Sun Direct Complaints & Reviews

My smart card no.[protected] & add: 119/8, 86 street, Ashoknagar. i complained to 0431/3940757 on 13/1/2016. the defect reported "blank screen on many channels" today one Lenin came saying he is from SUN DIRECT. after few adjustments, all channel were coming but all channels were found heavy snowing. i shown the defects and requested him to rectify. he kept repeating that signal comiing is maximum. then he demanded fees, so i requested him...

Hi This is Sundar Raj and My Sun direct Smart card No is [protected]. I m not getting any signal.. regarding that issue i have called three days back and they said within 24 hours our technician will come rectify ur problem. but its nobody also came to me... again i called day before yesterday but again they said same story... And finely i called them on Yesterday they said sorry for the inconvenience... within tomorrow ie. 14.01.2016 at...

Dear Sir Initially I had SunDirect SD connection later on I changed to HD connection. I have Purchased initially basic package Telugu pack for 5 months from sun Direct Sun shine store, Srinivasa agencies, New Gajuwaka.Vizag on 14.08.14.ref Sl No S01/14 241422 and recharged it by payng Rs 5000/-on 26.11.14. Receipt no is 3535. The smart card Id is [protected]. I have recharged online Rs 3400 to smart card Id no [protected] on[protected]...

Dear sir, i have an existing sundirect connection. recently i have changed my address so i have requested for reinstalling them. but when i call to customer care they say it will be installed in 48 hours, but the dint install it have been more than a week ive been calling them. today when i called they said again 48 hrs. i asked them that i will give complaint then say said they will install it today. please check my issu as soon as possible....

I, the customer of Sun Direct here by want to bring it onto your notice about the problem I have been facing. I was not having display of any channels on my T.V so had done recharge of Rs 585 on Nov 25th but still faced the same issue. It only showed that "You are not subscribed to this channel and please contact customer care". On calling the Customer care they said that they would look onto the issue and within 1hour I could get the channels....

I am sun direct user for the past couple of years. And I always faced issues with their service whenever there was a problem. Their service is going worser day by day. This time my set top box stopped working. I called thier custimer service for help. After a week their technitian turned up and collected 300 bucks for a. Settop box replacement and 250 bucks as service charge. He did not give a bill even though I insisted. Two more weeks...

A sum of Rs.210/- only recharged on 23/12/2015 at 15.24 for DTH Card No. [protected] with recharge transaction ID No. IH43675136 through SBI net banking but a message received recharge unsuccessful and amount will be refunded within 15 minutes. However amount not yet refunded. I approached SBI but informed approach marchant. Please refund...

My smart card number is [protected]. My current plan is world pack. .E 80-35 complaint is appearing for HBO, Star movies etc.No use of complaining customer care. They sent a message as" problem resolved" without rectifying the defect. Fed up really. What to do. I am planning to move consumer forum....

Veerbhadra bearing smart card no [protected] has faced a problem with the executive. Has activated wrong plan with out the customer request. Because of this customer has faced a loss of one month subscription. We request to do the justice to the customer....

Our TV is not on but ship keeper is showing the msg and time and everything but doesn't on your staff is saying the balance is zero but there is a successful msg plz make soon as possible I recharged amont 230...

My mobile no.[protected] I have not registered your connection I'm getting many phone calls and SMS kindly remove my number Thank you Govardhanan...

Last year i got new sundirect connection with 1year validity after 1year i did recharge the smartcard. the number which has been in Setup Box but i didnt get recharge amount . but after i observe they gave setup box with different smart card no. i called to customer care executive and asked about transfer the amount what i had done to another number. but he said go through distributor How distributor will give back my money after...

I have recharged my sun direct no:[protected] on 23rd december 2015.but still i didnt get connection.i ve called that customer care no:[protected].but no response.kindly guide me to solve the problem. albert charles [protected]...

D SURESH PONRAJ Smart card # [protected] I've failed to recharge in time & recharged on 21.12.15. I've recharged online through www.sundirect.in 2 times Rs 380 & 100. But till date my recharge not effected. I've phoned several times, but all in vain. Transaction ref : SBI Netbanking Rs 380 - IGOBEIUGH3 - 21/12/15 Rd 100 - IGOBEIUSR9 - 21/12/15 Please resolve this immediately otherwise I'll plan for some other channels....

Sir It is to submit that I, Nenavath Jaipal, had used a SIm card no.[protected] and it was not working due to some technical problem.On complaint, your service engineer came and provided a new SIM card No.[protected] by charging separate amount. After one week a message has been received for my mobile No.[protected] for charging the sun direct SIM No.[protected].Without thinking a while and by oversight a three months recharge was made...

Hi,

I am Sekhar, My card no # [protected] . The complaint have been regestrated few days back but the technician is not yet rectified the problem . Bad service which i ever come across still now.

Thanks
Sekhar...

I am using sun direct wih the smart card no. [protected], Three days back i was recharged with the amount of Rs230. frankly am fed-up with this service. But still am not getting the channels, when i was tried to customer care team, they were confirming that there is a technical problem in their office. it will be resolved in few hours. But the thing is 3 days completed today i called back to customer care still am getting the same answer(some...

Contacted customer care number...continuously it is saying as busy busy...tried for 3hrs...but call didn't Connect... Very very very worst service...

Respected Sir I am using sun direct DTH with smart card no [protected] . yesterday I have recharged a package, still I am not able to view channels, I have called customer care several times but they are telling on set up box and wait for 2 hours, , 5 times they told like this only . but still problem not solved ....

Hi I have recharged my sundirect but unable to watch TV. More than 24hrs overs but still no activation. More than 10 times called also but no proper action. I am in bangalore and my smart card no [protected]. Regards Himachalam...