Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

This is to bring to your attention that the Electricity Board office in my area Purasaiwalkam (Kelly's office, Chennai Tamil Nadu) do not attend phone calls even in emergency.

This has always been a problem since a very long time.

Hope proper action is taken towards the officials working there and the needful be done at the earliest.

Kindly provide me with the Area Engineer contact number as I am not getting it otherwise.

Please do contact me on this email : [protected]@gmail.com if need further information.

Thanks in advance.

Yours Sincerely
Helan

There is no current from past 2 hours
No response from eb, no pick up call..
Worst office in otteri

Respected sir/ madam
I am yuvaraj from seiyappagounden pudhur, manalmedu, karur, sir here many electric lines loose and most off the stay lines are damaged but no one can take step sir, one time complain to the EB Office sukkaliyur, and they fix only the stay but not tight the line. And here many line are very closely to the vehicles and here many off people's are belive the agriculture but the current line are not in good conditions sir, I complaint to the government WhatsApp number too sir they say ok we can take step sir but still now no one take here steps sir. Here I have attach some pictures sir please take action
Thanking you sir/madam

Dear sir,

Its been above 2 months since doesn’t response from tneb team for temporary current service for land. And i raised a complaint in tneb nugarvor number too but still no response. Kindly help me to sort out this issue.

I am from thousand lights greams road. I have complained more than 4 times to the sub station of thousand lights and even after a month the problem have not been resolved. Its worse, kindly solve the problem as soon as possible.
Thank you.

Dear Sir,
I am Prabhakaran from echoor village (thirukalukundram taluk)
Here in our village we are facing such issue in electricity that is on the 05/09/2021 it was heavy raining with thunder and by this our village transformer got affect so that around the village it was full power failure.

so that we have contacted our village eb office forman next day in the morning over the phone regarding no power and he replied like this transformer has been affected by thunder so the transformer has to be replaced and today it's impossible because we have no vehicle to bring new transformer to replace the affected one.

and the same day in the evening i have raised the complaint in Tneb customer care regarding it cmplNo: 174796 and they said we will inform to concerned branch J.E officer and after some time again electricity has come and we got happy but its useless because it has come with 1 phase low voltage so that we could not running the machine as well as most of house has low voltage so that water motor also running very slowly so that we have contacted our village eb office and they said we have not replaced the transformer and instead of that we have dummy that affected transformer and connected all the connections in another one transformer so due to over load it not possible to get proper power supply and 1 phase will be on low voltage and without solving the issue the customer care had been closed my compliant.
further we asked then when will it resolved for that they replied like this that we don't know because we don't have vehicle to carry the transformer as well as the transformer not providing by head office so we don't know they said like this.

so that since from 06/09/2021 we could not do work simply meeting loss by paying salary to the workers.

after that on the 11/09/2021 i have contacted the customer care registered a new complaint again cmplNo:183618 but there was no action taken place and i was waiting till monday but no action so that again contacted customer care with the same cmplNo:183618 and they said we will inform to concerned officers but there is no such things happened because still not transformer replaced or solved the low voltage.
today i have contacted the eb office foreman and he said we had sent the same thunder affected transformer to service and don't know when will it be serviced and send back to us and unless its comes then only we can solve the issue by fixing it and it may take 15 to 30 days to do reinstallation.

now i would like to asks something that's since no electricity then how can we conduct the company earn money and pay Eb bill and my eb bill due date it 16/09/2021 almost 8 days ran over without doing work and met lose even eb office saying it may take 15 to 30 days install the transformer.
in the meanwhile i want to pay salary to the workers as well as want to pay eb bill at the proper date.
already its very slow business and lack of orders so finding very difficult to manage the business since its being like this tneb department is not supporting this kind of power failure.

Now I am hoping on you sir you will take prompt action on it and solve this problem that's going on around our village.

My consumer No:
[protected]
Eb office:manampathy
section :516

Thanking you/Yours faithfully
Prabhakaran
Echoor village
Thirkalukundram taluk.

Always power cut in thiruverkadu, difficult to work from home. Getting loss of pay.
Without any intimation power has been shutdown from 10 am. on 13/09/2021.
Kindly resolve the power cut problems.

Dear Sir / Madam

In my agriculture land front of road side since 5 years back electrical pole was installed for Domestic purpose, recently again near by that pole 10 feet distance further one pole installation completion over without getting non - objection clearance/ Knowledge from me Sir / Madam .

