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Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

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Updated: Jul 25, 2026
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Tamil Nadu Electricity Board [TNEB] reviews & complaints page 57

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D
Dhivya1899
Jan 1, 2022
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Cable connection problem for past two days.
Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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    M
    Muralikumar29
    from Chennai, Tamil Nadu
    Dec 30, 2021
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    Hi,

    I'm Murali from purasaiwakkam. Around 7 pm power shut down and I'm tried to contact 1912 but no response.. That number is always busy.

    How the customer care number always busy?
    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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      K
      Kalaivani Mudaliar
      from Chennai, Tamil Nadu
      Dec 30, 2021
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      Sir,
      We are from Venkatapuram, Ambattur and we are regularly paying the electricity consumption charges promptly on or before the due date. Even then also, they levied CC arrear charges and if we asked the respective officials, they also not aware and told that its systems generated, so we need to pay. If we need to pay, we actually want to know the reason/which period they levied CC arrears as we never kept pending/never missed to pay the consumption charges.

      So, we request to provide the respective officers contact numbers for further action/steps.
      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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        C
        Clifton
        Dec 30, 2021
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        Address: Kaladipet

        Kaladipet eb office, has a number to call and check if power cut happens. 25990619. Today as usual because of 15mins rain, power cut happened. But when called to ask, as it was already more than 3hrs, the person who picked up the call was so rude and disconnected while I was talking itself. His name is manimaran. Kindly train your people properly on how to be customer centric.
        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
        Respected sir

        5-1-2022 அன்று இரவு 10-45 மணியளவில் கன்னியா குமரி மாவட்டத்தில் நாகர்கோவில் மாநகராட்சிக்�... உட்பட்ட சரக்கல்விளை ஊரில் பவர் கட் ஆனது..., , சுமார் 11 மணியளவில் நாகர்கோவில் மின் வாரியத்திற்கு புகார் தெரிவித்தும் எந்த ஒரு நடவடிக்கையும் எடுக்காமல் மெத்தனமாக பதில் அளித்தனர்... பின்பு area line man க்கு அழைத்தால் No proper response ...பின்பு இரு நபர்களும் எந்த ஒரு தொலைபேசி அழைப்புக்கும�... பதில் அளிக்கவில்லை... எனவே இது போன்ற பொறுப்பு இல்லாத ஊழியர்கள் மீது நடவடிக்கை எடுக்கும் படி தாழ்மையுடன் கேட்டுக் கொள்கிறேன்
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          V
          vino gnanam
          from Chennai, Tamil Nadu
          Dec 29, 2021
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          Address: 7,SECOND STREETkarpagam avenue chennai 28.

          Voltage supplied is less than 230 volts in all phases.most household appliances not working.
          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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            N
            navi krish
            Dec 28, 2021
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            Address: 212 sitha nagar puthu nagar palani 624601

            I am stayed apartment house my home only failed to be power
            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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              S
              Saba Rethinam
              Dec 28, 2021
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              Address: 1/2main road thirunadiyathangudi 610 202
              Website: Gmail

              ஐய்யா வணக்கம் எனது பெயர் பா.சபாரெத்தினம் புதிய மின் இணைப்புக்கு பணம் செலுத்தி 6 மாதங்கள் ஆகியும் இன்னும் இணைப்பு வழங்க வில்லை பல முரை அலுவலகத்துக்கு அலைந்தும் பயன் இல்லை தங்கள் தலையிட்டு உரிய நடவடிக்கை எடுக்க வேண்டும்
              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
              Dec 28, 2021
              Updated by Saba Rethinam
              3 இணைப்பு
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                S
                Shahnawaaz Sheriff
                Dec 28, 2021
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                Address: Site no-23,1st floor,Thirumarai nagar extn,podanur -641024.

                Dear sir,
                This is regarding the above mentioned service no: we are the tenent for this house for past two years, from the right beginning wen we came here our bill cost around Rs.1000 below but now after this lockdown we are getting Rs.2000 to 3500 approx.but the products are all same which we using before.So I had put the complaints regds many offen times they came and check tell all the lines are fine but for what reasons it's coming very high amount we are small family we don't use much usage in the morning hours we don't AC, Geaser, woven nothing has use high watts...Pls it's a humble request to kindly check the lines properly bze we are middle class people we can't take effort such a amount...I hope I'll get a good solution for this ASAP ..
                Note:- Kindly check my previous bills for the years and see the differences.
                Thanking You,
                With regds
                M.Sheriff
                [protected]..
                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                  R
                  rasugmohan
                  from Erode, Tamil Nadu
                  Dec 27, 2021
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                  Address: Plot no ; 6, DR Garden, Keel Thindal, Thindal, Erode Dist.

                  Respected Sir/Madam,
                  I would like to file a complaint about the spelling mistake in my name registered in the bills of Electricity Board. Its been typed as 'MOHANRAJU.G in account number is [protected] & " MOGANRAJU.G" in account number is [protected]. I need my name to be typed as " G. MOHANRAJ.". In my both account number is [protected] & [protected] in the same plot no 6, DR Garden, Keel Thindal, Thindal, Erode Dist. Kindly please change the name in the register. Thank you... Your"s Sincerely, G. MOHANRAJ.

