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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Nov 17, 2025
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 229

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R
ranjit D.K.D VINES
from Jayamkondacholapuram, Tamil Nadu
Sep 30, 2017
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Address: Chennai, Tamil Nadu

Sir
This is ranjith rajpurohit from no 25 chandrapa st
Sowcarpet ch-01
This is the problem regarding regular fail of electricity an no response at all by the staff
If we ask them they talk all types of bad words
Not even ready to listen or solve the problem
Plz look at this on soon i will be gng to claim a case on electricity department👍👍
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.

Tamil Nadu Electricity Board [TNEB] — website not working

The website is not opening for the past 1 week. How to check the bill and make payment? pl. guide
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    Sathishask
    from Chennai, Tamil Nadu
    Sep 29, 2017
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    Address: Chennai, Tamil Nadu, 600 082

    There is a high power transformer which was deployed a year back and the heavy power transmission cables are not completely packed inside the ground.
    The cables are exposed so much outside posing high risk for kids who are playing on the roads. There is a ration shop opposite to the transformer due to which we see lot of big rats eating the power cables. Also, during the rainy seasons, if the water logging happens, there are chances for electrocution due to these cables. Kindly take necessary action.

    Address: 4th street, kambar nagar, chennai - 600 082
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Mar 01, 2018
    Updated by Sathishask
    They did not take any action so far and will not take any action.
    They only worry about their pay hike and not do their duty.
    Long live India
    Mar 01, 2018
    Updated by Sathishask
    May be if some child dies playing around that transformer cable or some power leaks happened during water logged rainy season, some one will die of electrocution and reaction will happen...
    Consumer No[protected]
    double payment has been made thro Canara bank ATM card on Sep 17
    amount Rs 5146/-
    vide transaction Id no [protected] =5146
    [protected]=5146

    kindly repay the amount to my bank a/c
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      S
      Sripal Jain
      from Perambalur, Tamil Nadu
      Sep 29, 2017
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      Don't know why the current has been gone in our building and next to us, it is 8pm yesterday when it was off and still now we can't even sleep properly and my one month niece is crying badly due to it. We have also ranged yu yesterday but it went answered lyk a hell, it's 4.40am am complaining abt it coz a human need sleep at night.. Plz look into it
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        S
        Sowmiya Anish Kumar
        from Bengaluru, Karnataka
        Sep 28, 2017
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        Address: 600011

        Hi sir, i'm ramachandran residing at no. 32/1, palani andavar koil street, perambur-11. The three face power supply to my house is not available due to faulty cable. This had happened due to regular digging up of the road for many reasons. So now the electricity board has given a temporary single face connection, which needs to be regularised with three face connection through a new cable. We have raised this complaint many times but no action has a been taken. Kindly requesting you to replace the cable at the earliest.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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          D
          Divya bharathi1
          from Kundrathur, Tamil Nadu
          Sep 28, 2017
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          Address: Kanchipuram, Tamil Nadu, 600069

          Dear team,

          We are living in kundrathur (Nandhambakkam). People living here are facing low voltage problem for about one month. We have complained about this problem through phone and directly to officers but no action were taken till now. We people are not getting basic needs like water supply for bathroom use and for drinking too for past three days. We need immediate action on this. Children are suffering lot. Kindly solve this problem as soon as possible.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            N
            N.C.Behera
            from Ernakulam, Kerala
            Sep 28, 2017
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            Address: 600044

            To
            The asst. Engineer
            Tneb
            South
            New colony
            Chennai

            Sir,
            Sub : unjustified clubbing of the 4 months reading to wive the subsidy
            Card no..[protected]
            Consumer no. [protected] – name of– chakrapani

            I am tenant of the above mention address, i would like to bring your notice that there was unjustified clubbing of 4 months reading and difference in meter reading as per the eb card & online eb records maintain by tneb.

