Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

I am resing in 24/32, damodara moorthy road, kilpauk. my TNEB consumer no is 01/149/028/047.TNEB has changed the electricity meter in april 2015 with new digital meter, since then my consumptions are showing 10 times the usual electricity consumption, When we complained about the faulty meter.The AssistantEngineer told me to pay the amount for the april, may readings and assured us that neceesary action will be taken if over reading continues he will change the meter. the next cycle of reading went up to Rs 14500. I am making repeated requests in writing and making phone calls to change the faulty meter, but no action has been taken so far, My previous paymennts used to be around Rs 1200.only.Because of the over charging I am having mental agony.I want my faulty meter to be replaced, kindly take necessary action

Dear sir, my eb card no:[protected],[protected],[protected] on 7/10/2015 thiruvalluvar collector order to evt 959 survey no but i am in survay no 1052 and also in slime clearence bored .In spite of this korattur EB romoved my EB metter without any incumation from the day i have apporach korattur EB to reconnect my service . Still no response from the side, please do the neet full as soon as possible. Thanking You Mohammed Ali [protected]

In my appartment there supply line is failed. we were contacting the EB officer for 2 days for this problem but there is no response and also we have raised the compliant in EB office. And they are treating the public as low as animals and if we asked about the problem they are using some bad words in response. Please resolve this ASAP.

Im vickii([protected]) for past few months we are experiencing abnormal reading & billing process, Actually im having dout in my reading meter, as tat of all we r consuming very low energy, so please refer an remedy for tis Bill name : Sundharamurthy EB NO[protected] chennai south

From
Rajnagar (Maadhaakkottai) Residents' Association,
#4750, (Plot no.43), Rajnagar, Madhaakkottai,
Serfoji College P.O., THANJAVUR-613005

To
The Competant Authority,

Respected Sir,
SUB: Thanjavur DT.&Tk.-TNEB-Vilaar Grid (Industrial line)-Illegal Power Connections Given To Unlicenced Commercial Water Supplies Companies [In 1A Tariff(?)]-Persistent Low Voltage, Voltage Fluctuations & Power Failures Occur In Residences-Grievance Complaints Not Heeded-Culprits To Be Punished-Disconnections To Be effected-Power Supply To Residences To Be Made Normal- Requested- reg.
***
Around 1.00 am on 12.10.2015 power suddenly went off. When 'power house' was contacted in no.[protected], an officer on duty there informed us that there has been a break-down in our line. When asked whether we have to contact the AE, he said they have already informed the AE; and to our query whether the disconnection will be made right only in the morning, he said that the AE will see to it that connection is restored very soon...But at last it was actually set right only after 5.00am.

It has been brought to our notice from the replies given to us as and when we lodge our complaints regarding grievances that power connection to our residential area has been given from Vilaar Grid (Industrial Line) and because of this, whenever situation arises for power-cuts, the first line affected is our line, even when the rest of Maadhaakkottai (with Panchayat Board Approval) enjoys power. Rajnagar residents have not asked for Vilaar Grid (industrial line) connection! But why should we be affected this way, in spite of Rajnagar enjoying Town Planning approval right from 1987?

Why residential connections have been given from industrial line? Is it to provide power to water supplies companies in 1A tariff illegally?

It has been brought to our knowledge that in Vilaar Grid (Industrial line), illicit power connections have been given to illegal commercial water supplies companies, more than 10 nos. of which thrive in this area without proper licenses and due to this, persistent low voltage and frequent voltage fluctuations and repeated unexpected power failures occur, besides our appliances are damaged. We do not know under what provisions power connections have been given to the illegal commercial water supplies companies, functioning in residential area without proper licenses against Govt. rules; and because of such unlawful connections our families in residential area are affected with untold miseries. Natural inference is that since a no.of powerful motors are switched on and off frequently, low voltage and voltage fluctuations recur.

In this regard various personal, several telephonic and written complaints have already been given to TANGEDCO Authorities and so far no fruitful actions have been taken.

Since huge quantity of ground-water is suck daily with powerful motors, the under-ground-water level too has gone dangerously very low and our residential bore-wells are getting dried up! When the first house came up in Rajnagar in 1994, well-water was available in 60 feet. After bore-wells came up one by one, all open wells dried up around 2000 and now, after many water supplies cos. came up, the ground-water level has gone below 125ft. If this situation continues, bore-wells also are to get dried up in a few years. Maadhaakkottai with the 2nd best drinking water in India, only next to a village in Madyapradesh is destined to be barren!

