Street Style Store Complaints & Reviews

I had ordered 3 pair of footwear on may 11, 2016 for the delivery of which i got a call from a delivery boy ([protected]) on 6 june 2016 (There was no intimation of delivery). As i had missed the call from him, i called him the next the and the delivery boy promised to deliver it on the next day. Since then, on the actual day, his phone is either switched off or not reachable. Once a lady picked up and said that the guy is not around and would arrange a call back, which never happened. I was anyway not expecting that. The next day i again called on that number and the delivery boy again promised to deliver by package on the next day. And he failed to do that again. Its 11 today and i have still not received my package. There is no way i can contact anyone to take the status or complaint. Very unprofessional and misleading.

I raised a request to replace the shoes i received for a bigger size and its been more than 12 days or so and nobody has picked up the parcel yet. When i mailed them regarding this, they are asking me to courier it on my own and that they would give me a refund of rs 200/-.
When i raised further concerns regarding this they have stopped replying to my mails. Worst of all they don't even have a customer care number. So how can you trust a vendor like this. Already my money is at stake and they expect me to spend more on returning the product.

I would expect them to at least pickup the order and give me the replace now. I wish serious actions could be taken against vendors like this and they should not even be allowed to run a website when there isn't appropriate details.

Date of incident = 05/09/2016
Order id = #682387

Dear sir
i have requested a exchange request 1st time and your worker didn't understood my point and canceled my request himself...
then i contacted you by the email and arranged the request again.. and the invoice which i got is showing an amount payable of rupees 200...
why should i pay when there is not my fault.. i am sorry but your service is 3rd class... i am not going to pay any additional amount because its not my fault its pickup workers fault that he canceled my request himself.. . i have returned my parcel only once.. and i want my product safe and secure positively... i also want to talk to your executive.. you haven't provided any phone details on the website.. what the bad service... if you wont solve my problem you will simply loose you customer and loose your goodwill too.. i have mailed you many times but you didn't solve my problem.. email is working nothing good for me .. improve your email assessment and i want to you povide me your contact number righg a way i want to talk to you as i have not been accessed and you are not solving any of my problem inspite i have mailed many many times.. its very disappointing.. i will not pay for something which is not my mistake.. i want your contact number.. m i clear..
otherwise i m going to report this..

I had placed and order and the payment was made online they didn't deliver my product nor they are refunding it's been three months. Also after mailing them they only reply apologies for the inconvinience please let us know if we can help you. This is very annoying they don't receive calls.
I had ordered shoes and made payment of 1000 rupees.


Kindly help me solve this issue. I really have a lot of hopes from you guys I want them learn a lesson.

Warm regards
Saakshi

Worst response from the team.i had to exchange the product due to pathetic quality and once new order is placed it has been 1 month after i complained via mail, to get a reply from the team and the reply says I have to wait as its a in demand product . I even replied asking if I have to change the order to make it faster and there is no response from them .It has been 20 days from the last mail i received from them. In total it has been 2 months since i reordered.Pathetic quality as well as delivery. And to make a note its a prepaid order.This is the last order I'll be placing and will spread the word to as many as i can to not order from this website.

Please look into this online shopping site which claims to have these apparels which look perfect in the picture, but when delivered which mostly takes 2 months, look like a child's craft project. The quality is very bad the customer service is worse. I ordered a tan tote bag which was damaged and had to send it back since they do not have the money return policy i had no option but to order something else instead. I ordered for black heels which again took 2 months to deliver and when i got them the shoe sent was atleast 3 sizes smaller than the what is shows on it. Further more, now if i want to send this back i will have to shell out 200 bucks extra because its my second exchange. This is by far the worst shopping experience online for me. I will never again be using this fraud site for any of my online purchases.

