Swipe Telecom Complaints & Reviews

Address: Pune, Maharashtra

Hello dear
I am mahesh tank, from raipur, chhattisgarh i have swipe elite plus mobile. Till i have purchase this set no update given me. Whenever i tried no update message came - it has lollipo 5.0.2 version and security patch date is 01/01/2016. I bring this set to service centre they also told about online update but no response till now.

I will never suggest anybody to take this company mobile.

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Address: Dewas, Madhya Pradesh, 455001

Dear sir
Iurchased swipe elite 2 plus mobile in nov-17, in apr -18 i facing display & camera issue given at indore service center for under warranty repair on date 23.04.18 complaint no is sascmp0861642. After 4 month service center return my handset & reply given that swipe not support to any service center so we cant able to give service. I contact many times to swipe but they not reply.
Service center name excel compuzone mr amit [protected] please help to resolve my issue

Regards
R. Porwal
[protected]

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D

Debjit Hore

from Ahmadpur, West Bengal

Sep 25, 2018

I bought swipe elite power in the year 2016, i am facing some problem about the current marshmallow version, when it will updated to naught?

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V

vastralya1977

from Churachandpur, Manipur

Oct 1, 2018

Please update my phone swipe elite .my email .id .is [protected]@gmail.com

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vastralya1977's reply, Sep 25, 2018

Please send me link for updation my phone my email., [email protected]

S

sainichirana

from Jagnair, Uttar Pradesh

Oct 4, 2018

I want swipe konnect power mobile screen folder
MOBILE PURCHASES Invoice no. FABKT[protected] DATED 05/03/2018

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sainichirana's reply, Sep 28, 2018

I want swipe konnect power mobile screen folder
MOBILE PURCHASES Invoice no. FABKT51800000726 DATED 05/03/2018

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Address: 411038

Website: Ashiyana real estate

I have purchased new mobile of swipe elite from naptol. Since i have using form 2 month. I am getting 2much problem. It take 5 hour for battery full. I think i have to replace this mobile & to. Much add on it. I have try to many time at call center. But mobile no is not available. I have went to services center but it tool that we have stop working on swipe company
Kindly look in to it.
This ia my contact number -[protected]/[protected]
Thanks and regards
Imtiaz shaikh

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Address: Kozhikode, Kerala, 673542

I had bought a swipe elite 4g hand set from flipkart with invoice number fa ba si[protected] dated 27/03/2018. After usage of 2 month, mobile shown some technical problems like disply issues, power failure etc. Imei numberof my mobile is [protected]. I had already contacted your service center at calicut for repairing it, but they inform that one month waiting period is required, since they have no spare parts. Kindly request you to replace my phone as soon as possible
Thanking you
Sreekanth illath
[protected]

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I am using swipe elite sense. There are some apps like "chromes", "settings" and com.wgvjp.dick are installed automatically even after i uninstalled it.
I don't know how it was installed.

But all the permissions are provided to that apps automatically. it went automatically phone to reboot and battery goes to loww And play store suggest me that "this app can damage your phone". It may be a harmful virus.

Please check it and provide us a way to fix it...

this problem exit more than 5 months. i did the factory reset more time but no use the problem not resolved.

kindly resolve the problem quickly

+1 photos

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Address: Salem, Tamil Nadu, 637101

I had bought swipe elite otnx. Phone is not switched on
I had given to service centre in Salem tamilnadu. On[protected]
It's been either months. Ididnot get my phone back. Ilthey are not giving proper response in service centre.i wanty l my phone back within 10 days
Else I will complain to the consumer court for sure. Here with I had attached the receipt copy of service given. Reply back in 24 hour with the update to [protected]@gmail.com

+2 photos

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Address: Madurai, Tamil Nadu, 625020

Website: justswipe.com

I have been using the swipe elite sense for about 1 year,,,,, which was super with its performance and it was also efficient but 2 months ago i came across a problem of a auto downloaded virus "chromes" and "mail" and thing like aiboo. Cc which was a trojan horse virus,,,,,,,, partially it got cleared which made happy,,,,,, but now a new virus"com. Vcpgy..." (I dont remember well)...
And along with that setting a fake one is installed along with it... By those unwanted apps batter in made unoptimized and also the user (Including me) gets disturbed/distracted while doing an work... So,,, swipe telecom should come forward and rectify this problem as soon as possible

If it continues for a long time,,,,,,, i strictly discourage buying swipe phones...

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Sreesai CB Apoos

from Suchindram, Tamil Nadu

Aug 28, 2018

[protected]

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Rajith Gowda

from Bengaluru, Karnataka

Aug 29, 2018

I am Rajith, I am using swipe elite phone in 1year is working in good condition but virus is attack in my phone virus name com.wgvjp.idck this virus is coming my phone is hanging, bettry drain very fast please help me.