In this regard various personal, several telephonic and written complaints have already been given to TANGEDCO Authorities and so far no fruitful actions have been taken.

Hence, we request that early fruitful actions may please be taken suitably in this regard.

Yours sincerely,
Rajnagar (Maadhaakkottai) Residents' Association,
Rajnagar, Maadhakkottai,
Serfoji College P.O., THANJAVUR-613005
Phone:[protected]; cell: [protected]

From
Rajnagar (Maadhaakkottai) Residents' Association,
#4750, (Plot no.43), Rajnagar, Madhaakkottai,
Serfoji College P.O., THANJAVUR-613005
Cell: [protected]; Phone:[protected]

To
The Competant Authority,

Respected Sir,
SUB: Thanjavur DT.&Tk.-TNEB-Vilaar Grid (Industrial line)-Illegal Power Connections Given To Unlicenced Commercial Water Supplies Companies [In 1A Tariff(?)]-Persistent Low Voltage, Voltage Fluctuations & Power Failures Occur In Residences-Grievance Complaints Not Heeded-Culprits To Be Punished-Disconnections To Be effected-Power Supply To Ressidences To Be Made Normal- Requested-reg.
***
Around 1.00 am on 12.10.2015 power suddenly went off. When 'power house' was contacted in no.[protected], an officer on duty there informed us that there has been a break-down in our line. When asked whether we have to contact the AE, he said they have already informed the AE; and to our query whether the disconnection will be made right only in the morning, he said that the AE will see to it that connection is restored very soon...But at last power supply was actually restored only after 5.00am.
It has been brought to our notice from the replies given to us as and when we lodge our complaints regarding grievances that power connection to our residential area has been given from Vilaar Grid (Industrial Line) and because of this, whenever situation arises for power-cuts in Thanjavur, the first line affected is our line, even when the rest of Maadhaakkottai (with Panchayat Board Approval) enjoys power. Rajnagar residents have not asked for Vilaar Grid (industrial line) connection! But why should we be affected this way, in spite of Rajnagar enjoying Town Planning approval right from 1987?
Why residential connections have been given from industrial line? Is it to provide power to unlawful water supplies companies in 1A tarrif illegally?
It has been brought to our knowledge that in Vilaar Grid (Industrial line), unlawful power connections have been given to illegal commercial water supplies companies, more than 10 nos. of which thrive in this area without proper licenses and due to this, persistent low voltage problem and frequent voltage fluctuations and repeated unexpected power failures occur.
We do not know under what provisions power connections have been given to the illegal commercial water supplies companies, functioning in residential area without proper licenses; and because of such unlawful connections we the poor families in residential area are affected with untold miseries. Since huge amounts of water is suck with powerful motors, the under-ground-water level too has gone dangerously very low and our residential bore-wells are getting dried up!
In this regard various personal, telephonic and written complaints have been given to the TANGEDCO Authorities and so far no fruitful actions have been taken.
Hence, we request that early fruitful actions may please be taken suitably in this regard.
Yours sincerely,
Rajnagar (Maadhaakkottai) Residents' Association,
Rajnagar, Maadhakkottai,
Serfoji College P.O., THANJAVUR-613005
Phone:[protected]; cell: [protected]

Due to abnormal tariff, I made a request to disconnect the power supply service, provided by TANGEDCO. (Ref:[protected]. I paid the final bill and my request for "disconnection" was considered after 15 days, after a vigorous follow-up, I had to cough up another 1000+ rupees as final payment. I replaced the power source by investing a heavy investment by installing a DG set! The regrettable part is that the TNEB staff took away the meter (of course, their "property"); but also the guy took away the wire, pipe (metal), which are belonged to me. His rudeness is unacceptable. I require my belonging back.

