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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 144

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R
Rashmi Zen Arin
from Chidambaram, Tamil Nadu
Feb 3, 2019
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Address: Chennai, Tamil Nadu

Sir/mam,
Greetings!!!
I am 21 yr old female (B. E graduate) passenger traveled alone today tamil nadu government public transport bus number : 15f about 3.45pm from central to cmbt, tamilnadu.. I am a 21year female the attitude of the conductor is too harsh. Ie he cheated me by giving me change money of torn 10rs note that are not valued, i requested him to return valid moneys, he denied to give and argued me that he received that 10rs notes from other passengers and ask me to leave the bus if won't accept those 10rs torn note. I dropped out from the bus in unknown place... Too harsh... Please take severe action towards the particular conductor. I am new to chennai, 21 yr old female and i don't know the name of the places and travelled alone. I really found hard to find my location because in that dropped buss stopping there is no people found around.. Please punish him regarding.
How those people cheat the passenger like this. We belive in government and came chennai for the job.. No safety and t government servent treating like this means... Please don't cheat female... Those heartless person must be punished..
... Thank you...
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
The bus with registration number TN.74.N.1434 is titled to provide public transport between chidambaram and trichy, and sirkali is a notified stop next to chidambaram but the conductor of the bus denied the entry of passengers to sirkali into the bus until the bus starts, also behaved in a harsh manner against the passengers.
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    Kishore Kumar Kishore Kumar
    from Coimbatore, Tamil Nadu
    Feb 3, 2019
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    Address: Karur, Tamil Nadu, 639119

    I am normally going to kulithalai from trichy central bus stand. Every tirupur, & coimbatore express bus conductors are not allow me not only me every kulithalai passengers but in board it's mentioned as kulithalai stopping is available.
    Last minute they allowing to travel us, for that they said long travel passengers need sitting place.
    Please clarify me we also paying all of government taxes but why they treated like private transports.
    Tamil nadu state transport corporation is only for limited peoples or for everyone?
    If only for limited peoples then why you haven't mentioned in bus route board.
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      G
      Gokulakannan.s
      from Delhi, Delhi
      Jan 31, 2019
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      Address: Chennai, Tamil Nadu, 6000056

      Today (31-jan-19) my aunt was boarding stc bus route no.79 at varana vasi around 3.30 pm, the driver moved the vehicle before getting inside the bus 7 without conductor whistle indication. Due to this, she fell down from the steps & got injured. If anything went wrong way who is responsible??
      This is a good way of public service???

      Plz check with concern depot. Take necessary action against the driver. To avoid such kind of issues in future that happens to the public.

      Plz do the needful..
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        P
        Prem_K
        Jan 31, 2019
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        Address: 635109

        More peoples are commuting daily from hosur to banglaore. From hosur to bangalore via electronic city flyover the ticket fare charged is rs.60. But from past three weeks buses are not allowed in the electronic city flyover due to repair work in the flyover and buses will not be allowed in flyover for more than a month. So now all the buses are going under the flyover only. But still they are charging rs.60 instead of rs.50/55. When checked with conductor they are telling that the service is not changed and they can't do anything and complaint to the management.

        I have tried to contact the toll free number[protected], no response.

        I have mailed to [protected]@tnstc.in 10 days before, and after several followup also, not even a single reply from them till.

        Kindly take it up with the concern department and make necessary action to charge the actual fare if not going in the flyover.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          R
          Robert Ravi
          from Chennai, Tamil Nadu
          Jan 30, 2019
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          Address: 600092

          Today 30/01/2019 evening setc bus towards pondicherry to chennai (Manalkudi to chennai) bus driver drinking alcohol while driving. Tn 01 an 0519. He not in concious. When i see him he suddenly through the bottle. Conductor and driver scolding me. They try to get down from the bus. Please take the necessary action against him. Customer not important him. He telling me he continuesly driving so that i drink little bit only. Please take the action. I have video proof. If setc didn't take the action am going to complaint in consumer court.
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            M
            Madhanraj subramaniyan
            from Bengaluru, Karnataka
            Jan 29, 2019
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            I travelled through tnstc bus on 28.01.2019 from salem to bangalore at 9.00 pm (Started from salem). I don't know exact time. Ticket rate is 225 rs. I gave him 525 rs. Because he asked me 25 rs change. (500 rs note and 25 rs change). He told he don't have a change for 300 rs and will give you later. But he forgot to give that remaining money. Kindly give me the conductor contact number. I will call him and get that amount from him. Here i have attached bus details and ticket image.
            Bus no: tn29n2761
            Kindly help me get my money back.