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V

Varrun Tom

from Vallam, Tamil Nadu

Sep 11, 2018

Past 8 months my swipe elite sense automatically installed setting app and com.wgvjp.dick which is malicious app warn by anti virus, so many times i uninstall this app and more than 5 time restore the format factory, but this app not uninstalled .

kindly give the solution for this problem

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R

rejeena

from Tiruchirappalli, Tamil Nadu

Jan 21, 2019

Dear Friends,
I got one solution, It works For last Few days...

1 . First hard reset Your Phone.
2. Do not restore anything.
3. Do not update your Software . software update may be reason of virus...
4.just use normally...
It works for me...

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Address: Mathura, Uttar Pradesh, 281121

Swipe mobile phone purchased through flipkart is not charging.
Details of the purchase are as mentioned below:-

Product: swipe handset w069129 (Hsn:[protected]
[protected] / [protected]
Invoice no: fabf[protected] dtd 16-11-17
Gstin: 06aanfg5292k1zw
Od[protected]
Amount: rs. 2999

Shipping address

Kalicharan gautam
House no: s-2/117
Kailash nagar
Vrindavan
Dist-mathura
Uttar pradesh pin - 281121
Mob: [protected] / [protected]
Email id: shivendragautam.[protected]@gmail.com

The phone is under warranty is giving troubles in charging since long. Now it has stopped charging permanently. The fault in charger / battery / charging pin is not traceable as same could not be diagnosed during check by changing charger and also by using the original charger with other phones. I wish to return the product or necessary action can be taken to rectify the fault. Kindly process early.

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Raj Kumar Dutta_1

from Kolkata, West Bengal

Aug 31, 2018

No service center found in Kolkata for servicing in warranty phones of swipe.

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Address: Thane, Maharashtra, 421301

I have given my phone to whatsupp service center, kalyan west (Sascmah351) on[protected] with jobsheet no : sascmah3512139 and imei no: [protected]. It's second time since i've given my phone to service center within 1 month. I purchased my phone on[protected]. It's almost 1 and half month passed since i given my phone but still there's no response from swipe service center. Even there customer helpline no is out of service.
Whatsupp service center saying they given phone to repair in center and yet no response from their site.
Please take a look in the matter and resolve it asap.
Thank you

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Address: Rajkot, Gujarat, 360003

Website: www.justswipe.com

I hv given my swipe elite phone to surat g. Tech solution service centre on 28.05.2018 ref no 1018 and my ime no [protected] repeatedly serviced by service centre in past one year not resolved (Phone purhcased in last june only). With in one year four times admitted in service centre.
No custoemr phone is working and no response from service centre.
Detail complaint letter also sent to swipe marketing heads.

V. Venkatraman
Rajkot
[protected]

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My swipe elite sense is also having the same problem.
First it downloaded staticstatus and mails app, which now stopped.
Then it downloaded settings which is a malware.
In google it keeps on opening www.aiboo.cc so i deleted chrome only.
Now i still have the problem of settings but i have a nother virus
It downloads nolcans app it keeps on showing ads.
The virus is com. Wgvjp. Idck
I keep blocking it's notifications and permission but it gets deleted with antivirus apps and then gets downloaded with permissions.
My phone also gets a blank sometimes and then i have to restart my phone.
I have done factory reset many times.
Please help me

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durga1133

from Manuguru, Telangana

Aug 10, 2018

Sir.in my phone some malware apps are installing . I uninstalled these apps so many times, again and again installing and some times phone is hanging, turning to blue screen .so please give update for us.

virus problem - Comment #3180755 - Image #0

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durga1133's reply, Aug 15, 2018

No reply ji

G

G vas

from Guntur, Andhra Pradesh

Aug 21, 2018

I bought mobile online on 30.07.2018. Invoice No. A[protected]A004. In the Name of SRINIVAS .G . There is no service centres in Karimnagar and Called to Hyderabad service centre They was told me that no proper response from company.

Kindly solve my mobile problem.

Regards
Srinivas.G

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S

Sivaram1968

from Hyderabad, Telangana

Sep 8, 2018

Sir, I am also using Swipe Elite Sense i am also facing the same problem with the malware/App "NoIcan", it is repeatedly, entering in to my phone by some way, Because of this many non sense advertisements frequently disturbing our applications. I request the Swipe Elite Company, do the needful immediately, and provide the necessary support. My contact details "[protected]@yahoo.com" and Ph.NO."[protected]. Thank you.,
SIVARAM.Hyderabad.

