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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Feb 17, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 190

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S
Sundar Nagasamy
Feb 2, 2019
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Address: Chennai, Tamil Nadu, 600043

I have recd tangedco bimonthly bill (17/11/18 to 22/1/19) of rs. 5938
. For energy meter reading of zero units. During that time iam out of the house and door is locked. The energy meter is in good working condition. Informed tneb also about the consumer absence during that period, but this bill has been produced with "defective" status. My consumer no. Is [protected]. Section - 246 pallavaram east : i request the above defective may be cancelled.- n. Sundararajan (Consumer)
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    V
    Jan 29, 2019
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    Am submitting a complaint against the ep office stationed at anbu elam, silattur arantangi. I’m the owner’s daughter valarmathi. Adimoolam writing to the relevant authority for immediate action. Lately works were carried out to rectify the electrical connection to the surrounding area as it was affected by the gaja storm. One part of my family home was being leased to eb office. The access to our garden is only for toilet facility.
    Our home entrance from the front layout portion. And the extreme of our garden has now became the dumping area with all the waste metal materials and wires. Would like to bring to the authority’s attention that the lease is only for the ep office for public to pay bills and not the our surrounding garden to utilise as materials storage area.
    I humbly request the ep authority to take immediate action to clear the waste materials. Am waiting for immediate response so as to avoid bringing this matter to the higher authority if there’s no action taken. Pls also provide email address to forward the pictures for verification
    My email address : [protected]@yahoo.com
    Contact no ; +[protected]
    Ms valarmathi a
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      P
      Parthibanpandi
      from Chennai, Tamil Nadu
      Jan 27, 2019
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      Address: 600048

      Dear team,

      Eb line near my house is in falling condition. Kindly request you to change the eb post at the earliest. Kindly have a look and request you to take necessary action. This post is very near to my house and it is in dangerous condition. Herewith i have enclosed some photos for your reference. Location is charlu street, guru nagar, vandalur, chennai - 600048.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      My name is S. Jayakumar /j. Rani and address 5/2 ARUNACHALAM NAGAR 1st street KARAMBAKKAM Porur Chennai-600116. Service No. [protected] & [protected] correction to be same as above to be correct details . Pls do the needful.
      I am having details of 4 online payment details. Now I am getting only one Please restore all the other payment details.
      Sir/mam
      No street light in my lane. some illegal activities are going in night time so kindly do the needful...

      Thanks and regards
      ஆழ்துளை கிணறு அமைத்து இரண்டு ஆண்டு காலம் ஆகியும் Tneb -யிடமிருந்து விண்ணபித்தலின் படி எந்த ஒரு முடிவும் எடுக்க பட வில்லை ஆதலால் தங்கலின் கவணத்திற்கு
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        M
        Jan 26, 2019
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        Address: 636303

        Respected cc team,

        Actually, last 3~4 years i'm used to paying my and my uncle home eb bills through tneb web portal/app, but since from last two days i was log in to the web as well app i couldn't able to find my registered consumers details, previous bills, history.

        Really it was surprised & i don't have any previous payment records

        I tried to register complaints through tneb web but that option also not enabled.

        Also, i could not able to pay through online last bills
        Consumer numbers
        [protected]
        [protected]
        [protected]

        Please take necessary action to recover tneb web registered consumers details back to their login.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
        I have surrendered con no[protected] two years back and requested to adjust the security balance amount t my existing con no[protected]. In spite of regular followup with TNEB officials at Kovaipudur so far no result. Kindly consider my request and do the needful.
        Regards
        R. SUBRAMANIAN
        S . 15 Kovaipudur
        Coimbatore 641042
        T N
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          R
          rajendir
          Jan 25, 2019
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          Address: 603103
          Website: www.tnebnet.org/awp

          Date[protected]. My name is balaji r, im residing in kelambakkam for rent. Our home (Eb consumer no[protected] meter box was burnt,
          I reached kelambakkam tneb office for meter replacement. Ci-suresh charged rs.2500 for meter replacement but provided only bill for rs.1400.
          I asked about the difference amount and there was no proper answer from them. Is really the meter cost is rs.2500?? I required proper answer and please advise tneb staff to give at least minimum respect to consumers.
          They not even looking the face of the consumers.
          Please respond with proper details, i'm expecting neutrality in your actions.
          Thanks in advance.
          My mail id - [protected]@yahoo
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          Jan 25, 2019
          Updated by rajendir
          To
          Complaint Consumer


          Today at 3:51

          Hi,

          My contact detail Balaji R - [protected].

          EB Consumer no[protected]

          Consume name - Ramamurthy( House owner)

          Here with I have attached copy of the bill.

