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Sun Direct Complaints & Reviews

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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 86

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S
sivanganga
from Kolkata, West Bengal
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Regarding no signal in my SUN DTH connection

Address:Cachar, Assam

Sir, My Sun Direct Smart card No. is, [protected], and the connection is not working for more than a month. I have made complaint several times through [protected], from my mobile number, [protected] on 9th, 13th, 14th, 15th, and 17th July 2015.All those days the customer executives replied that 'your complaint has been registered and the complaint number will be sending by SMS'. So far no SMS, no complaint number, nor the problems...
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L
lissamma
from Delhi, Delhi
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refund of non-recharge amount of Rs.175/-

Address:Kottayam, Kerala

I have made an attempt to recharge of SMC no.[protected] consequent on SMS from sundirect on 3rd July 2015 through internet banking and the amount transferred to No.[protected]CITRUS and debited my account. But the recharge not effect. Consequent on this I again recharged it through a third party. The amount debited in my account so far not recredited to my account. Immediate action may be taken to creditg Rs.175/- to mt account Lissamma...
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S
shobhaparmar
from Greater Noida, Uttar Pradesh
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Poor service

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, I am a customer of sundth my dish smart card no is [protected], from last 15 days my tv displaying massage e 48-32 no signal due this no channel is working.several time i complaint to sundth customer care they told me that your problem resolved within 48 hrs but till today no technical person or call came from sundth.every day i call in sundth customer care but solution come yet. With have great estimation on your service...
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R
Rajat Asija
from Mumbai, Maharashtra
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no able to watch channels and no response of complaints filed by me

Address:New Delhi, Delhi

This is varun I am availing the sun direct dish connection and my card no. is [protected] but now not able to watch the channels since 7 days because of problem in connection so I filed many complaints in customer care then they said that the problem will be resolved as soon as but problem has not been solved. M tired of calling in customer care so I think I should try this last option kindly resolve this problem or I will take any serious...
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Address:Rajkot, Gujarat

sun direct DTH connection.my card no - [protected]. i am getting only a few channels on my TV since June last week after a heavy rain over here at Rajkot. i have been calling a no of times since 3rd July 2015. the customer care service person told that technician would be contacting shortly all the times i called.last time when i called the customer service person even said she wont let me call them again for this issue. technician has never...
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S
ssumitha
from Pune, Maharashtra
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setup box

Address:Pune, Maharashtra

My sun direct setup box is not working properly from past three months. Numerous call to customer care is not useful. Even I have recharged Rs. 515 on assurance by customer care to attend the complaint and for free service and new set top box. But they are cheating and harassing customers like me. Please take appropriate action to resolve my problem. Regards, B. K. SunilKumar...
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S
suresh kumar kesavan
from Bengaluru, Karnataka
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no proper response and no proper screening of channels

Address:Chennai, Tamil Nadu

My card no is [protected].I recharged my account on the months of June and July for Rs 200 as per the pack.We should get almost all tamil channels.But we are getting only four Tamil channels screened for the same pack.I been trying to reach out to you people for almost two months but there is no response.If this go one continuing like this I will go upto am extent of disconnection.Please be responsible enough to clear our enquiries...
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S
sivaraji53
from Pathankot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of amount from my recharge credit balance without my consent reg

Address:Erode, Tamil Nadu

I am a SUN DIRECT customer since 2009 and my SMC is [protected]. My subscription world tamil pack at the rate of Rs 250/month expires today.I have a balance of Rs239 as recharge balance till today19.00 hrs.Today I have done a topup of Rs 139 for Tamil Economy Pack Subscription through a mobile shop ( Ref[protected]. After few minutes I have received message stating that my balance is only Rs 128.54. Nearly Rs 111 is taken from my account without...
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P
ppkurian27
from Delhi, Delhi
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No Signal sun direct

I am PP Kurian, from New Delhi. My smart card No. is[protected], My sun direct is not working from23 Jun 15. The TV shows No signal (E48-32). This fault happens frequently and the mechanic from Surya Enterprises, G-1805, New Delhi visit my house and charge Rs.150/-for every visit. The fault is still existing. We have great loss due to non operational of Sun direct. I have given complaint on 26 Jun 15, but no action taken so far. Request...
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M
mahendraswamy79
from Delhi, Delhi
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set top box

Address:Mysore, Karnataka

My sun direct set top box [protected] is not working from past one month. Numerous call to customer care is not useful. Even I have recharged Rs. 515 on assurance by customer care to attend the complaint and for free service and new set top box. But they are cheating and harassing customers like me. Please take appropriate action to resolve my problem....
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S
selvakumartns
from Bengaluru, Karnataka
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SUN Direct Recharge

