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Street Style Store Complaints & Reviews

streetstylestore.com

3.7

Updated: May 10, 2026

Complaints 6020

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4288

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Website: streetstylestore.com

I had placed an order for 3 pairs of shoes with your website, the order number being 494543. The order was placed 2nd February 2016. The invoice is attached with this Email.

I have just recieved an SMS on my cell phone stating that the delivery of the order was unscuccessful due to "NO SERVICE". I had not recieved any call for the collection fo such delivery.

I would request you to look into the matter as the payment fot the purchase has already been made and request that the delivery be made again. I would also like to get a contact number for your office, as the number mentioned on your website does not seem to be available.

Since the order is to be delivered to a University, and has already been paid for, i'd like for the order delivered to the mail office in the University if i'm not available for a personal collection.

Another query is regarding the contact number provided, is it possible for me to change the contact number that has been provided in the order for the collection?

The number mentioned on your website is NEVER available and no one has resonded to any of the emails i sent to your helpdesk.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 19, 2016

Verified Support

Hi Neha,

Please accept my sincere apologies!

I have escalated the issue and delivery has been re-arranged.

Please mail me your alternate contact number or you may contact me on my email ID : sss.[protected]@gmail.com

I assure of early response there.

Thank you
Street Style Store Resolver

N

Neha S.

from Delhi, Delhi

Feb 19, 2016

I've emailed the alternate contact number to sss.[protected]@gmail.com

Street Style Store Customer Care

from Delhi, Delhi

Feb 20, 2016

Verified Support

I have received your mail and reverted on the same Neha!

Your case will be resolved to your satisfaction!

For further assistance you may continue the conversation on my email ID: sss.[protected]@gmail.com

Thank you
SSS Resolver

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Address: Mumbai City, Maharashtra, 400049

Website: www.streetstylestore.com

Hi.
So I just ordered a 1 or two items from sss. I want to know the tracking details and everything as I've already made an online payment to the store. There is no information given to me about the order tracking number, when will it reach me, etc. And after calling them numerous times, and reading these complaints from people who have bought stuff from here is scaring me a bit. How can I contact them and get a response?

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 19, 2016

Verified Support

Hi Vrienda,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

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Address: 411038

Dated:[protected]

Hello,

I have order a product from SSS, and one or two times the delivery boy called for delivering the package. Next time he called, we refused and told to CANCEL and return. And he was such a RUDE with a lady over a call, so rubbishly. He told "if you dont want the order what have you ordered such product". If this type of service will be provided by SSS it will go on a big LOSS.
Details of the Guy:
Name- unknown, Contact: [protected]

Thanks
Puneet Makode

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 19, 2016

Verified Support

Hi Puneet,

Please accept my sincere apologies!

I want to escalate the issue and want to get hold of such a person who doesn't respect our valuable customers.
It'd be very helpful if you can provide me your order ID or registered email ID so that I can track your order. Through that it'll be easy for us to know which courier partner is responsible for the misbehaviour.

I assure you of better services in the future. Such things won't be repeated in the future.

Expecting a helpful revert from you Puneet!

Thank you
Street Style Store Resolver

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Address: Mumbai City, Maharashtra

Website: streetstylestore.com

I had given my order 2 weeks ago and have just received conformation mail for the money, no details about my order.
pls send me my order details and date of delivery and introduce a product tracking system on your site...

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 18, 2016

Verified Support

Hi Bhavana,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

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Address: 500078

Website: streetstylestore.com

I ordered a pair of shoes from Street style store on 30-01-16. I paid through credit card. There is juat one phone number on the website which is busy all the time. The order was shipped to secunderabad on 5th feb. A company called always carrier is responsible for the delivery but they say its in no service zone. The delivery company is neither sending the shoes back to the company so that i get a refund nor delivering my product. The company is even not bothered that i havent received my product. I dont think that they are contacting the delivery company about it. My money is stuck. The company doesnt respond to my mails. Everytime i mail them a new ticket is generated and no further assistance is given.I have contacted indian consumer complaints forum, they just informed the company once, they are not bothered if my compaint was solved.

I request you to help me get the refund.

Order number : 485003
Awb number P[protected]

Street Style Store customer support has been notified about the posted complaint.

Feb 18, 2016

Updated by Shivani Agrawal Will you please respond to me?