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            S
            Subramaniantmc83wardpresident
            from Chennai, Tamil Nadu
            Jan 25, 2019
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            Address: Chennai, Tamil Nadu, 600080

            Address of illegal construction: Plot No: H2, Central Avenue, Korattur, Chennai -600080, Landmark: New Saravana Hotel opp,

            Dear Sir/Madam,

            Plot No: H2, Central Avenue, Korattur, Chennai -600080, Landmark: New Saravana Hotel opp, ward 84, zonal 7, in this address the set back of the construction is not as Chennai Corporation approval and against law. Since, we lodged a complaint in Chennai Corporation Vigilance on 30/08/2018 and the complaint number is 971ROE and actions are taken according by the law. So Kindly we request not to give New EB connection to the above address.

            Date:25/10/2019.
            Place: Chennai.

            Required Details;

            Complaint given by: A. Subramanian (TMC 83rd ward President)

            Contact Number: [protected].

            Email id: [protected]@gmail.com
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              D
              divith Dharuman
              from Tiruchengode, Tamil Nadu
              Jan 25, 2019
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              Address: 635203

              Good morning sir i am from krishna giri (Dt) perumailkuppam (Vill) there is only one the junction box provide but they are taking power one box to saveral connection from the motor &power fluctuating is there and shortage of power they cheating in government but no one asking we don't want that current please kindly remove it when they used after that they removed fuses but they taking current both wire in between connection
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              On 24.01.2019 your reading person written in our Card No Display.

              Kindly check with our meter and do the needful.

              (Card Scan Copy enclosed for your reference)

              Shanmugam
              Mobile No.[protected]
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                V
                Venkatesan1
                from Ernakulam, Kerala
                Jan 24, 2019
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                Address: Chennai, Tamil Nadu, 600128

                Sir
                The agriculture pumpset service of mine n. Venkatesan, thandalam village is in out of order for the past one month for which representation made to the section office at kundrathur electricity board. No action has been taken till date. Request action may be taken to rectify service connection from thandalam burriel ground transformer to my agriculture pumpset. Due to powercut, plants are not in the position to irrigate through pumpset and all the plants are starving due to powercut.

                Place: thandalam village, kundrathur section, kancheepuram district - 600128.

                Phone number: [protected]
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                Subject: Agriculture service Thandalam Village, N.Venkatesan pumpset connection defect rectified regarding

                Ref: My application dated 24th Jan'19 was taken into consideration and the Pumpset connection at Thandalam Village, Kundrathur, Kancheepuram district been rectified with Reference sited The Electricity Board Department has taken steps to rectify the defect on 25th Jan'19 and now the service is in Good condition, this is for your kind information and action taken in this regard was helpful to me.

                Thank you very much

                Venkatesan.N
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                  R
                  Ramajayam adv
                  from Chennai, Tamil Nadu
                  Jan 23, 2019
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                  The ambattur pudhur banu nagar eb office person not give respect to any person, my wife amsalekha purchased flat in pudur main road, i approached this office for name transfer from old vendor, further i gave all documents but one official mr. Siva not give respect to us even he always harrassed us, my wife several times went to the office for name transfer but he does not give proper answer, he simply refused to take our name transfer file, he recived lot of bribe from the public, last time also he demanded bribe but i lodged complaint to this honble cm cell therefore they transfer eb name, but now this siva got vengeance and used filthy language against us, even used very bad words and harassment talk, he said our application go director office then go ee then ae then etc table then only name will be transfer to my wife amsalekha name, even he did not give respect, even he does not give form also, two days we spend for obtaining form,, to much harassment sir, he treated us as beggar.. Kindly take action against mr. Siva, my cell no. [protected].. Ambattur pudhur banu nagar eb office make harassment sir kindly take action sir,
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                    E
                    Emmasteve
                    from Chennai, Tamil Nadu
                    Jan 23, 2019
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                    Address: 638476
                    Website: Tneb office,gobichettipalayam

                    Eb office doesnt respond to phone calls, when i am being a doctor doing night duties, why cant all these lineman can do it responsibly, drinking and sleeping?? We are paying taxes, as citizens we have the right to avail our essential services, there are many complains regarding this matter, but nobody s taking responsiblity, everybdy s interested in pointing fingers at someone, why is it paining so much to do the duty, nobody is doing social service, we are paying our tax as salary to all these irresponsible fellows, change should start from every citizen...
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                      G
                      Ganesh Gee
                      Jan 22, 2019
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                      Hi Sir/ Madam

                      i am writing to notify that our street lamps has been damaged badly and it may fall in anytime over the building beside .

