Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I payed eb bill on 16.08.2017 through net in hdfc bank with rbl cerdit card.

The amount of rs.4222 debit from my account and not cerdit in bill. Same

Day 16th night i payed the bill through hdfc with icici cerdit card. So

Please tranfer the amount of rs. 4222 which i payed by rbl card

Eb no:[protected]

Rbl reference no: t54047

V. Satyanarayanan
[protected]

My customer no is [protected]
My eb meter serial number is 11327980.
This meter is missing from my flat board since 1 month.
But replaced by a faulty meter with another serial number 11393065.
I came to know only when there was a fault in eb reading this month of july 2017. I approached madipakkam eb and they said it was their fault only and would replace my original meter. Till now they have not changed. I donot know what will be my next month reading.

Respected sir/madam,
We stay in mogapair west, 4 months back they changed the meter to digital meter, and we received a huge payment of rs 3800, which is not at all expected since every time we receive only below 1000, so we have given complaint to check the meter, some one came and check and said meter is corrected so u will receive correct payment from next time, this month again we got a total unit of 240 unit (Which is what we get every time before the meter problem) but in eb office they are not accepting telling that huge difference between last month bill and this month, so we will change the meter and asked us to pay (2100 rs which we have no idea why should we pay this amount)
No one is taking responsibility and even willing to answer the question.
Please do take an action, has this is not a way to treat a consumers.

Thanks

Dear sir, we have paid the money and given the application for electric connection in bagalur, hosur now 3 months completed but we did not get any connections. When we are asking the concern officer, he is telling next week and children in dark at daily night, nowadays robberies also started in these areas, request to take needful action as soon as possible. Hopefully we are waiting for the immediate action

Sir we are living in basin road thiruvottiyur since three years we are suffering with erratic power supply, once in a month we are out of power for three or four days there is no cable we are getting power from over head wire to nearly 20 households there is great danger to our lives every time when we complain they are not responding, so please kindly take permanent solution to this issue and let we sleep peacefully and let children study and go to work without any hindrance my eb connection no[protected]

Power went off at muthukadai, back side of mla mr. Gandhi's home by 10.30.. Tried calling ranipet eb office many times.. They are not picking up.. Power came just now.. But voltage is too low.. This area is prone to mosquitoes.. Couldn't sleep even for single second.. There is no appropriate form to register the complaint.. Request to take action at the earliest..

Dear sir,

Service number: 256.720.828. { south-09}

I have been paying e. B. Bill amount through online payment so for.

But i could not make online payment in recent months.

I have been making online payment for a quite long time.

But all of a sudden, this problem has raised, thereby i am finding difficult

As i am going out of chennai frequently, i request your help immediately to resolve.

I would appreciate your service and would be happy if this issue is given priority for resolving at the earliest, before the next billing.

Kindly do the needful and inform me to the below contacts

Thanks & regards

Vasudevan
[protected]
[protected]@gmail.com { [protected]@ gmail.com}

Ref : eb connection no.[protected]

Sir,

With reference to the above said eb connection no., the consumption is increased gradually from june 2016. As on 10th june 2016, the consumption unit is 430. The meter reading as on 9th august 2017 is 1030unit.

Our flat owners association not accept to pay the amount. Hence we request you to check the meter and do the needful.

Sir
We made online payment for the below services thru idbi net bankinging. Idbi bank said it is transfered to tangedco account. But your tirupur officers said it is not yet credited. The details below:

Service nr bill amount paid date idbi transfer id
[protected] rs.34205 16/8/2017 ipay/eshp//[protected]/0320100517234205082017
[protected] rs. 8471 16/8/2017 ipay/eshp//[protected]/032010052558471082017
[protected] rs. 1010 16/8/2017 ipay/eshp//[protected]/032010052521010082017

The above said amounts already credited in your idbi account number [protected] on the same day ie 16/8/2017.

We kindly requesting you to check the details with your accounts and advice the tirupur office not to disconnect our service line.

Selvaraj
Kamaraj nagar
Tirupur
Ph:[protected]

I'm dr kathirvelu/nambi gnanasambandam having service connection no 14201088 aee/egmore for the past five years and all along i have been making payment for electricity consumption charges through bankers' cheque only. When i tried to make online payment for the above consumer no[protected], i could not make it because someone has registered his email i'd : [protected]@yahoo.com in the password coloumn yesterday i made online payments successfully for consumer nos[protected],[protected],[protected] and[protected] in my above mentioned name i request you to help me to register my name and password for making online payment for the consumer no[protected]ceru

I live in katupakkam. There is power cuts most oftenly in here. For no reason they shut down atleast for two to three hours daily. The eb office people don't even pick up theirtheie phone during day time and night time even before rain starts there is power cut. They don't give back power even if the rain stops. It's really disturbing for people who live here. Even in the village side the power cuts are not happening but in katupakkam it's very worst. And i really request to take action on unwanted power cuts. Thank you

Dear sir/madam, this is to inform you that i, shabbir siamwala, #14 moore street, parrys, chennai-01 consumer number[protected] have some trouble on my metre. Because from last few months my metre reading is not working and unable to take reading, but metre is good therefore, you are requested kindly look into this matter and help me to sort out this problem. Thank you.

