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Street Style Store Complaints & Reviews

streetstylestore.com

3.7

Updated: Sep 2, 2025

Complaints 6014

Resolved

4288

Unresolved

1726

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Street Style Store reviews & complaints page 84

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Address: New Delhi, Delhi

Website: streetstylestore.com

I have made payment and i dont see Amd order placed amoumt rs 1899 got deducted from my card and i dont see any order placed...my money is gone..its been more than 5 days i am trying to contact customer support and unable to get any help. I tried to submit complaint using customer care number..it says ticket created and still no resolution. Kindly help me to get my money back. Bad customer support setup. I dont know whome to contact. Please help me to get my money back.

Sep 24, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Street Style Store Customer Care's response Hi,

Please share your registered Email id along with your transaction number at sss.[protected]@gmail.com so we can check whether we received any payment from you or not.

Thanks
SSS

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A

Akansha Patangia

from Kokrajhar, Assam

Aug 21, 2018

I have been trying to get in touch with the customer care regarding information of confirmation of my order (#2373406) but they neither answer the queries nor they provide numbers to contact them.. Really bad service

D

Digii Navadia

from Surat, Gujarat

Aug 24, 2018

I have Exchange my shoes and currier boy told my shoes delivery in just 24 hours but still no arrived yet its being 2 week instend of 24 hours please take steps as soon as n i alredy pay the money

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Address: Gurgaon, Haryana, 122002

My order id #2302875, ordered on 03/07/2018

I have order three tops but two of them was returned because the quality of the top was pathetic and also it was very losses for me even i have ordered small size, its being 1 month 17 days gone, i didn't receive any mail or call from street style store and if iam mailing them but i face the delivering issue, even customer care number is out of services.

So will you the team of sss will get back to me.
And do let me known when you will going to deliver my those two tops or give me some other option.
And also tell me how much i have to wait for the same.

Sep 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thanks
SSS

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I wanted to get a pair of flats exchanged and it’s been a month since i’ve put it in exchange but there is no response from their side.
Everytime i mail them, i get the same automated response that it will be picked up soon. Their customer care number isn’t working or they don’t pick it. It’s very irresponsible on their part. Please inform them about the same
My order id is #2348425
Thankyou!

Sep 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Street Style Store Customer Care's response Hi,

We are arranging the pickup for your this order, it would be done in 2-3 days. The pickup request could not be processed before due to some technical glitch. We are really sorry for the delay.

Thanks
SSS

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M

mahesh kennedy

from Chennai, Tamil Nadu

Aug 21, 2018

I ordered for two tshirts on the 15th of july.Its been nearly a month now and the product has not been delivered. I am not able to contact the customer care support regarding this issue, I already paid for it.So please take this issue into consideration.
STREET STYLE STORE CUSTOMER CARE SUCKS!!!

M

Mallika Jandara

from Gurgaon, Haryana

Aug 21, 2018

I received a wrong order as i order for white boots and got dark brown boots. i’m trying to call your customer care service line but none is picking it up. my order id is #2366317. please get this problem solved soon or else i have to take action about it

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Website: Streetstylestore.com

I already sent a exchange request to the sss for my shoes as its size is large for me. And the exchange request made on time which is according to the terms and regulations of sss. But now i can apply or check the same, they said "no exchange of this product". Why so??
I mailed them about this whole condition but they cant reply. Whats this behavior, i cant get it
Please make it fast for the same.
My product id - #2295242
Purva porwal

Sep 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Street Style Store Customer Care's response Hi,

We would request you to please send back to us your shipment yourself as we could not arrange a pickup in your area and collect the receiving of the shipment from the courier company, and same send the snapshot of the receiving slip then we will provide you credit note of Rs200. courier charges,
The address is-
735, C/O Mehar singh,
Goonga park marg, o.p somani tiles
showroom, Mundka village
110041 New Delhi

Thanks
SSS

Aug 24, 2018

Updated by Ayushi_jain Hi,
Pick up option is available in our area. We had gone through it earlier as well. So why would you not arrange the pickup in my area .
Thanks
Ayushi jain

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This site has the worst service ever!!! I had ordered 2 tops on 20th july 2018 of which estimated date of delivery was 10th august, then it delayed to 13th aug, then 18 and now they are saying 22 and when fortunately my call was received they are saying will take 1 more week. This is the pure example of poor management system. Please stop torturing us, if the product is not gonna delivered or if this will take 1 month more then plz initiate refund. This was my first and last time i ordered from thi site. Order id #2333506 already email a lot many times with full details.
Please do kindly look into the matter and solve it.