Address:Vellore, Tamil Nadu

I have Recharge in 26/06/2015 bu not Credited SUN Direct Id but My Bank Account will be Debit the amount Pls help me Bank Name State Bank of India Account Number [protected] Transfer Number[protected] Sun Direct ID [protected] Thanks & Regards, Selva Kumar S [protected]...
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ppkurian27
from Delhi, Delhi
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Not getting Signal

Address:New Delhi, Delhi

My smart card No. is[protected]. Sun direct not working since 23 Jun 15 and it shows No Signal ( E48-.32). This problem of not working Sun direct is happens periodically and the representative from Surya Enterprises, G-1805, MB road, New Delhi used to attend and rectify the fault for few days and charges Rs.150/- for every visit.(Cash Receipt No. 2111dated 15/05/15 is evident). No permanent solution given till now.Presently we are not...
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N
nc sekaran
from Mumbai, Maharashtra
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recharge amt not receive in my sundirect acount

Address:Kutch, Gujarat

21 june 2015 i recharge my sundirect smt no.[protected] firstly rs100 after rs100 (two times) one is received. another one is not receive. kindly check and inform me [protected] recharge amt100 date21/6/15 tr id[protected] this recharge is successful with operator tr id RB[protected] [protected] rechargeamt100 date21/6/15 tr id[protected] this recharge is sucessful with operator tr idRB[protected]...
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N
nandi praveen
from Mumbai, Maharashtra
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signals

Address:Jaipur, Rajasthan

many channels in sun direct have no signals. my sundirect vc number is [protected].the channels like star sports, set max, telegu chaanels, utv movies, utv action, star gold, ten sports, ten cricket, news channels etc have no signals written on them.these channels are not coming since 2 months .and some of them are not coming since many months...
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N
nc sekaran
from Mumbai, Maharashtra
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recharge balance not yet received

Address:Kutch, Gujarat

21 june 2015 i rechaged through myrecharge.co.in online Rs.100 and another hundred(Rs.100) . total 200 . one 100 balance is recd in my sundirect balance . another one 100 balance not yet receive. smt card no.[protected] recharge amt 100 date 21/6/15 time 10.32.45 transaction id[protected]. recharge successful with myrecharge give operator transaction id RB[protected]. sundirect customer care said there is no balance received....
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Address:Kutch, Gujarat

Dear Sir, I have launched a complaint via customer care call center of Sun DTH regarding the non working of my set up box with the remote. This complaint was booked on 11th of this month and since then I have followed up two three times. Even on 23.06.15 I followed up on the matter but I am getting the response that it will be solved at the earliest. But the earliest has not arrived. I am not able to change the channels via remote...
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N
Niranjan pc.HR
from Kayankulam, Kerala
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Regarding recharge and curomet care no

Address:Hyderabad, Andhra Pradesh

Hi Team, Generally most of the customer care nos are toll free. But your's is not, don't know why? If it is not toll free, then at least it should get connect to agent in short span of time. But it took me 15 minutes to connect to customer care agent. I was charged 40 rs. who will pay this mobile bill to me? Secondly, after recharging the TV, why is that we have to again call customer care to get it recharge. When consumer selects...
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S
Sudakar_K
from Gurgaon, Haryana
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No response from Technicians

Address:Bangalore, Karnataka

Hi, I am Sudhakar from Bangalore. I registered an online complaint(SR# : 1-[protected]) stating that the Sound and picture were freezing. After 4 days, Finally!!! technician reached home. At the first he mentioned there is some problem with Tv.. then with the electrical circuit.. then set up box.. then audio/video plugin...!!! Basically he is not a technician.. !!! I asked him to replace the STB as I believed there was something wrong...
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G
GJE
from Balaghat, Madhya Pradesh
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RIDICULOUS DISH TV SERVICE

1. Sun direct number [protected] was recharged in Nov 2014. Since then response from customer care was Technician would attend in a day. Umpteen number of calls & same reply with NONE turning up for weeks & months together. Now I have shifted out to Bhopal, Madhyapradesh from Chattisgarh, MP. Reactivation request was placed daily & numerous times. Same reply as " in a Day or Two" as ever. No individual visited nor the line was established....
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M
mikejoe23
from Mumbai, Maharashtra
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no response from the sun direct team

Address:Thane, Maharashtra

I have shifted my home from vashi, navi mumbai to dombivli, thane distirct, and just want to get my dish located and installed back again in my new residence, i have contacted the customer care twice or thrice in these 10 to 14 days, but they always say, they will send guys for installation in 48 hrs, but theres no repsonse, please look forward to this issue, if its not possible for you guys, please contact us, we will look for some other...
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