Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

In Coimbatore, bus number 21D. Today Around 8.50 pm last trip, the bus actually routed up to ellai thottam. But bus driver haven't drove up to ellai thottam. He turned the bus at Gandhimaa Nagar four corner without picking the passenger and directed towards FCI godown road. Then the bus entered to a unrouted way and left to kurumbapalayam.

Take necessary action.

Iam submitting a complaint regarding Trichy to Ponnamarathi bus( via Viralimalai, Palakurichy) which starts from Trichy at 6.40PM. The actual route of this bus is through Ayan Poruvai a village situated near Palakurichy. But TNSTC staff are bypassing the route. Whenever we ask the reason, they say because of Covid 19 we are bypassing. We girls are regularly coming in this bus and arranging a separate vehicle from Palakurichy to Ayan Poruvai. If any unexpected thing happens for us, who is responsible. This poses a serious threat towards our safety.My doubt is who is deciding the route whether staff or the authority.Kindly address this issue as soon as possible.

Rude behavior of conductor
Bus no. - 8892 TN 10/01
Pallikaranai bus 4:40pm
Please its a humble request take a action regarding this.

With great difficulty I would like to state that while travelling from vailannkani to Chennai I boarded the bus TN 01 AN 2947, NGP C917 ..my son asked to go for a one bathroom as it was urgent for him but he refuse to stop the bus... Driver was also supporting him accordingly.. This is ridiculous.. I requested him to stop the vehicle for 2 min but he refused to do so and keep on arguing... Kindly take a action on conductor Gopi... I will raise this despute to higher level tomorrow morning.

Tirunelveli to Tiruchendur route, , date 17feb, time 2.30 in srivaikundam bus stand ..when the handicap try to get into the bus the driver move the bus, , the conductor tried 2, 3 times to stop the bus by whistling and by voice, , eventually the driver not respond to the conductor ..He moves fast without the handicap passenger.

I boarded in bus no TN21N1949 IN VADALUR. I asked ticket for chengalpet. But conductor gave ticket for PERUNGALTHUR. which Is 30km away from chengalpet. I know that there is 3 more stages after chengalpet.
Ticket no. 957474

TN21N1307 conductor very rudely stop un man area droping

Sir/ madem
I am traveling from bhavanisagar to sathyamangalam bus time 6.25 am but bus moving time 6.50 am my job is affected so please current time

Sir I got the bus Koyambedu to thiruvannamalai.i had camera bag it's not Wight over 3kg.when conductor asking me to take luggage for that I open it shows to him.but i didn't agree to take a luggage for that.then they are try to throw off me from the bus.so plz give us for a chart from what weight exactly we have to take laggage and electronic items respectively. Otherwise it will create confusions between passanger and workers.

TN25 N0523

Dear Sir/Madam
This is in regards to quality and timings of busses from Tiruvannamalai to Chennai and vice versa.
I have been frequent traveler from Chennai to Tiruvannamalai on early mornings and Tiruvannamalai to Chennai on every two Weeks Friday evenings.
I have been boarding only uds from TVM to Chennai, while the busses are frequent the quality o[censored]D busses are really pathetic. none of the seat adjusters are working and we have to wait for almost 45mins before the bus takes off
And the situation is even worse when I'm trying to board Chennai to Tiruvannamalai early mornings. Many a times I have to wait for nearly 30 minutes to 45 minutes to board a bus. Today I was waiting from 3.45 Am to 4.30 am after which I got a bus and this happens very frequently.
Request your kind intervention and action as this is a common problem for many passengers.
Thank you

Conductor Misbehaving with passengers also using bad words on the passengers

I have traveled Tambaram (Sanatorium) To Therasapuram for (31rs) another time for (33rs)... But now I'm traveling from Therasapuram to Tambaram... Conductor has give me a ticket for Rs.39 I don't know how the ticket rates are calculated... I want to know the actual maximum rate of this travel in Deluxe bus from Tambaram (sanatorium) To Therasapuram

