Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I live in katupakkam. There is power cuts most oftenly in here. For no reason they shut down atleast for two to three hours daily. The eb office people don't even pick up theirtheie phone during day time and night time even before rain starts there is power cut. They don't give back power even if the rain stops. It's really disturbing for people who live here. Even in the village side the power cuts are not happening but in katupakkam it's very worst. And i really request to take action on unwanted power cuts. Thank you

Dear sir/madam, this is to inform you that i, shabbir siamwala, #14 moore street, parrys, chennai-01 consumer number[protected] have some trouble on my metre. Because from last few months my metre reading is not working and unable to take reading, but metre is good therefore, you are requested kindly look into this matter and help me to sort out this problem. Thank you.

Dear sir / madam,

Consumer name: v. Subramanian
Address : plot. No.36a, sakthi nagar, nolambur, chennai-600037.
Our service no :[protected]Residential – 1st floor)

Other service no :[protected]For common areas of our premises)

This has reference to our service no :[protected] at residential premises – 1st floor. We find unusual high reading for our home for many billing cycles. We have also given a complaint by mail as well as in person with the tneb, mugappair west division many times. But no action was taken so far. Once such written complaint was given on[protected]. This is continuing for more than 2 years but we didn’t get a permanent solution.

At the same time, our common bill as well as our 2nd floor resident electricity meter shows a very low reading as the meter was not running properly for several months and hence they are taking average reading only. The common areas electricity is used by 2 of the residences at our premises of 1st and 2nd floor and also by a bakery called danish delights at the ground floor.

Even though we have given the complaint to rectify the meters, it is not yet addressed so far even after repeated requests. But still we are bearing the cost of higher eb expenses for many months, infact for years. If we deny the payment, then our connection will be disconnected, hence finding no other go, we are bearing this inconvenience. Hope our issues will be sorted to at the earliest at least now.

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Thanks & regards
Angeline
Plot. No.36a, 1st floor sakthi nagar,
Nolambur, chennai-600037
Mobile no.[protected],[protected]

From yesterday i. E. 16th aug'17 im trying to pay eb charges online but the website was down not working since im ready to pay the eb charges through online but it was not working then how can they charge penalty for a single day i need the solution on it. If their server is down they has to provide one additional day to pay the eb charges by the customer not to force the penalty

R.Chitra, W/o R.Ravi,
Door no.9, Flat no.37, 1st Street, Kasthuribai Nagar, Sundaracholapuram,
Thiruverkadu, Chennai -77 .
Phone no. [protected]
We are residing in the above locality, We approached the Thiruverkadu TNEB for the 3phase supply for our home on 12th May, 2017. We payed rupees 12, 000 to the Thiruverkadu TNEB Foreman named Charles (Ph. no- [protected]). He did not even gave us the receipt for it and the 3phase supply is not given yet. We called him in phone many times and reminded him by even going to the Thiruverkadu TNEB office directly for the past 3 months, but still there is no proper action taken by the Thiruverkadu TNEB and they always come up with a silly reason for the past 3 months. There is 3phase supply in many of the house at our street end, but still we did not get the supply yet. And we also contacted the commercial Inspector named Prem Anand (Ph. no [protected]) of Thiruverkadu TNEB. He said us he will take proper action. But still he too did not took any proper actions yet. We need the 3 phase supply as soon as possible, since we are having our sons marriage on 4th September, 2017. Since it is a marriage issue, Kindly take action on the Thiruverkadu TNEB and give us three phase supply as soon as possible. Thank you.

Hi Sir/Madam,

My name is Ibrahim Khan. I'm from Pallavaram, chennai. From last few months we face a lot of power cuts in our area (Nagalekeni, Chrompet). As soon as it starts drizzling, they disconnect power and it never resumes until minimum 2 - 3 hours. While our neighbor areas have power even during heavy rain.

From last 2 - 3 days we are facing atleast 3 - 4 hours of power cut everyday. We are not able to reach the EB office, it always says busy. We can manage during day times, but it is very difficult when they do it during the nights.

We have school going kids, elderly patients, and people who need to go early for work. If this continuous, then i'll take few people from our area to our EB office and make protest.

Look in to this with high priority and do the needful.

Thanks,
Ibrahim I.

Paid rs 632 online through canara bank debit card on 04/08/17. Bill generated (Pgdcan1063323) amount debited from my account. Tneb sent email on 09/08/17 that payment not approved service will be disconnected.
Bank confirmed that they have debited the money from my account and sent to tneb.

Service no: [protected]

Complaint id: [protected]

Name: r natarajan

Here we are in the area of Mangadu and the current goes here only at night time. It comes after such a long time. So we need the high authorities to action a action on this issue. In our area we have so many old age people and school children who needs a very good sleep to start their next morning. Here children are suffering from sleep. Even it is difficult for officers to start their morning in time.

