Claimed

Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

1
Updated: Nov 17, 2025
Complaints 6284
Resolved
639
Unresolved
5645
Contacts

File a complaint to Tamil Nadu Electricity Board [TNEB]

Having problems with Tamil Nadu Electricity Board [TNEB]?

File a complaint and get it resolved by Tamil Nadu Electricity Board [TNEB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Tamil Nadu Electricity Board [TNEB] reviews & complaints page 230

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Muralicredit Murali
from North Lakhimpur, Assam
Sep 17, 2017
Report
Copy

Address: 600113

We face everyday power cut and especially night. And in tharamani eb centre has never picked any of my calls. It's the worst eb office in chennai in service and respons. I am totally fed up calling to tharamani eb centre every night.

Kindly take any action from your side.
Thank you. I don't have any pictures related to this eb problems to send.
From
Tharamani peoples
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rakesh Arokiyaswamy
    from Morena, Madhya Pradesh
    Sep 17, 2017
    Report
    Copy

    Dear sir/madam,
    I reside at meera kavin homes, nookampalayam main road, perumbakkam, chennai-100. There had been frequent power cuts durin rains & winds and power restored in 1 hr for all localities except my home campus and its really tough to reach eb office & personnel numbers since they are always engaged busy or not reachable. We are suffering lot due to frequent power cuts. Kindly take necessary action to avoid thia in future.

    Thanks
    Rakesh
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dix51
      from Chennai, Tamil Nadu
      Sep 14, 2017
      Report
      Copy

      We have often power cuts in our area in kundrathur. I stay in metha nagar. Your people don't even have the courtesy to answer the phone. They have kept the receiver apart. Then for what not are we paying the electricity bill. For what do you have people working there?. Just wasting government money and our money. Atleast you should have some courtesy to answer our call and tell us what the problem is. This is totally unbearable behaviour from the government. Because of these things only government service is so horrible.
      And for others who want to complain here, it is just waste of time to complain here. So no use. These people will never grow up or improve. Useless.!!!
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        F
        Foumitha
        from Chennai, Tamil Nadu
        Sep 14, 2017
        Report
        Copy

        Address: Chennai, Tamil Nadu, 600102
        Website: www.tnebnet.org/awp/complaintstatus?execution=e4s2

        Unfortunately double payment had been made due to tneb website network problem by me through net banking using card.. Ref dt 10/9/17 & 11/9/2017 for rs.22174/- kindly refund the same.
        The bank says your amount left from account
        Tneb says your amount not received in our end

        Then where is my money.

        Complaint id:[protected]
        Kindly act wisely towards my complaint and react to it as soon as possible.
        +1 photos
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Abiram kumar
          from Jabalpur, Madhya Pradesh
          Sep 14, 2017
          Report
          Copy

          Address: Salem, Tamil Nadu, 636005

          Sir/madam,
          We have taken a house for lease from mr. K. Shanmugam, but he is stealing a power from our house line to his own use.

          We are not in the house i. E. House kept closed for last 8 months, but there is a power consumption because of his wrong illegal connection taken from this service no.[protected].

          Like these there are few more houses are closed but he takes connections from that service line too and uses for
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
          My Consumer No:[protected], Consumer Name:R. SRINIVASAN Consumer Address:R.SREENIVASAN, S/O [protected]@NATARAJAN, S.F.No; 43, K.B.COLONY. i have paid amount RS 2110 on 09/9/2017 morning on online transitions. But by cash payment is generated but on line bill is not generated.stil now not tansfered money to my ACCOUNT
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tirukoilurmurthy
            from Yellapur, Karnataka
            Sep 14, 2017
            Report
            Copy

            Address: 600089

            In our flat for the last 3 three days electricity is sometimes coming high voltage and sometimes coming in low voltage. Due to this fluctuations, we are unable to operate of water pumps and other electrical items in our flat mainly due to repair of transormer in the nearby nandhini sweets factory outlet, i request you to taken necessary immediate action in the matter
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
            My Electricity service no [protected] and residing Chromepet, chennai. Meter reading taken on 24.8.2017 but bill amount not shown in online Account so i am not able to pay bill amount through online. I could not make any compliant through my online account. Kindly resolve the issue.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Bhuvan7
              from Vadodara, Gujarat
              Sep 14, 2017
              Report
              Copy

              Address: Chennai, Tamil Nadu, 600049
              Website: [email protected]

              Dear sir/madam,
              Today we got a power cut by 12clock and i try to reach eb office through phone at villivakkam they r didn't pick my call. So i visit directly to eb office they are keep the phone in the silent and slept. I took the photo off them while sleeping. I roses the questions with them they said what you can do to it. We will not bother about that and using wolker words to me. I want to know this is they way they behave to consumers. Kindly take the nessary action anginst them. Kindly advise me further.
              +4 photos
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Z
                zeesen_dhil
                from Attur, Tamil Nadu
                Sep 13, 2017
                Report
                Copy

                Address: 636109

                Dear sir,
                We would like to bring to your notice that the power being theft for their regular home usage from farm electricity power without having a house/domestic eb connection for from their life time in kothampadi village. Eb office also located in kothampadi village, till date they never taken any on him.

