Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi sir i am indian, why not not proper response for customer and why horrible behavior ur transport staff especially conductor in customer side... Please rectify ur side problem otherwise... I will ggcomplaints in your higher authority... Sir... More problem creating ur mtc chennai... And please mind it we are educated people... Not for servers... Sir

Complaint Against:
Name :A K Subramanian
Post: Bus Conductor
Bus Reg No: TN 39 N 0208
Date of travel: 23-Dec-2018
Time: 19:45 (departure time form Dindigul: 20:00)

Dear Sir:
In the time travel Dindigul to Dharapuram on 23-Dec-2018 Evening 19:45 i was found one bus (TN 39 N 0208) in dindigul bus stop which bus having destination to Tiruppur, So i asked Mr. A K Subramanian named conductor to about drop of Dharapuram bus stop he denied me to climb the bus and say that the bus will not go to Dharapuram bus stop. so i asked the public which one in bus they told me that the bus will go to Dhatrapuram too. and i observed the Dharapuram stop in Bus name board too. So i am again asked the bus conductor then also he denied to climb the bus, and behave very badly with me. After that traveling people support me to travel me in same bus and then conductor allowed me in bus.

Why Dharapuram peoples not allowed in bus? Why the Dharapuram peoples treated like this? i want to complaint against bus conductor Mr. A K Subramanian.

I am waiting for your response eagerly. Kindly do the needful.

Regards
Citizen

We are traveling from pune to tiruchendur so we have taken train from pune to tirunelveli and from tirunelveli to thiruchendur. The ticket collector is very rude and not explaining the proper information on the ticket and not respecting. I am really very angry but i am tamilan so i controlled my anger. I know it's a waste of time to complain because it's a worst transportation in india.

Today my fiancee, she take the bus from varadaiapalem andhra pradesh to madhavaram (Chennai) around 04:40 am 24/12/2018 which runs from tirupathi to chennai... She faces ugly incident in this journey..

Bus was full of passengers, she sat on barrett (Gearbox).. But driver touched and harrased her 3 times even asked her biodata and number for cals.. Please take action on this driver about this incident and in future girls won't be harrased from this driver.. Please provide secure and safe journeys..

Bus no - tn 21 1706
Route - tirupathi to chennai
Bus route no - 200
Place she take bus and time : 04:40 am (Early morning) varadaiahpalem andhra pradesh..

Route bus no. 32a with registered number tn 38 n 1553 at pollachi to malayandipatinam route is driven by its driver in rash and negligent manner daily. When the passenger asked the driver he said that it is his manner. And the bus don't stop in all the routine bus stop. The passengers with old age suffer a lot if they get into this bus. The authorities please take note of it and kindly take action on the driver and conductor of the said bus

The conductor denied his duty to stop on a bus stop (S. S. Kottai) flying via thirupattur (Sivaganga) to madurai. We are around 5 people with the same destination on 22-dec-2018 by around 9 pm. But the conductor asked us to get down and used disrespectful words when we told him that he should stop as this bus covers this bus stop. Please take necessary action and teach him the public mannerism and communication skills.

Also we were told by the ticket checker to board the bus and the bus started from thirupattur. We informed the conductor the same when he was forcing us to deboard. But he spoke disrespectful and unethical words against the ticket checker and us.

Tn59 n2173 tenkasi to madurai timing 6:30 date[protected] female mishaving driver and contractor struggle get down of rajapalayam female. I need to complient driver and contractor i have complient of police station next stage of court case filing. Need to call driver and contractor. Call lawyer [protected]. Need serious step of bus contractor and driver

Dear sir
We are from trichy. There is a stop in the name of muthamizh nagar next stop to thalakudi, lalgudi post
In our stop maximum the buses are not stoping the bus properly. Bus number 22e today 22.12.18 its not stoping at 5.25 pm.. I have to go to work urgently but if the bus is not stoping properly how can we do our work. Please take action.
Thank you

Hi,

Generally many bus services are available between trichy to chennai. But when we are booking in setc portal, there is no option to select perambalur as a stoping/destination point. Passenger need to travel to trichy from perambalur to catch the bus even though the seat has been booked already.
Please provide perambalur district as a option atleast in few bus services (Deluxe or ultra deluxe from trichy to chennai and vice versa).
I am sure, you will take necessary action at earlier, making the bus service more greater for the public.

Thanks in advance!!

The place where the govt bus stops for eating and restrooms are very nasty and not at all clean. The restroom are very dirty, they are charging 5rs per person. The condition of the restrooms are very poor, not maintaining properly. Please i am requesting the higher official to inspect all the govt bus motels stops and take action fast.
As a rule they should not charge any money for restrooms which are along with hotels.
Please take action fast, because since from my younger age till now i am seeing the same condition of these place.