            Thank you,
            Madhanraj subramaniyan.
            Ph: [protected]
            Mail: [protected]@gmail.com
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Gd evening sir/madam . In dindigul, government bus conductor asked me to take ticket for carrom board.
            (bus ticket no :068849).
            Date :25/01/2019 time :7:12pm .carrom board is placed along with bus corner.it doesn't disturb anyone.but he gave me a ticket with out listening my words.it is really hurting me.it is injustice.
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              D
              deep singh desoy
              from Chennai, Tamil Nadu
              Jan 28, 2019
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              Address: Chennai, Tamil Nadu, 600127

              I am travelling kumaran nager bus stop to kelambakkam. When i am reached kelambakkam i forgotten my beg in bus..
              Bus number series:-19d (Not conform)
              But i am sure bus series starting with 19
              Nd beg colour:-hp (Black)
              Nd bank passbook:-indian bank
              Nd usb
              Nd other stuff
              And i am a visitor
              Phone number :-[protected] (My number)
              Right now o staying kumaran ager shem park apartment sholinganallur
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
              I have tried to book a ticket in irctc for One seat and amount 450 is credited from my account But I didnt get the ticket. Ref.No PSBI[protected]GAFFNDTY4
              Karthikeyen T R S's reply, Jan 22, 2019
              I have booked ticket from erode to chennai Ultradelexe Mailid: [email protected] User ID: karthikeyentrs18 Mobile no. 7373488281
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                C
                chrisanandm
                from Chennai, Tamil Nadu
                Jan 28, 2019
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                I boarded a tnstc (Tn 30 n1575) bus from bangalore to salem at about 11am on 28th jan 2019. I had taken a ticket for 4 people to dharmapuri. The customer issued tickets upto salem which is about ₹.80/- more.

                When enquired he said that this is how it works.
                Why should we pay for a tickets which is for a longer distance when the place of destination is different.

                I request you to look into this and enable refund of the excess fare collected to me.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                One of government bus driver at Salem Central bus stand at 4.00pm on 28th Jan 2019. He is using bad words and behaving very badly while asking the simple query that this bus will go Avinashi or not...he is shouting infront of all people in the middle of the bus stand.

                Picture attached...pls refer
                Every tym monday evening, chennai buses very rarely arrival in vellore bus stand.. passengers mostly fighting for seats.. most of ppls traveling standing only.. buses only arrival late in the evening.. this is not suitable for many womens..
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                  T
                  Tharani Nath
                  from Thiruvidaimaruthur, Tamil Nadu
                  Jan 28, 2019
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                  Im traveling in bus from perambalur to chennai in tn 45 n 3229. Conductor wrongly charged rs.260 instead of 220. He has drunken and completely unconscious... I paid 560 and struggling getting balance 300. Same situation for my co passengers also.. Driver was struggling to get amount from him to give toll gate. Take severe action. Date:27.1.19 10:30pm
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  Jan 28, 2019
                  Updated by Tharani Nath
                  We should dismiss this kind of ### from his job where so much youngsters are struggling for a GOOD JOB..
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                    K
                    karthickrocks1
                    from Lalgudi, Tamil Nadu
                    Jan 27, 2019
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                    Address: Salem, Tamil Nadu, 636005

                    I'm travelling in tnstc bus tn30n0911 from attur to salem on 27/01/2019 - 9pm trip - sitting at 5th three seater from front. The back of 4th three seater, there is a metal part corroded and having a protruding metal which caused my leg elbow with bruise marks, the metal being corroded may make the wound septic.
                    I request via this forum necessary action to be taken against this complaint.