                      Please take action and rectify ASAP

                      Refer to the attachment for your persual

                      Location

                      Sorkettar Vinayagar Street

                      K Velankudi

                      Karaikudi

                      Sivagangai Dist
                      TN

                      Thanks
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        D
                        Dhanabalan Kamalakkannan
                        from Vellore, Tamil Nadu
                        Jan 21, 2019
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                        Resolved

                        Address: Thanjavur, Tamil Nadu, 613009
                        Website: Tneb

                        Respected sir i live in thanjavur i have submitted abt this high voltage line going over my new house in eb office they asked to pay fee of rs45000 and 5000 for jcp. I gave it to them next day they said they will fix the issue in 10 days all this incident happened in the month of november still now they didn't take any action if ask any question about progress they replied harshly we are yet to perform house warming function for my house because of this. Please help us.
                        Jan 21, 2019
                        Complaint marked as Resolved 
                        They came and finished the work
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          V
                          varsh1889
                          from Chennai, Tamil Nadu
                          Jan 19, 2019
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                          Address: 600090

                          My name is varsha and my house address is #3 pari street kalakshetra colony, besant nagar, chennai-90.
                          My tneb consumer number is [protected].

                          Please take note of the following complaints and do the needful at the earliest.

                          1. I did not receive the bill in advance on email or on my phone. After the due date for payment passed, someone is standing outside my house saying i dint pay. How am i supposed to know a bill was generated without any intimation?

                          2. How did you generate the bill without taking an accurate reading??
                          No one came home to take a reading for the month of december. My actual bill amount is rs. 590 and i have consumed only 320 units between october and december. But the computer generated bill amount was generated by blindly using the same reading from october that shows 890 units of consumption and my bill was rs. 4447/-. (That includes delay penalty charges because of non intimation from tneb)

                          We have already made several complaints, online and directly to the engineers at besant nagar eb office about this but in vain. And here i am, again, being a victim of their unsystematic approach. This is not the first time i am facing this issue. Last time i had to take the reading myself and go show it to eb to get a bill generated. No one comes to take a reading and the bill amount generated is random.

                          Since my payment date has passed, i went ahead and paid the full amount. But kindly consider my complaint and reverse the excess bill amount to my system.

                          Looking forward to a proper resolve to this issue. Kindly assist.

                          Thank you.
                          Varsha
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            G
                            Gopikannan Gunamoorthy
                            from Chennai, Tamil Nadu
                            Jan 18, 2019
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                            Address: 632209

                            Dear sir
                            I have saw the transmission post is got damaged near to my land, transmission line service no is 227, location is chennangkuppam, land owner name is ramasamy, kindly rectify the same so that it will save many lives. Lots of peoples are roaming around the post if post breaks it will affect the surrounding peoples

                            This is for my personal interest to share the issue to save the lives, it has not intended to complaining the eb.

                            The address of the eb is
                            P. K. Puram,
                            Pin-632209,
                            Tamil nadu
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            No power line man is not coming I belong to sogathorai village.line man has come last 3rd I have sent u photos
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                              1
                              1zxcvbnm2
                              from Ramanathapuram, Tamil Nadu
                              Jan 18, 2019
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                              Address: 636111
                              Website: power theft

                              Power theft for 18 years for home appliances like fridge, mixi, grinder, tv, fans, lights.

                              Power theft by
                              Chettiyaar (A) sellamuthu
                              Slo kulan vaariyaan
                              Near mooppanaar paattappan kovil
                              Vellaalagundam
                              Vaalapadi tk
                              Salem dt
                              636111

                              Sir,

                              Above the person chettiyaar (A) sellamuthu
                              Slo kulan vaariyaan has been stealing electric power for 18 years for his house home appliances like fridge, mixi, grinder, tv, fans, lights. And also the electric wire for stealing is passing through the common way. Offen it cut and falls down on the way. It may cause the life loss. So please make the recovery and save the people. Thank you.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Jan 18, 2019
                              Updated by 1zxcvbnm2
                              theft electyric power given by
                              silambarasan s/o arumugam
                              adhidravidar st,
                              near mooppanaar paattappan kovil
                              vellaalagundam
                              vaalapadi tk
                              salem dt
                              636111
                              Hi,

                              This is Santhakumar from villupuram, No 1 Akbar nagar, Mambazhapattu road.

                              Here frequently transformers got fused, In pongal time also it happened.no one is responding if I call to EB office villupuram.

                              Can u please do necessary action on this,

                              Thanks and Regards,
                              Santhakumar
                              Dear Sir/Madam,
                              Today I have made TNEB TANGEDCO Application payment through Allahabad bank and got debited of Rs.413, but the message recieved from TANGEDCO application 'Yours payment is failed'... Kindly find the payment details. Kindly provide solution and my bills are include with penalty... Please kindly give me a solution
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                                L
                                Le3la
                                from Chennai, Tamil Nadu
                                Jan 16, 2019
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                                Address: Chennai, Tamil Nadu, 600 004
                                Website: TNEB

                                Respected sir,

                                I am mrs leela residing at 38/111, p. S. Sivasamy salai 2nd street, mylapore, chennai 600004..

                                My service three nos[protected],[protected] and[protected].

