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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025

Complaints 4219

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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 139

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As i m traveling from villupuram to chennai. Started my journey @ 8.45 around in villupuram while it was started seating capacity was filled and few people were agreed to stand untill chennai - tambaram. But they (Driver & conductor) are still stopping the bus in each bus stop for 5 to 10 mints and now bus started rushing and people like us could not able to manage these 38+degree heat and sweeting inside the bus. Now standing capacity of bus where 50+ even some of them are traveling in steps. Few of other government buses started over taking it. Seem they both are money minded and not consent about people life. Bus no.459127 as per ticket

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Address: 2/58, thookkanampatti, Mettur dam, salem, 636402

Hi sir good evening i am from salem mettur dam, all bus including express also taken only salem to mettur fare rs 35/- only but tn30n1454 for this bus taken all passenger bus fare 45/- we are asking about that issue to conductor, he was tolled to this bus was express he was not given any information in salem bus stand after moving on the time he was told it's was express how we will accept for all passenger this was not good
Pls take action and give me the reply from his management.

Thanks & regards

P. Kumar
[protected]

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Address: Salem, Tamil Nadu

What the hell is happening!? Not even a single bus from bengaluru to salem. All private buses ply till hosur. From there no buses! It's voting day! Also weekend vacation. Why proper notice is not given to the public on transportation scarcity?? I could see many small kids screaming in rush. Sad to see people squeezed. Over charged private buses!!! Need proper justification.
Also this should not happen in the future.

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Address: Salem, Tamil Nadu, 636445

Respected sir, im sathya im omalur there is no buses to reach my native. Im going for vote buses r there but there is no drivers n conductors all said they all going for vote.. Officers not caring about passengers they simply sitting n eating.. We all waited long time.. But no actions all laughing n telling cum before one day like itz irresponsible.. So please take d actions and give advise to omalur transport officer village peoples r also human beings.. Place omalur bus stand.. Thank you sir..

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Address: Hosur bus stand, 635109

Hi,

Today 18-apr, i'm planning to go to my native for vote. But in hosur, myself and around 1000+ people's waiting for hosur to thiruvannamalai bus. There is a lacking of buses. Even though we waited so long, i have reached hosur by 11.30 pm, i got one bus on 3.30 am. We were waited in the buses so long. Now time is 4.50 am. All the officers of tnstc who's from hosur office, are refusing us and asking us to use flight if we are in urgent and also they treating us with bad words. The conductor and driver casually start sleep in front of bus. If they are not well to do work, then they have to settle in depo.

Kindly take an action.

Herewith i have attached bus numbers for your action.

Tn 30 n0911

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Dear,
I am travelled from ulundurpet toll gate to ulundurpet town of distance only 5 km (Bus no - tn30 n1495) on 18/4/19 12.30 am but he collected rs. 37. When i asked for reason y u r collecting more fare, instead of giving answer he started arguing. Pls take necessary against conductor. He is also not stopping at elavanasur kottai, thiyagadurgam inbetween ulundurpet to kallakurichi.
Bus no - tn30 n1495
Route chennai to salem.

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Address: Chennai, Tamil Nadu

I was in need of bus for travelling from koyambedu to perambalur. No buses were there for perambalur. Bconductors and drivers of buses traveling via perambalur such as karur, trichy were not allowing to get into the bus. I went to help desk to make an inquiry about perambalur bus. They were behaving arrogant and they are not at all responding. I have been waiting for more than 4 hours. I can agree that as it is election time rush will be there. They have allocated special buses. But those were reserved. Government should also consider people who were traveling without reservation too. And also they have not allocated unreserved buses. They should think about people who doesn't have any knowledge about booking. Very worst behavior.

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Address: 628008

The bus am traveling from tirunelveli to tuticorin tn72 n 1401, on date 17.04.2019 at around 9.15pm. I gave 50rs for ticket but the conductor tore my money and acted as if i have given torn money. And also started shouting at me infront of everyone, as a girl i felt low and angered and asked for justice. But the conductor continued to shout at me and the driver also joined him. Driver threatened me to drop from the bus if i din't get down. I remind in bus as i gave another 50rs and bought my ticket. But the driver continued to threaten me and refused to say his name. I request the regarding authority to take necessary action against this. And prevent another passenger getting affected.