என் வீட்டுக்கு மிக மிக அருகாமையில் புதிதாக தெரு விளக்கு அமைத்தார்கள். இது என் வீட்டுக்கு பெரிதும் இடஞ்சலாக இருக்கிறது. குழி தோண்டி அமைத்த முதல் நாளே மின்சாரம் வெடித்து பெரு ஒளி எழுப்பியது. தினசரி நாய்கள், பூனை வீட்டு முன் அசிங்கம் படுத்துகின்ற இதனால் குழந்தைகளுக்கு இடையூறாக இருக்கிறது. தயவு செய்து இதை(மீின் கம்பம் தள்ளி பொறுத்துங்கள்). ஏற்கனவே மின் கம்பம் இருக்கிறது, ஆனால் அது மழை காலத்தில் அந்த வழியாக செல்ல முடியாது(Because of Spark) இப்போது என் வீட்டுக்கு மிக மிக அருகாமையில் புதிதாக தெரு விளக்கு அமைகின்றனர். அதை தள்ளி பொறுத்துங்கள்.நான் AE உறுப்பினர்களிடம் புகார் எழுப்பினேன் ஆனால் அவர்கள் கண்டு கொள்ளவில்லை. தயவு செய்து கொஞ்சம் தள்ளி பொறுத்துங்கள்

அவர்கள் மின் கம்பம் தள்ளி பொறுத்துவதற்கு ரூ.8000 கேட்கின்றனர். தயவு செய்து தள்ளி பொறுத்துங்கள்


No.16A/29, P.V.Koil, 2nd Street, Pudupetai, Royapettah, Chennai - 600014.

This is Nirmal from Madura nagar thiruvotriyur, Chennai (My Contact No:[protected]). Now a days in my area we are getting so many times power cut. Whenever I am making the call to my local EB office they are telling silly reasons (Like Over load, Shutdown, Tripped like that) for power disconnect. I have friends in entire thiruvotriyur Chennai area. But this power cut problem happening Only in Madura nagar thiruvottiyur, area only. Tamil nadu...

I have paid my TNEB bill amount of Rs.4110 on 28.9.2015 before due date ( service number..[protected] through IOB net banking.Bank transaction number.809521.But the amount has not been adjusted towards my bill till today.When i personally went to the local TNEB office today to clarify, they are asking me to pay the amount Rs.4201 with fine.They are not ready to take up the matter with their head office in this connection and don't seem to be customer friendly.I got confirmation from the bank that the amount has been credited in TNEB's account on the same day itself...ie. 28.9.2015.I am a senior citizen and very much mentally upset.As i am a pensioner, this amount is very big for me.

Sir, I have around 3.00'O clock paid my EB Bill through neft. The same has been debited in my sb account but not credited to the tneb account . kindly let me know the status of the payment. savings account no [protected] name :Kalpana M amount :Rs.7872/- tneb consumer number :[protected] kindly let me know the status of the payment...

There is a power cut at ambattur since last night. There is nobody to look into this issue. The streets lights are very much working fine. And how come there is a power cut only at our houses. We are all working people and how can we stay awake the whole night. Such irresponsible govt employees.

This is Balaji from Valasaravakkam, Chennai (My Contact No:[protected]. Now a days in my area we are getting so many times power cut. Whenever I am making the call to 1912 they are telling silly reasons (Like Over load, Shutdown, Tripped like that) for power disconnect. Monthly once TNEB peoples full day disconnecting the power for maintenance. I have friends in entire Chennai area. But this power cut problem happening Only in valasaravakkam, Chennai area only. Just I like to know Valasavakkam also included in Chennai (City) area? Tamil nadu CM also declared there is no power cut in TN. Then what TNEB people doing? Because one or two time means that’s acceptable. Weekly 3 times making power cut and telling silly reason means that should be punishable (Respective TNEB AE Should Be Punishable. Then only they will know the seriousness of this Problem). I try to talk with Valasavakkam TNEB AE. But he respond very bad. Really I am struggling with my 3 years daughter in mid night more time because of this Powercut. Hope I will get solution here. & If I am getting the chance to Valasavakkam AE means I feel better. Just I am making the call means they are treating & talking very cheap. They are behaving & talking like owner of the TNEB. Thanks & regards, Balaji.G My Contact No:[protected].

In Selaiyur camp road, I am paying EB bills online once the entry is uploaded so far. But for last 2 times, the EB person is refusing to take reading and uploading online as the EB card is missed and asks to meet in person at EB office. When everything is going online, what is the need of having the EB card and putting entry in it which is of no use. Why the EB person is asking to meet at their business hours 10-5 when our working hours clashes. Also when we take time to meet they are not available in office. Please rectify these mistakes and take out all paper works. Going online will ease out all works and communications.

