Syska Gadget Secure Complaints & Reviews

Hi sir this is ravish maheshwari and my contact no. Is [protected], [protected] ticket id is 98383849
I request to you sir my divice is damage
1. Back pannal
2. All type of sensors and too much heating and hanging issue 15day's back in case of accident so i want take claim with damage. It's a hambal req i need instant because i don't have any onther mobile
Thanks you

I recommend each one of you to never ever commit the mistake of buying Syska Gadget Secure. They cheat you and fool you. They have taken my money. They have taken my phone. Havent returned my phone yet. Everytime i call them. They only tell me that It is under process. It has been 60 days now almost since i am waiting for my phone. I am done sending mails to them. Done calling them numerous number of times.They are frauds and they only know to give you false hopes about your phone. CIN NO- [protected]. MOBILE NO- [protected]

I referred my damaged handset under CIN NO [protected] dated 23.06.17.but lapsed of more days not resolved my problem by your company and also harassment me by your company.i am unsatisfied to your services.your services is very poor and under low rating.i sure in future that I am not use your products in future and also aware of more people to near about me to your company poor services.and I will be also Liberty to taken legal action against to your company.

I, sashi bhushan ekka with claim no [protected] has been rejected. I had fulfilled all the required documents. Reason for rejection is that my bill is not matching. But it is the negligence of their staff who has put wrong bill number without my knowledge. Now just to save money they are saying that bill doesn't match though i had original bill with dealer's stamp.

I have purchased my power bank from amazon online shopping market as on 1- april -2017. My power bank is 11000 mah but it is not work properly it charge my phone single time only. I have mail [protected]@gmail.com 1 month ago till now they not respond my mail they not contact me. Syska service is very pour and product is not good. I called syska customer care many times but they not give me a satisfactory answer.

My phone is damage in april and i had submited my phne in syska gadget and now 3 months gone in my status they mention that your phne is under repairing procces 1 months ago then my phone was repairing and in my status they wrote that your phone will be deliver on 29/06/2017 expected and now july was ending i request u that give my cell soon i[censored] don't know that how to repair a phone that give it to me back hell with ur company and all o[censored]r members u all are fraud give it to me back my cell i[censored] don't know that how to repair hell with ur company syska gadget # give it to me back my mobile my cin no is [protected] my name is akash lal plz hell with ur company give it to me back my cell thanxxx

Complaint no. [protected] is not resolved even after one year passed. No one person able to satisfy the customer registered in this complaint. I think to choose syska is biggest mistake of my life. Disgusting service and so poor management. Management has to follow complaint aggressively but this seems to be almost nil in case of syska. You are offering settlement within 120days and what about delays even after one year have passed. I think this company don't care about customers which is very crucial for long term business. Overall performance is very bad from my point of view.

Dear concern

I would like to draw your attention for that my cell phone samsung j200 4g, imei/esn no. [protected]/[protected], colour - gold is damage since 27.06.2017 so as per terms and commitment by syska agent i want desirable salutation. I request to you repair my cell.
Details of insurance -
(1) syska gadget secure, (Imei/esn no.[protected]/[protected]
Book n0. 13, bill no. S000608, date:[protected]
(2) docket no. 357951

I hope you take right step,
With thanks

Regards
Mrs. Nitu pandey
[protected]
Allahabad

I lodged complain on 12th july, 2017 and my handset had reached pune office of leehan retails pvt ltd on 28th april, 2017.

The claim was approved on 29th april, 2017 and since then the status is under repair. I have called on the helpline number number of times but the standard response i get is that the phone is under repair.

There was just the screen damage which is nowadays get repaired on the same day and these people for last 2 months are still not able to repair the phone.

I now sense being cheated.

Can someone help here?

Apeksha

I have complained on 1st april 2017 about damage of my pone samsung s-7 edge. After long conversation and efforts i cold send my phone on 12th may 2017. Evern after more than two months i have not got my phone and whenever i phoned it is answered that the phone is under repair. This company is making fool to the customrers. And have tied up with the dealers who sell the phone. They insisted their customer to buy insurance plan and hence the customers are trapped in their cheating net. I pray to the government of india to shut down and bar these companies from india. On the other hand i appeal to all indian customers not to buy such fraudy insurance plan.