I have booked a return e - reservation ticket by tamilnadu state transport corporation from cuddalore to coimbatore on 01.01.2019, but ticket was not sent to my e - mail id. And this is not the first time. Please send the e - reservation ticket to my mail id. My mail id was [protected]@gmail.com
Please get my complaint and resolve it as soon as possible.

I had booked a e ticket in tnstc portal from my id lingam68 and i got message in my mobile but the ticket was not shown in my portel to print ticket.
I terms and condition they mentioned that print out of e ticket is must coustumer care number [protected] also not working
Detais
Date of journey 21/12/2018
Pnr number. B26653612
Trip code is 1520veltrikk02o
From vellore to trichy
Time 15.20
Seat number 21
Pls do the needful

Sir/ madam,
I have boarded in the bus number tn21n/1472 in maraimalai nagar at around 7.20 am on 20 dec 2018. To travel to office which is near melmaruvathur.
Conducted issued ticket for rs 60 from maraimalai nagar melmaruthur which is generally comes around rs 40 by not considering maraimalai nagar as stage..

The over charging from passenger by conductor are becoming regular... Using the passenger urgency.
This i confirmed from salem depot and melmaruvathur depot...
Please look into. And requested to take necessary action against the subject conductor. And also requested to verify with some intervals regularly may be by surprise or when we are on board...
Thanks for considering this complaint very seriously as this is one way of cheating the public by government.
If this is not looked into and non receipt of action taken from your i may take it to cm cell and may go to consumer forum..

Three o[censored]s were travelling from cit collge to peelamedu coimbatore. The conductor got rs 39 for the tickets but didn’t issue them. We were asking him continuously but he didn’t issue them purposely. This is not something of a loss on our side. This is just to insist what really is happening.
Note: time of travel 7:00 to 7:15 pm 19/12/2018 tn 38 1917. Bus route number:90a

Sir
We have a stop at co operative bus stop vide tnstc order no 1304 dated 16/04/2018 signed by gm tnstc villupuram.

But no town bus is stoping at the said place. The drivers demand tnstc bus stop round board.

In spite of my several reminders by phone, mail letter no action is taken to erectec thebust stop board though they are supposed to do.

Very recently on 15 of december 2018 i travelled by 1c villupuram to kendiyankuppam bus the dreiver rudely behaved with me and refused to stop the bus at cooperative nagar at
7.30 pm in the evening.

Hence request action on the conductor besides arranging to set up bys stop board. Thanking you cell [protected]

Dear sir / mam
I am karthik, passenger of the tnstc pnr number:t26699917, erode to chennai, on 16.12.2018, 9:30 pm boarding at erode bu stand,
Bus route number:460ud, seat number:29
My semi sleeper seat push back is not working, this problem make me uncomfortable journey and also unable to sleep. Please kindly take necessary action to slove this problem.

Respected sir, every day morning thoothukudi to thirunelveli eee bus tn 72 2037 did not stoped millerpuram bus stop at every morning 8.45am. So the passengers could not went to the office in stipulated time. So may kindly be instructed and warned given to the who has operated that bus and the conductor on 17.12.2018. Should stop every bus stops. Thanking you.

I am totally upset your staff attitude.
17th early morning time 5.40. One of your bus (Mdu to tirunelveli point to point with out conductor) available at tirumangalam bus stand. I have tried to travel but your ticket provider at tirumangalam. Guys not given the ticket due to time over. I am surprised because he is in the bus. Then i asking but he refused then their attitude also very worst.

I have booked a bus from bangalore to madurai - service start time 22.30 at shanthi nagar bus stop and my boarding point was roopena agrahara at 22.50 on friday (07/12/2018) and i was at my boarding point at 22.00. I saw the going passed me without stopping at my boarding point and i called the conductor., he did not respond to me very likely but said the bus number as 7778, he was playing with me saying that the bus is very near to me and he called at 00.02 (12.02am) and he explained cool, that just bus passed me and he is going on the hosur flyover.
Please refund my money since i didn't travel on the bus.

Today night i am sitting in a bus at the time another govt bus was going to same place so the bus time keeper was shift the passenger one to another one. My native is boorikkal so i am taking vellakal ticket but the conductor tell to that not my stage so not giving ticket i am still waiting after that he tell drop to thoppur toll plaza and some bad words but the tickets stage is dharmapuri to vellakal i am paid 20 but not give my change.