I saw an ad on facebook for www.streetstylestore.com & ordered 4 pairs of shoes for around rs. 2000. The sizes mentioned on the charts turned out incorrect for 3 of them & the reverse pick up for size change was done on 14th april. Since then i have written to their customer care several times with no response. They do not publish a helpline nor a grievance redressal system as per cyber law. I am at a loss of rs. 1500. This is their address.
6-bhagwati sadan building, plot no 8, bh block market,
Near nainital bank, shalimar bagh delhi - 110088, india.

Any advice?

I had ordered dress from Street Style Store on 26th April 2016 and today is 6th June 2016. I have not received my product inspite of payment being done through my credit card.

They don't share their contact no. on the site and after several emails to their helpdesk mail id all I receive is a promise but no confirm date when the products would be available.

If SSS cannot deliver please refund my money.

My order no. is 659291

Dear Sir,

My Order Id : 671958 (3 Items), placed on 03 May, 2016 i received this order after two month after that they give two wrong products out of three. when i sent both for replacement of the product, the courier boy collect the product after that nobody give a message or mail to us mail when i receive both pairs even i can't see my credit points in my account and now they are not replying to us.

Dear StreetStyleStore,
I had ordered three flats worth rupees 999 out of which two are sufficiently good and just need a different size for them but one of the flats (Gold Sans Flat) does not look they were supposed to please give me a contact number to your helpdesk also help me change the footwear and not the size for it. As thousand bucks ain't a small amount and waste of it makes no sense. Please answer my query soon.

Order no. #716336
Customer name- Sukanya Mitra

This is in ref to my earlier complaint regarding order no #711781 made regarding the exchange of footwear.
Still we have not got any response regarding our pickup from your side.Two pairs of footwear were to be returned for exchange, but nobody has come to pick up.Its been now more than 10 days.

Its a big inconvenience caused, Action is required

Sritika this side i still did not get the details of my product that when will it get delievered neither i got a call from your side.. I'm done with my payment procedure if the product is not going to get delieverd then i want my money back.. Nor i got the contact details of yours site.. So if you are delievering my product then send me the detail as soon as possible or else return me my money back..

Two pairs of footwear were returned for exhange by me, some time in april and i have not received the exchanged pairs as yet.
It is a request to please look into the matter and revert on the same asap. My order reference is - hgwcsyrpy
If you guys can pick up the order for replacement in 2 days, i fail to understand why can you not return on time. This is highly irritating.

I have ordered 3 pair of shoes on 28 apr - 2016. They said they took 21 days to deliver the product. It has been more than 21 days and i have not received my order yet. I have mailed to support team also but nothing has happened. Order no. 662579 placed on 28 apr 2016 have not received yet. No contact no. And tracking id available for convenience. Look into this asap

I have had a very bad experience dealing with this online retailer.

Their shoes / sneakers & formal brogue shoes were absolutely low in quality. Not as per image shown online. They took almost a month to deliver the products after delivery & they only offer a size change in return when product is not as promised online.

Their customer care number ever not reachable. I have had to write to them on facebook after not receiving an reply on email & their website contact number being out of service.

For refunds they take forever to reply via email.

Absolute waste of time & money. The amount of time iv spent getting them to respond & checking on my order status, is way more annoying as compared to the money spent.

The only good thing they had delivered was a skater dress, which is decent quality & looked like the image on their website.

The bag was an absolute disappointment & so were the shoes.

The voucher given of my money spent already on bad goods, doesn't work.
Its just such a waste of time!

First time placed the order on 12th September 2015 for Rs 2198 and was promised delivery in 21 working days.I did not receive my order. I mailed them at their help desk after which subsequent mails were sent and they even raised a complaint ticket but at the end on 12th January 2016 they said that they will cancel my order because the products which I ordered were out of stock so they and that they would give me Exchange credits, after receiving the exchange credits again I again placed the the order with those Exchange credits, on 21st April 2016, and have again not received my order. I again mailed them in order to know the status of my order on 12th May 2016 and received a reply from them stating that its in process. But till date I haven't received my order