                Consumer details are mentioned below.

                A. Anna durai s/o arumugam.
                South kattu kottai, panathoupu vali.
                Kothampadi village.
                Kalpaganoor po
                Attur tk
                Salem dt 636109
                Tamilnadu
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sathishkumar PP
                  from Coimbatore, Tamil Nadu
                  Sep 12, 2017
                  Report
                  Copy

                  Address: 638108
                  Website: Tnebnet.org

                  Dear sir
                  Consumer number 1:[protected]
                  Consumer number 2:[protected]
                  Consumer number 3:[protected]
                  I have made tneb payment through icici and sbi credit card from 9th sep to 11th sep dates. But amount got debited of above consumer numbers order 125rs (4times), 1603rs, 9686rs. But tneb website shows transaction failed and amount debited from credit card. Kindly provide the solution earliest as possible.
                  Regards
                  Pp sathish kumar.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    selvaraj A.L.
                    from Salem, Tamil Nadu
                    Sep 12, 2017
                    Report
                    Copy

                    Address: Coimbatore, Tamil Nadu

                    Service no =[protected] and [protected]. No 73, avanashi road, opp sitra. Civil aerodrome (Po). Coimbatore=641014. We had lost 3 phase line past 7 days.in this promblem our workshop works all are stopped so we are lost recent orders and facing financial problem also. Already i went eb office and filled my complaint. No more action they not taken now also. Please ignore our problem and take the necassary action.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vijayanandh
                      from Chennai, Tamil Nadu
                      Sep 12, 2017
                      Report
                      Copy

                      Address: 600005

                      Sir,
                      Consumer no.[protected]

                      Name gayathri devi. V region 09-chennai-south circle 411-chengalpattu section 579-koovalam distribution 007-kanathur number 2639
                      Address w/o vijay ananth. Rajive ganthi street, kanathur kuppam. (Sf. No:91/267)

                      Here low voltage (155v) problem in our street. Already i gave complaint letter to electricity board and another complaint through online. But know one take necessary action

                      Complain details:
                      Complaint id: [protected]
                      Complaint date: 05/09/2017 09:09:00
                      Complaint/service request status: to be processed

                      Please rectify the low voltage problem.

                      Thank you

                      V. Gayathridevi.
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mnsaravana
                        from Chennai, Tamil Nadu
                        Sep 12, 2017
                        Report
                        Copy

                        Address: 636111

                        Through mobile app with net banking i paid eb bill. But not successful. Amount deducted from bank account. Bill also not paid. Still not get refund from tneb. Wheneverpaid through mobile app applicationand through net banking eb bill can'tpaid. Without any useful why this kind o[censored]seless application and process following. Please must confirmed payment will be refundable or not
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                        I am residing at mm nagar, samiyargate,
                        Here EB office working and trouble shoot
                        For power shut down is very worst public service, every day power cut happen at night
                        We feel like living in a hell
                        Without rain also power cut going more than 3-4 hrs in a day

                        Why this tneb people is getting salary
                        For this poor service
                        We don't know
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sridhar Rajagopalan
                          from Chennai, Tamil Nadu
                          Sep 11, 2017
                          Report
                          Copy

                          Address: Chennai, Tamil Nadu, 600041

                          The transformer in stone arc aprts is leaking oil and the distribution box along with the transformer is completely rusted that we keep getting power fluctuations because of this. We have complained about this to the concerned eb office on lb road thiruvanmiyur but the technicians are not bothered to visit and repair the faulty box that requires replacement of parts in them. The transformer also requires some maintenance to stop oil leakage in it.
                          We are located at 17/12, bharathi nagar main road, (Near avvai nagar). Please assign some one asap to repair this.
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subrahmanyam T
                            Sep 11, 2017
                            Report
                            Copy

                            Address: 500015

                            I am not a resident of tamil nadu but still i get bill payment messages to my mobile phone [protected].

                            For rs 770/- for sc[protected] is due on 28-sep-2017.

                            I am a resident of secuderabad and not suppose to received these unwanted bill payment messages from tamil nadu. Kindly stop sending these messages at the earliest.

                            Thanks

                            Regards
                            Subrahmanyam
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              karthickvd
                              from Chennai, Tamil Nadu
                              Sep 11, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Chennai, Tamil Nadu, 600091

                              Dear sir,

                              Consumer number :[protected]

                              Today i have made tneb payment through hdfc bank and got debited of rs.2704.00, but in tneb webite it shows transaction got failed. I made payment through hdfc payment gateway kindly find the payment details chennai at tnebnet1140712 on[protected]: 11:11:46. Kindly provide solution at the earliest as possible
                              Sep 11, 2017
                              Complaint marked as Resolved 
                              Issue Resolved
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gowri Janardhan
                                from Chennai, Tamil Nadu
                                Sep 11, 2017
                                Report
                                Copy

                                Dear sir/ madam,

                                Date of incident: 09/09/2017

                                Problem : amount 6695 inr is debited from hdfc credit card by transaction failed notified in tneb portal.

