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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 108

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R
revathy renuka
from Mumbai, Maharashtra
Feb 4, 2021
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Address: Coimbatore

I have been waiting for irugur bus from 12.30pm. Direct bus for irugur (no.88) arrived around 1.30pm at radhakrishna mills bus stop. Even though bus had less passengers, bus didn't stop at the bus stop and driver ride fastly. More than 4 passengers were waiting for the same bus for mor than an hour. Very rude. Pls take appropriate action or ask him to stop the bus hereafter in al the stops. Passengers cannot hire auto or cab all the time . It's their duty to stop in all bus stop . This incident happened on Feb 4, 2021 @ 1.28pm (radhakrishna mills busstop).
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    C
    chrysolite Joy
    from Bengaluru, Karnataka
    Feb 4, 2021
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    Address: No 606 Glory Fields Apartment Choodasandra Road Off Central Jail Road

    Travelled today 4.2.2021 from hosur to Bangalore . Boarded bus at 6.40 at hosur and forgot to take my suitcase.
    I was not able to follow the bus kindly see if any suitcase is found. It's a blue colour suitcase with my clothes inside.

    Thanks

    Mr Narayanan
    [protected]
    +1 photos
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      A
      Athavanmohan
      Feb 2, 2021
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      Address: Karugapillaikara Street madurai 625001

      I traveled from madurai to paramakudi on 2.2.2021 12:30:54 in TN 63 N 1962 driver played the music in high volume so i told the conductor to low the volume but there is no response...what will happen if something happen to my ear...will you're government answer for that and teach some common sense for your workers. i want the immediate reply from your Side.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        R
        Rajesh 1995@
        Feb 1, 2021
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        Address: No.34, Amman kovil street, pallipalalayam village
        Website: www.tatc.in

        Pondicherry to Chennai bus service
        Bus no.Tn 21 n1485
        Pondicherry pick up time 21.25.32
        Ticket no.619407
        Samsung Android phone missing koyambedu bus stop... Missing time drop time1.25 am date 01/02/2021

        Cell no. [protected]
        Missing no. [protected]
        [protected]
        +2 photos
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          B
          Bharath kanna t r j
          Jan 31, 2021
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          The bus driver of TBSTC bus (TN 32 N 4597 ) plying betwee koyambedu to Salam on 31 Jan 2021 has behaved in harsh inhumane way with a senior citizen passenger and has used unpafliamentary word against him, for no mistake of the passenger. The senior citizen passenger was accompanied by 5 more passengers including two children and two women.
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            V
            viswa30042
            from Chennai, Tamil Nadu
            Jan 31, 2021
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            L boarding at Guindy railway station on 31/01/2021 (6.35 A.M)Bus No:TNJ1695(TN-01-AN-3376)bus conductor colleced 29 rupees for perungalathoor.Same bus service collectedmany times 27 rupees.why this kind variation.so kindly do the needful as early as possible
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              R
              RiyasMoss
              Jan 29, 2021
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              As the timings of bus bookings towards SETC to nagapattinam bus timing as 22.15 bus they had arguing to come before 1 hr of boarding with rude behaviour..
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                G
                Ga Ka
                Jan 29, 2021
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                Address: Kovilpatti

                Spekar high sound very irritating We inform to Manytime don't here about customer service
                Kovilpatti to aruppukottai bus time 8.00am 29.01.2021
                Not cooperating driver and all so tickets Kepler
                +1 photos
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                  K
                  Kamalesh, sso
                  Jan 27, 2021
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                  Sir,
                  I am a central government gazetted
                  officer, come from ooty to Coimbatore, I went to do urine at the Coimbatore city bus stand there money collector is already taken drink and he is unconscious that time, he misbehaved with me and after that I go to bus stand in charge there also two people misbehaved with me and told go to police station and pushed me out of room. My train Coimbatore to salem that's why I was not go police station

                  Please sir,
                  Do something, there is no good setuation for tourists
                  +1 photos
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                    T
                    Tamilvan84
                    from Bengaluru, Karnataka
                    Jan 27, 2021
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                    Regarding online booking through https://www.tnstc.in/TNSTCOnline/advanceBooking.do

                    Hello Team,

                    Nowadays it looks online booking of tickets in TNSTC is not working. As when we are searching for our services (which we do usually) it is showing that the services are not available for this place / date. Even for any date and even for major cities (TBM) as well :(

                    As am a customer of TNSTC and able to book tickets through online several times without problem earlier.

