Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Tamil Nadu Electricity Board [Tneb] — payment of e.c.charges on line

1 Review
Aathrey Apartments on Dec 13, 2018 Mark as Resolved

I made 3 on line payments through ICICI Bank ( I mobile) details of which are given below.
Consumer No. Amount. Date paid. ICICI Ref, No. Cons. name.
[protected] Rs. 2770/- 26/11/[protected] R.Subramanian
[protected] Rs. 2044/- 26/11/[protected] S.Ramesh
[protected] Rs.3100/- 26/11/[protected] S.Ramesh
On line payment was made 17 days in advance of the last date for payment namely 12th Decr. 2018.
On 13th a line man from TNEB visits me with the threat of disconnection for non payment of EC of Rs. 3100/- the last of the three listed above. I contacted by telephone on the advice of lineman .[protected] ext. 2597 and learnt to my dismay that while the first two payments listed above has not been received by the department . It is strange that while receiprt of the first two has been accounted, the third one has not been accounted as received. As per chronological reference numbers of ICICI, while ----123 and ---- 119 has been accounted, ---- 121 between 119 and 123 has not been received. /accounted as received.
I checked with ICICI who were kind enough to deputed two representatives
home to investigate, made extensive calls to all inclusive of you, above number and leant that the amount of Rs.3100/- has not been accounted as received.
It was further learnt from ICICI that on 29th the amount of 3100/- has been returned to ICICI by EB for reasons not known.
It is baffling to note that how just one out of 3 payments made on same date by the same ICICI account, has been returned by beneficiary EB. with no reason mentioned.
Kindly treat this as a complaint from an annoyed senior citizen customer. to 1. ICICI account holder of T.Nagar Branch.
2. From an EB consumer for the harassment of threatening disconecdtion, when the payment was actually made 17 daysahead of time.

Tamil Nadu Electricity Board [Tneb] — payment of e.c.charges on line

1 Review
Aathrey Apartments on Dec 13, 2018 Mark as Resolved

I made 3 on line payments through ICICI Bank ( I mobile) details of which are given below.
Consumer No. Amount. Date paid. ICICI Ref, No. Cons. name.
[protected] Rs. 2770/- 26/11/[protected] R.Subramanian
[protected] Rs. 2044/- 26/11/[protected] S.Ramesh
[protected] Rs.3100/- 26/11/[protected] S.Ramesh
On line payment was made 17 days in advance of the last date for payment namely 12th Decr. 2018.
On 13th a line man from TNEB visits me with the threat of disconnection for non payment of EC of Rs. 3100/- the last of the three listed above. I contacted by telephone on the advice of lineman .[protected] ext. 2597 and learnt to my dismay that while the first two payments listed above has not been received by the department . It is strange that while receiprt of the first two has been accounted, the third one has not been accounted as received. As per chronological reference numbers of ICICI, while ----123 and ---- 119 has been accounted, ---- 121 between 119 and 123 has not been received. /accounted as received.
I checked with ICICI who were kind enough to deputed two representatives
home to investigate, made extensive calls to all inclusive of you, above number and leant that the amount of Rs.3100/- has not been accounted as received.
It was further learnt from ICICI that on 29th the amount of 3100/- has been returned to ICICI by EB for reasons not known.
It is baffling to note that how just one out of 3 payments made on same date by the same ICICI account, has been returned by beneficiary EB. with no reason mentioned.
Kindly treat this as a complaint from an annoyed senior citizen customer. to 1. ICICI account holder of T.Nagar Branch.
2. From an EB consumer for the harassment of threatening disconecdtion, when the payment was actually made 17 daysahead of time.


Complaint Status
[Dec 13, 2018]
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

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Complaint Status
[Dec 13, 2018]
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Update Complaint

