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Sun Direct Complaints & Reviews

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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 84

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R
ramakrishna Prabhu
from Bengaluru, Karnataka
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Non function sun direct chaneel

Address:560066

I have given a compliants 2 days back they register and given compliant no 1-[protected]. informed with 48 hours it will attend and today once message receivenumbed my complaints closed. contact sun direct customer care regarding above message they are informing thencian called so many times i have not picked. i am sorry to inform non of phone call has come if any missed call my practise to call immedately. pl send your person immediately...
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R
raja12300000000000
from Gurgaon, Haryana
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Recharge not ok

Address:Madurai, Tamil Nadu, 625107

I have recharged my sundirect id [protected] on 16/11/15 for Rs.278/- for two month recharge. when i contacted the customer portal they refused to recharge, stating insufficient fund (short of Rs.1/-) that is due to the excess tax deduction of Paytm even though i paid Rs.278/- pls for your information and necessary action....
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P
perumanathomas
from Homnabad, Karnataka
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Channels

Address:Bangalore, Karnataka, 5600100

Our ID number is[protected]R gone for malayalam basic channels for 1 year a few months back, nowadays only 5 channels are coming, since 1 monthe trying to contact through toll free number no reply.pl. do the needful. My contact number is [protected], staing at shivareddy layout, off hosa Road, Electronic city post, Bangalore, Karnataka,
Pin-560 100....
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B
Balchandra Rao
from Chennai, Tamil Nadu
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DTH

Address:Chennai, Tamil Nadu, 600044
Website:SUN DIRECT DTH

Dear Sir,

My name is N.Balchandra. Rao from Chrompet Chennai 44.
My Smart card No [protected].

I have taken SUN Direct DTH connection in August 2008.

Sir, My dish is not working, I am getting message NO SIGNAL.

I have already longed complaint dtd 9.11.2015 at 6 pm.

From customer care they told within 48 hrs, the technician will come, but till today NO body...
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R
rohnish
from Gurgaon, Haryana
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Automatic freezing

Address:New Delhi, Delhi, 110058
Website:sundirect

Hi team, I b.ranjit kumar, sun direct no : [protected], my concern is that i am facing problem while wacthing tv its automatically freezing hence last three week, i had called you on call centre no :, they said with 48 hrs problem will be solve and our executive will be there, but no one as came since now, so whats the problem is going on with sundirect people, why this worrest & unbelievably service they are providing, i never ever expect...
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T
Thangaswamy V.
from Erode, Tamil Nadu
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Non functioning of Sun, KTV Sun News etc.

Address:Chennai, Tamil Nadu

Since 10 days Sun Direct TV Channels are not running properly and no Customer Care made available and no provision for making any complaint. Monopoly business being done. They Charge us Rs.200/- per 30 days. No Service personnel available in Kanyakumari District and no Refund system for non-frunctional period....
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U
ussen bee
from Bengaluru, Karnataka
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Channel not coming from last 27days

Address:560094

This is hussen bee. I paid money already for all channels but i didn't get one channel which is nothing but sakshi telugu news channel till the date. Make sure solve it faster. My smart card no: [protected] box no: w[protected] Address: #19\36 1st cross lottegollahalli rmv extenction li stage devinagar Bangalore north 560094...
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P
poorn95
from Pune, Maharashtra
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Account balance not correct

Website:my.sundirect.in

I recharged the smart card number [protected] on 10th OCt for an amount of Rs.1900. This was done through online by Internet Banking. But, the balance is not shown correctly and i am not able to view any channels. Please resolve the issue....
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G
gnrao80
from Mumbai, Maharashtra
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Few channels are not working

Address:313001

Dear Sir, I have sundirect subscribe [protected] more than 3-4 years. since the past few months, I am getting the few channels which only shows blank screen which are in my package. The channels list are as below. C178 - TV9 C180 - TV5 C182 - NTV C184 - Bhakti TV So, i raised the complaint on this problem. the SR no:1-[protected] is given. but with out any providing the solution, an SMS is forwarding to my registered mobile that...
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R
rajagopalacharyulu
from Medchal, Andhra Pradesh
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Technician not attend

Address:Rangareddy, Andhra Pradesh, 501401

I V.Anuradha, H.No.1-56, RTC Colony, Jaiswal Building, Opp.Nagarjuna School, Medchal. My Smart card No.[protected]. My mobile No.[protected] . I have given complaint reg. signal problem, yesterday technician came and told box problem, change the box. we said o.k. we discussed with your person on the same day (11.10.15) between 4-5 p.m. your person told we will send the person with box morning. now itself they didn't take any action. technician...
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H
hamad baig
from Mumbai, Maharashtra
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Recharge amount balance not correct

