Street Style Store Complaints & Reviews

Below was the mail sent to customer service on 6th of june, hoping that they would deliver the product soon. But alas i havn't recived any:

"hello,

This is regarding my order number #658808.

This order was placed on 26th of april 2016.
It has been more than a month now and i have not received the order yet. My payment mode was online payment and still i have not received the order. No communication has been done from your team that when i'll receive the order, experienced a very poor service from your team.

Requesting you to deliver the order asap, if not kindly refund my money back.

Thanks,
Pritika chhabra"


I have mailed couple of times but have not recived my product yet. Kindly revert asap or i'll approch customer court and would file a case aginst this pathetic company.

Ye company freak hai choor hai peise kha gyi and shoes bhi 2 months ho gye na peise diye na shoe har baar mail kro pr koi rply nh
jb shoe chhote aa gye the tb to silky ka rply aya and shoe wapis mangwa liye pr ab 28/5/2016 ko shoe return ho gy the pr abhi tak waha se na koi rply aya na shoe jo phone no diya hai usse koi pick nh krte

itne mail kr diye kisi ka bhi rply nh
phone pick krte nh hai
address bhi nakli hai

please yaha se koi shopping na krre

Hello SSS Team,

I have orders 2 pairs of shoes from your site on the 8th of April 2016, today is 22nd of June 2016, and I have no information from you. Do you intend to deliver on the order taken or not.

Either way as consumers who have suggested your website to others I feel really let down in the way you have handled this. I have sent the 4th email today requesting a revert.

Hi Team,


This is the third time I am trying to reach out to you.

Its been 22 days. I haven't received my product. You said it will reach to me after 21 days but its more than 21 days now.

Please delivery my product ASAP or I will go to Consumer Court for your complain.

I was sending you mail from singh.c.[protected]@gamil.com.

05/31/2016
Invoice #IN708652

I had ordered for a pair of sneakers from this website. It's been 33 days since the order was placed but there hasn't been any attempt to dispatch my order yet. There is not tracking address available in the website. On consultation through email, I got a reply stating that the order has been cancelled. Yet, the refund wasn't made into my account. What makes it more confusing is yet another mail I receive following the earlier mail stating that the order hasn't been dispatched yet and that there will be further delay before the package is delivered. The actions of the company has been really irresponsible and provokes a lot of anger. This kind of an act is no less than cheating consumers and stands worthy of being filed a case against the company. Kindly do the needful to see that the amount paid is successfully refunded. Duly attached are the screenshots of the invoice, order number and the emails received from the company. Kindly do the needful immediately.

On 12 may, 2016 i ordered three footwear for 999/-
Order id: 688507
Invoice number: in678523

*no tracking id provided*

Payed for it by my credit card and the longest waiting ever began.

I mailed them after 3 weeks (Since their website said they take 21 days max). So on 2nd june nancy arora from sss sent me that my issue has been forwarded to concerned dept and ticket generated 285662. Days passed by and sent them again, now once more on atulnaggi from sss, 11 june ticket id 293375 genersted with same cliché mail that concerned dept will revert soon which they never did.

Thus is absolutely shameless and against the law. Sss is keeping the customer's money for months without delivering what they promised within 21 days.

Please help.

My order number is 726782. Due to the incorrect size of shoes i requested for an exchange request. The person came one day after and took the wrong size of shoes and after that day no reponse has been made to me on when are they going to get the correct size. Its been one week i have been mailing and mailing but no response at all is given from them. I have been shopping online for years but this has been the worst experience. I firmly assert that either send the correct size of shoes or refund my money back to me otherwise strict actions could be taken against you people.

I ordered boot in march and from march 31st they r exchanging the product to me but till date i did not received any convincing response from them & after that when i ordered a sneaker which i snot exactly the same as it looks in the picture i told i want to return & want refund so they give me rubbish answers like they don'rt return money. my patience is badly tasted i m waiting for my boot form 4 months. Even i ask them to refund the money but they won't. i m badly frustated with this site. this site is a fraud. should be banned also.

My order number is - [protected]-1755515. I placed my order on the 14th of june for 3 pairs for rs 999. I haven't recieved any email or sms telling me about my delievery. I am clueless as to whether i will get these shoes or not. If i am not getting the shoes, i would like my money back. I did email them too. I do not understand why they haven't given a number on which we can call and check.
I have never such an experience before shopping online. Help!!!

Hi,

My name is vidya. I would like to lodge a complaint against street style store and request them to return the amount of inr 2376.18 immediately.

I had placed order for two shoes from street style store on 14th june 2016 and made payment of inr 1188.09 through net banking however, after they received the payments the site got closed. I checked for details for my order but it showed no orders placed.

I thought there might be an issue with the internet and again placed the orders for the same products for amount inr 1188.09 and again i faced the same issue.

I have crossed verified the details of payment made twice (1188.09+1188.09=2376.18) from my bank (Yes bank) and i have the required complaint numbers 1065967 and 1072418 and also the confirmation details of payments received twice through third party - avenues india pvt ltd ([protected][protected] and [protected][protected].