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Address: Puthukulam branch, Madurai, Tamil Nadu

I am completing against conductor of puthukulam branch bus number is TN58 N2390 was stop at the madurai viraganoor Ring road there was 10passenger in the stop but the conductor told not to travel to matuthavani the conductor lost the 10person income for the government on time is 5:50 date 16/04/2019 kindly take action I am going for some important meeting but the conductor insal me thank you

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Address: vellore, 632004

Due to all 102 Has been changed to point to point. Most of the buses has been cancelled from gudiyatham, Salem &Salem etc, ...
Today I got a seat in Adayar bus but conductor directly telling don't come from next week. If need come in standing.
I pay money to travel then how come he is telling it, I don't know.
Poor response, so, Kindly arrange buses to sriperambadur at least on Monday special cases alone.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

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S

Sundar Rocknrolla

from Mumbai, Maharashtra

Apr 16, 2019

Iam buy my ticket for traveling, The give me other ticket for extra pay I don't no why

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Address: 613401

Today is april 15th 2019 time: 11:00am to 11:05am ist, i was waiting to board bus from thanjavur new bus stand to sastra university. The bus conductor of the bus number tn45n3690 refused to stop the bus at sastra bus stop even after the head in charge ordered him to stop the bus at that particular stop. I request the concerned authorities to take action.

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Address: Bus stop, Coimbatore, Tamil Nadu

I booked ticket from ramanathapuram to chennai on 14.04.2019. The actual departure time is 5.30 but they departed at 6.00 pm.
And they held for more time in every stop to fill the unfilled seats.
If you do like that you shouldn't mention the destination time and duration hour. It leads to late arriving of passengers. You should respond for the same.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

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SrI NivAsH ChEeKoO

from Mumbai, Maharashtra

Apr 16, 2019

Tuticorin-Thiruchendur morning 8.45AM - 9.30 AM, We are people from kayalpatinam waiting for buses for more than 45 mins for last 5 days daily, the buses which come through Kayalpatinam not through their route, most of the person are going to work on that please consider this as a serious issue. Usual buses are not coming correctly.

R

ramesh bpt

from Mumbai, Maharashtra

Apr 16, 2019

Driver and condructor not taking bus on the time they are doing own work in town passengers waiting for them they are not giving answer to passengers
My contact number [protected]

P

Prithivi Henry

from Chennai, Tamil Nadu

Apr 16, 2019

Bus 29C starts from perambur bus stand.
After 9pm not even a single bus stops in the corresponding stops in the routes.
Driver and the conductor denying to do the job. People are suffering lot. Please look into the issue.

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Address: Erode, Tamil Nadu

Today (10/04/2019) i travelled to coimbatore from anthiyur at government bus vehicle no. Tn 33 n 3022. I got ticket to coimbatore. The bus reached at gobi.. And i am get-out off bus to buy drinking water bottle. Even just 2min the bus started and went out from gobi bus stand... I trying to stop the bus near traffic signal at covai road side but the driver didn't stop the bus... I was miss my traveling bag is on my seat... I run behind the bus at 1.5 kms but they didn't stop. Please take necessary action on that bus conductor and driver...
By., citizen of our country...

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Apr 10, 2019

Updated by Vel442 The Time of bus leaving in gobi bus stand at evening 5:35

Apr 10, 2019

Updated by Vel442 Here the bus ticket..

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ARUNACHALAM SAMPATH

from Mysore, Karnataka

Apr 11, 2019

Hi, I am traveling Bangalore to ooty. I have boarded the cab at 730am. Every bus stop they are stopping vehicle half in hour and when I question them, they are not giving proper response. So request to take action on the same. Ticket number -A61884

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I was supposed to travel from chennai to tirupur in night and have booked the tickets online. Conductor asked for a hard copy of the ticket. And stopped the bus in the middle of the journey and asked to take printout. Used wrong words.. At last.. Late hour in night. Can't to take printout.. And then conductor asked for a rs100 not as fine.. But as bribe.

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Boopathiganth k

Apr 11, 2019

Dear sir..

TN 30 N1441 bangalore to Salem bus. Picked some passengers from thoppur. But that bus conductor generate ticket tollgate to Salem 40 rupees. But regular ticket price 25 if express toppur to Salem 32 rupees only. He told me thoppur is not a stage.

A

Ahbus

from Palghat, Kerala

Apr 15, 2019

M.Pandian did not show any respect to the passengers.i complaint a misconduct against him. I sincerely want the consumer board to take actions against him. This happened on 14 the of April 2019 10:45 am.i was not patient and was misbehaving with most of the passengers. I thereby conclude to take serious action against him.

P

prab hu

Apr 16, 2019

Dear sir.
I am Prabhu I am travelling to trichy to Melmarvathur archival amont Rs.215 but I pay Rs. 300 I ask bus conductor Mr. Baskaran he toll me only fixed rate Rs.300. This government bus or private bus all are cheating our people totally suffering finally I go to court my tickets no 32302.27875 bus no TN68.

