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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025

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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 144

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I boarded a tnstc (Tn 30 n1575) bus from bangalore to salem at about 11am on 28th jan 2019. I had taken a ticket for 4 people to dharmapuri. The customer issued tickets upto salem which is about ₹.80/- more.

When enquired he said that this is how it works.
Why should we pay for a tickets which is for a longer distance when the place of destination is different.

I request you to look into this and enable refund of the excess fare collected to me.

+1 photos

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V

Venkat PMJ

from Chennai, Tamil Nadu

Jan 29, 2019

One of government bus driver at Salem Central bus stand at 4.00pm on 28th Jan 2019. He is using bad words and behaving very badly while asking the simple query that this bus will go Avinashi or not...he is shouting infront of all people in the middle of the bus stand.

Picture attached...pls refer

P

Prasanth KP

from Chennai, Tamil Nadu

Jan 30, 2019

Every tym monday evening, chennai buses very rarely arrival in vellore bus stand.. passengers mostly fighting for seats.. most of ppls traveling standing only.. buses only arrival late in the evening.. this is not suitable for many womens..

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Im traveling in bus from perambalur to chennai in tn 45 n 3229. Conductor wrongly charged rs.260 instead of 220. He has drunken and completely unconscious... I paid 560 and struggling getting balance 300. Same situation for my co passengers also.. Driver was struggling to get amount from him to give toll gate. Take severe action. Date:27.1.19 10:30pm

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Jan 28, 2019

Updated by Tharani Nath We should dismiss this kind of ### from his job where so much youngsters are struggling for a GOOD JOB..

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Address: Salem, Tamil Nadu, 636005

I'm travelling in tnstc bus tn30n0911 from attur to salem on 27/01/2019 - 9pm trip - sitting at 5th three seater from front. The back of 4th three seater, there is a metal part corroded and having a protruding metal which caused my leg elbow with bruise marks, the metal being corroded may make the wound septic.
I request via this forum necessary action to be taken against this complaint.

R. Karthikeyan
Railway colony,
Old suramangalam,
Salem-5.

Mob:[protected]

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M

masilaarul

from Tiruvannamalai, Tamil Nadu

Jan 29, 2019

Regularly am traveling Kumbakonam to Coimbatore and iam facing the same conductor the bus timing ios 9.30pm from Kumbakonam, as an a physicality Challenged he is asking me to change the bus and don't coming in this trough bus

protruding metal part in tnstc bus - Comment #3336106 - Image #0

protruding metal part in tnstc bus - Comment #3336106 - Image #1

protruding metal part in tnstc bus - Comment #3336106 - Image #2

N

nivashini muthusamy

from Cuddalore, Tamil Nadu

Jan 29, 2019

Tirupur to coimbatore buses from old bustand in morning time 7.45 to 8.30 seats not available.. all seats are occupied by RVS college students... Whole bus is empty after RVS college... Even students are standing in bus steps...Coimbatore passengers have to stand and go...
Kindly allocate seats restrictions for college students..

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Address: 635117

I am traveling at hosur to shoolagiri in thiruchi expreass bus. Ticket no:31187, tstc (Salam) ltd... Salem-7. Ew-84. I am work at biocon limited banglore. Contact no:[protected] and [protected].

Missing items
1) company id card
2) credit card
3) deabit card
Etc...
Permeant address
1/76, kodithimmanapalli (Vi), kalingavaram (Po), shoolagiri (Tk), krishnagiri (Dt).635117.

Company address
Syngene international limited, biocon park, bommasandra industrial area, bangalore, karanataka.560099

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Jan 26, 2019

Updated by Rajen1997 Please slove my problem

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Address: 641012

Dear sir
Today me and my colleague were waiting @neelambur bus stop, the bus which is moving to coimbatore didn't give any signal or indication or horn, driving without seeing, careless hitting my friend standing in bus stop, public people who are standing in bus stop saying to driver that he hit my friend, but driver is saying no he didn't.
And using abusing words in public.
Place near neelambur bus stop, coimbatore.

Dear sir take a immediate action on driver, even conductor didn't notice the accident but supporting to the driver.

High light: when we shouting inside bus driver then only he knew that bus got hit on public.
Driver : gopalakrishnan. Time 8.15, pm
Date:25 jan 2019
Bus no:
Tn 39 n0104

Thank-you

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Address: Chennai, Tamil Nadu, 600083

Hi all,

I tried to book ticket From Chennai - Tiruppur using SETC account (UserName: parthivpn, Email: [protected]@gmail.com). Amount got debited but ticket not booked. I try to reach out customer care, but there is no response from them. they are telling blanking to wait for some days..so please help me to get details of my booking ASAP.