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Address: New Delhi, Delhi, 110062

Website: Streetstylestore.com

Order no 2313883!

Ordered on 9th july, have still not received it. Everytime i raise q wuery m answered by a comouter generated revert of our products are worth the wait!!

On being enquired on customer care via call - they keep on postponing the delivery date every few hours. I even told them that after 22nd august, i won’t be available in india for atleast a month n so ifbthey can deliver it before that or refund my amount. They dis not acknowledge that query at all.

Honestly being tired of so many follow ups!
Plz help!!

Oct 7, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Street Style Store Customer Care's response Hi,

This product is taking too much time in manufacturing so I am sending you this mail to enquire, if we can cancel the order and initiate the refund for the same.

It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Please acknowledge this mail so that I can initiate the refund asap.

Thanks
SSS

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D

Dolly Padwal

from Patiala, Punjab

Aug 21, 2018

I ordered products last 1 month ago ..the product not get delivered then sss team gave me credit note for money. I call on [protected] this no but the person is so illiterate. I asking him give me my order detail but he replied me same my word. When I said, I talk to your senior then he laugh.

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Website: streetstylestore.com

I did online shopping feom street style store... I checked out.. Nd payed via mobi wallet... The amount got deducted from my account yet my order isnt placed... It is still in my cart... Why... Either they must return my money or place my order and give me the product... Neither their tollfree customer care no. Works nor email id.. What to do? What do they expect from their customer to do..??? The products are still in my cart.. Even after paying... How to even ask for cancellation lr return when ther is no order placed.

+3 photos

Sep 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

Please share your registered Email id along with your registered contact number at sss.[protected]@gmail.com so we can check whether we have received any payment or not.

Thanks
SSS

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Order#2306141

I ordered three flats for rs999 offer, out of the three only one is correct delivery, one of it is wrong design and the other is defective.

Now the problem is that i have raised an issue on the site a couple of time and their status is updated as resolved without even a step against the problem. I haven't recieved any call from the team at all.
[case:335066] i have an incorrect item in my order, what can i do?

The worst service ever.

+1 photos

Sep 30, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

Please share the pictures of the products you received on sss.[protected]@gmail.com so we can proceed further.

Thanks
SSS

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I recieved my replacement order after almost after a month. But i'm terribly disappointed to say that the quality of the footwear in replacement is aweful. The size seems to be proper but the material is very cheap. The welcrow in one pair is of different size for left and right. I'm unable to wear them as they don't close properly and is loose.in other pair the fitting of left foot is loose compared to right. Again very uncomfortable to wear them. The third pair seems to still not be of the requested size even though it says it is 38.. I can exclude the third pair but the first 2 are not acceptable after spending ₹1000 on them.. And i can't ask for replacement as now there is a charge for that.. Very very sad and disappointed from sss.. I used to buy stuff from here quite often but now i'm hesitant.

Sep 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

Please share pictures of the product you received at sss.[protected]@gmail.com so we can proceed further.

Thanks
SSS

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Address: Ludhiana, Punjab, 141008

Please note i have placed my order on 26/07/2018. I am not getting my goods yet. Even they did not provide tracking number. Moreover, the customer care number given on their site, does not pass out your call to representative.
Afterwards, i checked out review of this website http://streetstylestore.com. all customers had same issue that these are cheaters. I paid may amount my amount in advance and dont get any response via email and phone. Please help.

Oct 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

As per our records this order is shipped and the tracking number is[protected].
You can track it at https://www.delhivery.com/

Thanks
SSS

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Address: 110016

While placing order i have made payment and the money (Rs 1899.00)got deducted from my account but i dont see order placed also no confirmation email. order items are still showed in my cart please help. Amount is debited and no order placed.

No proper customer support is there, its been 3 days now and no resolution. Such a bad experience. Please help to get my money back

+1 photos

Sep 26, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

Please share your transaction id or registered email id so we can check whether ant payment is received or not.

Thanks
SSS

Aug 24, 2018

Updated by pallavi khatri Registered email id is [protected]@yahoo.in

Aug 24, 2018

Updated by pallavi khatri Attached is the screen pic for transaction details in mobikwik.

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Address: Mumbai City, Maharashtra, 400080

Website: Streetstylestore

I have placed a order on 7th of august.i ordered two tshrts.but the order status is still showing preparation in progress.its been 10 days and there is no change in the irdee status.i want to know whether my product will be delivered or not.and want to know the order status .my oreder num is 2363315. Plzz provide me the information abou lt my order.

