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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
Complaints 4219
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324
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 108

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B
Balaji Vethamoorthi
from Rishivandiyam, Tamil Nadu
Feb 7, 2021
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I am travelling from vellore to hosur at 12am. But after reaching krishnagiri conductor told me to go and change another bus because that bus having 2 passengers only including me. Then I will go and sit on another bus which is fingered by conductor, but that bus conductor and driver asking lot of questions to like why you are changed to this bus, who authorised etc, . Then that driver told step-down us. Now I am going through another bus by paying extra rupees.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    R
    Ramkishore001
    from Noida, Uttar Pradesh
    Feb 6, 2021
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    52+2 seats alloted in a bus but the ticket collector taking more passengers without any knowledge and there is no mask and precautions in the bus.Ticketcollector doing his own business in the bus
    The bus is instructed as karaikkal to Tanjore of non stop rider but they were taking more over passengers in the bus
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      K
      koram
      from Noida, Uttar Pradesh
      Feb 5, 2021
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      Sir,

      Whenever I want to go to Uthangarai, I take a bus from silk board - Bangalore. and for that the ticket spare is Rs 150, the same spare as if I get on from the majestic bus stand.

      But when I ask the conductor if there is any change in the bus spare if I get on the bus and travel from electronic city. The conductor says still no reduction.

      Now, my question is, is it true what the tnstc conductor says? If it's true don't you think it's unfair to collect same bus charge for different locations at around more than 20 km distance .
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        V
        Venkat Vtv
        from Rishivandiyam, Tamil Nadu
        Feb 5, 2021
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        Address: 2, puthu veetu santhu, Salem main road, Kallakurichi

        Asked to stop the bus in stopping area they use irrespective words against me take the immediate action that is last warning. Complaint the kallakurichi bus stand head division but not reply with me. Teach him to how do respect to public then service to public are good person.
        +1 photos
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          Sangavipradeepa
          from Saint Thomas Mount, Tamil Nadu
          Feb 5, 2021
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          Address: Mrc Nagar

          Asked to stop the bus in particular location they use irrespective words against me.Bus 102x I don’t know the bus number bus but 975349 this is series present in the ticket
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            M
            Mrinal samanta
            from Karvarakundu, Kerala
            Feb 5, 2021
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            Address: Vill+po -palashpai. PS. -daspur. Dist -paschim medinipur. Pin 721146,wes tbengal

            I'm traveling from Bangalore to Chennai on 31jan 2021, when I reached in Chennai that time my bag stolen from bus.. In my bag black bag passport and document are there.. Please helm me find my bag
            Feb 5, 2021
            Complaint marked as Resolved 
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            Any one get the black clour bag pleas inform me
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              N
              Nithina
              from Bengaluru, Karnataka
              Feb 4, 2021
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              Address: Thiruvanamala to chennai

              The bus conductor had misbehaved to my friend.. bus no TN25N0613... First about the seat.. second beco of that issuse the conductor start delaying the bus.. and told to need to reach ur destination within 2 hours but I wl make it 4hours.. same as he said he done it.. travelling from thiruvanamala to chennai
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              Everybody is traveling for emergency.. he was traveling for hospital night duty... What the conductor done was very bad... His behaviour also very poor... I need some action should be taken...
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                R
                revathy renuka
                from Mumbai, Maharashtra
                Feb 4, 2021
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                Address: Coimbatore

                I have been waiting for irugur bus from 12.30pm. Direct bus for irugur (no.88) arrived around 1.30pm at radhakrishna mills bus stop. Even though bus had less passengers, bus didn't stop at the bus stop and driver ride fastly. More than 4 passengers were waiting for the same bus for mor than an hour. Very rude. Pls take appropriate action or ask him to stop the bus hereafter in al the stops. Passengers cannot hire auto or cab all the time . It's their duty to stop in all bus stop . This incident happened on Feb 4, 2021 @ 1.28pm (radhakrishna mills busstop).
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  C
                  chrysolite Joy
                  from Bengaluru, Karnataka
                  Feb 4, 2021
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                  Address: No 606 Glory Fields Apartment Choodasandra Road Off Central Jail Road

                  Travelled today 4.2.2021 from hosur to Bangalore . Boarded bus at 6.40 at hosur and forgot to take my suitcase.
                  I was not able to follow the bus kindly see if any suitcase is found. It's a blue colour suitcase with my clothes inside.