            Please note that the following points

            During the month of july, 2017, there was 460 unit consumption but when i reported on[protected] to the eb office for payment of the dues, i was asked that your accounts has been disconnected due to non payment of may, 2017 bill, which was nil as per eb card, and also asked to pay the amount to reconnect it. I then paid the same as per there record, but at that time they did not ask me anything of july month bill, which was 460 units however, now they clubbed the same unit including the unit for the july, 2017 in sep, 2017 bill and waived the subsidy for both the consecutive months.

            Therefore, i request your good office kindly bifurcate the above two consecutive bi-monthly bill and allow me the subsidy as per the tneb rules.
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              lakshmi68
              from Chennai, Tamil Nadu
              Sep 28, 2017
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              Address: 600091

              Sir, i am a senior citizen ngo retd., residing at chennai,
              My consumer no. Is[protected] of tmilnadu electicity board - region 09-chennai-south - circle 400 - south1 - section 264 - moovarasampet - distribution 671 - teachers colony.

              My meter assessment date is 15/3/2017 - rs.35/- due date is 03/04/2017, when i approached to pay the bill they (Eb staff) told me to pay next month, but they have disconnected on 7/4/2017 only by computer record not in the field.

              On the next assessment the meter reading staff came to my house at that time the card was missing, when i asked for the eb card they told me compliant to a. E to get new card, but unfortunetly he is not available in the office mostly, i am unable catch him. Finally i got the card through a eletrician.
              On 24/08/2017with the new card i approached to pay the arrears, the counter staff ask me to get the present meter reading, and i went home and given the present reading as 2695 as on 24/8/2017, for this they told me to pay rs.828/- to teriminate the disconnection status from the system, i have paid it they had given a recipect no. Chs264iais85 (3/2017 to 8/2017). Next according to the last assessment reading 1750 (14/3/2017), meter reading taken by me on 24/08/2017 is 2695 units, now the consumption unit is 945. The counter staff made an entry on the card cc. Charges to be paid is rs. 4717/-, i had given a sum of rupees 5000/- in a denomination of 10 x 500rupees notes, he told me that no tender is with me, so, we will keep the balance rs. 283/- as adv payment for next cc charges. Without knowing this trick behind this, i left the office that day.

              Later, on the next assessment date (15/9/2017) the staff came to my house and assessed from closing reading as 3210units (Cc units – 515 units) and charges is 3912/- at that time i am not in the house.
              The next day i asked explanation for the excess billing, but the reason they told was not satisfied, so, kindly make a correct bill for this month (Sep 2017).
              The same day i tried to meet a. E regarding this issue, but not available. Finally i met him with the compliant, but the answer is not satisfied.

              My question is - on system disconnected is dt. 7/4/2017 till now they not disconnected in the feild.

              Without paying my full dues how they cleared in the system status as connected.

              Those peoples in the offices are not giving the clear details, and breaking rules and regulation of board.
              So, kindly take action immediately without fail and please do the needful for me.
              With regards,
              M. P saroja bai
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              Oct 05, 2017
              Updated by lakshmi68
              Sir, Till date there is no solution for my compliant from your side and tneb side, kindly make things soon, so as i can pay my consumpution charges of this month, i.e 5/10/2017.
              Regards,
              M.p Saroja Bai
              Oct 28, 2017
              Updated by lakshmi68
              sir, this second update of my compliant, 30days had crossed for this compliant, Till now NO ACTION taken, I think this CONSUMER COMPLIANTS web page is not in live, so, no use of posting compliants in this.
              Street light is not working last 7 days in Mazhayur village. Please do the needful

              Note : if we ask authority person in mazhayur village the people react irresponsibility.
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                D
                D.Sangeetha
                from Mumbai, Maharashtra
                Sep 25, 2017
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                Address: Chennai, Tamil Nadu, 600113

                Dear sir, i am arputharaj. D my address 64, periyar nagar, kanagam road, tharamani, chennai - 113. There is consistently low voltage in our area, kindly arrange for correct / normal voltage. Most of the time we are facing low voltage, even the fan is working in very low speed that there is now air we could feel. Frequently there are power interruptions in the night hours affecting our sleep, in our family both elderly & small kids are there, please solve this problem as soon as possible.
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                I have made a bill amount of Rs.22745 on 19.9.2017 for the consumer number[protected] chennai south. The amount has been debited but it shows still the amount to be paid. I have done through Indian bank debit card

                TNEB IB FEE SEQ NO[protected]

                Kindly help me
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                  S
                  Siva Sivab
                  from Gudiyattam, Tamil Nadu
                  Sep 25, 2017
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                  Address: Karur, Tamil Nadu, 639108
                  Website: TNANGETKO

                  ஐயா,
                  நான் குறைந்த பட்சம் எனது வீட்டிற்கான மின் தொகை
                  ரூபாய் 1000 த்திருக்கு குறைவாகவே செலுத்தி வந்தேன்
                  ஆனால் இந்த மாதம் மிக மிக அதிகமாக ரூபாய் 22000 வந்ததை கண்டு நான் அதிர்ச்சி அடைந்தேன் ஆகையால் தாங்கள் அதை சரி செய்து தருமாறு மிக தாழ்மையுடன் கேட்டு கொள்கிறேன்

                  சர்விஸ் என்:[protected]
                  பெயர் : காதர் மொய்தீன்
                  விலாசம் : 1/50, மாத கோயில் தெரு,
                  லாலாப்பேட்டை,
                  கள்ளபள்ளி பஞ்சாயத்து
                  கரூர் மாவட்டம்
                  +1 photos
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  In periyar koyembedu market, A current box is in danger.
                  We can't get near that box.
                  So please try to take action on that box.
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                    T
                    Thameemul
                    from Chennai, Tamil Nadu
                    Sep 23, 2017
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                    Address: Chennai, Tamil Nadu, 600005
                    Website: Tneb

                    7/5 pallapan street, triplicane, chennai.
                    There is consistently low voltage in our area, kindly arrange for correct / normal voltage. Most of the time we are facing low voltage, even the fan is working in very low speed that there is now air we could feel. Frequently there are power interruptions in the night hours affecting our sleep, in our family both elderly & small kids are there, request to expedite on complaint.

                    Thanks
                    Thameemul ansari
                    Mob # [protected]
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    I made my payment online and it was debited twice. Kindly refund the excess amount available in my A/c. Tried reaching them @ 28520131 for the last 15 days. Ringing. No response. Very poor Customer Service. If we don't pay on time, they come & disconnect the line. If they don't refund it on time, can we disconnect their power supply?

                    low voltage consistently in pallapan st, triplicane - Comment #2862512 - Image #0
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                      M
                      Mohammed Faize
                      from Perambalur, Tamil Nadu
                      Sep 23, 2017
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                      Address: 600095

                      Hello sir.. I'm mohammed faize, no 13 haha ram naga, mettukuppam vanagaram, chennai 95 (Near captain t. V) there are more power cut are happening in this area.. From past 5 hours there is no current.. Here there are more num of school private and government school are surrounded... There are lots of school and collage student's are living.. Kind fix this issue...
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                      Perumal koil garden 1st lane full power cut since 19th September 2017 11p.m..please provide the needful as soon as possible
                      Dear Sir,
                      we are getting Eb meter reading excess amount, Kindly check the meter reading and ensure that the eb meter is running properly.
                      our service number ARE AS FOLLOWS

                      [protected]
                      PYDA PRADEEP KUMAR.
                      NO;18/28, B25.Creat ion, Flot Asiriar Street Perambur

                      -
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                        K
                        kvsmijith
                        from Chennai, Tamil Nadu
                        Sep 21, 2017
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                        Address: 600076
                        Website: TNEB

                        I got a bill of Rs.4156.00, which was quite a higher amount. If you see my past 3 years bill, you will understand that this is the highest bill that has been levied on me. My usage was a usual like any other month. I went and complained (TNEB Ambattur: I stay at Korattur) and the AE analysed my bill. He claimed that there was a problem in reading of previous two bills (May-June). He also stated that he cannot do anything and the bill ha to be paid.
                        Please help solve the issue and revise my bill.
                        +1 photos
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        Sep 26, 2017
                        Updated by kvsmijith
                        No updates...
                        Dear Sir,
                        Most of the time the website www.tnebnet.org which facilitates to see reading details is not working. Please make necessary arrangements for the same.
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                          M
                          Malalingam
                          from Delhi, Delhi
                          Sep 20, 2017
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                          Service no:[protected]
                          Payment made:2374
                          Bank transaction no:[protected]
                          Card type:can net banking