                  Enclosed : House property Tax receipt for your reference.
                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                  My name is Soundararajan in aadhaar.But in the EB register Soundrarajan 'a' is missing.so, the tariff change application is rejected.So, kindly Help Us
                  I was sent to changing spelling mistake to EB office Peelamedu rural .They said the correction of request letter is when it is done they don't know help us sir
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                    G
                    GANESHbcom
                    from Tirupur, Tamil Nadu
                    Dec 27, 2021
                    Resolved
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                    Resolved

                    Address: TIRUPUR
                    Website: www.tnebnet.org

                    We are paying EB payment through net banking and use of our PNB (CORP) BANK or AXIS BANK(CORP) but recent days that bank not showing in TNEB payment portal.i have communicate the all customer care but no response.

                    So, Kindly check and add related bank in payment portal.
                    Feb 11, 2022
                    Complaint marked as Resolved 
                    Past two days our bank shown in your online bank list.But till now you not replayed our compliant. Anyway our issue solved.
                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
                    Jan 12, 2022
                    Updated by GANESHbcom
                    NO UPDATE STILL NOW.
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                      M
                      Muthukumar GuruRakothman
                      Dec 27, 2021
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                      Address: No.211, 5th Block, J.J. Nagar, Mogappair West, Chennai

                      The sc number [protected] is not belongs to my mobile number [protected]. Am getting unwanted sms for the above sc number like pending dues / bills raised / payment confirmation.
                      Kindly remove the sc number [protected] from the mobile no.[protected]
                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                        G
                        Gaithiri
                        Dec 25, 2021
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                        Address: Thirupalai, Madurai, Tamil Nadu, India.
                        Website: www.tnebnet.org

                        Hi,

                        We applied for two new connections in TNEB, paid the amount. But tneb rejected the connection but we didn't get the refund amount yet even after a year. No proper response even if we go to the TNEB branch in person.

                        TNEB Branch : Thirupalai, Madurai, Tamil Nadu, India.

                        Application number : TNUWWB[protected]
                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                          H
                          Hum23
                          Dec 25, 2021
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                          Address: Dalapathisamuthiram 627101

                          In Dalapathisamuthiram the current is not supplied properly only on Christmas today(25/12/21) . This is a severe condition and due to this we can't celebrate the festival.
                          Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                            Y
                            Yuvaraj Sundarraj
                            Dec 24, 2021
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                            Address: Kolathur South mada Street

                            Hello sir/madam,
                            This month December 2021 was not taken reading of the meter.
                            Please do needfully
                            Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                              S
                              Sathya Yuvarani
                              Dec 24, 2021
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                              Address: cross street, in ARUMUGASWAMY KOIL STREET (Opposite to Dhanalakshmi marriage hall)

                              We are living in Arumugaswamy koil street, tiruttani, Thiruvallur District, 631209, (Opposite to Dhanalakshmir Marriage hall) in our street lamp post is heavily damaged any time it will falldown, We Request TNEP to change to lamp as soon as possible.
                              Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                K
                                kcmukund
                                from Rewari, Haryana
                                Dec 24, 2021
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                                Address: PLOT NO 37, 5TH MAIN ROAD, NEW KUMARAN NAGAR EXTENSION, SHOLINGANALLUR-, CHENNAI-600119.

                                I am a regular customer of tneb. My house is located at
                                plot no 37, 5th main road, new kumaran nagar extension, sholinganallur, chennai-600119.
                                My mobile no is: [protected].

                                Recently a few months back my connection was cut because of laying o[censored]nder ground cable. I came to know through my neighbours that my electric connection is cut. As i am residing in haryana ( gurgaon), i could not contact tneb immediately because of covid out break.
                                As i will be visiting chennai on[protected], i will be with out electricity. I myself and my wife are senior citizens and having health issues. .Kindly restore our electricity connection on[protected], as i would be available in my house.In the evening around 5 pm.
                                My address is as given above.
                                Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                  Lakshmi Chidambaram
                                  from Chennai, Tamil Nadu
                                  Dec 23, 2021
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                                  My consumer number:[protected].
                                  For November 2020 my bill amount was 1100rs. Since I was traveling I thought of paying advance 1100. So paid 2200rs on 26th November 2020. Since it showed message transaction failed, I paid 2200rs two times on 28th November 2020. All three times got message transaction failed. But later when I checked with my bank, three times the same amount was taken. So I have paid 5500rs excess for a bill amount of 1100rs. Since I traveled and came back October 2021, I wasn't able to follow this immediately. Can you please check and do the needful.
                                  Truly
                                  Sankaran.
                                  Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                    vasiraj rajendran
                                    from Chennai, Tamil Nadu
                                    Dec 22, 2021
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                                    Address: MAMBAKKAM CHENNAI

                                    Sir, my house EB meter is not working for more than 3 months, and i was provided same amount in my last 2 bills. Please do immediate action to change the EB meter at my home. Location : DABC EUPHORBIA PHASE-2 PONMAR, POLACHERY MAMBAKKAM CHENNAI
                                    Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                      connectseena
                                      from Chennai, Tamil Nadu
                                      Dec 22, 2021
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                                      Address: 71/2, 60, Padavattamman Koil street, Kosapet, Chennai 600012

                                      We have 3 phase at home and one of the phase is frequntly going down and the EB technician is taking more time to resolve it. Also recently power fluctuation is happening on all 3 phases frequently. Can we fix this permanently?

                                      Thanks
                                      Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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                                        Gajeswari
                                        from Chennai, Tamil Nadu
                                        Dec 21, 2021
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                                        Address: Chennai

                                        I have made a TNEB Payment on[protected] of Rs.77018.89 including credit card charges of Rs.986.89. Payment has been debited from my credit card account. But EB Website not updated and shown the payable. So avoid to disconnection again i have made payment on[protected] through netbanking. So payment has been done double time. I raised a complaint for refund issue request in tneb website. no proper response in EB department.
                                        Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
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