                    R. Karthikeyan
                    Railway colony,
                    Old suramangalam,
                    Salem-5.

                    Mob:[protected]
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    Regularly am traveling Kumbakonam to Coimbatore and iam facing the same conductor the bus timing ios 9.30pm from Kumbakonam, as an a physicality Challenged he is asking me to change the bus and don't coming in this trough bus
                    Tirupur to coimbatore buses from old bustand in morning time 7.45 to 8.30 seats not available.. all seats are occupied by RVS college students... Whole bus is empty after RVS college... Even students are standing in bus steps...Coimbatore passengers have to stand and go...
                    Kindly allocate seats restrictions for college students..
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                      R
                      Rajen1997
                      from Bengaluru, Karnataka
                      Jan 26, 2019
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                      Address: 635117

                      I am traveling at hosur to shoolagiri in thiruchi expreass bus. Ticket no:31187, tstc (Salam) ltd... Salem-7. Ew-84. I am work at biocon limited banglore. Contact no:[protected] and [protected].

                      Missing items
                      1) company id card
                      2) credit card
                      3) deabit card
                      Etc...
                      Permeant address
                      1/76, kodithimmanapalli (Vi), kalingavaram (Po), shoolagiri (Tk), krishnagiri (Dt).635117.

                      Company address
                      Syngene international limited, biocon park, bommasandra industrial area, bangalore, karanataka.560099
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Jan 26, 2019
                      Updated by Rajen1997
                      Please slove my problem
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                        P
                        Pradheep Suriya
                        from Sivakasi, Tamil Nadu
                        Jan 25, 2019
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                        Address: 641012

                        Dear sir
                        Today me and my colleague were waiting @neelambur bus stop, the bus which is moving to coimbatore didn't give any signal or indication or horn, driving without seeing, careless hitting my friend standing in bus stop, public people who are standing in bus stop saying to driver that he hit my friend, but driver is saying no he didn't.
                        And using abusing words in public.
                        Place near neelambur bus stop, coimbatore.

                        Dear sir take a immediate action on driver, even conductor didn't notice the accident but supporting to the driver.

                        High light: when we shouting inside bus driver then only he knew that bus got hit on public.
                        Driver : gopalakrishnan. Time 8.15, pm
                        Date:25 jan 2019
                        Bus no:
                        Tn 39 n0104

                        Thank-you
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          பார்த்திபன் வெங்கடசாமி
                          from Chennai, Tamil Nadu
                          Jan 25, 2019
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                          Address: Chennai, Tamil Nadu, 600083

                          Hi all,

                          I tried to book ticket From Chennai - Tiruppur using SETC account (UserName: parthivpn, Email: [protected]@gmail.com). Amount got debited but ticket not booked. I try to reach out customer care, but there is no response from them. they are telling blanking to wait for some days..so please help me to get details of my booking ASAP.

                          Transaction details: 78000010
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            R
                            Revanthsa
                            from Andiyur, Tamil Nadu
                            Jan 24, 2019
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                            Address: 606206

                            In kallakurichi (606202) bus stand thiyagadurgam (606206) passengers are waiting for the bus. Chennai bus's driver, conductor said this chennai bus did not go to thiyagadurgam busstand. Maximum of chenna's bus driver and conductor said this statement. But the real fact is bus goes to thiyagadurgam busstand. They are all give more important for chennai's passengers. Coductor did not carry thiyagadurgam passengers. It's very very trouble for passengers of thiyagadurgam to go home.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              R
                              Ragunath T
                              from Shoranur, Kerala
                              Jan 24, 2019
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                              I was get in to bus for gandipuram @sitra (8.10pm, 24 january 2019) i. E., local service bus in coimbatore (Tn38 n2487), in that a conductor mr a. Ranganathan was refused to give chance for person who is travelling in the same bus and he also scold another passenger by using very bad words and in harassment manner in front of ladies travelling in the same bus and also in front of his family itself. Actually being a government servent these are the responsibility of them, to treat the passenger in a right manner. For that only they are getting paid every month, that is also through our money. Today it is happening to other people, what is the guarantee this won't happened for us tomorrow. I except being you in customer complaints sector, atleast you will do your work in proper manner.