                                Consumer no:[protected]

                                I paid my bill via tneb portal online. The amount of 6695 inr is debited from hdfc credit card but “transaction failed” notified in tneb portal, still in portal its shows the balance to be paid is 6695 inr. The transaction number is "tnebnet1140712". I called hdfc credit card customer care agent they told me within 3 days of time the amount will be credited to tneb account. The complaint no of hdfc phone banking is [protected]. I tried calling tneb customer care could not reach you. So i’m launching a complain on the above issue to resolve the issues and guide me to go further.

                                Note: my due date for payment is[protected]. Reply me/ solve the above mentioned issue at the earliest.
                                +1 photos
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                Sep 11, 2017
                                Updated by Gowri Janardhan
                                Dear Sir/ Madam,

                                On the above issue launched complain in TNEB portal.

                                request registration number [protected]

                                Complaint Id:[protected]

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kms Ram
                                  from Chennai, Tamil Nadu
                                  Sep 10, 2017
                                  Report
                                  Copy

                                  change email address

                                  Address: 600100
                                  Website: [email protected]

                                  Dear sir

                                  X tenant was used the tneb online payment option. Now she vacated and not giving the user is and password. Now i am the new tenant how to change the user id and password of online bill payment. If i am clicking the forget password and user name it is going to the old email which was created previously.

                                  Regards
                                  R thamilarasu i want change my new mail [protected]@yahoo.com...
                                  Helpful
                                  36 other people found this review helpful
                                  36 found this helpful
                                  5 Comments
                                  Report
                                  Copy
                                  R
                                  rethish kumar
                                  from Chennai, Tamil Nadu
                                  Sep 10, 2017
                                  Report
                                  Copy

                                  Hi,

                                  Date of incident: 08/09/2017

                                  Consumer no:[protected]

                                  I have tried pay my bill through the online tneb portal, at first after entering the bank details and then clicked on pay icon it shows with an error message as "transaction failed". So i have tried one more time but then also received the same error as previous and then i got shocked after checking my account balance, the amount has been debited from my bank account (Hdfc) for both the instance after the message "transaction failed. Check on this issue and refund me the payment for both transactions

                                  Thanks
                                  Rethish b
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                  Dear sir
                                  No street light in this area please provide light her so many house are there some family, MM street, society building, kalkuli,
                                  Kodaikanal

                                  Thank you
                                  Yours sincerely
                                  J.Anwar
                                  Dear Customer,

                                  I request you to share your complete issue, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    E
                                    Emmimal Alex
                                    from Salem, Tamil Nadu
                                    Sep 10, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 631552

                                    Dear sir,
                                    Service number : [protected]
                                    Yesterday i have made tneb payment through hdfc bank and got debited of rs.1070, but in tneb webite it shows transaction got failed. I made payment through hdfc payment gateway kindly find the payment details chennai at tnebnet1140712 on[protected]: 14:25:42 track id[protected] cheque/reference number[protected]. Kindly provide solution... Before due date...
                                    Sep 11, 2017
                                    Complaint marked as Resolved 
                                    TAMILNADU GENERATION AND DISTRIBUTION CORPORATION LTD Dear customer, RECONCILIED E-RECEIPT FOR 9/2017 Consumer Name : T.Murugan Service No : 0830701995 Bill Month/Year : 9/2017 Amount Paid : 1070 Receipt No /Date : PRCHDF15808434 / 09-SEP-17 Card Type : PG/CREDIT CARD-HDFC BANK Bank Transaction No : 4107390231472520
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                    Sep 11, 2017
                                    Updated by Emmimal Alex
                                    Not yet resolved... Please look in to this matter before due date...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      S@hul
                                      from Chennai, Tamil Nadu
                                      Sep 8, 2017
                                      Report
                                      Copy

                                      Address: 600115
                                      Website: www.tnebnet.org

                                      Hi,

                                      Date of incident: 08/09/2017

                                      Consumer no: [protected]

                                      I have tried pay my bill through the online tneb portal, at first after entering the bank details and then clicked on pay icon it shows with an error message as "transaction failed". So i have tried one more time but then also received the same error as previous and then i got shocked after checking my account balance, the amount has been debited from my bank account (Sbi) for both the instance after the message "transaction failed. Check on this issue and refund me the second payment you have received.

                                      Note: but still in portal its shows as unpaid
                                      +1 photos
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                                      Sep 11, 2017
                                      Updated by S@hul
                                      Not yet resolved, Please look into this, today is the last due date. So please sort out this issue ASAP.
                                      Not yet resolved, Please look into this, today is the last due date. So please sort out this issue ASAP.
                                      HI Team,

                                      Please find the transactions status it has been changed to "Recommend For Refund". So please check and refund the amount back to my bank account. Also find the below snap FYR.

                                      payment debited after it shows like "transaction failed" - Comment #2862202 - Image #0
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit