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Sun Direct Complaints & Reviews

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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 88

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R
rk13894
from Mumbai, Maharashtra
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CUSTOMER CARE NOT RESPONDING

Address:Visakhapatnam, Andhra Pradesh

I AM FROM ANDHRA PRADESH, VISAKHAPATNAM.I'M USING SUNDIRECT DTH MY CARD NUMBER IS [protected], I HAVE RECHARGED MY CARD WITH MEGA PACK OF RS. 300/-, THE RECHARGE WAS SUCCESSFULL BUT MY TV NETWORK IS NOT COMING, AS I CALLED AND DETAILED IT TO THE CUSTOMER CARE THEY DINT EVEN RESPOND TO MY PROBLEM, AND DINT EVEN CARE ABOUT IT, ALSO THEY SAID ITS NOT OUR PROBLEM OR A DUTY. SO PLEASE CONSIDER THIS ISSUE AND SOLVE IT AS SOON AS POSSIBLE...
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Address:Bangalore, Karnataka

This is my worst experience with any DTH service ever. I visited Sun direct website and requested for a new HD DTH connection in January 2015. Sun Direct sent one of their distributor agents for fixing the connection at my home. My smart card # is [protected]. I made a 5 month advance payment for South HD package. But HD channels never worked since the very first day(31 Jan). The personnel who came to fix the dish said HD channels would...
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P
ppkurian27
from Delhi, Delhi
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non operational of channels

Address:New Delhi, Delhi

Sun direct dish antenna NO.[protected] channel shows E48-32 No Signal and therefore Most of the channels are not getting in TV.Last one month the problems are existing and no action taken from Sun Direct TV (P) Ltd. This complaint is getting frequently in my connection and no concrete remedy has been taken by the company so far. My address is Qtr-1141, Sector-12, RK Puram, . New Delhi - 110 022 Mobile [protected]...
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V
vartharajan
from Chennai, Tamil Nadu
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999 paid on line 26 April smart card 42509425835

Address:Chennai, Tamil Nadu

Online sbi payment on 26 april 13.26 hours;but money has gon toMobik wik com wallet without myknowledge; this amount is for recharge. My cable is not yet activatedMobiwik wallet transaction ID[protected] transaction ID[protected]. Pl receive moneyfrom Mobik wik com new delhi Ind. kindly activate my smart card [protected]...
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V
vpmenon
from Mumbai, Maharashtra
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Set top box not functioning

V. Padmanabhan, A 15 Parishram CHS LTD, OM’ Nagar, Ambadi road, Vasai Road West. Phon No:[protected] email: [protected]@hotmail.om Smart Card NO:[protected] To M/S Sun Direct My set top box is not functioning for the last three weeks and even after several phone complaints, no one bothered to attend the complaint and the problem is not so far rectified.Your field technician had called in between and took my resedential address...
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T
T.K.M.mohan
from Delhi, Delhi
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NO Response from curtomer care center

Address:Mumbai City, Maharashtra

Sir, I am a subscriber of sun direct DTH, My ID is [protected] and I am residing at Mumbai.To day 26/04 15 I called your customer care centre to change my present package From Malyalam cinema plus sports Basic package to Malyalam cinema plus IPL Package .Unfortunately Mrs HAPPY had came on line and she is not able to do any thing properly as per my requirement and she has done some nonsense and I lost some present required malayalam channels.once...
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S
Sujayendra Suju
from Hyderabad, Telangana
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customer service is worst

Address:Kurnool, Andhra Pradesh

i am trying to reach customer service from past 3days they are simply putting my call to ivr status and making money with that i have wasted my money but their is no response from them i am trying to call even his regional head he is also not attending the calls pls react to this complaint as early as possible...
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S
shridharatla
from Mysore, Karnataka
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non crediting of top up recharge-reg

Top up recharge made on 13.04.2015 @9.46.06 pm Rs.100/- through Internet banking of SBI vide bank debit transaction no.[protected] IGOOWJAGI2 to the sun direct account No.[protected] for crediting to smart card account No.[protected].of Sri Krishnapa Poojary. But till this date the above said amount has not been either credited to the above said smart card account no. or returned to our bank account. It is the fact that if the transaction...
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M
Mohamed Hasim
from Allahabad, Uttar Pradesh
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Wrong Activation rectifying

Address:Gorakhpur, Uttar Pradesh

I am deside to change monthly to year pack.i will recharge full amount.but i am not activate my plan.its automatically activated without my permission.same time contact with sun direct customer care 1st he tell its change after 6hrs.but its not change.2nd time contact he tell take my complaint and change within 4hrs.but not change.3rd time contact he reply me its take max 2days.i am waiting 2days but not change.then after 2days...
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Address:Coimbatore, Tamil Nadu

Hi, On April 14th I recharged my Sun direct first time I did for 500 that got recharged. Next time again recharged for 143 that amount debited from my bank but it did not get added to my sun direct account. When I called to the customer care they are asking for the Transaction ID.For my successful recharge 500 also I did not get any transaction ID message from them and for 143 also I did not get anything. But in the bank it's clearly...
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A
ananthir
from Belur, Tamil Nadu
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not respond the cuatomer care

Address:Dharmapuri, Tamil Nadu

my name is ananthi, yestarday 13/04/2015 afternoon i have recharge in sundirect t.v recharge in online to atm.the recharge amount are debited in atm card but not activated in t.v chennal.i will complaint in many time to the customer care, we are all not clear the problems.the complaint no1-[protected], my smart card no:[protected].my bank account transaction id number POS/E-POS/[protected]/SUN DIRECT TV PRI/CHENNAI (CHEQUE NUMBER[protected]...
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S
sathya1979
from Bengaluru, Karnataka
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payment not credit

Address:Bangalore, Karnataka

Dear sir I was today morning (10/04/15) throw your site I was recharge my SUNDIRECT account my smart card number is [protected] amount is 330 rupees, axis bank net banking the amount is debit in my account but it's not credit on sun direct account plz kindly clear the problem. We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 196382. A support representative will be reviewing...
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Z
Zabeer Khan
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E52-32 no signal

SUN DIRECT IS A BIG FROD COMPANY . DO NOT BUY THIS DTH service they were not giving bill for any complaint.once i call there technician for above problem. that problem already solve when he coming before. he doesn't do any thing and asking for money Rs 150 When i refuse to pay he said it should give money when complaint is raised .ok then i ask for paid money bill he said no bill for this facility...
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Address:Chennai, Tamil Nadu

we got sundirect hd connection today by listening to the big advertisements they are making. our card no is[protected]. but the same is not activated till now. when i contacted their customer care by phone, every body is taking the complaint, with my mobile number everytime but not solving the same. instead they are sending the message as though the compalint is solved. their aftersale service is very very poor. no body is taking responsibility....
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R
RAGHAVANK
from Nawalgarh, Rajasthan
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Set up box not working

Address:Gautam Buddh Nagar, Uttar Pradesh

The smart card No is [protected]. The set up box is not working w.e.f 1.3.15. Therefore complaint was made. There after a person from customer service visited and taken the set up box for repair. The person also charged Rs 350/-as repair charges apart from Rs. 150/- towards service charges. However, the stand by set up box is not working properly. Therefore, I am repeatedly calling customer care for the last 4-5 days. However no action has...
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SonuG97
from Sultanpur, Madhya Pradesh
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SUN DIRECT NOT RECHARGE PLEAS REFUND MY MOBILE NO 9685341457

Address:Raisen, Madhya Pradesh

I had recharged my sun direct DTH [protected] with INR 1150 on Thursday, February 12, 2015 7:29 PM. Though the transaction was successful recharge was not done. I had complained to the customer care service DTH and they agreed that the transaction was successful but till now no action has been taken for this issue. Neither the SUN DIRECT DTH was recharged nor got the refund. Please look into this. Order ID : DO[protected] Regards,...
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L
lgp palani
from Gurgaon, Haryana
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Deficiency in Service.

I have been watching Sun Direct channels through Standard Definition Setup box. Recently I have purchased Sun Direct HD set up box. But screen is shrinked after availing HD services.. In spite of so many complaints problem was not solved. Hence I once again shifted to standard definition package. But package is activated to Smart Card pertaining to HD setup box. Still the problem persists. My request to carry over the balance to standard...
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sreekumarbk
from Kollam, Kerala
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Online recharge by debit cards not not accepting

Address:Kollam, Kerala

online recharge by debit cards like SBI debit card(maestro), Rupay card are not accepting in Sundirect. We complained many time but no solution from the company. My complaint number is 1-[protected]. I got a message that problem solved. But still have the issue. 1. When i use SBI debit card the message is 'Maestro Card is not supported for this transaction'. 2. While using Rupay card the message is 'Invalid card number" Try to solve...
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S
Seshan Subramanian
from Krishnagiri, Tamil Nadu
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Recharge of the Subscription

Address:Chennai, Tamil Nadu

I am S Subramanian, from Flat No B2, 11 Manickam Street, West Mambalam, Chennai - 600033 - contact No.[protected] and [protected]. My Smart Card No. [protected]. My yearly recharge for the above smart card is due on 09.03.15.. I have paid a sum of Rs.1980/= on 07.03.15 to M/s BBS Associates, Sun DTH stores, at Sout West Boag Road towards yearly renewal of my existing plan. They made many attempts to recharge the connection, but COULD NOT DO...
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G
Gopal Devendar
from Kolkata, West Bengal
Jun 23, 2021
This thread was updated on Jun 23, 2021
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AFTER RECHARGE IMMEDIATE ACTIVATION

Address:New Delhi, Delhi

HELLO SIR, NOT ONLY THIS TIME, , EVERY TIME AFTER RECHARGE WE MAKE CALL TO THE COSTOMER CALL CENTER, ITS TAKE TOO MUCH TIME TO ACTIVATE AGAIN, AND TAKE MORE & MORE FORMALITIES.. SO PLEASE REDUCES ALL THESE, MAKE SIMPLE & EASY WAY TO RECHARGE SUN DIRECT PACK. REGARD GOPAL (DELHI) CARD NUMBER- [protected] MOBILE NO. [protected]...
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