This is in ref to my earlier complaint made to consumer forum complaint Id 1299389 where I had made the same complaint but no action taken.i had purchased an apparel from an online site streetstylestore.com for 1499 and made payment online on 9th May 2016, it has been 1 month and there is no response from their end . The order no is 682477 and marked as priority dispatch in their site and I got a reply from resolver saying that warehouse has been intimidated for early dispatch, since then I have not got any tracking Id which means the order has still not been despatched.i have concerns about the existence and genuinity of the firm, I think this is a fraud sit where they take customers money and do not deliver product, I have punched online before also however not faced this issue ever. I Appel to consumer forum to block this site and appeal return of my money Rs 1499 immediately as the product will never get delivered.i will also warn consumers not to purchase anything from this fraudulent site.i called them and a person called Santosh picked and said he will calls me back in 5 mins after discussing with his seniors or money re refund but i have not got a any all back from them.

This is in ref to my earlier complaint made to consumer forum complaint id 1299389 where i had made the same complaint but no action taken. I had purchased an apparel from an online site streetstylestore.com for 1499 and made payment online on 9th may 2016, it has been 1 month and there is no response from their end. The order no is 682477 and marked as priority dispatch in their site and i got a reply from resolver saying that warehouse has been intimidated for early dispatch, since then i have not got any tracking id which means the order has still not been despatched. I have concerns about the existence and genuinity of the firm, i think this is a fraud sit where they take customers money and do not deliver product, i have punched online before also however not faced this issue ever. I appel to consumer forum to block this site and appeal return of my money rs 1499 immediately as the product will never get delivered. I will also warn consumers not to purchase anything from this fraudulent site.

Product no #227126

The product was not good and the return is done. I places a new product in exchange since they told there is no refund policy.

But they are not getting the product delivered.

Please take action.

Contact o is [protected]
Email id is [protected]@gmail.com

Person who was dealing from ur website is

Re: [#227126]
Inbox
x

Arvind Yadav Mar 14
Hi Roopa shree, Greetings! Thanks for your quick revert, this is regarding yo...

Roopa shree
Mar 16

to Arvind
Hi Arvind

I would like to return the product and take the refund..please process accordingly...No need to exchange...

Thank you
Roopa


Roopa shree
Mar 17

to Arvind
Hi Arvind,

When do the reverse pick up happen.

Reply asap.

Tahnks,
Roopa


Arvind Yadav Mar 31
Hi Roopa shree, We are sorry to say that we do not have refund policy. Or if ...

Roopa shree
Apr 5

to Arvind
Hi Arvind,

Fine, if you dont have refund policy, please refer the screenshot and replace the order and acknowledge to me asap.

Products selected are
Black-White Wave Striped 2-in-1 Dress
Size : M

and

Twist and tap
Shoe Size : 42


Roopa shree
Apr 14

to Arvind
Is this action gonna be taken?

What website is this?

Not considering the rerquest?

Can you take action on this asap.


Arvind Yadav Apr 16
Hi Roopa shree, This mail is regarding your order # 534724 . We would like to...

Roopa shree
AttachmentsApr 17

to Arvind
HI Arvind,

I have attached the screenshots of the product.Please find the attached and proceed further.

Do confirm me.


Thanks,
Rooopa

2 Attachments


Roopa shree
Apr 19

to Arvind
What s the status on this


Arvind Yadav
Apr 20

to me
Hi Roopa shree,

This is to inform you that kindly tel us the name of the product with correct size so that we can make your exchange order.

Thank you.

On Wed, 20 Apr at 11:31 AM, Roopa shree wrote:
Team...
Are you guys even have time to look into my mails...who is the senior head on this...this is pending since a month and you guys don't have the ability to resolve it...
Is the sss team so worst??

I had returned back a product for which I paid 999 and received a credit coupon details via email on March 10, 2016 by an associate named Arvind. The validity in the coupon read for 4 months. Now when I am using the coupon it shows invalid, neither does my account shows any history of purchase/return or voucher/credit in account. I want a solution so that I can use my coupon in time. I wrote an email too but no response. A timely response is required, please help