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I made 3 on line payments through icici bank (I mobile) details of which are given below.
Consumer no. Amount. Date paid. Icici ref, no. Cons. Name.
[protected] rs. 2770/- 26/11/[protected] r. Subramanian
[protected] rs. 2044/- 26/11/[protected] s. Ramesh
[protected] rs.3100/- 26/11/[protected] s. Ramesh
On line payment was made 17 days in advance of the last date for payment namely 12th decr. 2018.
On 13th a line man from tneb visits me with the threat of disconnection for non payment of ec of rs. 3100/- the last of the three listed above. I contacted by telephone on the advice of lineman.[protected] ext. 2597 and learnt to my dismay that while the first two payments listed above has not been received by the department. It is strange that while receiprt of the first two has been accounted, the third one has not been accounted as received. As per chronological reference numbers of icici, while — 123 and — 119 has been accounted, — 121 between 119 and 123 has not been received. /accounted as received.
I checked with icici who were kind enough to deputed two representatives
Home to investigate, made extensive calls to all inclusive of you, above number and leant that the amount of rs.3100/- has not been accounted as received.
It was further learnt from icici that on 29th the amount of 3100/- has been returned to icici by eb for reasons not known.
It is baffling to note that how just one out of 3 payments made on same date by the same icici account, has been returned by beneficiary eb. With no reason mentioned.
Kindly treat this as a complaint from an annoyed senior citizen customer. To 1. Icici account holder of t. Nagar branch.
2. From an eb consumer for the harassment of threatening disconecdtion, when the payment was actually made 17 daysahead of time.

Reference
Service no : [protected]
Consumer name : k. P. Elango.
Address : 2/37, 82nd street, ashok nagar, chennai-83.

Dear sir/madam,
I am the house owner of the house in the above said address and in the platform in front of my house, a family has built a hut illegally a few years ago.

People living in that hut are using our residential address illegally. Using some eb foreman or some authority, they have got the eb line and are using it for many years. I assume that for that hut, electricity connection is given illegally. Kindly stop giving the illegal connection to the platform hut.

At present, we are not in that house for the past 3 years. While we are there, we will get the bill amount of rs.[protected] only for 2 months (Our family and 2 others). Now people living in our house are low middle class and do not consume more power.

Kindly note:
Bill date :[protected] bill amount is rs.920/-
Bill date :[protected] bill amount is rs.00.0/-
Bill date :[protected] bill amount is rs.9770/-

I do not know how this is possible sir, as we are not running any business complex or factory to get eb bill for rs.9770/-. This bill may be due to the illegal connection given to the platform hut (As they are using light, fan, cable tv, and iron box throughout the day) and might be adding their power consumption also in my house eb bill. Power supplying transformer is very close to this hut, also we saw dual wires going to the hut from the transformer or else due to the faulty meter.

I am doubting 100% that this is not our house eb bill and kindly cancel bill raised on us and re generate a new eb bill and we are ready to pay for the corrected new eb bill. We are middle class people. We don’t have the capability to pay such huge amount bills.

We believe that, we will get good result for our complaint. If there is no any favourable response from your side, our relatives are working in tamil nadu secretariat as law minister secretary, and social and welfare minister secretary. Our family friend is in cm special cell. So through our relatives in secretariat, we will approach electricity department minister. Please don’t let us to take this issue to the tamil nadu secretariat, which may lead some issues to the electricity board authorities.

Kindly do the needful by disconnecting the illegal eb connection to the platform hut and generate a new corrected bill for the power consumed in our house instead of the faulty bill generated already for our house.

Truly,
Mr. K p elangovan b. A
Srmc

Hi

We are from maruthuvambadi village thiruvannamalai dist & taluk

Sir,
No power in my village due to one of the transformer failure. We already informed to our local substation (Nadiumangalam) and they informed us "they have to take the transformer to tiruvannamalai for fix the issue, but after that there is no updates from them. We waited more than 20 days

Our village is basically depends on electricity for farming and drinking water

Kindly take the action and resolve this issue asap

Please note we are not able to pay electricity bill through on line
Service no[protected]
Thanigai street arulmurugan nagar
Keelkattalai
Moovarasampet jurisdiction
We have tried several times
The site shows the amount to be paid
If you click pay it gets stuck there and not moving further
Tried for another service no also
The same thing happened
Please note the last date is 14.12.18
Needs to be sorted out immediately

For the cons. No.[protected], md was wrongly raised as 98kw instead of 7.35kw during 0-4/18 and corrected as 7.35kw during 19.6.18 bill. Accordingly for the bill dated 23.4.18 fc -13720/- paid instead of rs.1120/- and for the bill dated 19.6.18 rs.13720/- paid instead of 1120/- hence an amount of rs. 25200/- has been paid excess. Vide this office letter n.. Sde/pal/tneb dated 18.9.18 bsnl requesting to adjust the amount in the next bill and the eb authority has given assurance for adjustment. But it has not been adjusted till date insplite of repeated reminders submitted to the ae /ae suare/aao pallavaram so many times through letter and in person by sde pallikaranai, bsnl and till date not adjusted in the current bill.. Kindly do needful

Dear team..

