[Resolved] Street Style Store — Neither received exchanged product or the credit balance of amount 1249/- that was paid by me | |||||
1)Online order was placed on 28Dec'15. Rcvd a Damaged product that too after followups, on 12Jan'16 after paying COD of Rs 1249/- 2)Requested an Exchange order or a Credit Slip facility online on 16Jan16. Pickup was completed on 28Jan'16 that too after several followups 3) Now my money has also gone, the product has also been taken by the Company and its been 12days that I am following up but there is no indication of the credit balance or the receipt of new exchanged product Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Feb 10, 2016 Street Style Store Customer Care's response Hi Chhavi, I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com Thanks Street Style Store Resolver Verified Support Feb 10, 2016 Street Style Store Customer Care's response Hi Anwesha, Sorry I took the wrong name by mistake. You'll get a call within 30 minutes. Thanks SSS | |||||
 11 Comments | |||||
Comments
Dear SSS Concern
I addressed you with a wrong name.. KIndly arrange another call back.. I may have received a call but as I was not aware of the expected phone no..I might have disconnected the call
Pls help by calling once again
Anwesha
I addressed you with a wrong name.. KIndly arrange another call back.. I may have received a call but as I was not aware of the expected phone no..I might have disconnected the call
Pls help by calling once again
Anwesha
Well I am arranging a callback for you Anwesha.
Yo may explain your concern and she'll resolve it to your convenience.
Thanks.
Yo may explain your concern and she'll resolve it to your convenience.
Thanks.
Thank You Neetu for the call response
As discussed, I will send you my online shopping requirements as I still cannot view my 1249/- credit slip on the site.
Kindly do the needful once I send the requirement over email
You have also confirmed the receipt of my test mail on your gmail ID where I will be placing the requirement
Rgds
Anwesha
As discussed, I will send you my online shopping requirements as I still cannot view my 1249/- credit slip on the site.
Kindly do the needful once I send the requirement over email
You have also confirmed the receipt of my test mail on your gmail ID where I will be placing the requirement
Rgds
Anwesha
Well this sounds perfect!
You may send the product name along with the size you need. It'll be resolved on priority.
You may send the product name along with the size you need. It'll be resolved on priority.
Neetu
Your Contact no. was not entertained yesterday and now even after 10am it is switched off..Mail has not been answered
Despite confirmation of having placed the order from your end came on 11thFeb, You have not been able to send the desired item ie "I am the World Tunic - Size : M" stating it went out of Stock which was revealed to me after I followed up with a gap of 7days.
On your advice, I have changed my choice and placed another order over Email keeping the same Subject. Neither have I received a confirmation yet nor did I see any order placement on the Site
Kindly close this
Your Contact no. was not entertained yesterday and now even after 10am it is switched off..Mail has not been answered
Despite confirmation of having placed the order from your end came on 11thFeb, You have not been able to send the desired item ie "I am the World Tunic - Size : M" stating it went out of Stock which was revealed to me after I followed up with a gap of 7days.
On your advice, I have changed my choice and placed another order over Email keeping the same Subject. Neither have I received a confirmation yet nor did I see any order placement on the Site
Kindly close this
Hi Anwesha,
Sorry for the inconvenience caused!
My executive Neetu Khanna will again call you within 15 minutes and shall resolve your case to your satisfaction.
For further assistance contact me on my email ID sss.[protected]@gmail.com
Thanks
Street Style Store Resolver
Sorry for the inconvenience caused!
My executive Neetu Khanna will again call you within 15 minutes and shall resolve your case to your satisfaction.
For further assistance contact me on my email ID sss.[protected]@gmail.com
Thanks
Street Style Store Resolver
Dear Neetu/SSS Resolver
BY when can I expect to receive the Order YPUIFZSFX
I rcvd an sms on 20Feb16 that the order has been rcvd at Book My Packets Processing Centre
Rgds
Anwesha
BY when can I expect to receive the Order YPUIFZSFX
I rcvd an sms on 20Feb16 that the order has been rcvd at Book My Packets Processing Centre
Rgds
Anwesha
Anwesha I have emailed you regarding the same on your email ID.
Your order is out for delivery and shall be delivered by today evening or tomorrow morning.
Regards,
Resolver
Your order is out for delivery and shall be delivered by today evening or tomorrow morning.
Regards,
Resolver
Been more than a month my product is not exchanged or returned
I had ordered a pair of shoes from street style store.com Its been more than a month and they still din exchange the product or returned the amount . They just send one automated mail everytime i mail them that's it. They don't even have a customer care number You guys have the worst service. I have put 2 out of 3 items for exchange which i have recieved around march.. but i haven't got my items back, the items have already picked up for exchange. I couldn't able to find my order details anywhere neither on the website nor on my email.. I didn't even get my money back.I don't have my order details.
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
I did not receive any call back uptil now.. Pls intervene..