                  Thanks

                  Mr Narayanan
                  [protected]
                  +1 photos
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    A
                    Athavanmohan
                    Feb 2, 2021
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                    Address: Karugapillaikara Street madurai 625001

                    I traveled from madurai to paramakudi on 2.2.2021 12:30:54 in TN 63 N 1962 driver played the music in high volume so i told the conductor to low the volume but there is no response...what will happen if something happen to my ear...will you're government answer for that and teach some common sense for your workers. i want the immediate reply from your Side.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      R
                      Rajesh 1995@
                      Feb 1, 2021
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                      Address: No.34, Amman kovil street, pallipalalayam village
                      Website: www.tatc.in

                      Pondicherry to Chennai bus service
                      Bus no.Tn 21 n1485
                      Pondicherry pick up time 21.25.32
                      Ticket no.619407
                      Samsung Android phone missing koyambedu bus stop... Missing time drop time1.25 am date 01/02/2021

                      Cell no. [protected]
                      Missing no. [protected]
                      [protected]
                      +2 photos
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        B
                        Bharath kanna t r j
                        Jan 31, 2021
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                        The bus driver of TBSTC bus (TN 32 N 4597 ) plying betwee koyambedu to Salam on 31 Jan 2021 has behaved in harsh inhumane way with a senior citizen passenger and has used unpafliamentary word against him, for no mistake of the passenger. The senior citizen passenger was accompanied by 5 more passengers including two children and two women.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          V
                          viswa30042
                          from Chennai, Tamil Nadu
                          Jan 31, 2021
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                          L boarding at Guindy railway station on 31/01/2021 (6.35 A.M)Bus No:TNJ1695(TN-01-AN-3376)bus conductor colleced 29 rupees for perungalathoor.Same bus service collectedmany times 27 rupees.why this kind variation.so kindly do the needful as early as possible
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            R
                            RiyasMoss
                            Jan 29, 2021
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                            As the timings of bus bookings towards SETC to nagapattinam bus timing as 22.15 bus they had arguing to come before 1 hr of boarding with rude behaviour..
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              G
                              Ga Ka
                              Jan 29, 2021
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                              Address: Kovilpatti

                              Spekar high sound very irritating We inform to Manytime don't here about customer service
                              Kovilpatti to aruppukottai bus time 8.00am 29.01.2021
                              Not cooperating driver and all so tickets Kepler
                              +1 photos
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                K
                                Kamalesh, sso
                                Jan 27, 2021
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                                Sir,
                                I am a central government gazetted
                                officer, come from ooty to Coimbatore, I went to do urine at the Coimbatore city bus stand there money collector is already taken drink and he is unconscious that time, he misbehaved with me and after that I go to bus stand in charge there also two people misbehaved with me and told go to police station and pushed me out of room. My train Coimbatore to salem that's why I was not go police station

                                Please sir,
                                Do something, there is no good setuation for tourists
                                +1 photos
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  T
                                  Tamilvan84
                                  from Bengaluru, Karnataka
                                  Jan 27, 2021
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                                  Regarding online booking through https://www.tnstc.in/TNSTCOnline/advanceBooking.do

                                  Hello Team,

                                  Nowadays it looks online booking of tickets in TNSTC is not working. As when we are searching for our services (which we do usually) it is showing that the services are not available for this place / date. Even for any date and even for major cities (TBM) as well :(

                                  As am a customer of TNSTC and able to book tickets through online several times without problem earlier.

                                  But now the...
                                  +1 photos
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                                  H
                                  Harsa Lingesh
                                  Jan 26, 2021
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                                  Address: Tirupatture

                                  I am KS harsalingesh from Tirupatture, tamilnadu Krishnagiri bus taking more passengers in bus on COVID sutiuvation . So we need proper answers from Tamil Nadu bus service. Hope i think u may take action from them bus no TN 29 R 2913
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    S
                                    [email protected]
                                    from Coimbatore, Tamil Nadu
                                    Jan 24, 2021
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                                    Sir,
                                    I have booked a ticket to Rajapalayam from cuddalore. Money was debited from my account but the ticket was not booked. I'm not opened any tnstc account so I directly applied for the ticket as a guest.
                                    USERID: GUEST
                                    OB NUMBER : OB15084324
                                    Booking date 24/01/2021
                                    Transaction id:[protected]
                                    Mobile no [protected]
                                    Email [protected]@gmail.com
                                    +1 photos
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                                      T
                                      Tarun kumar M N
                                      Jan 24, 2021
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                                      Sir /Madam,

                                      TRANSFER TO[protected]UPI/DR/[protected]/STATETR/HDFC/statetrans/TNSTC

                                      The above UPI transaction of 1735 rs was carried out to book three adult passengers in Chennai to Madurai bus

                                      While amount was deducted from my bank account the ticket couldn't be booked

                                      The transaction was carried on 24/01/2021 6:30am

                                      When will I get my refund money of 1735 rs ?

                                      Pls respond quickly
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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