Sep 26, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thanks
SSS

Aug 24, 2018

Updated by jayshreey6 What nonsense is this..will my product be delivered or not..when will i get my product ..plzz deliver it fast

Aug 28, 2018

Updated by jayshreey6 No rply till now.will i get my product or not?

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Address: New Delhi, Delhi, 110064

Website: streetstylestore.com

It’s been a month i ordered 8 clothing item from street style store. They just send a mail after my query that your order is still in process. They have such a great collection but zero customer service no professionalism. I am glad i choose cash on delivery. The worst site.
Street style store team please revert how much time it will take now.
Looking forward for quick response

+4 photos

Sep 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thanks
SSS

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Website: Www.streetstylestore.com

This company has very poor delivery service. Its extremely disappointing that an order made two months ago still has no progress. There is no update about the delivery. The order is now stated as priority dispatch and still there in no progress. All the complaints registered have no response. If seevices like this continue, people wont show any intrest anymore. They lose faith.

Sep 30, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

We have canceled your order #2274472 as we were not able to deliver it in promised delivery time.

Thanks
SSS

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Address: Dibrugarh, Assam, 786003

Why am i not able to enter my pin code in address details. This problem is not letting me buy anything from your site. Kindly help me with my problem as soon as possible. When i click on pin code option i am unable to write anything. I want to buy some products from your site so resolve my problem soon if possible. Thank you. Hope i get a positive reply from the other side, i'll be waiting

Sep 29, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

There must be some technical glitch, please try again from a PC or laptop.

Thanks
SSS

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Address: Ahmedabad, Gujarat, 380015

Website: Street Style Store

Order id 2346201 i received the product very late and it was not at all up to the mark. The quality of the product is worse and also i got totally different products. I want my money back. From past few days i am writing emails to your help desk but getting no response. This is really very annoying. Very unhappy with the product and service. I need my refund or else i ll go to consumer court. Sss update me on my refund or else i have to take some strict actions.

Sep 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

The refund for your replacement order #2383684 is done from our site.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Address: 110016

Please change my delivery and shipping address
My current address is
E9/2 dolphin hill, vizag
Pin code 530014
Mobile no [protected]
After order i was received main and see address it was wrong deliver address and i tried mail and calls to sss but not reply please help me chang regarding address... Order no #2373309

+2 photos

Sep 29, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

Your address is already updated to E9/2 dolphin hill, Vizag
New E sec dolphins hill
Officers residential area
Visakhapatnam
Andhra Pradesh.

And your order is shipped too.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Address: New Delhi, Delhi

Website: www.streetstylestore.com

I had ordered 4 pairs of footwear to an address in gurgaon. After confirming my order i recieved an invoice on my email which had that same address in ‘delivery address’. But today i recieved an email saying order shipped and in that invoice the delivery address is set to an older address of mine in gujarat. Now they are delivering my package to gujarat from delhi whereas i live in gurgaon. I used their useless customer service system to message them about this but there was no response from their side. I don’t know how they can make such a mistake.
I have been ordering from here for past 3 years but never ordering again.

Sep 28, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Street Style Store Customer Care's response Hi,

Sorry for the inconvenience caused to you. We'll forward this feedback and would make sure such mistake never happens in future.

Thanks
SSS

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Address: Ahmedabad, Gujarat, 380015

I ordered 2 footwear (Order: 2346201), i received was wrong. But there was no response from their end. There is no customer care number. Therefore, i tried contacting them via email. Again, no response.

Saw multiple ads on instagram hence i tried contacting on their social media account, no guesses required, i got no response. Now i am stuck with unwanted footwear which i didn't order and i ended up paying for it!

And also i am unable to initiate an exchange. Please update about this as soon as possible.

+3 photos

Sep 16, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

We have initiated an exchange pickup request for both of your products.
The pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, we'll make your replacement order with correct products.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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Address: New Delhi, Delhi, 110018

Website: Www.streetstylestore.com

Hey, i am so pissed off of this website. I ordered a different set and received an entirety different product. The new product is not of my use. I knew that website does not deliver order at times so i ordered on cod but see now a different method to cheat. I am a student and each penny matters a lot. This ₹574 was a week’s pocket money. Please help. They have made a joke of it. They don’t reply or pick calls. The total is for ₹574. Please help

+2 photos

Sep 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2018

Street Style Store Customer Care's response Hi,

As per our telephonic conversation please share a picture of the invoice of your order with us over instagram so we can proceed further.

P.S. - Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thanks
SSS

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