Syska Gadget Secure Complaints & Reviews

My name is rajesh kumar
my cin no.[protected]
mne phn liya tha 8/04/2016 ko samsung j7 lekin wo tut gya mne syska ka insurance krve rka tha mne 16/04/2016 ko syska care m sbmit kitya tha mne phn kra tha to unhone mujhe btaya ki apko kuch dino k leiy wait krna ho ga mne uch mhino tkk wait lekin koi response n aaya abb m pichle kuch mhino se lgatar phn krra hu unhine mujhe kha tha ki apka phn pura loss ho chuka hai apko abb apke...

Hi,

My Claim No.[protected] and claim date.24/11/2016 very log time for no review for my phone show can send my status for now and

kuchh naya to batav aage kiya karna he he or keshe kar na he kab tak aap aese hi kare rahoge kiya aapki company fake he jo he vo mere ko bata do yar nay to me kuch naya rasta upnau. kab tak uhi chlta rahega kuch naya to milta hi nahi he.please akbar meri mater k dhiyan se dekhiye...

Call log date: 21/03/2017

Insurance approval date:
04/04/2017 11:29

Today's date: 16/05/2017

It's about accidental physical damage... Even after more than a month i haven't received my handset nor any call.
When i call customer care they say flat & rubbish... Your handset is under repairing process.

I will never recommend anyone to go for syska gadget insurance.br...

Sir my phone was gone to you on 10 March 2017 and then the insurance
approval date is 4 April 2017 and you take a long time to process it
and now the 5 may 2017 date and a new date was given to me that is 15
may 2017. Can you tell me that my phone was given it me or not if not
then give my phone and it's approval amount to me. My name is Rajesh
Jain and complaint no is [protected]...

Dear sir /mam... I beg to say that when i was going from gohana to rohtak in my village..in between my way a cow suddenly comes in front of my bike and my bike sleep where and in dis accident my cellphone was damage... So i request u too please solve my phones problemmm... I attached my phone billl and insurance in this appplication form... Thank u...

Hi
My name is balram Singh. My phone got damage in an accident and when I went to the store for claim or repair my device they denied my request. They said my name on syska gadget secure is registered as balsam Singh instead of balram Singh and we cannot approve your request we can do nothing.i gave them right document and my email with name of balram Singh. It was there mistake I don't know about that.
My syska code is 14182465.br...

This is to bring in your notice about the Fraud being done to me by SYSKA, they have collected my handset for repair as per their policy insurance package. They told me that they have submitted my handset to Samsung Authorized service center, but that was a lie as they were unable to provide the info about the Samsung service center address and the Job-sheet number. It's more than a month now that they have taken my phone and not returning...

I have lodged a complaint no [protected] to Syska for my Iphone 5S damage on 20/12/2016 today is 05/08/2017 and my claim has still not been settled.
Syska is One of the Worst Gadget Insurance Company. I will never recommend Syska to any of my friend and reletives Not even my enemies.

I am very frustrated and angry with the kind of service Syska is providing to its valued customer....

I purchased samsung galaxy a7 mobile and did insurance with syska. The mobile damaged on 2 nov 2016, i processed all the formality and handset to the company on 12 nov 2016. Syska service centre declared device un repairable. Syska declared total loss status in dec 2016. Since then i yet to get my insurance money from syska gadget secure. I called up the company many times. They every time says that our expert time is looking in the matter....

My complaint login detain 27/02/2017
Insurance claim approval date 04/04/2017
But till nw my handset in under repairing process
Why so late please tell me???

When i call to ur customer care dept. Always they said ur handset is in under repairing process

Ur service is very very poor.. This is my second chance..

Y u people irritating to ur customers

Regards mohit...

Madam/dear sir, i had sent my handset (Samsung note 5) for claim/repair under captiined cin number.

I have received my handset but very sorry to inform you that while taking delivery, "s - pen" was found missing in the courier packet. Also the"home key with fingerprint sensor" has not been repaired and the same is still in broken condition.

I have informed to your customer care executive immediately from the...

I had gotten my iPhone 7 plus insured with Syska gadget secure, when I bought in November. Now on march 27, my phone screen broke and thus I contacted the customer care and made a claim for the insurance. They told me to upload some documents including my photo I'd, photos of the phone and self deceleration. I did all of this before 20th April. And when I checked the status of the complaint online, it showed that your case is under process....

I had taken a insurance of syska gadget against purchase of my gionee s6 mobile. But the headset got damaged due to slipping from my hand and falling in water. I had registered my claim in the month of september 2016 and headset was received and claim was approved by them in the month of november 2016. But till date (06/05/2017) they are not able to update me about the status of my mobile. Every time i call their customer care they always...

This is vishal singh complaint no [protected]
Due to an accident my handsets screen shattered and went through the process of filling paper work of syska gadget secure as i got my phone insured with syska when i got the phone, i sent the handset to syska through blue dart waybill no : [protected] according to them handset was received by syska on 29.03.17
Its been more than 1 month now and still after booking shortfall on damage...

I Kumar Deepak an insured client with SYSKA GADGET SECURE with complaints number: [protected]. I purchased Samsung S7 for which I paid extra for the SYSKA GADGET SECURE insurance so that in case of accidental damage and theft i'll be insured. On 22/07/2016 My Samsung S7 edge was snatched and fell in the category of theft according to the company's policy. For the claim under syska insurance for my phone I submitted all the required documents...

Now I have Samsung Galaxy s7 edge, accidently damaged the screen, had baught a syska insurance too (initially was happy that I have a backup for my phone repair free of cost)
Now here is the shocking story that happened with me!
Called syska Call centre, was told to upload the documents on their website, the format of the documents was explained by them (not in detail), I uploaded the same.
Was told will get a call back...

I have submitted all the necessary documents on 11 th april but i m frequently getting the msg of shortfall every week.. After fulfilled. Again they say abt shortfall...
... Again and again they need same documents... I have submitted already...
Seems they wants to pass the time of 30 days... The 6th msg. I got today again.. Showing the shortfall... I called customer care no. They said that they can't tell me this time bcoz server...

Hi All,

One person shivlink called claiming from Syska now over phone he is telling the reason my claim is rejected because my first claim of April was rejected due to negligence. Till now you all mentioned that my claim is rejected for following reason

We regret to inform you that your claim rejected by validation and scrutiny as on the Verification call client stated that he did not have previous repaired...

I had purchase syska gadget secure insurance plan for my new mobile s7 edge, and my handset had been damaged i register the complain and claim for the same on 14/12/2016, from that date i had been very harassed by the company for not reg the claim first, then after they reg the claim i had upload all the document required by them to process the claim, after three month the claim had been registered and approve.

After that i...

Complaint no: [protected]
I have submitted my phone (Samsung S6 Edge) to Syska for repairs on 4th Jan 2017.
In spite of several calls and mails to the customer care, Syska has not yet returned my phone. This has lead to a loss of almost Rs 12 lacs in my business.
I'm fed up of calling them now. They have just the same stupid answer all the time (we have escalated your case and will get back to you soon).

NEVER...