Am unable to login to do payment for my flat.. Am trying to login but it shows the consumer number is invalid.

Last two months am not out of station.. And it's new flat so i have not received en details. Two days back only i know that my fine carrier is taken away by eb becos of non payment.. Am tried for online payment but am unable to do online payment.. Am unable to register as new.. System ask for consumer number when i typed it shows invalid number.

But my consumer number is correct and using that am able to see the bill summary.
My consumer number [protected]

Kindly reolve this issue.

Regards.
M. Prabhu.
[protected].

[protected] this service no bulding is my own building the bulding is rented to m. Gomathy w/o manikandan the persion not pay the bill???!!! Then your official disconect the service but the persion is conecet the line illegal with your local offical offen!!!??? The rent and vecat case is running in the ponneri sub court case no is 209/2015 ok i lass one more service in this bulding no is[protected] am somasundar but the [protected] is my father bought the line this is very importent because i dont loose pls save line and action the culprit what can i do pls arrange for the same
Thankyou
Am somasundar
No 5 kalvaikarai street redhills
Chennai 600052
[protected]
[protected]@gmail.com

Hi!

There have been very frequent electricity outrages in velachery. And when you call the eb number[protected] there is a male who answers the phone. He does not even try to listen to what you have to ask. He just yells and says “i said current will come. Keep the phone”. I dont think this is the right attitude towards civilians.
We need to work towards making our govt offices more approachable and efficient rather than stick to the age old attitude and keep the image of govt offices being unapproachable and ineffecient.

Highly disappointed. I wonder how many people that guys speaks to so rudely without consideration of age or sex of the person he speaks to

I am b. Ganesan and i residing at no.24 puthu kalyana mandapam street chennimalai, erode dist.in my house having s. C. No.818 in the name of arunachalam. Near my house having one electrical post it has a no.25/2b.

The last three days not having power source from electricity board because of some connectivity from the elecrical post.

Already i complaint at e b office at chennimalai on[protected] and again[protected].

But no one come and solve the problem.

Again i comlaint on[protected] from this site.

Kind you understand and take action as soon as possible,

Thanking you

B. Ganesan
Mobile no.[protected]
No-24 puthu kalyana mandapam street
Chennimalai
Erode dist.
Tamil nadu
India

Mullakkadu kovallam mathakiri and my service number is [protected], of my salt plant.in my plant and nearby plants are sufferred lot for past 3 months due to the lack of power faliure in our and from june 30th 2018 transformer number 27 is broken and not any recovery steps are taken and many posts are in critical conditions and i have complaint this situation most of the times in my area eb office there is no response and steps are not yet taken on my complaint so i am taking forward to eb department via the online mode of complaint please take neccessary steps for my complaint as soon as possible. Thank you.

Tneb service no :[protected]
Name :taj

I paid the electricity bill through online on 03/12/2018. The first transaction was done through iob debit card with an amount of rs.2044 paid. Which is shown in the bill history also.

But by mistake, i made another transaction through iob also - same amount of rs.2044 paid once again.

Pl refund the amount since the payment was made twice.

Name : premkumar
Phone number : [protected]

In my house, there was random current cuts with low and high voltage issues. Due to that all equipment's in my house are damaged and it cost more than 70000 rs,. Even though i have complained, they don't care about my words and behaving rudely with me. I am preparing for gov't exam, and unable to use any gadgets. My family is poor and we are not capable of fixing any equipment's in future.
Please help me sir/madam

I Need your support to Link my Electricity Consumer Number in Live Status.

Consumer Name: Navaneethan

Location: East Theni.

I am getting Error Message as Invalid Consumer number ...

If my account is linked to Online payment it would be better.

I have online account for Electricity bill payment in Town ..Where as i could not able to add another Account

EB Number[protected]In the bill[protected]

திரு. ஐயா,

வணக்கம்...!

எங்கள் ஊர் பெயர் இடையாத்தி பாலம் (குப்பன் தெரு), பேராவூரணி ஒன்றியம், சுமார் 50 குடும்பங்களை கொண்ட எங்கள் ஊர் நவம்பர் 15 அன்று வந்த கஜா புயலால் அதிகமாக பாதிக்கப்பட்டது. இன்று வரை 30% மின்சார சரிசெய்யும் பணிகள் தான் நடக்கிறது மேலும் எந்த ஒரு வேகமான பணிகளும் நடைபெறவில்லை.