Gk vadehra
Complaint no. [protected]
For isha pawar
Mob:[protected]

Sir i am resident of nanded maharashtra.
I had purchased my samsung handset worth rs 20000 on 30 june 2016. I had done its insurance under company name syska gadget secure. I paid 1800 rs extra amount for insurance. The insurance validation was for 12 months. On 16 september 2016 my accident incurred in which my handset got damaged. So on the same day i claimed for insurance to syska gadget secure. They have taken my handset & all accessories along with original bill & in return they assured me that they will provide insurance of 15000 rs. 10 months have passed i haven't received any insurance yet. I have contacted manoj sir of syska many times even i have made 100's of mail to them but there's no response from company.
They have given me my complaint no : [protected]
I am sending u contact of that manoj sir & company.
Manoj sir : [protected]
Company's contact:[protected]
Company's website: www.syskagadgetsecure.com
I am sending u photos of my original bill, pickup receipt of my handset, insurance details & some screenshots of my conversation with manoj sir.
Please help me to get my insurance.
My contact details:
[protected]
Sambhwwni. [protected]@gmail.com

Hello i am resident of nanded maharashtra.
I had purchased my samsung handset worth rs 20000 on 30 june 2016 and had did its insurance under syska gadget secure company. I paid 1800 rs extra amount for insurance.
My handset got damaged on 16 september 2016. According to company my insurance is valid for 12 months.
So i registered the claim on 16 september 2016. Company has taken my handset & all accessories along with its original bill from me & in return it assured me that they will provide insurance of 15000 rs to me. But 10 months have been passed i didn't get any insurance from company.
I have tried contacting company many times but there's no response from that company.
My complaint no that they have provided is [protected].
I have contacted the manoj sir of that syska head several times but he doesn't responded me i am sending u its contact details along with some photos taken by me. Which contain my original bill, handset pickup receipt of company, insurance details, some screenshots of my talks with company.
Manoj syska :
[protected]
Company's contact no:
[protected]
Company's site:
www.syskagadgetsecure.com
Please help me to provide my insurance.
My contact number & id:
[protected]
Sambhwwni. [protected]@gmail.com

Dear Indian Consumer Complaint Forum,

I purchased a handset insurance policy from Syska Gadget Secure on 1st November 2015.

I met with an accident and My cell phone (Samsung Note5) got damaged on 4th September 2016. Same day, I registered my claim with Syska.. as per their policy.
My claim Number- [protected]

I have submitted all the documents and completed all the required procedures they asked me to do so.

Even though my claim was approved by them, they told me in April 2017 to personally submit my phone to their Pune centre; which I submitted on 18 April 2017.

Since September-2016 i have been chasing them to settle my claim. firstly.. to reverse deliver my phone and now to hand my phone back to me. They have not settled it yet after so many months (almost a year).

Even i got same reply from customer care and received a system generated mail which is always same.

I have not received any claim amount, my phone and even a single satisfactory answer from their side.

Please help me in this case to get my phone back.

Dear team my name is sukhpreet singh sethi n i gave a complaint against my galaxy s7 edge got damaged in a accident n now you tell me guys how many time i have to remind u bt still i didnt recieve back my phone what the hell you r doing..

How many times i have to remind you guys are just ######## this is the final time i am goung to remind you again. I send all my details which you asked to me n still i am waiting for my mobile is this just a joke. As i provied my doctor slip and all details and you are jus ignoring me is this the service which you are providing to your customer.

I am again saying i will go to the higher if this time you will not gonna reply me. I need my phone back n also need my insurance n will insure that in my area noone will touch with you guys.