                                On 01.01.2019 while watching tv, due to high voltage i. E 440 volts my both tvs got repaired. I have spent nearly 5800 due to high voltage. I didnt realise the high voltage. Suddenly happened i didnt know what to do at that time. Later eb people came and reported that the neutral fuse carrier is.in loose connection then they set right the problem and after 20 minutes we got power. Afterwards i swirched on both tvs. Both the tvs were not working. I have called up the tv technicians. The technicians came and rectified the repairs and charged nearly 5800.

                                Again on 15.01.2019 the same problems occured suddenly we switch off all the three phase swithes immediately.
                                Since yesterday no power. We are suffering a lot

                                Hence i request you kindly look into the matter and take proper action and see to it the fluctuation should not arise frequently.
                                I am retired gazetted officer of enforcement directorate shastri bhavan. Chennai
                                Thankin you
                                With regards
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Dear sir 100 family is living new colony but street is working upto old colony so please take action to put street from old colony to new colony at Thachur village Mangalur Block Tittagudi Taluk Cuddalore Dist 606303
                                Hello Sir
                                I have complaint on my EB meter board. The Electrical display board is not working. This month i didnot received the EB bill amount after that only i checked my EB box then only i found EB meter is not wotking. Can you please resolve the issue.
                                CONSUMER NO:[protected]
                                EB NO:[protected]
                                Hi Team,

                                I'm not able to delete the account as it does not have icon to delete the particular account.

                                I have attached the Screen shot. Please have this Remove from my ID (pyasamann)

                                Regards,
                                Danny
                                [protected]
                                One electric pole at Sri Devinagar, nandavanappatty, Dindigul was broken sinice long time but the same has not been changed by eb board vide pole no 30 .the same is dangerous for living and also this is a centre pole of this street please early change the same on priority
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                                  B
                                  Bavuddin basha
                                  from Coimbatore, Tamil Nadu
                                  Jan 15, 2019
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                                  Address: 632513

                                  Hello sir/madam
                                  Im living in no 6 madapathy siddayan street walajapet (632513) vellore district
                                  The streets has very damaged roads where a bike can go only in 5 kmph the road was newly implemented in 2010 now almost 9 years and the same roads
                                  Please take some action and give us a new road system

                                  Because more then 4000 families live here
                                  And the street lights are very dim and old yellow lights please change that to newly upgraded led lights

                                  The area is the heart of the town and its in municipality limit
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                  Today flickering problem in shop so called eb office no one can't response my call
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                                    A
                                    Ayyas Abdul
                                    from Madurai, Tamil Nadu
                                    Jan 14, 2019
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                                    Address: Coimbatore, Tamil Nadu, 641001
                                    Website: Www.tnebnet.org

                                    I am ayyas residing gm nagar, pallivasal street, byepass road ukkadam, coimbatore.

                                    In my street for past one month street lights are not working. We are too much struggle, childrens and old peoples are fear in the street, thiefs can use this oppertunity to chain snatching, kidnapping or even robbing. So plz make arrangements to check the connection and change the bulb.

                                    Details: cz ward :74 sb 55 (760)
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      F
                                      fmnazru
                                      Jan 12, 2019
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                                      Website: www.tnebnet.org

                                      Dear sir,
                                      Today i tried to pay eb bill online thru net banking but every time i received message in negative, so i repeat this for 05 times. Suddenly i had a doubt and checked the https://www.tnebnet.org/ transaction status in that i found that my five transactions showing "bank approval awaited". Today is saturday i am worried that may be on monday they[bank] will cut my money five times instead of once. Please help me fix this problem.
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                      Jan 12, 2019
                                      Updated by fmnazru
                                      Consumer no.[protected]
                                      Srinidhhi enclave G1 5th main road vignarajapuram vengaivasal Chennai 73.

                                      Power cut only in my home please check
                                      Gokulaprabu's reply, Jan 10, 2019
                                      Srinidhhi enclave G1 5th main road vignarajapuram vengaivasal Chennai 73

                                      Power cut only in my flat
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                                        K
                                        Kasthurirangan C
                                        Jan 12, 2019
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                                        Address: 600004

                                        I reported the issue to local office back in jan 2017 and send the email to on 07/01/2019 to [protected]@tnebnet.org ; [protected]@tnebnet.org

                                        I am co-owner of the property 20/11 kesavaperumal sannathi street, mylapore, chennai 600004. I reside overseas and in my absence, there were lot of violation done by the co-owner c. Venkatesh, one such is an inappropriate use of domestic power to the unregistered shop, in which he does the dtp work too. I sent the clips with the light lid on the shop too for evidence. I don't see any action on this. Day by day his violations were increasing. He put up an unauthorized construction after the due stay order issued by the court in jan 2017. Before and till date using the domestic power for commercial use.
                                        Could some one respond to my this energy theft, and do justice.
                                        +1 videos
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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