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Street Style Store Customer Care

from Delhi, Delhi

Feb 18, 2016

Verified Support

Hi

I am arranging a callback for you from my NDR department. They'll resolve your case on priority. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

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Address: Chandigarh, Punjab, 160101

Website: streetstylestore.com

I ordered this pair of shoes ie.Order reference is URRMPZYCO on 24/12/2015. I received this product on 13/1/2016. This shoe was not fit to me. I wanted to return this shoes but they dont have such policy. Street Style Store exchange your product only for once, If again you are gettin any issue they will charge you 200Rs. I called to customer care but they have only one landline phone and you never gonna talk to their executives. I entered request to return this shoes, order picked up on 18/1/2016. In exchange of this I ordered two items that according to my first order price(Order Reference JVJFMQLHE) . 1).Silver steps - Shoe Size : 37 2). Love in time in blue - Size : S. Now its been month now they dint shipped my order. I am flodding their inbox but dint get any response from their side. Calling their so called number[protected] don't know why they have provided this number just for the sake to tell they have phone. What should i do know. Please help me out.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 17, 2016

Verified Support

Dear Customer,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

nooka monika's reply, Aug 21, 2017

U cheatersssssss arrange a call back for me, my order numb 1723584, updateeee as delivered on website I want to return ur footpath itens

B

bansal_p

from Chandigarh, Chandigarh

Feb 22, 2016

Today I got my one order out of two After more than two months ie. 1) Silver steps - Shoe Size :37. When I was wearing this footwear, it actually made me thunderstruck. For me this pair was like my two feet can fit into one single footwear. Please give me genuine solution. You are harassing me now. Help me out before I sue you.

B

bansal_p

from Chandigarh, Chandigarh

Feb 23, 2016

Yesterday I got my one order out of two After more than two months ie. 1) Silver steps - Shoe Size :37. When I was wearing this footwear, it actually made me thunderstruck. For me this pair was like my two feet can fit into one single footwear. Please give me genuine solution. You are harassing me now.

B

bansal_p

from Chandigarh, Chandigarh

Mar 21, 2016

I ordered dress Love in time blue ie.for 500 as it is mentioned in Following detail. I wanted to attach pdf but not able to attach dats y I just copy paste text. SSS guys are telling me that dress is for 700 coz i am going to replace dress (mentioned in their policy). This website is really blunder. Guys are reallyr harassing me. I am not going to play 200 extra charges. before that you have to pay for what I am going through harrasment. Please never purchase any product from their site. IT'S BEEN THREE MONTHS.

Street Style Store
03/4/2016
Invoice #IN542021
Tracking Number:
Billing & Delivery Address.
Pooja Bansal
G-9, 18-S, trantor software pvt ltd.,
It park, chandigarh
160101 chandigarh
India
[protected]
Chand?garh
Return Address :
735, C/O Mehar singh,
Goonga park marg, o.p somani bath fitting
warehouse, Mundka village
New Delhi
110041
Order Number:
550409
Order Date:
[protected]:49
Payment Method:
Replacem
ent Order
Rs 499
Carrier:
FedEx
Product / Reference Unit
Price (Tax
Excl.)
Discount Qty Total (Tax Excl.)
Love in time in blue - Size : S Rs 499 -- 1 Rs 499
Product Total Rs 499
Total Rs 499
Tax Detail Tax Rate Total Tax Excl COD Charge
Powered by TCPDF (www.tcpdf.org)
Street Style Store - 735, C/O Mehar singh, - Goonga park marg, o.p somani tails showroom, Mundka village - 110041 Delhi - India - Delhi

G

Gunn01

from Gurgaon, Haryana

Jun 7, 2016

1 Month ...i hvn't received order, asking and requesting them to cancel my order but not response from SSS.
pathetic customer services.Please refund my money.

S

Shamini Vivek

from Bengaluru, Karnataka

Mar 20, 2017

I have placed order with SSS order id: #1392952

Please have it dispatched at the earliest since i had to cancel my other 2 orders placed with you since you have delayed for more than 2 months in shipping the product.

No response from you people though we send emails.

Please send this order at the earliest otherwise i will raise complaint against you people at the consumer court for fooling the public & not sending products on time

Street Style Store Customer Care's response, Sep 16, 2017

Verified Support

Hi Shamini,

Greetings of the day,

This mail is regarding the order number 1392952, as per the status credit note is updated in ypour account which is valid for 1 year.
in future kindly share your concern on below mention email id.

[email protected]

Thanks & regards
sss

P

pratishtha ojha

from Delhi, Delhi

Jun 24, 2017

first you guys need to provide a proper size chart ..
two of my orders are still pending i have spent almost 1200 bucks for the order and even after pickup has been done i didn't receive my exchange product
order id:1520759
order id:1604348

Street Style Store Customer Care's response, Sep 16, 2017

Verified Support

Hi Pratishtha,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 07/2/2017.

in future kindly share your concern on below mention email id.