Transaction details: 78000010

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Address: 606206

In kallakurichi (606202) bus stand thiyagadurgam (606206) passengers are waiting for the bus. Chennai bus's driver, conductor said this chennai bus did not go to thiyagadurgam busstand. Maximum of chenna's bus driver and conductor said this statement. But the real fact is bus goes to thiyagadurgam busstand. They are all give more important for chennai's passengers. Coductor did not carry thiyagadurgam passengers. It's very very trouble for passengers of thiyagadurgam to go home.

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I was get in to bus for gandipuram @sitra (8.10pm, 24 january 2019) i. E., local service bus in coimbatore (Tn38 n2487), in that a conductor mr a. Ranganathan was refused to give chance for person who is travelling in the same bus and he also scold another passenger by using very bad words and in harassment manner in front of ladies travelling in the same bus and also in front of his family itself. Actually being a government servent these are the responsibility of them, to treat the passenger in a right manner. For that only they are getting paid every month, that is also through our money. Today it is happening to other people, what is the guarantee this won't happened for us tomorrow. I except being you in customer complaints sector, atleast you will do your work in proper manner.

Regards
A passenger from the same bus,
& ragunath t ([protected]), suresh ([protected])

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Address: 620026

Website: www.consumercomplaints.in

Iam from trichy.. Near it park trichy - pudukotai highway 120 feet road is getting too danger for people as well as animals. Daily there are 1-3 accidents due to over speed of the vehicle because of no speed break... Many people and animals are getting injured. Not only injure, death also occurred due to this. With kind request please put the speed break and also awareness board to go slow... Plz help the people and animal from this incident...

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N

Naveenraj Raju

from Chennai, Tamil Nadu

Jan 24, 2019

Please make instructions to all the conductors to behave soft to the passenger even mistake is on passengers side make them to behave soft because everyones travel have different face that they only knows

I expect government to response to this feedback

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Address: 600056

Daily there is a traffic from thirumazhisai to poonamallee, it took about 1 hour to cross that 3 kms especially while weekdays evening peakhours. Please take a action to solve this as soon as possible. Planning proper traffic signals and need sufficient traffic police to solve this issue. Ambulances usually get stuck in this traffic. Please respond this issue quickly.

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Address: Tiruchirappalli, Tamil Nadu, 620001

Tn 38 bus from trichy to coimbatore starting at 9.25 from chatram bus stand is not stopping at pettavaithalai. Driver and conductor refuses to carry passengers getting down at pettavaithalai. Since it is a peak office hour it is getting late for most of the office goers, we have to wait for another 10 mins to get next bus. Before introducing one to one new buses they were stopping at pettavaithalai but after this new buses launched they are refusing to carry passengers even in normal coimbatore buses at this time. Request you to take necessary action on this issue or else run extra bus at this timing.

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Tn-45 n-3955 from trichirappalli to coimbatore. Date: 20/01/2019, bus timing from trichy : 17: 40

I'm going to travel in some emergency travel, in this bus haven't the conductor too, he close his stage in trichy itself but still driver stopped the bus in all place. I'm not able to travel for my timing. Please take a action. And please make the bus if 1to1 means should not stop in anywhere. We all are choose 1-1 for emergency...

+1 photos

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Address: 641659

Tn 39 ca 1155 bus tripur to kovai
Not stopping in karumathampatti bus stop... Passengers are annoyed for this kind of conductor action.. Some people fighting for this weird action for that conductor that man asked to the public people i will beat you and kick you from the bus.. Now a days only aim for the private bus is business way not the social way..in the future i hope has been resolved in that type of complain.. Not only that bus many private bus,

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T

Thala Anand

from Vellore, Tamil Nadu

Jan 21, 2019

தனியார் பேருந்து அதிகம் வசூலிப்பதாக கூறி வரும் நாம் பெரம்பலூர் - சென்னை அரசு
சாதரண பேருந்தில் அதிகமாக கட்டணம் செய்கிறார்கள் . கேட்டால் சிறப்பு பேருந்து என்கிறார்கள் . வாழ்க தமிழகம் வளர்க போக்குவரத்து கழகம்.

private bus not stopping in the stop - Comment #3330584 - Image #0

A

Aruns398

from Mumbai, Maharashtra

Jan 21, 2019

Hi Respective,

Everyday chengalpattu to Tiruvallur buses are not taking at regular time i'm not able to see any buses after 9 p/m from Chengalpattu.For this i used to go by private cab its costs too much everyday.Please consider to add some more buses after 9.00 p.m from chengalpattu to Tiruvallur.

