[Resolved] Street Style Store — Poor quality product - return denied | |||
I ordered a combo product of 3 footwear for 999. It got delivered to me yesterday, and quality and fit of the product is very poor, not at all as it was showcased on the street style store website. I want to return the product and get a credit note for the same, but it turns out the return facility is not available (Weird!) only exchange is possible. Can anybody help me out if they have gone through the same problem and have been denied return. Was this information helpful? | |||
Jul 10, 2017 Complaint marked as Resolved Sent a mail to [email protected]
and followed on their mail thread thereafter.
It was quite a lengthy back and forth process.
But eventually it got the credit note. Street Style Store customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi,
Can you provide me a number where i can contact SSS. The contact number on the website always gets a busy tone. Its regarding the credit slip i have been issued which is of a lesser amount than the products that were returned.
I had opened the box and shown all the products to the delivery guy from gojavas (i don't know why they do not write details on the credit slip even after requesting they do not). Now i have a return slip and nothing but a request number on it.
Can you provide me a number where i can contact SSS. The contact number on the website always gets a busy tone. Its regarding the credit slip i have been issued which is of a lesser amount than the products that were returned.
I had opened the box and shown all the products to the delivery guy from gojavas (i don't know why they do not write details on the credit slip even after requesting they do not). Now i have a return slip and nothing but a request number on it.
Hi Juhi,
Do not worry, I have forwarded the order details to the concerned team and they will update the amount of your credit note to 999/- within 2 hours.
Do not worry, I have forwarded the order details to the concerned team and they will update the amount of your credit note to 999/- within 2 hours.
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206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
Please accept my sincere apologies.
Kindly share your order details with me at my E-mail ID: sss.[protected]@gmail.com and I will resolve your issue to your satisfaction.
Thank you
SSS Resolver
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