Sun Direct Complaints & Reviews

Sir my smart card number [protected] i am using sun direct since 4 years
but suddenly we got problem with set top box. we call to customer care and
changed set top box charged 350 rupees for set top box but its not functioning properly. when we call to customer care its not connecting properly and if we email its not working properly . this is the service of sun direct services. its very worst services they are providing to...

Sir

We are taking hindi movies pack to see english movies in hindi version.

There was only utv action channel is providing in your dth platform

From on aug 22 you removed the utv action

No other channel is giving english to hindi dubbed movies

If you want remove one channel from your plot form you can remove

Sahara filmy (I think no one like or watch...

Dear Madam/Sir,

On 27th August 2016 I have lodged complaint regarding frequent interruption whilst viewing TV channels of Sun direct. No body from Sun direct has responded till date even after contacting them thrice. I am thinking to switch over to some other dish operators. But my subscription valid till March 2017. Kindly let me know that Is my subscription money refunded to me? so that I can opt for some other DTH services.br...

My sun direct smart card is not working since 2 days and I complained so many times to customer care and they did not responding anything...please take strict action against them...I called 10 times to customer care and they are saying 48 hours. Now 48 hours completed and nobody still not responded...please responded this compliant as soon as possible.

Thanks
Riju Mathew
[protected]...

Our smart card number
[protected]
Ph-[protected]

Our tv was not switched on for a while. Last evening when called sun d cc it was told yearly subscript has expired and we have to renew. Which was done last night immediately.
After wards we were told to contact cc which we did.
Cc confirmed the subscription for the full year.
When the tv was switched onn it was noticed, the display e52-32...

My mobile no. [protected]
Sun dth smart card number :- [protected]
Customer id:- cr-6268258
I purchased one sun direct dth connection before five years approx. back. it was not recharging after[protected] due to children education
After taking decision i talked with customer care numbers [protected] and
[protected] and as per their guideline i recharged rs. 199/- on[protected] @ 04:13:25 hrs. and started to...

I have recharged for rs.280 from the dealer yesterday 8.30pm but still i did not get the connection till morning 9.30.

Then i got the only basic channels only tamil channels. But i paid for sports hindi and news channels. I tried calling multiple times and spoke to customer care executive santhanam and harsh, but they are not giving the proper reason. Also they are not having any toll free number. Asked the customer care executive...

I am very disappointed with sun direct DTH they are very irresponsible last month 11th of july 2016 I recharged my set up box for rs250 and I didn't get most of the channels didn't come at all when I raised a complaint they said we had to change the set up box but we had just changed the set up box but already twice we changed the set up box n paid rs 350 for the renewal of the set up box because of the renewed set up box my TV also got spoilt...

From last 1 week my set top box is not working. Complain had been submitted to customer care on 9th August. Every day customer care Executive make excuses & even after 1 week mater is not resolve.

Are you trained your people to cheat
customer..????

This is very bad experience with sun direct team. As a customer I feel cheated.

Smartcard no- [protected].

Update details immediately...

Dear sir/madam,

My smart card no. Is [protected]r. Last one year i used to change the sun direct setup box every three months or four months even 20 days as well, nearly three times with payment for setup box rs.350 and two more times of payment of rs.150 for the past one year as per customer care requested. Even though they are not providing good quality setup box. I lost subscription money and waste of time to spend this...

The wire which is connected to the set up box is inappropiate, so pls fix this problem immediately by today... I'm continuously trying for customer care but it was not connected so please make it fix by today... I hope this message will satisfy me... My mobile number is [protected]......

Dear r madam please note on this point hear one warranty sun director box s Der but servisers I ll asked but she used bad languages to me I really feeling bad. Dats y am completing u sir please support me dats all Thank you sir r madam Yours Custember. Punith Kumar m p...

I had recharged the sun direct DTH service with a offer named 3+3 (recharge for 3 months and get 3 months free ) in Malayalam basic pack. Since the recharge amount is not available in the on-line recharge facility provided in the sun direct website, I was directed to recharge with the higher amount by the customer care executive (on 14/04/2016). After three months my connection was disconnected and I loss the remaining 3 months. By contacting...

I really feel bad when i see new kannada channels in other service providers like dish tv, tata sky and i really dont understand why sundirect peiple are not updating with so many new kannada channels which are available right now in market, ex: colors super(available in tata, Videocon, dish tv), other music channels as well like raj musiq, news channels like B tv, we are really hiping the best, please add more channels as we are taking better...

Sunday evening 6.30 pm new film will be telecasted on sun tv.
The film is miruthan. Tuesday and wednesday same film will be announced. But after thursday to change the feature film is baatcha. It is very worst activity. Once the film will be announced that film telecast. With out noticed the film will be changed. I am very so much disappointed about sun tv network. Kindly ignore the batcha film and telecast miruthan on sunday[protected].br...

Set top box and the issued card is not working. On contacting the customer care they say within 48hours engineer would come but in past 7days no one has contacted yer. This is the worse service providers ever. There customer service executive are so unsure about there actions that they keep chanting the same things -"it will be resolved at the earliest" but so far nothin has happened. All we do it keep callin them up and hear the same thing...

They have the worst customer service i've ever experienced, its being 5 days since i've registered a complaint and my complaint no is 1-[protected] the first guy said that the problem will be resolved within 48 hours but nothing happened. Ever since i'm just calling them just to hear we will do it asap and will try our best that you should not call us again. They dont even have courtesy to inform us if their technician is not able to visit...

Sir, on 15/07/2016 we reacharged rs.220/ through pay world from retailer shop, nisha music centre, kaushla road, fazilka-152123, punjab. land mark near abohar road, new ciniema. so far that amount not credited in our a/c. so kindly do the needful things. last 5 years we are using sun direct, so disappointment we are planning so dth connection sun to other network. because system and functioned system not well. kindly do the needful things.br...

I registred a compaint on 3rd of july complaint no- SR # 1-[protected] for my sun direct dth error of 604 smart card failure ...and from that day i called in customer care more than 10times still i dont get any technision help. A fake dth company and its fake promises.....

This is problem since 1 year, In the initial they came and changed the reciever part charged about rs 200 this happened every 2 months again again charging for it about 4 times and at last said setup box is repair so, they changed it after a month this problem started again, going to take this case futther in cheat and fraud case, because again a person came saying he will change the setuo boz took 100 rs and said setup box is not currently...