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I am complaining from tuticorin is there any rule that epothumvendran passengers should not be seated in kovilpatti bus. The conductors not allowed passengers to board the bus they are asking to board while the bus starts. Is there any rule like that. Conductors not behaving properly to the passengers. Kindly check this issue. We working and studying peoples affected badly because of this issue.

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Address: Tirupur, 641602

I have traveled from aruppukottai to tirupur on 07/04/2019 by bus number tn 67. N.1058
Actual departure time aruppukottai 10.20 pm. Conductor collected ticket charges around 9.30 pm.
Conductor informed that one person is coming from depot (This person is not belonging to your staff because the conductor collected the charges from him) after that only they can start the bus
Finally bus departed 10.25 pm
We ask the conductor for the delay and he threatend to file the police complaint for not allowing them to their duty.
Hence i request you to do the needful.
Best regards
Gokulapandian
Cell no [protected]
[protected]

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

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deepika rajaram

Apr 11, 2019

3.33 bus from salem to Bangalore. But gone to all bus stand- dharmapuri Krishnagiri. Traveling time is more than 4 and half hours.
It is no use of electricity express or 3.33

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Address: Bangalore, Karur, Tamil Nadu

Gud mrng to all...
The. Bus no : tn 45 n 3879
Route from kulithalai to covai.
Date april 8.
The conductor in the bus is using bad words to the passenger... That too he was a old man. The passenger didn't get down in his stop he delayed to get down bcos the bus was rush. He asked the conductor to stop the bus for that the conductor started using bad words... Please take some action sir.. And i am doing my law...
Still i believe in law that's y i am raising complaining...

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Sudarsan Narayanan

from Chennai, Tamil Nadu

Apr 8, 2019

On[protected] I had booked a ticket from Srirangam to chennai. Amount Rs.375.00 got debited from my account but the ticket not been generated.So refund the amount as soon as possible.

Transaction No: QT[protected]

T

TN VIP

from Mumbai, Maharashtra

Apr 11, 2019

நான் TN30N1194 Salem to இளம்பிள்ளை செல்லும் பஸ் ஏறினேன் 2.1/3 kg luggage இருந்தது. நடுதுணர் என்னிடம் எலாக்ட் எலெக்ட்ரானிக் கா கேட்டார். நான் இது எலெக்ட்ரானிக்ஸ் இல்லை என்று சொன்னேன் அதற்கு நடுத்துணர் luggage RS.17, என்னோட பயணத்துக்கு Rs.13 போட்டு குடுத்தார் .எந்த வகையான திங்கஸ்+எந்த kg RS evalu thervingal

L

Laxminarayanan13

from Ramapuram, Andhra Pradesh

Apr 11, 2019

Lack of buses in Sankarnagar, Tirunelveli to New bus stand, Tirunelveli in the morning specifically 8:00am to 8:30am.Peak hours..Buses comming from the nagercoil, kovilpatti..are fully occupied.The passengers have to board in steps.kindly take immediate action

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Address: 638182

11 pm ம‌ணி‌க்கு வர வேண்டிய கருர் to திருநெல்வேலி பஸ் 11.50 pm ஆகியும் இன்னும் வரவில்லை.
715 rs கட்டி red bus மொபைல் அப்ளிகேஷன் மூலமாக பதிவு செய்து மிகுந்த மன அழுத்தத்துடன் இங்கு பதிவு செய்கிறேன். பஸ் வருமா வராதா என்று சொல்லவும் பேருந்து நிலையத்தில் ஆள் இல்லை. அரசு நிறுவனம் நட்டத்தில் ஓட இதை விட வேறு என்ன காரணம் வேண்டும்.

இது தொடர்பாக வழக்கு தொடரும் எண்ணம் ஏற்படுகிறது.

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Dear sir,
Today i have travelling trichy to chennai in our tnstc bus tn 21 n 1982. Its reached perambalur at 7.15. But due to tyre change driver stopped the bus in perambalur bus depot. He is not informed the exact time for recovery the problem. Almost one hour gone. Driver or conducter not excused to the customers for delay. We can't ask refund. If they take immediate alternative bus, we will reach our destination in correct time. Very worst replied to us.

This is a caution to govt bus department.

By
Gopinath.
Private bank manager

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Address: Annanagar, cheyyar., 604407

Dear sir/mam
I am a farmer. Today i started travelling from cheyyar to chennai by 130 bus by 4.00 a. M. I payed the ticket fare rs.95 usually and i carry 13 kg luggage along with me. Usually i pay rs 25 to 45 for that luggage. But today the conductor asked me to pay rs 95 for that luggage that means full ticket. I told him i regularly pay rs 25 to 45 for luggage but he said just pay the amount or get out of the bus. This kind of behaviour is really shocking. I request that please clearly notify luggage charges per kg. Please take immediate action against this conductor.
Thank you.

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