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vky_kumar

from Rohtak, Haryana

Sep 24, 2018

My swipe elite sense is also having the same problem.
First it downloaded staticstatus and mails app, which now stopped.
Then it downloaded settings which is a malware.
In google it keeps on opening www.aiboo.cc so i deleted chrome only.
Now i still have the problem of settings but i have a nother virus
It downloads nolcans app it keeps on showing ads.
The virus is com. Wgvjp. Idck
I keep blocking it's notifications and permission but it gets deleted with antivirus apps and then gets downloaded with permissions.
My phone also gets a blank sometimes and then i have to restart my phone.
I have done factory reset many times.
Please help me

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Address: 411001

Website: www.justswipe.com

Respected sir i m send my mobile swipe elite plus2 service center sri ganganagar (Rajasthan), afater 2 month still swipe company do not provide required part of mobile to swipe services center ganganagar rajasthan, pleae help me please send required part of mobile to service center, services center contact number [protected], my contract number [protected]

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Address: Kamrup Metropolitan, Assam, 781018

Website: justswipe.com

Recently the body of mobile phone swipe elite VR got detached automatically and upon visiting the service centre he told me that he can do the work but with the consent of mine.He further told me that the phone needs to be heated and that involves risk.The service centre is at Guwahati namely electronics solution at GS Road Bora service.My phone is still under warranty

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abha yadav

from Delhi, Delhi

Jul 23, 2018

Complaints about com.wgvjp.idck (trojan) ye Baar Baar phone me install ho ja rha...nd jb jb aa rha phone work ni kr rha...I don't know what is this...nd I have no idea how to remove this...plzz help me how to remove this

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S

susheela pal

from Agra, Uttar Pradesh

Jul 24, 2018

Sir i am buy swipe Konnect Prime mobile in01/08/2017 i am give to custmercare centre but they return me i am very unhappy for this service mobile speaker and battery is not working please return my money

smartphone problem - Comment #3165319 - Image #0

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Address: Dhubri, Assam

Website: Swipe telecom

Mare mobile ki problem tha touch problem, battery problem, over hiting problem, hang problem, charging point not setting.
Mane 18-05-18 date ma Dhubri Shree Shyam swipe canter may diya tha. Unhone[protected] ko swipe head office ma vaj diya. Mare mobile ka job sheet number hay- SASCASS274149 or IME NUMBER HAY- [protected]. lakin ajj 47 days hone Cale he avi tak na mobile mela na koi
swipe ki toraf sa response mela. Agar 2 din ka ander mobile handset ya koi response na mela to me consumer court may sikayet kar dunga.
Mane 1 hafte pahely v consumer complaint may sikayet kiya tha lakin koe ave tok nahe mela.
Name- Gaur Sil
Add- Dhubri (Assam)
Phone no- [protected]

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Jul 06, 2018

Updated by Loknath Basumatary No response swipe company

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vmole s

from Wardha, Maharashtra

Jul 19, 2018

I have purchased swipe elite android mobile purchased it touch is Brocken presently I am in Nagpur

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A

abha yadav

from Delhi, Delhi

Jul 31, 2018

My phone is not working because of nolcans I don't know what is this bt when this is install in my phone... phone is automatically not working plzz help me how to remove this

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Address: Purba Medinipur, West Bengal, 721636

Heur:trojan. Androidos. Triada. Dl in system file:
System/lib64/libandroid_runtime. So

Earlier, settings app was getting infected every 5 minutes after removing the infected settings app with mcafee or kaspersky internet security.

Now, malware gets installed every 5 minutes. Phone becomes brick immediately. Only after pressing power button for a very long time, phone restarts and can be used again but with malware installed. This happens regularly.

Service centre says there is nothing that can be done.

I demand the manufacturer to release a clean os ota update as soon as possible. I am unable to use my mobile normally and without worries.

My phone model - swipe elite pro

+1 photos

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Jul 04, 2018

Updated by Souradeep Panda This is the system file infected with a Trojan virus through which hackers are installing malware every now and then. Please help. I am unable to get peace of mind, it's very frustrating.

Jul 05, 2018

Updated by Souradeep Panda I am getting mentally frustrated. Every 10 minutes or so, the phone becomes bricked and I have to reboot it by pressing the power button for a very long time.

Have I done a crime by buying a new mobile? Please help me.

Jul 05, 2018

Updated by Souradeep Panda If I turn off internet service on the phone - WiFi or Mobile Data, then the phone does NOT install unwanted malware apps nor does it become bricked.

Clearly, my phone is under hacker attacks using the Trojan in the system file.

I beg Swipe company to release a virus-free CLEAN OS update for my mobile phone model or at least do something to fix the problem quickly.

Jul 07, 2018

Updated by Souradeep Panda Now, phone installs automatically and repeatedly a malware app and repeatedly launches www.aiboo.com/... in Google Chrome.

I used to feel proud of this mobile's capabilities.
Now, I feel disappointed and sometimes disgusted as well.

Jul 09, 2018

Updated by Souradeep Panda I have tried dialing Swipe Customer Care numbers given on the internet. None of them can be reached.