Experiencing low voltage in the range of 170volts during day and night expect midnight to early morning. All equipment connected are getting faulty and air conditioning gets auto cutoff. Kindly look into the issue urgently. Location Thiruvallur, putlur ganesh vista, no:54, phone [protected]

Whenever it's raining in singaperumal koil, Chennai whether it's heavy or light rain there will be power cut of two hours and maximum of five hours are there.sometimes power cut is for whole night. We could not able to sleep during night time. It's really tough for working people. Please rectify the problem asap

I am trying to pay my EB bill through online, but there is no option for rupay card. all the ports accepting only visa, master card & maestro only. how to do the payment. customer care executives giving the wrong directions. Please advise.

I reside at Kovilambakkam. The EB department is not performing their duties properly. The EB representative who is supposed to mark the reading (consumption charges) never does this on time. In other words, finds reason to skip. The meter in my house is located outside. Last time, he never came. When inquired in the office, they said the reason as "Door Locked" which I feel is invalid reason as the meter is outside. Also, when trying to raise a complaint with the AE, he refused to take the complaint and he ill treats all the consumers. I have decided to initiate a complaint to CM Cell since there is no response even for the online complaint which I initiated. thanks Vijay [protected]

Dear Sir, In my area, there is serious problem in current line at the overhead. Most of the times it gets cut and fells down. It is very close to the houses and people cannot even stand or come out of home due to this. This is really very dangerous to the family residing there. We have given many request to EB for putting the current line to the underground by no response till now. Please take necessary action to bring the current line underground and pls save the families around. Problem area : Chennai - Kolathur - Vetri nagar-Manavaln street- 600082. Contact : [protected] Thanks for understanding

Respected Sir, I am Rajinikanth([protected]). I have purchased an apartment in Annai Ananiya garden Phase III, Sri Rangam New town, Sakthipuram main road, Ernavoor, WIMCO Opp WIMCO Railway station Chennai-19 from ANNAI BUILDERS REAL estate’s pvt ltd (Corp office: Annai Builders Real estate’s Private limited, Alpha Center, 4 th floor, 150 151, North Usman Road, T.Nagar, Chennai-17.PH:[protected]. Till now, I am not able to get EB connection to my flat. AE, TNEB, Wimco(Asst Engineer, CEDC/NORTH/TNEB, Thiruvottiyur SS, Chennai 19) is refusing to provide EB connection to me and even He is not accepting my EB connection application form. I struggling for more than a year (from now). Mostly, He is threatening me to withdraw the case then only he will provide the EB connection to me. I am not sure under which constitutional guidance he is demanding me. Mostly, if he says that he has to provide EB connection from the problem transformer then He should not give EB connection to all the flats but he has given EB connection to all expect me. I am not sure what to do here. Even, I have represented this issue to Hon’ble CM through CM Cell petition [Petition # 2015/835332/XV, date 15/07/2015, Petition # 2014/788708/RZ, date 03/07/2014]. He is not responding for this as well. Reason behind this problem: The AE, TNEB, Wimco(Asst Engineer, CEDC/NORTH/TNEB, Thiruvottiyur SS, Chennai 19) has erected 440 volts transformer in front of my apartment. It blocking the entrance of my flat. As per the layout plan Entire Street has the entrance in that side only. There are lot of places nearby but the AE has chosen this place by his own will and without getting any guidance from me or the Annai builder. Even, it’s blocking an 14 feet road. Now, this road is not connected to the main road. I have represented objection to the AE directly and submitted the objection letter in hand. The AE didn’t consider my objection letter and started to proceed further. As a next level, I have represented/addressed this earlier in Hon’ble High Court(WP 35297, 2013) and Hon’ble High Court has given direction to remove/swift the transformer. The AE TNEB didn’t consider the court order and completed the transformer work. Once again, I have addressed this issue in Hon’ble High Court(WP 8635, 2014). Hon’ble High Court has sent a summon to the AE, TNEB. This case is still pending from the AE side. Root cause: Actually, this issue is because of the delay which Annai builder did. He didn’t start the construction as planned. Due to this, the AE TNEB is not able to locate a proper place for the Transformer. Even, builder didn’t object the transformer erection. I believe this is due to improper approach of the AE TNEB and He didn’t follow the Electricity constitutional guidance. Because of this, the allocation for this transformer in not added to Sri Rangam New township plan/layout and it made living treat over there. AE TNEB doesn’t have guts to ask the builder for the shifting charges. Instead he is threatening me to withdraw the case, which is injustice.