Sir / Madam my name Raju T prof, Krishna college of paramedical allied health sc. Samayapuram Trichy. i met unlikable incident during daily commute from your bus
By your conductor and driver Bus no 3740 in ticket (tn45n2963) to SETTIKULAM, THIRUPPATUR . i have approached that bus for my daily commute No 1 Tollgate to Irungalur Kaikatti. yesterday ( 12 feb 2021) i travel the same bus i have droped. but Today (13 feb 2021) I have refused to drop, even the humble request to both driver and conductor, the conductor threatening me and using some unlikable words among the student and public I have try to capture them misbehavior he is forced to took my phone and threatening me to hand over the phone to his relative polish office and file the fake compliant, as a teacher i have last my dignity by your staffs, if it is ok if there is huge crowd I am sure only 15 passenger are there NOT ONLY TOD “It’s true” it possible to verify the conductor collection invoices. For your kind attention this is the main reason received less passenger. I request you to take the Sevier action against of them. Have attached the bus ticket copy, to your reference.
Thanking you

Driver wrongly overtaken in ooty road, damaged over car on 12 th feb at 2:30pm and then we questioned the driver for his mistake but he started screaming with volgur words and left the place.

We went to the showroom to get that damage fixed but they quoted 16k for fixing and insurance can be claimed is 6k and 10k need to be paid from our pocket.

Bus no : TN 43 N 0783

I am with very pain urge you to take a seveare action on driver and train him how to behave with out state people.

Dear sir/Madam
I am traveling from salem to chennai.i got this bus at night to reach chennai at morning but the driver put too much volume of music so I couldn't sleep and it makes headache.
How can a common people sleep while they put this much of volume at night 2 o clock.
Please do something for this.

I lost my wallet in bus boarded from Thiruvannamalai today (10 Feb 2021) morning to Chennai CMBT.
Name: Sukumaran K

I have lost my baggage during my travel from redhills to sricity on Chennai - tada TNSTC bus .
I got down at tada by 10.10 am today and found that I missed my luggage unfortunately .
So I kindly request you to get my luggage and keep it safe .I will come and collect

Respected Sir/Madam,
I had booked bus ticket to Tirunelveli from Namakkal on 03.02.2021. The money Rs.920 has been debited but my ticket status was failed. So please do the needful at the earliest. I have mentioned the details of my reservation below
Booking Date : 03.02.2021
Mobile Number [protected]
email ID : [protected]@gmail.com
OB no. OB15119589, OB15119700

Dear sir/madam,
In an emergency the bus driver was drank and blocked the main road (right turn L.endathur road) and he didn’t stop the bus in the proper place(bus stand in UTHIRAMERUR) so many peoples caring the Luggage with hold theirs kids and running to back side of bus from the bus stand very difficult to people. Please think about Handicapped people and he’s very rude behaviour. We asked to the question why your blocking the road and why not stopped the bus in proper bus stand ... but he reacted very rude and turn off the Engine in the same place and get come to fight... I have enclosed records please take necessary action against him.
All the details mentioned below
Place:Uthiramerur
Vehicle Reg.No: TN23 N 2144
Date of Shift: 07/02/2021 night 8:50pm

Regarding Buses are not stopping at pudukudi Bus stop in Tirunelveli Papanasam line. I was travelling from tirunelveli to pudhusu.. there were only route number 131 which stopes at all moffusil stops in that route after jan 14 approximately all the 131 changed as 131SFS and not stopping at Kuniyur, Karaikurichi, Pudhukudi and vellanguli and not going inside veeravanallur town. This is happening in the nights.. lot of people are suffering due to this... From tirunelveli to papanasam route buses stops at all stops till cheran lmahadevi and skips above 4 stops and then stops everywhere from kallidaikurichi... By stopping in this 4 stops there won't be much delay and for non stop travel there is 131 PP service is there. I hope this would taken to the right person be resolved ASAP. Thanks in advance