                          Tid no transaction date transaction settlement date transaction amount in rs. Authorisation code merchant name
                          [protected] 11-sep-2017 12-sep-2017 2, 374.00 054752 tneb
                          [protected] 11-sep-2017 12-sep-2017 2, 374.00 077764 tneb
                          [protected] 11-sep-2017 12-sep-2017 2, 374.00 083452 tneb
                          [protected] 11-sep-2017 12-sep-2017 2, 374.00 086485 tneb
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            S
                            siva.spl08
                            Sep 19, 2017
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                            Address: Kanchipuram, Tamil Nadu, 600122

                            I am sivamurugan from 6th cross street, samayapuram, kundrathur. There is a eb post in front of my house which has service line of 4 houses, out of which 2 houses have got excess service wire and its been rolled on the post. One has has 4 mtr excess wire and the other is 5mtr both are rolled at height of less than 5 ft from ground which is very dangerous since we had kids at home. I went to kundrathur eb with written complaint and the ad is not ready to accept my complaint instead he gave a contact of worker namely muthu who is working in same branch. I spoke to muthu, he came and visited the post in front of my house and asked for rupess 1500 to cut the excess cable of my neighbours. I really don't know for what should i have to pay this money. I tried reaching complaint section of tneb and those guys didn't even answer my query instead they asked me to send a postal complaint so that ad will take action on it.
                            +1 photos
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            Feb 05, 2020
                            Updated by siva.spl08
                            Not actioned yet.. Its successful 3 years and i am still struggling to get it done.
                            My bill for this month is 11000rs!!!
                            my earlier bill was 3000 .. then 5000rs
                            I haven't done anything which should show this increase
                            may be a faulty meter
                            please check my meter
                            the electricity board is nearby
                            thank ypu
                            Dr Sarah ninan
                            As on today since from 5 pm, single phase low voltage, at perumal St, Krishna moorthy nagar, ch 118, complaint to kaviarsa kanadhasan nagar control eb.till now no action.
                            Sir,
                            Iam waiting for the new Electric power connection form[protected] till now there is no improvement and there is no proper response and my registration no was(551-06-/17-686) and bill no (CHG551AR3594), Pls this needful help for me

                            tneb service line rolled on post at less than 4 ft height from ground - Comment #2859352 - Image #0
                            tneb service line rolled on post at less than 4 ft height from ground - Comment #2859352 - Image #1
                            I am not able to see the payment options for my consumer numbers..
                            [protected]
                            [protected]

                            So I am not able to make the payment.
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                              F
                              Franklin Prabhu
                              from Delhi, Delhi
                              Sep 19, 2017
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                              Address: 629159

                              Respected sir/madam,
                              My service no : [protected], meter its working fine but last month bill generating time he is mentioned for meter not working charges amount 260+520. Last 3 months my family settled at chennai so used unit is low level. So please reduce the average short fall amount rs.520

                              Thanks
                              Franklin. L
                              S/o. S. Lazer
                              [protected]
                              +1 photos
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Sep 19, 2017
                              Updated by Franklin Prabhu
                              Done
                              நான் கூனிமெடுகுப்பம் எனும் கிராமத்தில் வசிக்கிறேன்..இங்கு என் வீதி மின் கம்பத்தில் இருந்து இரு மின் கம்பிகள் சிறிய காற்றடிதாலும் இரண்டும் சேர்ந்து தீபிடிகின்றன ..இதன் விளைவு இங்கு வசிக்கும் கிராமவாசிகள் யாருக்கும் தெரியவில்லை எனவே இதற்கு நீங்கள் உதவுமாறு மிக தாழ்மையுடன் கேட்டுகொள்கிறேன் இப்படிக்கு மாணவன் திவாகர்..கங்கை அம்மன் கோவில் வீதி...
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                                Bala Karthikeyan
                                from Palghat, Kerala
                                Sep 19, 2017
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                                eb post laying issue-karapakkam

