Sun Direct Complaints & Reviews

Why colors super not available in sundirect, we want colors super immediately and we really don't know why this sundirect playing such non sense thing, others dth like videocon tatasky airtel tv all are update colors super channel but sundirect still didn't update, and sundirect will stop channel even validity is 3days before, sundirect aim only is to achieve many, so please update colors super on sundirect immediately....

I have recharged my set top box with a mega pack... But many channels which are included in that pack are not coming... It is showing error check you cable connection... I tried to reconnect the cable... But it does not show any rresult... It is showing the samee... Not only one channel nearly 50 to 60 channels are showing like that... What to do???? Please tell a solution.....

This is Manasa from Chennai, My Sun Direct card no is [protected] . For smart card I have paid Rs:2000 /- on 03/12/2016 to Technician (mobile No [protected]).
In online on 29th November I raised request for new connection. On 3rd of December one of your technician came and fixed new setup box but at that time it’s not activated. Technician took my id proof and said that on 4th he will activate it, at that time paid Rs:2000/- by hand....

Respected sir/madam i am a big fan of sun direct all channels or osam good service, please provide "colour super" channel in sun direct becoz on 16th bigg boss was coming in "color super" not coming in colors kannada please. Provide channel please update to my request about this matter i hope my wish will be fulfilled response me as fast as possible please....

I am using Sun direct DTH as i am recently transfered to noida and staying in ghaziabad, after installation it is observed Smart card Failure Error immediately i complained to customer care on 24/12/2016 they assured me that their technician will visit and resolve the issue with in 48 hours. From that day i keep on calling customer care on a daily basis, each time they are responding as they will make the complaint on high priority basis...

Dear Sir,

I Sankar sabbisetti and i am holding your sun direct company TV setup Box and smart card no : [protected].

I have taken this connection 2 years back.

Complaint : Every 2-3 months i am getting problem " No channel" and " Searching for signal". As usually i am raising compliant and your technician is coming and solving, charging 150/- rupees.

Today[protected] i had called...

I am getting an error code e118-4, reserve retune smart card on all star channels and this is hapepning since 7th december 2015 and inspite of various complaints for about a month no resolution.

Mart card number is [protected]

Name - sumeet ahuja
[protected]@gmail.com
[protected]

Pls help as have been following since 7th december 2015 but no solace...

I am a sun direct user my service is stopped by sun direct company last 20 days. I am complaning customer care 6 time but nobody interested to solve my problem. I already pay 1600 rupees for 6 month package but i can't see any channel last 20 days. I want my money back 1600 rs. So sir, i want your help. Please you take action against sun direct.
Sun direct id - [protected]
City-gorakhpur (U. P), pranav srivastava...

Name ajay banik, smart card no. [protected]r. I am complaining to the customer care since 8 months together as i am unable to view the channels as it gets up freezes and it stops signals and again starts up with the logo of sun direct etc. Within span of five minutes this happens i had asked them the problem they said to change the set top box i said ok charge is rs. 350/- i agreed but till nothing has been heard. Secondly on 08/12/2016 i...

I have been using sun direct dth, the service is deteriorating each passing day, I have recharged the mega pack and yet none of the star channels are telecasted, when enquired about it, I was told by the local service dealer that I have to change the set top box, its pertinent to mention that I have changed the set top box once before a year back . The service of the sun direct call centre is also pretty bad, the calls are generally not answered,...

Hi

I am N Rajesh Kumar from Chennai - Smart card number [protected]R
After the cyclone on Dec 12 we lost our connection i the entire building. We waited for a couple of days thinking that it will restore soon.
Since it didn’t work, we started contacting the toll free number since the customer care number was not reachable after the cyclone.
Few of these complaints were closed without anyone coming and...

Dear Sir,
My Smart card No. is : [protected]
I was not able to view Some channels of Star since m1 month. I was launch complain through your customer care officers . My complain no. is[protected].
I was really surprised that not body is taking action against my complain. I recharged my account with 1 year prescription. Who is going to refund of my money i was not able to view Some STAR channels since last 1 month....

I had some issue of some channels been not shown. I had complaint to sundirect about this and its been one month now. A technician came and changed our set-top box and put one old set-top box through which I got the channels which I was not getting but after a day the set-top box stopped and is not working now. I have been complaining about it since a week but no responce is been shown and no action has been taken. Also the technician took...

I have raised a complaint on Dec 17th 2016. complained them to properly mount and re-align the dish antenna which got unscrewed and unmounted from the wall due to Chennai cyclones 3 weeks back. this shows they have not properly mounted it during the installation.
1. even after 3 weeks none of the technicians came and supported. but now they have closed the ticket stating alignment done.
2. today[protected] they have called...

We have complaint about our channel problem so many times and they are only saying technician will come today, tommorrowand no one is coming and it's been 1 and half months. And wasting our money and I asked for money back and they are saying I won't give you money back do it whatever you want to do it.customer representative didn't have respect for senior citizen and keep harassing me from 1 and half months....

I have a sundirect DTH in my Chennai quarters. After the cyclone affected from 12Dec my DTH were not working. The same has been reported to customer service after the fourth day of cyclone. 10 days passed, the sundirect official did not took the action by sending technician to resolved the matter. Repeated telephone calls and emails, faxes and letters to the office. Not bother about the customer service. When ever approached to CC they were...

Please refer my complaint lodged in e-mail [protected]@sundirect, in on 22.12.2016 regarding non working of sun direct from 12.12.2016. I have tried to get the customer care toll free number several times[protected] from 14.12.2016 but in vain and finally made complaint through e-mail on 22.12.2016 and reminded on 23.12.2016. To day morning by 10.30 am some body from sun net work called me and inquired about the complaint and informed me that...

My card no.[protected][protected], [protected]) signal not recd in DTH. Complaint made on 21-12-16. Even after reminder madeon 23-12-16 problem not attended. Both toll free no/[protected]. Nobody attends call in both nos. Call has been forwarded ends unattended. Just time waste for being contacting you. Will you increase day of validity for failure days?...

After repeated attempts from 17.12.16 for registering my complaint, i have booked complaint on 19.12.16 for no dth signal. My compliant number sr[protected] generated 19.12.16 morning only, on 23rd dec we were enquired about technical team attendance for the compliant, but no such team visited for closing the issue. However i received a sms from sun dth on 24 dec the signal alignment has been resolved, but our problem is yet to be resolved....

Sun direct box throws a message saying "no signal" for the past one week. We've been trying to reach someone from sun direct but whom ever we contact, they say it would take another 2 days to fix the issue. But no one came to fix issue. So i tried calling the sun direct customer care number but no one picks up the call, no matter how many times i call, i'm on hold. I called rajakillpakkam customer care and the guy whom picked, disconnected...