Unnecessary power cut in annamalai nagar and koothandan in natarasankottai electricity, sivagangai. More dengue cases are reported in particular area because of electricity disruption. Minimum six hours of power cut. Every half an hour once 15mns power cut. If asked in electricity board they told only one transformer for whole thousand something home is responsible for the power cut. They don't take even a necessary step for increase in transformer number. Please take the necessary step sir. Thank you

Sir/ madam
I reside at 9/64 b, 6 the street, krishnanagar, virugambakkam.
Few years back our line 3 phase was snapped away by a lorry plying from our street, as my son was in 10 the standard my husband had to pay rs.10000 /- for changing the wire and during the process tneb staff at that time converted our 3 phase connection to single phase which we realised recently when there are frequent power cuts. We are suffering with single phase connection for several years for no fault of ours after spending thousands of rupees.
Since yesterday evening we have no power imagine if it happens with any of the tneb staff's residence.
I am a patient of arthritis and chronic gastritis. My son is a law student who is unable to study as per his schedule for the ensuing exams. Please ensure that our 3 phase connection is restored and power supply is not cut for the whole night. It is more than twelve hours we are suffering without electricity. Your immediate action will b highly appreciated. Thanking you.
Dr. N. Padmavathi.[protected].

We have recently shifted to sennivakkam, ponneri two months ago and are having sleepless nights due to low voltage in the nights.

Spoke to all the residents nearby and they are having these issues for years and despite complaints from them, no action is being taken by eb.

We are really finding it difficult to sleep in the night and have started facing health issues.

I hope they take necessary steps immediately to solve low voltage issues.

With regards
Sivaraman. P

I reside at old no, 19/3, new no 47/3, arunachalam street, purasawalkkam, chennai-600007. Today 11th of august there is no current supply from 11 a. M, this happened only to our house. All the neighbourhood people have power supply. We called the eb and complained many times but no action is taken and no proper response. Many times they have done like this. 4 elderly people reside here and they are suffering. Please take due action on this.

I have paid Rs.4230 on June 16, 2017 on the visit of tneb responsible to my house and inspected the meter. He and the tenb officer at Kilkattalai promised that there shall be bill in the next biiling cycle and the advance amount shall be adjusted.

As of now no bill is raised. To my utter surprise, when I loged in to the tneb bill payment site, it is showing " Previous assessment is not done, contact your TANGEDCO Section office for details"

Is it not sheer harassment for the consumer?

Dear sir now a days staff alloted for noting down the eb meter reading are now coming properly they just come to the street and note down reading of two three houses and they run away... We need to stand out of our house leaving all our works and request them to come and write for us... Is it not their responsibility to come and write the reading. Please intimate them to do there work...

Sir,
Iam n k prasanth and iam the secretary of the school
My connection no. Is mlv [protected] (Secretary). This is a school. Three times i complaint to the authorities through telephone. No action taken till now. Students and teachers are suffering without water and others. This is a serious irresponsibility and so please immediately direct them to clear the power interruption.

Thanking you
N k prasanth
(Secretary)

Sir i am t. Guna (Gunalan) farmer residing at 369/1, annanagar, therkukaadu, attur, salem district. I am having 1.5 acre land in gangavalli t. K, koneeripatti village.
Eb alloted commercial sevice (Sc no. [protected]) intead of iii a1 service (Poonthottam service) becase of i registered free service in the rs.50, 000 sheme for borewel.

I cann't able to pay the eb bill amount with out any income from the agriculture due to drought so please cosider my request kindly please change my service commercial to iiia1 (Poon thottam service)

Hi,
We are belongs to nanjappa gounden pudur & akkarai negamam village in konamoolai panchayat, sathyamangalam circle, bhavanisagar constitution, erode district.

In our village none of the street lights are working past more than 15 days, requesting you to take necessary action immediately. Since it is typical village people are scare to come out from the home in the night because if snake and other insect which.

Hai sir this is muralidaran from thirumangalam, madurai. Mr. Kumaravel auditor in madurai. He living in madurai thiruppalai, last nov 2016 he approach me to get a job in tneb as a o. H job is more vacacies so i will make a arrangement for your jobs for this job u have to pay me a 4 lakh rupees u will get a job in one month. I am belive in his word and pay the money on feb 2017. But after few months he was cheet me he did not arrange the job, i ask but he never pay to me, against this person i made complain in oomachikulam police station but when police make a call he was not responding the phone call, he never come to home also. He was escape. He says sometimes he was in audit with se in rajapalayam side. He never come to police station and never pay to me also. I know i was made a big mistake. Please help me to get the money and save other person from these kind of cheeting persons. Thank you sir/ madam.

We are near by madambakkam electricity board and within the particular surrounding only our street has facing maximum time of power cut. The street next to us won't face such situation offen even if there is a small drizzle of rain this particular street facing this problem
We are finally making a complaint to you
Hope you will make a necessary action against this problem
Thanking you
Hoping for better results from you

I, on behalf of my locality, with to draw your kid attention towards frequent breakdown of electricity in saraswathi nagar 5 the street. During 4 fours a day frequent breakdown is happening, and the unannounced frequent breakdown of electricity is simply nightmarish.
It is a pity that even when there is supply of electricity in other localities, our locality remains dark.
Please request you to take necessary action at your end.