[protected] make me a call asap othriwse i will go to the police.. You guys just making me fool...make me cal

My phone Samsung S7 Edge was damaged accidentally and when I lodged a complain, I was asked to send the mobile to their Address.. it was sent and relevant email was sent to them with courier details. They took 1 month to acknowledge that they have received the phone while my courier was showing that it was delivered 1 month back to them. Then they completed the procedure and the update was I would get my phone by[protected]

My CIN no is [protected]

Now its more than 100 days that my R/s 70000 phone is with them and they are not giving it back. Still their " track your complain" page shows that its under repair and it is still showing that estimated delivery date as[protected]

For a new phone like Samsung S7 edge, they are saying that the screen is not available for last 60 days, whereas I enquired in Samsung service centre, they say its a job of 2 hours.

I have called their customer care more than 100 times but nothing is been done nor they are replying to my mails...

Please help me to get my R/s 70000 phone back from such a fraud company

Dear Indian Consumer Complaint Forum.

I purchased a handset insurance policy from Syska Gadget Secure.
My cell phone got damaged. It comes under there total loss.
My claim Number- [protected].

I have submitted all the documents and completed there requirement they asked me to do so.

Since 4-June-2016 i have been chasing them to settle my claim. They have not settled it yet after a year, Even i got same reply from customer care and received a system generated mail which is always same.

I have not received a claim amount or i have not received a single satisfactory answer from there side.

Please help me in this case. And the needfull.

Dear Indian Consumer Complaint Forum.

I purchased a handset insurance policy from Syska Gadget Secure.
My cell phone got damaged. It comes under there total loss.
My claim Number- [protected].

I have submitted all the documents and completed there requirement they asked me to do so.

Since 16-June-2016 i have been chasing them to settle my claim. They have not settled it yet after a year, Even i got same reply from customer care and received a system generated mail which is always same.

I have not received a claim amount or i have not received a single satisfactory answer from there side.

Please help me in this case. And the needfull.

Thanks & Regards
Rahul Sahariya.
[protected]

Sir on 17/11/2105 i was purchased a mobile named samsung s4. Then i will make it insured by syska gadget and secure company. But because of some accidental problem my phone screen will be broken. Then i will complained in syska gadget and secure. Then i will done all my worl as they told (Like: documents, canceled check. Photoes e. T. C) then they told to give my device in sonipat samsung care (
Pankaj kumar
Address
Ins telecom,
Shop-105, eight marla above pnb bank sonipat 131001,
Sonipat,
Sonipat, haryana). On this adress. Then on 31/12/2016. My claim will be passed. Then they told me that my clain amount is 8085 rs. Which will be given to are in 35 days. After 35 days i will be complained in syska gadget and secure about payment. Then they told me that payment will be given shorty. After 15-20 calls i will emailed them. But they again told payment will be given shortly. But now 7 monts will be goan but still payment was not received. So i thought to make a complained against that company. So sir plzzzz resolve my problem.

Sir i will also sent them a letter on there company adress. But no rply will come. I will be payed 7000 rs on this process. So i will make a complained in court to provide me 15000 rs refunded by syska gadget and secure.

Thanks
Name : himanshu goyal
Phone no. :[protected];[protected]
Email id: [protected]@gmail.com

My claim number with syska insurance is [protected]. My case was re-opened after my escalation email on 18/01/17. Since then there has been no progress. Even the level 1 verification which requires 24-48 hours has not been completed. I have been continuously calling them and send emails however everytime i get the same reply stating that they have escalated to the backend team so it would handled in priority. That priority has been resolved in last 6 months. I have an impression that this company is a scam.

Your name:manjeet kurrey

Phone number:[protected]

Your question: why have i not got my handset repaired yet even after 11 months from syska?

I had bought a syska insurance plan while puchasing handset samsung j7. As my handset got damaged accidentally i claimed and completed all formalities but didn't get my handset repaired yet even after 11 months?

Customer detail (Complainer)

Manjeet kurrey

Ph.[protected]

Raipur cg.

Complain detail :

Syska gadget secure

Claim no. [protected]

Customer care no.[protected]

Syska raipur office

[protected]