Order details placed with street style store - order # [protected]-1781207 and [protected][protected].

Street style store is not responding to the call nor there is any way where i can get in touch to get the details.

It has been around 15 days for my order. I have no information on its dispatch. Everytime i mail them, they raise a new ticket, don't solve the issue.

6 days back they mailed me:

Hi shallja,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

I replied:

Pooja - i need a solution and not your apology. I told several times that if you guys have issues in delivery why dont you refund my money and do with it.

Every time i send a mail to your customer support, a new person replies - please sort this mess asap. My mail box is clustered with sss mails only.

I ordered a combo of three shoes worth rs. 999/- on 26th april 2016 from http://streetstylestore.com/ & paid through cash on delivery (Cod).

I went for a replacement of my 3 pairs of sandals due to incorrect sizes. The delivery executive took back the sandals after 2 days.
I was not informed of how to proceed further with the replacement and the credit notes!
Adding to the problems, they have not provided any contact number except an email address: [protected]@streetstylestore.com.
I asked them about my product and same day i got a mail from them saying they will inform me in a day or two. Also, i have not been refunded the amount paid by me which is rs. 999/-.
Till date no message has been delivered nor any initiative has been taken up.
Therefore, i kindly request your goodself to either provide me the replacement of the sandals or refund the money!

Hello nancy arora,

As you mentioned in email that the product will delivery within 3-4 days as per your previous delivery date is already finished. What happen now? 5 days got over and you guys are still sleeping after gulping the customers money. Now you guys will give nice excuses to extend the time limit for delivering the product. Till the customers hopeless you guys will play exchanging email games. How long i have to wait and listen to your excuses. I have worst experience with you guys and i'm reluctant to shop and paid in advance. I have seen so many people are tortured by you. If i will not get the product i will definitely go to the cyber crime for this issue for sure with other guys and suit a case on you nancy arora.

My orders were placed on jun-11 2016 and the amount i spent is huge-3594/-and those are yet not delivered as promised. I have mailed them several times but have not received a single reply from them. I don't want their products any more just want my money back.
I tried calling in their contact number as well but they did not respond. This is highly unprofessional. Return my money asap you cheat.

I have paid them 1798 rs for order no 688982 which is of two pair of shoes but havnt received the products even after 40 days of placing order. I have mailed them a hundred times but all they say is that i can only wait infinitely and nothing more can be done. I don't want their products anymore, just want my money back asap!!
I have been trying to connect with then for so long but there is no respnse that shows they care about their customers. I have also posted on this fb page but no replies!! These are sick ignorant frauds who just know how to fool people!!!

Hi,
I have placed my order on streetstylestore on 19thmay. Till now i have not received my product. They people committed to deliver the product within 3-21 days. Its more than 1 month now. And there is no response from their end. I have done the online payment of 2198rs. They people not even respond to calls. After 10 mails 1 reply will come. That too they have stopped responding after 15 days. Mr karan bhatia was the name of the person from this site who responded twice. But now i m not getting any responses. Order no. Of the product:- #699611. Kindly take strict actions against this company. Also please help me to either to get my product or refund my money back. I will really appreciate it

I have been requesting these people to exchange the shoes that i had ordered for rs.800
They said they will take 7-12 days to collect it from my house. It is almost 1 month now and nobody has came to collect the shoes. I am highly disappointed. If you cannot exchange please give me my money back. I will file a case against you guys. I have been mailing to sss helpdesk regarding this issue. They do not even bother to reply. Bad site.

Hi.. I ordered dress from you got the complete different item. Even aftering paying extra to your courier guy i got a complete disaster from you. I ordered red got maroon top was completely different are you like forcing your customers to keep the bad quality product. I just want my money to be adjusted kr credited in my sss account i am not asking for refund. The item has been picked up already i am expecting a senseful response this time not the automated ones.

My order nos are o #711898 and #711921.
I have not recieved any of the intimation regarding status. Already had mail chas with some associate of sss but no action is been taken.
Following is the mail i recieved from this guy. When i responded, i havent recieved anything in return.

Atul naggi
8 jun (12 days ago)

To me
Hi anshita shrivastava,

Thank you for shopping with streetstylestore.com. We are glad and we hope you will be happy too once you receive our products.

As per your query regarding your order #711921

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. On a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Helpdesk
Streetstylestore.com.

Please take strict action against this guy and there fraud company.

We are going to file a legal complaint against this.

I can see many complaints are being raised for the same, i don't understand why its still not closed and continuing its fraud business.

Immediate action is needed asap.

Hi,

my following order numbers 708381, 708359 (3 Items), placed on 25 May, 2016 i haven't got any intimation from our end in regards to the order

Request you please update me on the order place, i am not able to track on the website as well.

i have already paid 1, 199 to your company, and now it shows no the website that it has been already dispatched,

Please give me an urgent reply to this.

Regards
Vertika