standard reply saying your order has been delivered and please contact us if there are any problem :|

My order id is id #2436127 and i would really appreciate quick action/response on this.

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Nov 17, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

Street Style Store Customer Care's response Hi,

We have arranged a pickup for your order, it will be done in 4-5 days.
Once the pickup is done and products are received in our warehouse, we'd initiate the refund for it.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Comments

Datu

After complaining too many times I still not received my order. The Street style store is fake, not a trust worthy site, and also consumer forum is also not helping.

Revert me back when i will get my money back...

nupoora udas

from Pune, Maharashtra

Hi,

It has been 7 days that the order was picked up, but I have not received any email or acknowledgement of the same.
This is getting worse :(

nupoora udas

from Pune, Maharashtra

Received a mail today for exchange???
I have never initiated exchange and it was confirmed on the phone that the refund will be provided??
Not once have I been able to reach the customer care.

nupoora udas's [Complaint's author] reply, Oct 23, 2018

Could someone please reach out to me???

Nupoora

from Pune, Maharashtra

I did not want a credit slip and this issue is not resolved!!!
Will someone reach out to me please?