Is this a fraud mobile company trying to lure customers using cheap prices and thereby making one-time profits?

Jul 13, 2018

Updated by Souradeep Panda I have posted my complaint on consumer forum. Now what? Do companies even bother checking our complaints? How long do I have to wait and face problems on my mobile?

Jul 15, 2018

Updated by Souradeep Panda Since I woke up this morning at 6:00, I have had to restart the phone by pressing the power button for extremely long time twice already.

I am REALLY becoming paranoid, insomniac and frustrated ever since I am facing this UN-fixable virus problem.

Please, I beg anybody & everybody to either fix my mobile or replace it.

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A

Aloja

from Pune, Maharashtra

Jul 19, 2018

I have send my swipe konnet star plus mobile to company for repairing purpose.
45 days are completed but my mobile is not get repaired. Please provide me reason. If swip doesn't gave response I will complaint in court.

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R

Rajjan.gupta

from Lucknow, Uttar Pradesh

Jul 19, 2018

Dear sir not working my mobile scin touch but not any service to services center toll free number is all ready switch off ..my purchase date 01/01/2018 by ShopClues online shopping... Invoice no SIG-HO-SPC/67694

Sani Gupta
3a Gandhi Gram GT Road Kanpur

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I am using swipe elite sense. There are some apps like "chromes", "status statics", "mail", "no clans" and "settings" are installed automatically even after i uninstalled it. I don't know how it was installed. But all the permissions are provided to that apps automatically. I think it is a severe issue. I am a software developer and i know what can we do with "phone and storage" permissions. And play store suggest me that "this app can damage your phone". It may be a harmful virus. Please check it and provide us a way to fix it

Swipe Telecom customer support has been notified about the posted complaint.

Jul 04, 2018

Updated by Jothilakshmi Baskaran I tried "wipe data /factory reset" several times. But this doesn't solve my problem.

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T

Tinu Shah

from Ambala, Haryana

Jul 19, 2018

Please given my mobile your care service so late my device in your company six month I am contact your care no. But it's switch off your care service so bad

apps (virus) installed automatically even if i uninstall them - Comment #3160988 - Image #0

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Address: Dhubri, Assam, 783324

Website: [email protected]

Sir, mera swipe handset ka problem tha, touch problem, heating problem, battery problem, hang problem, charging problem, software problem.
Maina dhubri swipe service canter ko[protected] ko diya tha. Dhubri swipe service canter balo ne[protected] ko swipe hade office ko vej diya. Ajj 45 days hone calehe lakin ave tak mujha handset nahe mela. Maina customer care ko call kiya tha lakin jo v number me call kiya sob baand aa rahe he. Please reply under 2 days.
Nahe to me consumer court me sikayat kordonga.

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Address: Visakhapatnam, Andhra Pradesh, konnect prime

Website: face book

I s krishna murty purchased swipe konnect prime 4g, 5`` through snap deal by online. that battery was spoiled by full swelling. i ordered this battery from your company service centere in visakhapatnam, that is ``sri sai nadh enterprises``cell no; [protected],
My order given 1 month back, and paid advance amount rs 500/-(out of 800/-)
Till now it has been reached.how much time will taken you ?
This is not good service in your part, please send immidiately.
thank you

Km seelam

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Address: Pune, Maharashtra

My mobile has been sent to this company before 2 months ago (Complaint number:sasckar031632, swipe elite plus). The complaint wasthe 'mobil was not power on'. When i was called the customercare before 2 weeks ago, the told me that "they will discharge the mobile on may 25". But the mobile not yet to be reached. So kindly help me to get back my mobilephone. I want back my mobile as soon as fast.

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3. Mothes ago i buy this phone now it is not working. I give this to service center they are help less. I call all numbers that you give in your website but nobody is attending. My mobile number is [protected] call me in 2days ang give me a solution or i move as lligal that i mean i reach to consumer court. Customers is not depend up on you. You are depending upon them - mahatma ghandhi

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Swipe Telecom Complaints & Reviews

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Swipe Telecom reviews & complaints page 2

swipe elite plus no update till purchase

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under warranty service

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mobile getting to much problem & battery take 5 hours for complete 100

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mobile not working perfectly

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com.wgvjp.dick

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service given on 29-01- 2018

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swipe elite sense malware problem

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swipe mobile phone is not charging (under warranty)

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swipe elite power - screen touch problem and sim tray missing

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swipe elite phone - screen touch problem

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virus problem

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swipe do not provide services in warranty period

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smartphone problem

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swipe/ mujha avi tak mobile nahe mela

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unremovable virus in system file even after re-flashing by service centre

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apps (virus) installed automatically even if i uninstall them

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mare mobile abhi tak nahi mila

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swipe konnect prime (gold) 4g, 5`

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about service of swipe elite plus mobile

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swipe elite 4g

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