எங்கள் ஊர் இடையாத்தி பாலம் (குப்பன் தெரு), பேராவூரணி ஒன்றியத்தின் கடைசியாகவும், அதன் பின் கறம்பக்குடி ஒன்றியத்தின் துவக்கமாகவும் உள்ளதால், யாரும் சரியாக கண்டுகொள்ளவில்லை.

புதுக்கோட்டை மாவட்டம் to பட்டுக்கோட்டை செல்லும் ஒரு முக்கியமான மற்றும் சிறந்த வழித்தடங்களுடனும், போக்குவரத்து சீர்செய்யப்பட்டு வெகு நாட்கள் ஆகியும் பாதி அளவே மின் தடத்தை சரி செய்துள்ளனர் (டிசம்பர் 5 அன்று வரை).

ஆனால் எங்கள் பக்கத்துக்கு கிராமம் முழுமையாக சீர்செய்யப்பட்டு விட்டன, காரணம் எங்கள் ஊரில் சரியான முறையில் பணிகள் நடைபெறவில்லை.

அதிகாரிகளிடம் கேட்ட போது ஊரில் இருக்கும் பெரிய நபர்களுக்கு சாதகமான முறையிலும், அவர்கள் பணிகளை மெதுவாகவே செய்கின்றனர்.

ஒரு சரியான வழித்தடம் கொண்ட ஒரு கிராமத்திற்கு மின் வழி தடத்தை சரி செய்ய இந்தனை நாட்கள் எடுத்துக்கொண்டு மற்றவருக்கு சாதகமாக பணி செய்யும் நம் அரசு பணியாளர்களை கண்டித்தும, சரியான முறையில் விரைந்து மின் இணைப்புகளை சரி செய்து தர தாங்கள் விரைந்து நடவடிக்கை எடுக்க வேண்டும் என பணிவுடன் எங்கள் முழு கிராம மக்களின் சார்பாக கேட்டுக்கொள்கிறேன்.

இடையாத்தி பாலம் (குப்பன் தெரு), பேராவூரணி ஒன்றியம்
வட்டாத்திகோட்டை கொள்ளைக்காடு மின் இணைப்பகத்திற்கு உட்பட்டது.

கண்ணீருடன் வாழ்வாதாரத்தை இழந்து இருட்டில் வாழும் எங்களுக்கு கருணை காட்டுங்கள், எங்கள் வாழ்வில் வெளிச்சத்தை கொடுங்கள்.

இப்படிக்கு
இடையாத்தி பாலம் (குப்பன் தெரு)
கிராம மக்கள்.

Respected sir/madam,

Please change my initial and the spelling of my father's name in address column. My name should be changed from 'c. Thavaseelan' to 's. Thavaseelan.' my father name should be from "chakkaravarthi" (In address column) to r. Sakkaravarthy.

Consumer no: [protected].

Please update the name in the register.

Thank you.

Sir/madam,

We live in velachery.
Chennai south2 edc
The power cut is felt from yesterday (04/12/18) till today (05/12/18).
Please provide electricity. I have a baby and she is not able to sleep because of this power failure. There are many senior people and kids in and around our area it is very difficult for everyone the mosquitoes are also worst now.
Hope you could understand our situation.
Please do the needful.

We are still experiencing difficulty in getting power connection for our area.

Even the tneb persons are not taking proper attention in providing connection... Pls expedite since the main source of drinking water is based on electricity only.

Pudukkottai dt
Illupur tk
Thenganiyur village
Viralimalai tneb connection

Request you to kindly look into this at the earliest.

Dear sir,

In our own house 2 nos of tenants are there. Our tenants are lower middle class people and not they no need more power consumption. While we are there also we dont get this much eb bill amount. Not using much electricity. But the bill amount generated is rs.9000.

The eb reading taking authority dont have the facility to see our reading meter box. So the bill amount may be billed approximately.

Kindly check the reading meter and do the needful.

We are residents of aishwarya apartment, subbiah nagar, iyappanthangal, chennai -600056. Near to our house we have very old eb post which is almost tilted and all high voltage lines passing very close to our apartment.in recent rains, with in 2 week period we had 3 line issues. Frequently eb line getting short circuited, earthing/ shock occurs near to the post and dangerous high voltage line which passing close to resident is of high risk.in spite of repeated request, we did not get permanent solution for this. On behalf of consumer, we sincerely request tneb authority to take immediate steps to change the damaged post and also request to straighten the sagging high voltage power line as per safety and standard to the regulation.