Tamil Nadu Electricity Board [TNEB] — tneb service line rolled on post at less than 4 ft height from ground

Address:Kanchipuram, Tamil Nadu, 600122

I am sivamurugan from 6th cross street, samayapuram, kundrathur. There is a eb post in front of my house which has service line of 4 houses, out of which 2 houses have got excess service wire and its been rolled on the post. One has has 4 mtr excess wire and the other is 5mtr both are rolled at height of less than 5 ft from ground which is very dangerous since we had kids at home. I went to kundrathur eb with written complaint and the ad is not ready to accept my complaint instead he gave a contact of worker namely muthu who is working in same branch. I spoke to muthu, he came and visited the post in front of my house and asked for rupess 1500 to cut the excess cable of my neighbours. I really don't know for what should i have to pay this money. I tried reaching complaint section of tneb and those guys didn't even answer my query instead they asked me to send a postal complaint so that ad will take action on it.
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Tamil Nadu Electricity Board [TNEB] customer support has been notified about the posted complaint.
Feb 05, 2020
Updated by siva.spl08
Not actioned yet.. Its successful 3 years and i am still struggling to get it done.
Complaint comments 

Comments

My bill for this month is 11000rs!!!
my earlier bill was 3000 .. then 5000rs
I haven't done anything which should show this increase
may be a faulty meter
please check my meter
the electricity board is nearby
thank ypu
Dr Sarah ninan
As on today since from 5 pm, single phase low voltage, at perumal St, Krishna moorthy nagar, ch 118, complaint to kaviarsa kanadhasan nagar control eb.till now no action.
Sir,
Iam waiting for the new Electric power connection form[protected] till now there is no improvement and there is no proper response and my registration no was(551-06-/17-686) and bill no (CHG551AR3594), Pls this needful help for me

I am not able to see the payment options for my consumer numbers..
[protected]
[protected]

So I am not able to make the payment.

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