[email protected]

Thanks & regards
ssse s

D

DR4

from Delhi, Delhi

Sep 4, 2017

I have ordered 3 Tops from this site on 26th August 2017 and also paid advance but till date no update on same. Can SSS please response or I will raise a complaint at consumer court against you.

TAKE IMMEDIATE ACTION PLEASE.

My order ID is 1744338

Street Style Store Customer Care's response, Sep 16, 2017

Verified Support

Hi Renu,

Greetings of the day,

This mail is regarding your order number 1744338, as you order is still pending, I really apologise for the inconvenience caused by SSS, We marked it on priority basis and try to dispatch the product as soon as possible.
in future kindly share your concern on below mention email id.

[email protected]

Thanks & regards
sss

S

Sampurna Isaac

from Hyderabad, Telangana

Oct 4, 2017

I have received order 3 tops under order#1795483 and material of all the three tops is not good and top of it I have received one incorrect product iteam# 26532 and it's not of my size its just waste of money, daily am mailing you trying to a call u on Ur number I I'm not able to reach a any exicutive so requestcorrect product give ma right one with correct size..

Can reach me at [protected]@gmail.com
[protected]

U

Urja Jha

from Kichha, Uttarakhand

Oct 18, 2017

Hello sir,

I had ordered few products from street style store on 27th September 2017, and the estimated date for the order delivery was 18th of October. I haven’t received my order yet and in the mean time I haven’t received any information about the shipment of my order neither through email nor do through text message.
The Account which I Hold of SSS, there as well is no information about my order, it’s still showing as payment accepted. There is no tracking number nothing provided.
I was expecting my order to be delivered whole day but I didn’t received it. I had ordered for the Diwali but I guess I won’t get it for Diwali anyway.
I had mailed and made complaint everyway possible for my order but haven’t received a single response from your team.
I don’t have any idea where my order is..
I am frustrated with the poor service of SSS.
What am I suppose to do now..!

There is no proper customer care service, no contact number..
where will a customer Go and what will a customer do if this is the condition of SSS..
The last option is to report a complaint against SSS

Hope u provide me the proper information and resolution .. I want my order to be delivered soon.

Here I am sharing my information regarding the order and plz do check attachment as well.

Name- Urja Jha
Order No. - #1807491
Date of order- 27/09/2017
Total amount paid- Rs.1993/-

Thanx in advance

Urja Jha

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi,

I ordered one item order DMKYDPPD signature sneaker size : 38.
The item that is shipped is entirely different from what i ordered.
These are some long boots.
I had made the payment already and now when I am trying to contact on your no, its never answered or it it is always busy.(tried your no around 100 time in last 5 days but no response at all)
I am sorry to say you have very poor delivery and customer service.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 17, 2016

Verified Support

Hi Trapti,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

T

trasin

from Gurgaon, Haryana

Feb 17, 2016

One person called me and told me i need to share the picture of the shoes I received on the email I'd tha t he will send. But there is no mail again. Anyways I am attaching the picture right here. KINDLY REVERT FOR THE SAME ? Also I tried the no as we'll but no response once again..

Street Style Store Customer Care

from Delhi, Delhi

Feb 17, 2016

Verified Support

Hey Trapti,

As I see your replacement order has been made. Order ID is #512826.

This shall be shipped by today evening.

We wish to deliver the exchange order at the earliest.

Thanks
Street Style Store Resolver

V

Virali Vyas

from Mumbai, Maharashtra

Jun 15, 2016

Replacement order issue

I made a replacement order of my white casual shoes more then 10days ago. I have not been received the order yet, nor iam able to track my product ..I have sent emails also..no response...

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Address: 249401

Website: Street style store

My ticket id is 190872 n my order no is 454193 its being more than 21 days i havent received my order n i didnt get any response from your side. I need it urgently n i want a response from your side asap.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Kartika,

Please accept my sincere apologies!

I would like to inform you that order will be shipped today only.

You will be able to track it tomorrow onwards.

Thanks
Street Style Store Resolver

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Address: Pune, Maharashtra

Hi,
I received my order today of three sandals, all three of them though are appropriate to sizes but they are big blunder to wear, they are not at all comfortable to wear, so many laces they have, all weak ones and not durable. Also I am not at all satisfied with their look as compared to what I had expected after having it seen on your website before placing the order. The order no. Is 484017 .I have already mailed them about the issue but till now no response has been received.
I request you to please let me know how can I return those sandals and can get my money refunded. Also if return is not allowed, please allow me to at least to exchange them for some other sandals available on your website because I am not at all interested in buying these. In worst case, if refund of money is not possible, at least give me credits on your site only that can be used later for shopping later from your store but please do something. Please contact me at [protected].