Dear sir / madam,

Consumer name: v. Subramanian
Address : plot. No.36a, sakthi nagar, nolambur, chennai-600037.
Our service no :[protected]Residential – 1st floor)

Other service no :[protected]For common areas of our premises)

This has reference to our service no :[protected] at residential premises – 1st floor. We find unusual high reading for our home for many billing cycles. We have also given a complaint by mail as well as in person with the tneb, mugappair west division many times. But no action was taken so far. Once such written complaint was given on[protected]. This is continuing for more than 2 years but we didn’t get a permanent solution.

At the same time, our common bill as well as our 2nd floor resident electricity meter shows a very low reading as the meter was not running properly for several months and hence they are taking average reading only. The common areas electricity is used by 2 of the residences at our premises of 1st and 2nd floor and also by a bakery called danish delights at the ground floor.

Even though we have given the complaint to rectify the meters, it is not yet addressed so far even after repeated requests. But still we are bearing the cost of higher eb expenses for many months, infact for years. If we deny the payment, then our connection will be disconnected, hence finding no other go, we are bearing this inconvenience. Hope our issues will be sorted to at the earliest at least now.

—
*
Thanks & regards
Angeline
Plot. No.36a, 1st floor sakthi nagar,
Nolambur, chennai-600037
Mobile no.[protected],[protected]

From yesterday i. E. 16th aug'17 im trying to pay eb charges online but the website was down not working since im ready to pay the eb charges through online but it was not working then how can they charge penalty for a single day i need the solution on it. If their server is down they has to provide one additional day to pay the eb charges by the customer not to force the penalty

R.Chitra, W/o R.Ravi,
Door no.9, Flat no.37, 1st Street, Kasthuribai Nagar, Sundaracholapuram,
Thiruverkadu, Chennai -77 .
Phone no. [protected]
We are residing in the above locality, We approached the Thiruverkadu TNEB for the 3phase supply for our home on 12th May, 2017. We payed rupees 12, 000 to the Thiruverkadu TNEB Foreman named Charles (Ph. no- [protected]). He did not even gave us the receipt for it and the 3phase supply is not given yet. We called him in phone many times and reminded him by even going to the Thiruverkadu TNEB office directly for the past 3 months, but still there is no proper action taken by the Thiruverkadu TNEB and they always come up with a silly reason for the past 3 months. There is 3phase supply in many of the house at our street end, but still we did not get the supply yet. And we also contacted the commercial Inspector named Prem Anand (Ph. no [protected]) of Thiruverkadu TNEB. He said us he will take proper action. But still he too did not took any proper actions yet. We need the 3 phase supply as soon as possible, since we are having our sons marriage on 4th September, 2017. Since it is a marriage issue, Kindly take action on the Thiruverkadu TNEB and give us three phase supply as soon as possible. Thank you.

Hi Sir/Madam,

My name is Ibrahim Khan. I'm from Pallavaram, chennai. From last few months we face a lot of power cuts in our area (Nagalekeni, Chrompet). As soon as it starts drizzling, they disconnect power and it never resumes until minimum 2 - 3 hours. While our neighbor areas have power even during heavy rain.

From last 2 - 3 days we are facing atleast 3 - 4 hours of power cut everyday. We are not able to reach the EB office, it always says busy. We can manage during day times, but it is very difficult when they do it during the nights.

We have school going kids, elderly patients, and people who need to go early for work. If this continuous, then i'll take few people from our area to our EB office and make protest.

Look in to this with high priority and do the needful.

Thanks,
Ibrahim I.

Paid rs 632 online through canara bank debit card on 04/08/17. Bill generated (Pgdcan1063323) amount debited from my account. Tneb sent email on 09/08/17 that payment not approved service will be disconnected.
Bank confirmed that they have debited the money from my account and sent to tneb.

Service no: [protected]

Complaint id: [protected]

Name: r natarajan

Here we are in the area of Mangadu and the current goes here only at night time. It comes after such a long time. So we need the high authorities to action a action on this issue. In our area we have so many old age people and school children who needs a very good sleep to start their next morning. Here children are suffering from sleep. Even it is difficult for officers to start their morning in time.

Unnecessary power cut in annamalai nagar and koothandan in natarasankottai electricity, sivagangai. More dengue cases are reported in particular area because of electricity disruption. Minimum six hours of power cut. Every half an hour once 15mns power cut. If asked in electricity board they told only one transformer for whole thousand something home is responsible for the power cut. They don't take even a necessary step for increase in transformer number. Please take the necessary step sir. Thank you

Sir/ madam
I reside at 9/64 b, 6 the street, krishnanagar, virugambakkam.
Few years back our line 3 phase was snapped away by a lorry plying from our street, as my son was in 10 the standard my husband had to pay rs.10000 /- for changing the wire and during the process tneb staff at that time converted our 3 phase connection to single phase which we realised recently when there are frequent power cuts. We are suffering with single phase connection for several years for no fault of ours after spending thousands of rupees.
Since yesterday evening we have no power imagine if it happens with any of the tneb staff's residence.
I am a patient of arthritis and chronic gastritis. My son is a law student who is unable to study as per his schedule for the ensuing exams. Please ensure that our 3 phase connection is restored and power supply is not cut for the whole night. It is more than twelve hours we are suffering without electricity. Your immediate action will b highly appreciated. Thanking you.
Dr. N. Padmavathi.[protected].