Street Style Store Complaints & Reviews

My contact numbet [protected] or my mother's is [protected] as I go to college please contact my mother for more informations

My contact no is [protected].you can contact my mother [protected] for more informations on workingdays as I go to college and my mobile phone will be off during college hours.

Hi Danny,

I would like to inform you that we are dispatching your order and it shall be delivered to you in 3-4 days.

Please accept my sincere apologies!

Thanks
Street Style Store Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

non delivery - fraud site

I have placed my order on 3-March and till date i haven't receive my order. There is no contact number, tracking id on the site along with this their email is also invalid. Now, i want my money to be refunded. Can anyone help??

Hi Agriya,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Niru,

Please accept my sincere apologies!

I have already reverted on your email from my ID.
Please check your inbox.

Thank you
Street Style Store Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Pri,

Please accept my sincere apologies!

I am arranging a call for you. My executive will call you within 24 hours.

If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
SSS Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Parvesh,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

Hey Pravesh,

I would like to inform you that your order was shipped yesterday.

You may log in to your account and see the order status in My Orders tab.

The tracking link is given there.

We wish to deliver it at the earliest.

Thanks
SSS Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

no delivery of product when is payment is already done

my order id is IVQGGEHUN i had given my order for exchange of size still my product is not delivered to me and the customer care service of the site are also not replying to my any mail.

Hi Rita,

I am arranging a call for you and my exchange department will call you within 24 hours.

They shall resolve your case to your satisfaction.

Thanks
SSS Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Shruthi,

We have shipped your order already but it was not delivered to you as you refused to accept the delivery.

We have informed the courier company and re-arranged the delivery of your order.

Thanks
SSS Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Shifali,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Y If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

REfund
Inbox
x
surbhi kumar

Feb 25 (5 days ago)

to Street
Team,

This is heights, i have been chasing you guys since september and the issue has not yet been resolved.

I humbly request you to return my money.

I have cancelled all the outstanding orders on your site.

I no forward look to shop from your site
Karan Bhatia

Feb 26 (4 days ago)

to me
Hi surbhi kumar,

A quick update on your query, please confirm about which order you are asking.

Kindly confirm us, waiting for your revert.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com


212354
surbhi kumar

Feb 26 (4 days ago)

to Karan
I am talking about this order!
Voucher was given against this order and then i again placed order in september and used this voucher. But that order was never delivered and i finally had to cancel it.

Now can you please refund money in bank account because i am tired of explaining it again and again.

So i request you to please take action against this ASAP now.

Inline image 1
surbhi kumar

7:22 AM (9 minutes ago)

to Karan
Karan,

Can you please update me on this?

Click here to Reply or Forward
1.34 GB (8%) of 15 GB used
Manage
Terms - Privacy
Last account activity: 43 minutes ago
Details

i need my refund of 1499rs ASAP.


Regarding order status
I

12/11/15

to Himanshu, Street
Hi Team,

I placed an order on 1st june and since i was not satisfied with product quality, return request was raised and 1499 amount that i had paid was refunded as coupon.

I again placed order on 3rd of september for Graceful Carole-white - Shoe Size : 37 and Meet the countrygirl - Shoe Size : 3.

Total amount was 1499 and i had used my coupon that was provided to me as a refund of order placed on 1st june.

Firstly it's 11th december and if i am not wrong its more than 3 months that i have placed order.

No information on delivery of my order as of yet and on top of that it says tha i have to pay 1000rs on delivery.

hahahaha!

I know it will not be new for you to receive such mails from customers about flaw in your service.

I have been chasing for my order quite since long and request you to please correct delivery amount to 50 as i have already paid for the order . I have used the coupon that you guys have provided me.


Request to please take action on it ASAP.

Regards,
Surbhi
Pooja Seth

12/11/15

to me
Hi surbhi kumar,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com
162658
surbhi kumar

12/14/15

to Pooja
Hi Pooja,

Thanks for your mail but i would like to bring to your knowledge that this is not the first time that i have received your apology mail.
I have received mails with same context as above from your counterparts before .
Also if you had time to read my mail that i had sent, could you please clear my query regarding the amount that i have to pay if at all the order gets delivered?

Many Thanks,
Surbhi
surbhi kumar

12/29/15

to Pooja
Hi Team,

I jus checked my street style account and found that i had cancel option, soi have canceled my order now.

Could you please confirm how are you going to refund the amount, the outstanding amount is 1499rs as mentioned in my previous mails,

Request you to please take action on this ASAP.
surbhi kumar

12/29/15

to Pooja
FYI, the voucher that i had used :

Inline image 1
surbhi kumar

12/29/15

to Street
Hi Team,

Could you please check below mail trail and respond?

I need my refund ASAP.
surbhi kumar

Jan 5

to Street
Hi Team,

I request you to reply to this mail now!
surbhi kumar

Jan 6

to Street
Hi Team,

I have been chasing you guys since a long time now. I request you to please respond back.
Don't force me to file a case against you!

Many Thanks,
Surbhi
surbhi kumar

Jan 7

to Himanshu, Street
Hi Team,

I request you to please reply to my mail.

Regards,
Surbhi
surbhi kumar

Jan 13

to Himanshu, Street
Hello Street Style Store Team,

This is the heights of your ridiculous services - no updates, no replies. Now you guys either send me the product OR refund the amount in my Bank Account Or you are gonna face some legal actions by next week.

Thanks,
Surbhi
surbhi kumar

Jan 14

to Himanshu, Street
Hi Team,

This is the last reminder from my end for you guys to respond.
I will take legal action now if today also i don't hear back from you guys.

Thanks,
Surbhi
Sagar Chaudhary

Jan 20

to me
Hi surbhi kumar,

This is to inform you that you can use the same credit note we extend the validity of the same till 29/2/2016.The credit note code is #178316_1499.You can use it as before.

Thanks

On Thu, 14 Jan at 2:25 PM, surbhi kumar wrote:
Hi Team,

Thanks,
Surbhi


162658
surbhi kumar

Jan 20

to Street
Hi Team,

I want refund back in my bank account now. sending a credit not won't suffice!

Regards,
Surbhi
Sagar Chaudhary

Jan 20

to me
Hi surbhi kumar,

This is to inform you that we do not refund policy.

Thanks

On Wed, 20 Jan at 6:43 PM, surbhi kumar wrote:
Hi Team,

Regards,
Surbhi

162658
surbhi kumar

Jan 20

to Sagar
oh well, then you should follow same policy for every customers. I know few customers who placed order with you guys and you have refunded back in their bank account!
surbhi kumar

Jan 21

to nancy
Hi Nancy,

Very Good morning!

Hope you can help me with below mail trail.

Regards,
Surbhi
surbhi kumar

Jan 21

to Nancy, Street, Himanshu
Hi Team,

Can anyone reply back? I need the refund in my bank account. It's been more than 4 months now that i had placed order.
I request you to please take action on this.

Regards,
Surbhi
surbhi kumar

Jan 22

to Nancy, Street, Himanshu
Team,

I request you to please initiate refund request for amount 1499 INR to my bank account.

Regards,
Surbhi
surbhi kumar

Jan 28

to Nancy, Street, Himanshu
Hi Team,

I request you all to please reply to my numerous mails that i have sent.

Thanks,
Surbhi
surbhi kumar

Feb 1

to Sagar
Hi Sagar,

Could you please help me with below?

Inline image 1
surbhi kumar

Feb 3

to Street, Himanshu, Nancy
Hi Team,

Can you please help me with below?

Regards,
Surbhi
Abhishek Nayar

Feb 5

to me
Hi surbhi kumar,

As per your request we have increased the validity of the credit note #178316_1499 upto 4 months!

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com


162658
surbhi kumar

Feb 5

to Abhishek
Hi,

I am not able to use it?

Inline image 1


Regards,
Surbhi
Abhishek Nayar

Feb 5

to me
Hi surbhi kumar,

As per your request, this is to inform you that due to some technical error that haven't work. Please try after 24 hours.

In the meantime, visit our website to check what’s new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com


162658
surbhi kumar

Feb 9

to Abhishek
Hi,

I tried again today and it's still not working. Firstly i had to wait 3 months for you guys to reply and now i think it will again take you guys few months to sort this issue?


Inline image 1

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

order not placed after pre payment.

Very bad experience. Even after deduction of rs.999 from my account, the order was not placed.

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

HI SImran,

Please accept my sincere apologies!

I am arranging a callback for you and my executive will resolve your case on priority.

For further assistance contact me on my email ID sss.[protected]@gmail.com

Thanks
SSS Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Karen,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

You really think after being treated like this .i.e. you people never bothered to dispatch my order for 4 weeks, no one had the decency to respond to my emails or compensate me for your deficient services, you really think i'm going to be patient and kind and the time to email you all the requisite details !!!

do you really run a business of fooling customers?????


Unless you deliver my order for free, or compensate for you highly deficient and dis respectful services, don't bother !!

Please ensure I am NEVER shopping on your website again and i will ensure everyone gets to know about your rubbish services and that no one ever is fooled to shop on your website again!!!

I apologize for all the delay Karen but I won't be bale to help you out without getting the order details from you.

I assure you your case will be resolved to your satisfaction!

Order Number:
476713

Order Reference
XDREYUIFJ

Karen we shipped your order on 23rd Feb but as per courier company "Consignee refused to accept the delivery"

Please let us know the reason behind the refusal so that we can proceed further accordingly.

Thanks
SSS

I'm reiterating what I have already stated :

I placed the order on JANUARY 26, 2016

I followed up on FEBRUARY 16, 2016 for the status of my order which was still 'preparation in progress' on the said date.

I checked pursuant to my follow up, the status of my order was ONLY CHANGED from 'preparation in progress' to 'URGENT DISPATCH'

AND THIS 'URGENT DISPATCH' WAS ACTUALLY DISPATCHED AFTER ANOTHER WEEK .I.E. ON FEBRUARY 23, 2016.

and in this interim, NO ONE BOTHERED TO RESPOND TO MY EMAILS EXPLAINING WHY IT TOOK ONE MONTH TO DISPATCH A ORDER !!!

OVER AND ABOVE, YOU EXPECT ME TO QUIETLY ACCEPT SUCH A DEFICIENT ORDER AND PAY THE ENTIRE AMOUNT OF 1050 INCLUDING CASH ON DELIVERY !!!

Do you really think the customer is at your mercy and will quietly accept and pay full amount, to your delayed order and lack of response in spite of writing emails upon emails.

Also is it my problem that you people do not understand the meaning o[censored]rgent DISPATCH . you people change the status to URGENT DISPATCH on 17 Feb and then ship it after one week that is on 23 FEB !!!

PLEASE DONT MAKE THIS LOOK LIKE THIS IS MY FAULT!!! ACCEPT YOUR DEFICIENCY AND IMPROVE YOUR SERVICES!!!

Attached is a screen shot, to substantiate everything that I have stated above. Also, for reference of all future consumers, so that the same hassle is not faced by any of them

Thanks for the feedback and I assure of better services in the future!

I would like to inform you that your order was not confirmed and remained in preparation in progress as you did not confirm it by calling on our toll-free number while placing it or may be there was some technical glitch that resulted in non-confirmation of your order.

Please accept my sincere apologies!

Thanks
SSS Resolver

Hi,

You can check my call records on 26 January 2016, I immediately gave a missed call and confirmed my order!

If you want I can retrieve my call records of the said day and send it to you.

Please be rest assured that there will be NO FUTURE transactions from me on this absolutely rubbish website!

And thank you for your unsuccessful attempt to try and put the blame on the consumer instead of accepting the fact that you people are highly unprofessional and inefficient .

PLEASE BE REST ASSURED THAT YOU WILL NO LONGER RECEIVE ANY ORDER FROM ME AND WILL ENSURE I SPREAD THIS WORD AMONG MY FRIENDS AND FAMILY TO STOP SHOPPING ON THIS WEBSITE, JUST IN CASE THEY DO!!!

Also, you haven't given your 'excuse', of why an 'urgent dispatch' updated on your system on 17 Feb, instead of being dispatched ASAP ( which is the actual meaning o[censored]rgent dispatch)was STILL dispatched after a delay of another week!!!

Stop wasting your time in justifying what is clearly a fault on your part and start improving your services, if you do not want to waste any more customers!!!

Hi Karen,

Thanks for your feedback.

Our sincere apologies for the past,

We are working on our grey parts to be a perfect e-commerce.

I assure you of good quality products and timely delivery in future.

Regards,
Street Style Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

I faced a similar issue and in my case I placed an order on Jan 26, 2016 and have still not received it! They do not respond to emails either . I followed up on 16 Feb after which they changed the status of my order to Urgent dispatch on 17 feb . I haven't received my order after one week of their so called 'urgent dispatch' . They need to first understand the meaning o[censored]rgent I guess.

Imagine waiting for one month for an order of just 2 pair of shoes!!!

Hi Chitra,

To be honest, we also don't like our customers to be waiting for the orders. We are a start up and have got our own manufacturing so, we are sort of struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Customers do compare us with giants like amazon, flipkart and so but there is lot of inputs and labour to be done to become a full fledged one.

We state that we shall be producing best quality at a very cheap rate. Our designs are attractive and we are working on our grey parts to be a perfect e-commerce.

I assure you of good quality products and timely delivery.

Please accept my sincere apologies!

Thanks
Street Style Store Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Doris,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Nithya,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Fraud store

Hi Keets,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Hi Simran,

Please accept my sincere apologies!

I would like to inform you that we are dispatching your order #483206 today itself. It'll be delivered to you in next 3-4 days.

Your other order with ID #504214 is still pending ad shall be shipped within a week.

Thanks
Street Style Store Resolver

For further assistance contact me on my email ID sss.[protected]@gmail.com

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

no reply from the store

i ordered a shoe from this site the shoe which i ordered is not the same i got and when i sent email to exchange its now more than 2 weeks they are not replying

Exchanged order not received

I ordered two pairs of footwears than i sent them back bcz i was wanting one bigger size.i have received one exchanged pair but still waiting for another pair.call is not connecting.plz reply

Hi Simran,

I have informed you over your email ID that your order will be dispatched today in the evening.

In case you do not receive it in 3-4 days you may contact me again on my email ID: sss.[protected]@gmail.com

Thanks
SSS Resolver

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

Dear Customer,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
Street Style Store Resolve

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.