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Purnima,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

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Address: New Delhi, Delhi

Website: Streetstylestore.com

The order id is attached in the picture. It was ordered on Jan 15. Has not been delivered yet. They do not pick up the calls. Payment was made through card.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 17, 2016

Verified Support

Hi Shreesha,

As I see your order with ID #455122 has already been shipped but was not delivered to you as it is stuck with the courier company due to some unknown reason.

I have escalated the issue and it'll be delivered to you in next 24- 48 hours.

Please accept my sincere apologies!

For further assistance contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi,
I had placed an order of three shoes from Street Stlyle store on 28th December 2015 and had received the shoes in the first week of january 2016. As these were of incorrect size, I placed and exchange request ON 3rd January 2016. It has been 45 days but I have not as of yet received the exchanged goods. After a lot of following up and a zillion mails they picked up the shoes to be exchanged on 2nd Febuary 2016. But it has been 14 days after that and I have still not received the exchanged shoes. Also they are now not responding to email queries either and their phone is always unreachable. I am at the end of my tether with them. They have horribly lousy customer care. I will never make the mistake of shopping with them. If they do not have the caliber to run a e-commerce site effectively, their license to do business should be withdrawn because they are just harassing customers

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Anjali,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I had orderd 2 pairs of shoes from Street Style Store. They have promised a free exchange for the first time on their website. after writing multiple mails there is still nobody here to replace the product. Their customer care numbers are busy for the entire day. They are now asking me to send across the courier by myself by paying Rs. 200. Total cheaters. There is no response from them now. Neither there is any response from FedEx who keeps promising of coming and collecting parcels every evening.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Shah,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

FedEx Customer Care

from Mumbai, Maharashtra

Feb 17, 2016

Dear Shah Amisha,

We apologize for the inconvenience caused. Please share your contact details with us and our team will get in touch with you.

Regards,
FedEx Express

B

Bizi Pukhrambam

May 27, 2016

payment made but order is not confirmed

I have done the payment..but after the payment it was not redirected. i mailed them but reply does not come.and contact no is also not mentioned there. How can i confirm the order or contact them...or i want my money back

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Address: Faridabad, Haryana, 121001

I have ordered a black seqin embroidery dress, it was cash on delivery but it was a long time n I didn't get this yet... My question is this if I have paid for this then also it happened? Why m not receiving this dress ...

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Rihu,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

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Address: New Delhi, Delhi, 110088

Website: www.streetstylestore.com

I placed an order(NPXWTEMEB) for 3 sandles at 999 with COD on 5th Jan 2016. They split my order into 2(NPXWTEMEB and DLKKKWVZO). I received 2 out 3 products on 5th Feb 2016, for which I paid 1050(includes COD charges). 1 of the products received was of poor quality so I raised an exchange request. The other sandle is still undelivered. For the third sandle the courier company says I need to pay the COD amount again as SSS didn't update them that the entire amount has been paid with previous partial order. When I try to contact them their customer care number is unreachable and over the mail they just apologize with no information about my order. I got one of their executive Aisha's number. I tried to contact her. She ensured I would receive my order by 12th Feb 2016. But only false promises. So I am left with only 1 wearable sandle, 1 cheap quality sandle and 1 sandle is stuck with courier company because SSS executives are so lazy to drop a mail to courier company that COD amount need not be charged again. Highly disappointed.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Shradhha,

Please accept my sincere apologies!

I have escalated the matter and I assure you that you do not need to pay anything at the time of delivery for 3rd product.

Apart from that I would like to inform you that your exchange has already been initiated for the low quality product that you received.