Address:604206
Website:www.sundirect.com

I have sun direct stp [protected] and balance amount is 5.86 Rs. I transferred amount 210 Rs from sbi dtp recharge on 9/10/2015 and when I checked the balance it is showing only 193.86 with a loss of about 22 Rs so where this amount gone and how can I use this 193.86 Rs for extending validity for one more month. My mail id [protected]@yahoo.com...
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R
rajagopalacharyulu
from Medchal, Andhra Pradesh
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Not attend technician since 4 days

Address:Rangareddy, Andhra Pradesh, 501401

I g.Rajagopal ([protected]) medchal. My smart card no. [protected] i have signal probelm since 7 days it is automatically come and go. 4 days back i contacted mr vamsi ([protected]) he sugested mr. Shiva (technician) [protected]. I contacted mr. Shiva also. He simply told will come on thursday but not come and friday also told like that only but not nowitself he not attended the complaint. How can solve this problem. My recharge renewal date...
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S
shince
from Mumbai, Maharashtra
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TV Channels not working

Address:400708
Website:WWW.SUNDIRECT.COM

This is my second complain regarding this...please read below Hi my name is Shince paul i have sun direct connection with the connection #[protected] even after giving repeated complain to the call center the problem is not fix when we call them they say with in 48hrs the problem will be take care, with negative they send people to get the issue fixed say it was problem in our end...but that was not the case...they called people and...
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D
dattatrimv
from Delhi, Delhi
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Recharge of sun direct subscription

Address:Chennai, Tamil Nadu
Website:www.sundirect.in

2 day i have made top up of rs. 190/- towards sundirect dish subscription charges . as i was receiving notifications on TV that our top up expires in 2 days i thought of confirming my top up with the customercentre of sundirect wch is in chennai. on contact with one MR. pradeep of customer centre person around 8-15 pm he was nnot ready to speak smoothly n replying in harsh voices as if i am troubling him. on such various occasions some of...
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S
Shince Paul
from Mumbai, Maharashtra
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My dish not working

Address:Mumbai City, Maharashtra
Website:www.sundirect.com

Hi my name is Shince paul i have sun direct connection with the connection #[protected] even after giving repeated complain to the call center the problem is not fix when we call them they say with in 48hrs the problem will be take care, with negative
they send people to get the issue fixed say it was problem in our end...but that was not the case...they called people and got the stuff take care from the server end, but we need to...
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P
Philip Tk
from Raipur, Chhattisgarh
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Non working of setup box

Address:Ratlam, Madhya Pradesh
Website:www.sundirect.com

Non working of set up box ID [protected] Mob. [protected]


On 2.10.15 at at 6.30 pm I made the sub. Complaint n I was told to wait 4  two days. On expiry of above period when contacted  I was told to anticipate Mech. Visit at any moment. 3rd day passed. On 5.10.15 I again contacted say 5th or 6th attempt, n the same reply recd. 


Wud u Pl tell me what is going on at ur end. R u engaged...
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M
mulundkar
from Mumbai, Maharashtra
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Non working of set up box (Dead)

Address:Mumbai City, Maharashtra
Website:www.sundirect.in/

My name Chetan Kamble Mobil No :[protected] My SMC no is [protected]R. I have registered complain on 19 September 2015 for non working of set up box and executive has given 48 hours to rectify problem.And Till date i.e. 1th October 2015, no technician has come to resolve problem and not even a phone call received from sun direct. After every follow up customer care executive tell that your complaint has been highlighted and your problem...
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M
mshinu
from Bengaluru, Karnataka
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Recharge Expired before the promised date

Address:Bangalore, Karnataka
Website:www.sundirect.in

Name: Shinu Mathew Cell : [protected] ID: [protected] I have recharged my set-top box on May 8th, (friday)-2015, after visiting the Sun Direct's website and learning about the offer of 6 months + 25 Days free of Mega package (which I had subsceibed earlier) for 1500/-. Immediately I marked that in my calendar may 8 as starting date and dec 3 as my ending date. Now I am getting messages saying my validity will expire by Oct 02. This...
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A
akshatha dwaraki
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Telecasting of fm

Address:Bangalore, Karnataka

I had taken the Sun Direct with a sole intention for getting FM when we are working in other states for some solace and it was coming in 2009 for few days after that we are not received the same till dat and if the same is not possible for telecasting FM in Sun Direct then immediately kindly inform us so that we can switch over to other companies which gives us FM Broadcast as ii am not to hear cock and bull stories and if the company is...
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R
rajagopalacharyulu
from Medchal, Andhra Pradesh
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Frequently signal failures

Address:Rangareddy, Andhra Pradesh

My smart card no. [protected], located in medchal, hyderabad everyday signal failed why? i am recharging every month before 3 days expire days. Some times morning failed, sometimes evening, some times full day signal not come please solve the problem....
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