                    But now the...
                    +1 photos
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                    H
                    Harsa Lingesh
                    Jan 26, 2021
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                    Address: Tirupatture

                    I am KS harsalingesh from Tirupatture, tamilnadu Krishnagiri bus taking more passengers in bus on COVID sutiuvation . So we need proper answers from Tamil Nadu bus service. Hope i think u may take action from them bus no TN 29 R 2913
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      S
                      [email protected]
                      from Coimbatore, Tamil Nadu
                      Jan 24, 2021
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                      Sir,
                      I have booked a ticket to Rajapalayam from cuddalore. Money was debited from my account but the ticket was not booked. I'm not opened any tnstc account so I directly applied for the ticket as a guest.
                      USERID: GUEST
                      OB NUMBER : OB15084324
                      Booking date 24/01/2021
                      Transaction id:[protected]
                      Mobile no [protected]
                      Email [protected]@gmail.com
                      +1 photos
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                        T
                        Tarun kumar M N
                        Jan 24, 2021
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                        Sir /Madam,

                        TRANSFER TO[protected]UPI/DR/[protected]/STATETR/HDFC/statetrans/TNSTC

                        The above UPI transaction of 1735 rs was carried out to book three adult passengers in Chennai to Madurai bus

                        While amount was deducted from my bank account the ticket couldn't be booked

                        The transaction was carried on 24/01/2021 6:30am

                        When will I get my refund money of 1735 rs ?

                        Pls respond quickly
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          S
                          Sucenita
                          Jan 23, 2021
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                          Today, 23rd January (Saturday) by 5.09 a government town bus in Coimbatore TN38N1578, driver of this bus drove recklessly inside the city and tried to harm our car by making a collusion as we reacted on time we were able to dodge it. When we asked it he used abusive words. We are citizens so they should respect us, that’s a fact. I’m not asking them to respect us the citizen but at lest they can refine themselves and can conduct in such a way that we could respect them right.
                          +1 photos
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                            A
                            arpithapv
                            Jan 23, 2021
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                            Dear sir/madam, On 23/01/2021, I tried to book a bus ticket from Coimbatore to Puducherry in SETC. Amount Rs.1785/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. I did login with Guest account as I don't have any SETC user account. Booking Date : 23/01/2021 OB No : OB15079659Amount : Rs.1785/-
                            +1 photos
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                              P
                              pugazh G
                              from Kalavai, Tamil Nadu
                              Jan 22, 2021
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                              Address: Arcot

                              Sir,

                              Chennai to Arcot 123 bus taking break @ JP Hotel for 20 minutes it's needed or not I don't knows but if the break must need arrange some other locations near by AVIN also available beacz JP Hotel food rate double the cost from MRP it's not only for me it's for our peoples.

                              Bus No: TN 23
                              Timing ; 6.35pm @ JP Hotel
                              Date : 22/01/21
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                D
                                Dran
                                from Gobichettipalayam, Tamil Nadu
                                Jan 22, 2021
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                                I am form Theni district, I am come back to my home down GUDALUR to LOWER CAMP. the time 5:55pm GUDALUR to kumuly the bus conductor want extra money for lower camp stop, he is during this in 2011, That is he says to me. It is just 5 rupees for me. But during this action in 10 year, that is very big amount forgery. But I don't know his name. But I know the bus number.

                                The bus number is: TN.39/N0511
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  N
                                  Nanbanshiva
                                  from Chennai, Tamil Nadu
                                  Jan 19, 2021
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                                  Address: Annanagar,madurai

                                  I dont have the correct change for the ticket...so the conductor give extra fare ticket to me...and being rude to me...
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    ம
                                    மக்களின் உரிமை
                                    from Mumbai, Maharashtra
                                    Jan 18, 2021
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                                    Address: Usilampatty bus stand,Madurai,Tamil Nadu

                                    TN58 N 1063.THIS IS A BUS NUMBER.intha bus il driver, condector iruvarum illai.busil board illai.kurippitta nerathil bus edukkavillai.naan oru school student.neengal thagundha nadavadikkai edukkavendum.place: usilampatty bus stand.time:1:34.please.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      G
                                      gopahim
                                      from Bengaluru, Karnataka
                                      Jan 17, 2021
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                                      Address: M .Gopathi Vbhc vaibhava block 30/73 Chandapura Anekal Road Bangalore

                                      I lost my specs in the bus that is karaigudi to Bangalore but I was coming trichy to Bangalore .trichy time 11am at 17/1/2021
                                      And dropped near Bommasandra bus stop at 6.15pm at the same day.how to contact to get my specs.
                                      Name M. Gopathi
                                      My phone number [protected]
                                      Mail [protected]@gmail.com
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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