For further assistance contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

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Address: New Delhi, Delhi, 110006

Website: streetstylestore.com

I had ordered 2 dresses from streetstyle store.Both the dresses were of extremely cheap quality.They provided a reverse pickup for 1 of the dresses.however didn't refund the money.I mailed them several times for the refund and exchange of my 2nd dress.However they havent replied.They never pick up their customer care no and dont reply to Emails either.ITS A FRAUD COMPANY .However they keep updating the site every few days.basically they are running the site but not refunding the money.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Shaina,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

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Address: New Delhi, Delhi, 110088

Website: Street style store

I had placed an order on 21st Dec 2015 for sandals on this site for which I got delivery on 25 Jan 2016 as per their policy they need 21 days for delivery but actually they took whole month..Now I had submitted the exchange request on 30 Jan 2016 but today is 15 Feb and no one came yet for exchange. I have drop one mail on their help desk and in reply they just apologize but didn't mentioned my order status.My amount was already deducted on 21 Dec 2015. Please advise how can I take my money back

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Taruna,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

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Address: Bangalore, Karnataka, 560095

Website: streetstylestore.freshdesk.com/support/discussions

It's been approx 1.5 month from the date of purchase, I got neither the product nor my money back. I have been writing mails and mails but their helpdesk is not responding. So I tried calling them it's always busy or ring in exchange.
Detail of purchase as a bill is attached in the image.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Hi Ashita,

Your case is resolved now.

As I track your order, it has been delivered to you today only.

For further assistance contact me on my email ID sss.[protected]@gmail.com

Note : If your case is resolved to your satisfaction then I request to mark this complaint as resolved.

Thanks
Street Style Store Resolver

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Address: Pune, Maharashtra

Hi had place order on 6th Feb of 999 the payment is done by credit card I had call many times the number is always busy nd I don't have any updates of my order that when I will received it ant secondly I placed one more order on 12 Feb of 899 by cash on delivery I got the update on 13Feb that the order is shipped

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Street Style Store Customer Care

from Delhi, Delhi

Feb 15, 2016

Verified Support

Dear Customer,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

I ordered a pair of shoes (order no. YKVVVBPRG) on 11/21/2015. In placing this order a credit voucher worth Rs. 450 received from a previous return was utilized. It has been many months and yet there is no trace of my order. I have written countless mails. Every time someone called "Janpreet " sends me pointless email that goes like this

Hi,

We are sorry for the trouble you had regarding the order #359017 and 408619. We’d like to inform you that depending on availability of products and volume of your order we take about 5-6 working days to dispatch the order from our warehouse.

Delivery time may vary depending upon the shipping address. we are very sorry to hear that your concerns were not addressed and would love the opportunity to help. We will make every effort to assist you in this matter.

One last thing I want to say is whole team are always around to reply to your emails. Whenever you need any assistance please email it to us we’’ get back to you with in few hours.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Needless to say this email is just full of lies and they never deliver. Now I am exasperated. I no longer want my order and just want the Rs. 450 that belong to me back.

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 15, 2016

Verified Support

Hi Sarbani,

I have escalated the case and will get back to you in an hour after confirming the reason for all the delay in your order.

I have emailed you from my personal ID. Please check your inbox.

I assure you your case will be resolved to your satisfaction.

Please accept my sincere apologies!

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Feb 15, 2016

Verified Support

Hey Sarbani,

Your order will be dispatched today itself and you'll receive the tracking link by today evening.

Have a great day ahead!

S

SP_999

from Kanpur, Uttar Pradesh

Feb 15, 2016

I do not think you people can be trusted. You are cheats! Numerous people here have complained that after repeated reminders when you finally delivered the order, the products were far from satisfactory. So these people had to initiate returns and again they had to face the same careless attitude. You guys are trapping people. Now I have wasted enough time on you. I shall accept this order only if you send me pictures of it first so that I can be satisfied that you are sending what I had ordered. I do not want to find out after paying and unpacking the shoes that they are not what I was expecting. It goes without saying that I am not going to repeat my mistake of shopping from your site ever again. I have learnt my lesson and have learnt it well!

Street Style Store Customer Care

from Delhi, Delhi

Feb 16, 2016

Verified Support

Sarbani that's not possible for me to arrange the pictures now as the order has already been shipped yesterday.

No need to worry though, if you do not like the product in any case, you may contact me on my email ID sss.[protected]@gmail.com

I request you not to declare us cheats or frauds as we do deliver the products against every penny taken from our valuable customers.

Yes I do understand that we lack in our services but we are already working on it and improving with every passing day.

I assure you of better services in the future!

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Address: New Delhi, Delhi, 110088

Website: streetstylestore.com

Hi,

Please look into this matter. I purchased shoes from this website and they have delivered wrong size and now no one is coming to replace it . no one is answering call and replying over the email. There email id is [protected]@streetstylestore.com and contact no mentioned on website is[protected]

ORDER NUMBER-PMEVOEJAO

EMAIL [protected]@gmail.com

Street Style Store customer support has been notified about the posted complaint.

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Street Style Store Customer Care

from Delhi, Delhi

Feb 15, 2016

Verified Support

Hi Manisha,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

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