                                Address: Chennai, Tamil Nadu, 600097

                                Dear sir / madam,

                                For your kind attention, karapakkam near amma unavagam few people are trying to lay the eb post by changing the older post which as been already there...
                                Issue is they are trying to lay the post near drainage tank which may cause life threatening issue to public as well as vehicle passing through the side.. With the interest of public safety. Take immediate action.....
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                                Meenachisundaram Mani
                                from Uttiramerur, Tamil Nadu
                                Sep 18, 2017
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                                Address: Chennai, Tamil Nadu, 600035

                                Dear sir / mam,
                                We are residents of 9th street, nandanam extension, chennai - 600035. We are experiencing low voltage and power cuts often. Even after complaining continuously the issue prevails. Moreover the eb officials are asking for money whenever they come to attend this issue. But the problem prevails. Please help us there are 3 homes with new born babies here and there is a hospital which is also affected by this issue. Kindly help.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Sep 14, 2017
                                venkateshnls66's response
                                unable to pay online payment in TNEB
                                While trying to login and make online payment the list of payment is not shown in my login.
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                                  J
                                  J S Rao
                                  from Hosur, Tamil Nadu
                                  Sep 18, 2017
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                                  Address: 600044

                                  Dear sir,

                                  Electric pole near by my house is in very unsafe condition. It's got bend, can fall down any time. Please correct it as soon as possible.

                                  Service connection no (With region code):[protected]
                                  Service connection no (Without region code):[protected]
                                  Consumer : javvaji srinivasarao.
                                  Address:plot no.1. Kubrea lakshmi nagar. Mudichur.
                                  +1 photos
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                  Sep 18, 2017
                                  Updated by J S Rao
                                  Please find the attached photo for the pole number identification.
                                  Region: Chennai-South
                                  Circle: Chennai - South2
                                  Division: Tambaram
                                  Service Connection No (With Region code): [protected]
                                  Service Connection No (Without Region code): [protected]
                                  Consumer Name: JAVVAJI SRINIVASARAO.
                                  Consumer Address: Plot No.1. Kubrea Lakshmi Nagar. Mudichur.

                                  Dear sir,

                                  please reinstall the above said electric pole. It is a major safety issue. You should not wait for any major incident.
                                  Address already shared : -

                                  IT is in Kuberalakshmi nagar, Madanapuram 1st main road,
                                  Madanapuram _ Mudichur,

                                  Opposite to outer ring road. Already I shared my address.
                                  Regards,

                                  J S Rao
                                  my contact no- [protected]

                                  unsafe condition of electric pole - Comment #2856782 - Image #0
                                  Still my issue not resolved. Please correct the EB pole before any accident occurred,

                                  regards,
                                  J S Rao
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                                    R
                                    radhajaganathan
                                    from Chennai, Tamil Nadu
                                    Sep 18, 2017
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                                    Dear sir,
                                    Our service no.[protected] having problem in metrebox display. For last reading on 4july2017 they noted"no display"in my eb card and asked us to pay average amount. No people residing at home.
                                    Metre box still not rectified till date 18sep2017. But again they were asking to pay us average amount. Kindly notice this problem and rectlfy. Thank you
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      A
                                      ashoknaval
                                      from Mamallapuram, Tamil Nadu
                                      Sep 18, 2017
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                                      Address: 603201

                                      Dear sir,

                                      This is to inform that the main electric line is touching a metal post near to my house. This could lead to serious accident since the children are playing. I have seen several electric fire occuring to the line and it more danger due to wind and rain. I have personally informed your tneb office in elappkam pin code 603201, near to acharapkam but no person showed any interest to check or rectify the same. Please do take necessary action before any serious trouble happen. You can contact me at [protected]
                                      +1 photos
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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