                              Regards
                              A passenger from the same bus,
                              & ragunath t ([protected]), suresh ([protected])
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                Ritu mohan
                                from Mannargudi, Tamil Nadu
                                Jan 23, 2019
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                                Address: 620026
                                Website: www.consumercomplaints.in

                                Iam from trichy.. Near it park trichy - pudukotai highway 120 feet road is getting too danger for people as well as animals. Daily there are 1-3 accidents due to over speed of the vehicle because of no speed break... Many people and animals are getting injured. Not only injure, death also occurred due to this. With kind request please put the speed break and also awareness board to go slow... Plz help the people and animal from this incident...
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                Please make instructions to all the conductors to behave soft to the passenger even mistake is on passengers side make them to behave soft because everyones travel have different face that they only knows

                                I expect government to response to this feedback
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                                  Ranjani Sri
                                  from Kurinjippadi, Tamil Nadu
                                  Jan 21, 2019
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                                  Address: 600056

                                  Daily there is a traffic from thirumazhisai to poonamallee, it took about 1 hour to cross that 3 kms especially while weekdays evening peakhours. Please take a action to solve this as soon as possible. Planning proper traffic signals and need sufficient traffic police to solve this issue. Ambulances usually get stuck in this traffic. Please respond this issue quickly.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    Vdd%*
                                    from Raigarh, Chhattisgarh
                                    Jan 21, 2019
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                                    Address: Tiruchirappalli, Tamil Nadu, 620001

                                    Tn 38 bus from trichy to coimbatore starting at 9.25 from chatram bus stand is not stopping at pettavaithalai. Driver and conductor refuses to carry passengers getting down at pettavaithalai. Since it is a peak office hour it is getting late for most of the office goers, we have to wait for another 10 mins to get next bus. Before introducing one to one new buses they were stopping at pettavaithalai but after this new buses launched they are refusing to carry passengers even in normal coimbatore buses at this time. Request you to take necessary action on this issue or else run extra bus at this timing.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Sakthi Mugunthan
                                      from Chennai, Tamil Nadu
                                      Jan 20, 2019
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                                      1-1 bus, non, stop but stop in everywhere for rest and bus stand

                                      Tn-45 n-3955 from trichirappalli to coimbatore. Date: 20/01/2019, bus timing from trichy : 17: 40

                                      I'm going to travel in some emergency travel, in this bus haven't the conductor too, he close his stage in trichy itself but still driver stopped the bus in all place. I'm not able to travel for my timing. Please take a action. And please make the bus if 1to1 means should not stop in anywhere. We all are choose 1-1 for emergency...
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                                      sooriya prakash
                                      from Kuzhithurai, Tamil Nadu
                                      Jan 20, 2019
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                                      Address: 641659

                                      Tn 39 ca 1155 bus tripur to kovai
                                      Not stopping in karumathampatti bus stop... Passengers are annoyed for this kind of conductor action.. Some people fighting for this weird action for that conductor that man asked to the public people i will beat you and kick you from the bus.. Now a days only aim for the private bus is business way not the social way..in the future i hope has been resolved in that type of complain.. Not only that bus many private bus,
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      தனியார் பேருந்து அதிகம் வசூலிப்பதாக கூறி வரும் நாம் பெரம்பலூர் - சென்னை அரசு
                                      சாதரண பேருந்தில் அதிகமாக கட்டணம் செய்கிறார்கள் . கேட்டால் சிறப்பு பேருந்து என்கிறார்கள் . வாழ்க தமிழகம் வளர்க போக்குவரத்து கழகம்.
                                      Hi Respective,

                                      Everyday chengalpattu to Tiruvallur buses are not taking at regular time i'm not able to see any buses after 9 p/m from Chengalpattu.For this i used to go by private cab its costs too much everyday.Please consider to add some more buses after 9.00 p.m from chengalpattu to Tiruvallur.

                                      Thanks...
                                      Aruns398's reply, Jan 14, 2019
                                      Also none of the buses are not stopping at mahindra city stopping.
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