Thanks...

Aruns398's reply, Jan 14, 2019

Also none of the buses are not stopping at mahindra city stopping.

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Address: Coimbatore, Tamil Nadu, 641032

Iam staying near kinathukadavu pollachi road, for more than about a month buses from ukkadam gandhipuram are not coming like before, there where buses by 10 minutes,, now we have to wait several hours.. Condutors leaves the bus at ukkadam depot like bus number 33 18, saying we wont go.. We are being tortured by your officials.. Due to echanari bridge construction they say buses are re routed another way.. Please help u

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Address: 642154

My village is chinnaveerampatti located near udumalpet in tamilnadu. While iam travelling from palladam to chinnaveerampatti most of the government buses are refusing to stop in my stop stating some silly reasons but they stop at every other stop. This is happening for many years. I have questioned the conductor's for a valid reason but they either refuse to answer or give a silly answer. This is frustrating, because of this i need to travel back from the near by village or town.

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R

Raju Sumi

from Chennai, Tamil Nadu

Jan 21, 2019

TN 38
N. 3170
Singanallur to trichy public transportation has the timing of 7.15am .
Tis transportation conductor bought excess fare amount from the public and horn frequency of the bus is very high... So please take action for my complaint . Am a student

govt buses are not stopping in my village - Comment #3330578 - Image #0

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Address: 604407

Respected sir
Good morning. This is lawyer from cheyyar. I boarded bus nearly 11.00 in cheyyar toward kanchipuram. But after few minutes the conductor started quarrel between the passenger and made them to get down from the bus and he say he won't give tickets for kanchipuram passenger and he shout with the passenger without request and submit this for your kind perusal and i need immediate remedy orelese i have to take serious issues this service.

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Hi,

This is to inform that i travelled in tn 01 an 1524 on jan 18th around 10 pm. I was charged ₹21 for travelling from karapakkam to tidel. I have ₹50 and he gave me ₹9, he has to give me 20 which he told me that he has given me already but that was not the case. I know he was clearly lying and he was hesitating to show his id card also. Please help to get my money back. I am pretty sure that he was lying.

Please help to find the bus details below:

Tn 01 an 1524

Regards,
Gowtham

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Address: Tirupur, Tamil Nadu, 638701

Sir i traveling from thittupari to perundurai regularly today the bus has not stopped in bus stop (Thittupari) i don't no reason please enquire the bus driver and conductor. I think my complaint help you to control activities which are contravention the transport regulation

Bus destination: erode
Thittupari time :7.45am
Chennimalai time:7.55am
Perunduarai time :8.25am
Bus type: tnstc express

We are student such kind of activities affect us because we can't reach our school on time

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On 12th jan at 6.30pm i had boarded in mtc bus, route number 26 (Iyyapanthangal to broadway) from broadway bus stand. The bus registration number is tn01n 5968. I had luggage which was comfortable to keep between the seats and sharing the seat with a person. Pointing the luggage conductor asked to get down from the bus though i said that "i will take ticket for luggage also". He refused me and assaulted with bad words quoting my family, dragged my shirt, alighted me on the way. So please take necessary action on him.

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P

Ponsensurya

from Chidambaram, Tamil Nadu

Jan 18, 2019

TN 33 N2793 COIMBATORE TO ERODE bus did not stop at Coimbatore medical college bus stop inspite of the bus driver noticing my prompt to stop the bus. Kindly take necessary action

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Hi sir now i'm travelling from hosur to vellore which the bus started hosur on 6.15 pm and travelling time is max 3.30hours but now time was 10 o clock but bus still not reached the destination and 30 kms more ahead.. All the back buses are overtaken to this bus which means this bus's avg speed is 45km/hr, i asked to the conductor y this much slow and he doesn't reply anything both driver and conductor are busy with speech other and having snacks while driving... Please take the necessary action..

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M

Michael Godwin

from Bengaluru, Karnataka

Jan 17, 2019

Push back seat not working.windows lock missing.Bus service start time8.30 pm but not move 9.15 pm.still now not move the bus.bus driver and conductor not respond my queries.problem comes on 16/1/2019.bus route no.324UD.bus n.o த.நா.0 1
அ.நா.0301

reg bus speed - Comment #3327158 - Image #0

reg bus speed - Comment #3327158 - Image #1

reg bus speed - Comment #3327158 - Image #2

reg bus speed - Comment #3327158 - Image #3

reg bus speed - Comment #3327158 - Image #4

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