May kindly requesting to respectable / responsible TNEB officials, Either in that two pole as earliest consider to remove or shift minimum 50 feet distance in between two poles because for me it's supports to shift / transportation purpose of agricultural cultivated grains etc ., , , , ,

Note - Removal or shifting of pole minimum cost will barrier by me .

Yours sincerely

V.K Balamurugan

[protected]/ [protected]

The following complaint was posted on[protected]. We regret to inform you that no one has responded to this complaint till date. Please let us know if there is any other Avenue for getting our grievance resolved. Please respond at the earliest.

"Nearest lamp post with street light is about 150 feet from our house on both sides in our road. The front side of the house and road is very dark and lonely in the night. We are senior citizen of age 75 and 80 years. We have already submitted written complaint 6 to 7 years back. We constantly followed up with local EB office, but no response.
We humbly request your support in getting the street light Installed near our house.
House in name of Mrs L Vijaya Lakshmi. Consumer number 128.007-1287"

Hi Sir/Madam,

Good Day! Hope this email finds you well.

We have noticed that our latest EB bill crossed ( 2021 for the month of Jun-Aug 2020 to be paid is 10, 360 ) compared to last year ( 2020 for the month of Jun-Aug 2020 amount paid is 2, 836 ). We request your technician / engineer team to process the revised bill and measure the unit consumed once again and report. The difference we see in our current bill is 7, 524 (comparing previous year), which is way more extra than we expected to pay.

Min Inaippu Enn:[protected]

Request your immediate action on this complaint and provide the revised bill to pay back before on or before the due date.

Thank you in advance for your help!

Regards
Malarvizhi R

Address: No: 355, Door no: 11, Sriram Flats, Sayani, Ayanavaram, CHennai - 23
Phone Number: [protected]

Sir,
The power supply is erratic and most of the time the bulbs are not not functioning/shining properly. Kindy check and do the necessary rectification.
Thanking you,
K.M PANDIAN.
([protected])

Hello Sir/Madam,

I am unable to login to TNEB account for the registered user id : [protected].
On trying to reset my credentials, I was acknowledged with the message - Invalid Consumer Number.

I also tried looking up the QuickPay option, to check if the latest bill has been generated. But on providing the Consumer Number : [protected], I could see some other individual's bill details whose consumer number is different.

I would like to state that I had paid for the July 2021 Bill using the same Consumer ID. Given the above scenario, I am unable to see the EB units consumed and further will be unable to secure the payment.

Kindly help with this regards.

Hello sir/madam,

My name is K Durai, and I am living in 6/11A, PA PUTHUR, SITHAMALLI (PO), K M Koil (TK), Cuddalore (DT), 608301. I am observing Low voltage issue on my complete village. I raised a complaint orally with our AE under Agaraputhur SS. They were taken some action. But still we are facing same issue in this area. Due to this issue our House Holding item are getting faulty. Please support to close this issue as soon as possible.

Regards,
K Durai

This is a resident of plot 59/60, Sri sai homes apartments.
In 2nd Street dhenugambal nagar madambakkam chennai-600126.
As a resident of the appartment we are watching a house since a long period of time (5 years). One day a election to my appartment to house G4 in appartment and changed a wiring backside of the Government EB meter. And after that they are running Ac all the time hole day but their current bill is 200 rupees and some time 35 rupees this is really worse that any one can ever imagine. So I request you to check their EB meter. This a request I already submitted this complaint many times atleast solve now.

Tamilnadu kulasekharam night powercut. Can't able to sleep full mosquitoes. Child cry continuous.. no rain. Then why cut current

Every day Current cut in this time and tneb workers are not working here

My electricity account number is [protected] . . My current bill is INR 4486, 00 . my previous bills are never been above INR 600 . Seems my current invoice having some miss calculations. Hence pls reconsider my request and do the needful.
My contact number is [protected]

Regards
Hujin zacharia
Tenant . C/o Lawrence

Sir,
So many time inform but still not corrected
Weekly twice current cut pls support clear the issue

Please resume power supply as payment of due is made two days back.
Service no.:[protected]
Transaction no: 84391543
Amount paid: Rs.220

Dear Sir, I have been getting voltage fluctuation, which collapsed my electrical and electronic components, like my two fans, TV, and audio system. On complaining about the same to the concerned people i got no response, and it is still getting worse, especially after 6 pm, we are not able to switch on any fans and tubelights are not burning. We are getting only 110 to 180 voltage instead of getting 220 at least. So please take some necessary actions against it. Thank you.
Power station - Nambiyur
Sub Power station - malayapalayam
Erode dt - 638460